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Reviews of Villa Augeval Hôtel & Spa

Villa Augeval Hôtel & Spa
15 Avenue Hocquart De Turtot, Deauville, Calvados

Reviews

8.4

Very good

Rating 10 - Excellent. 160 out of 395 reviews" "
Rating 8 - Good. 170 out of 395 reviews" "
Rating 6 - Okay. 50 out of 395 reviews" "
Rating 4 - Poor. 11 out of 395 reviews" "
Rating 2 - Terrible. 4 out of 395 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, good location
Stayed 3 nights in Sep 2023

10/10 Excellent

Toni

Stayed 1 night in Sep 2023

10/10 Excellent

Ray

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely
little gem of a hotel in a surprisingly good town. Architecturally a bit dull but makes up for it with amazing restaurants and delicatessen. Hotel v comfy and a charming little pool.
Stayed 1 night in Aug 2023

8/10 Good

Frederique, houston

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice hotel and very friendly staff Good breakfast Well located and walkable to shops and dining options
Stayed 2 nights in Jul 2023

10/10 Excellent

Anh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful private gem
Above my expectations. Will definitely come back.
Stayed 1 night in Apr 2023
Response from Sandrine BELLANGER on May 25, 2023
Dears,Thank you so much. See you soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Lauren

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here again and recommend it.
Stayed 2 nights in Jun 2022

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 5 star property in every way, great rooms, heated pool, welcoming staff.
Stayed 3 nights in Jun 2022

6/10 Okay

harold d

Liked: Cleanliness, staff & service
The rooms need a renovation
Stayed 1 night in Aug 2021

10/10 Excellent

Erlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay in Deauville!
it was very nice over all, good location, nice cozy and comfortable place, great service.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very quiet, friendly, helpful staff, convenient and comfortable.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, very quiet. It is in a perfect location- close to everything yet away from crowds
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is in a good location and the staff were friendly. There are a couple of issues staying at the hotel. There is no air conditioning in many of the rooms which is not great in summer. They also don’t have tea or coffee making facilities. The hotel backs of a local race course with stables next door that can be noisy. The is a nice pool but no gym. Finally no washcloths were provided.
Stayed 7 nights in Jul 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't tell anyone !
Great location near to everything! Friendly hotel ! A secret place to stay !
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed from bath and swimming pool to good access to Deauville restaurants and bars
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Character building with some nice modern touches. Friendly and very helpful staff
Stayed 2 nights in Apr 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Brian

Excellent reception service
Nicely situated hotel in a quiet part of the town but easy walking distance of the main attractions such as the beach and race course. The hotel were very accommodating and looked after us very well while we there and giving us an excellent room to stay in which was very comfortable. Unfortunately we had a stressful start to the holiday in being involved in a traffic accident just outside the town and the hotel were both sympathetic and helpful in arranging for an engineer to visit assisting with translation in our dealings with them. The hotel benefits from having a pool and wellness centre which also helped us to recover from our ordeal. Thanks!
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Lovely.
Lovely, only complaint was the small room. Delightful to waken to the whinnying horses.
Stayed 2 nights in Sep 2018

6/10 Okay

Harry

Liked: Staff & service
Disliked: Cleanliness
Small overheated rooms
Arrived checked in and given rooms we had not reserved, no aircon and given an attic room. No alternatives offered or available, attic room had no towels, hairdryer was broken. Reception offered limited concierge services.....asked one person if they could recommend a local restaurant and he replied with No I am not from here, made no attempt to find out. The girls on the desk however were much more helpful and offered advice and made reservations for us
Stayed 3 nights in Aug 2018

8/10 Good

geraldo

Liked: Cleanliness, staff & service, room comfort
Great hotel, need improvement .
Amazing place / location. But i felt i should brought my towels from home , besides that everything great and an amaZing breakfast
Stayed 1 night in Jun 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The little points which count!
Excellent little touches which make all the difference. The TV worked, it was easy to switch on subtitles and there was a list of available channels. The server at breakfast brought fresh coffee as you wanted very it, boiled eggs etc. Numerous items of attention to detail which seems beyond many large chains.
Stayed 3 nights in May 2018

4/10 Poor

sadie

Disliked: Staff & service, property conditions & facilities, room comfort
Staff need to be taught how to smile.
Staff could not really careless. When the automatic doors didnt open. she huffed and puffed. not our fault at all. She didnt even apologise for the inconvenience. She wouldnt let us in the side door. Just kept us waiting outside for 5 mins. Lighting in bedrooms was terrible. Bathroom was nice.

8/10 Good

Ali, Essex, UK

Liked: Cleanliness, staff & service, room comfort
Nice hotel in convenient location
L'Augeval is a good hotel which could be made better with a couple of small additions. Our room had no shower....there was a nice whirlpool bath but a shower would have been preferred. We would also like tea / coffee facilities in the room....this was available via room service but it's nice to just make your own. The room was great, more like a suite really with separate seating area and a turret! Thoroughly recommended.
Stayed 5 nights in Sep 2017

8/10 Good

Ake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Graham

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in a convenient location. Very friendly staff.
Stayed 1 night in Aug 2017

10/10 Excellent

Marlene, Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in good location.
We have just returned from a five day stay at Villa Augeval. The hotel has a beautiful chateau exterior. Our room was well furnished and spacious, superking sized bed super comfortable, bath with jacuzzi and balcony with a side view of the stables (seriously horsey area) which was a lovely bonus. Although the weather wasn't sunny until day three we still swam in the clear heated pool every day, which was great relaxation after walking around Deauville and Trouville-sur-Mer and various excursions. The breakfast was delicious and served in a lovely dining room with a terrace and steps leading down to the garden. The staff were friendly and efficient, especially the sweet chambermaids. Great recommendation for La Drakkar restaurant (we ate there 3 times) from Elisa. We don't normally review but felt we should on this occasion as this hotel is a gem and greatly enhanced our enjoyment of the lovely city of Deauville.
Stayed 5 nights in Jun 2017

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Deauville
Hotel has a lovely position right by the stables and racecourse. Very comfortable and convenient with a small but sunny pool. Lots of beautiful buildings nearby and a huge beach within walking distance. We loved our stay and would just recommend that the bathroom and toilet should be together.
Stayed 5 nights in Jun 2017

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel with character
The hotel is made up of two charming houses joined together, and its exterior has a lot of character. The suite was lovely (just a small water leak from the ceiling). It was spacious and comfortable with a nice patio and bathtub with spa products.

6/10 Okay

Roy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
good location
Nice if it were 1937.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Characterful property, good location and amenities
The hotel itself was full of character on the outside and inside, with vaulted ceiling in the bar/breakfasting area, nice decking and a pool area. The rooms are on the small side but this is made up for by them being full of character with lovely traditional windows and beams. Breakfast included a very good selection of quality produce. Staff were good on the whole, there were no negatives as such, however some staff could have been a bit more welcoming and friendly. Easy walk to square and beach

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice short stay in Deauville
Pleasurable short stay with two ex-work colleagues. Nice clean and clearly prosperous town. Nice little market too and of course plenty of horses! Went to nice restaurant that was recommended (as was hotel) in a subsequent travel feature in the Evening Standard.

10/10 Excellent

brian, Gold Coast Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Deauville
Wonderful boutique hotel. Stayed 3 nights. Our welcome at reception by Elese was wonderful and nothing was too much trouble. We ate at restaurants close by - 21 and also Le Drakkar as well as la Flambé. All easy walking distance. Room was extremely comfortable and would recommend.

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

martin, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
deauville
very convenient location

10/10 Excellent

Danny, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel perfect for us
We were pleased with our reception, staff very helpful breakfast sufficient room clean ideal for us

8/10 Good

Jenny, East Lancashire.

Liked: Cleanliness, staff & service, property conditions & facilities
Deauville hotel great
Room was great apart from there was no air conditioning and it was difficult showering. There was no where to hang the shower and I didn't want to give the floor a soaking. That aside it was lovely. Comfortable bed and lots of space.

10/10 Excellent

Gerry, WOLVERHAMPTON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT HOTEL ROOM OVERLOOKED STABLES WHICH WERE ADJACENT TO DEAUVILLE RACECOURSE

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Over night stop over
Clean room. No tea making facilities. WC cistern wobbled, and plug in bath ineffective. No shower. For this price we would have expected inclusion of continental breakfast

10/10 Excellent

Phil and katy, liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we loved it
We loved this hotel. Big clean rooms, comfy bed, excellent location, friendly staff, just all round nice place to stay in a beautiful part of France.

10/10 Excellent

sue, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel-good staff

6/10 Okay

MMags79, NY

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Close to beach
I've never left a review and want to do so after this stay b/c it was a bit frustrating. First, let me say I've traveled from the US to the EU several times and the experience here definitely stood out and led me to leave a review for others who may consider this location from the US. We picked this hotel based on positive reviews, but no one seemed to mention that the somewhat "upgraded" room only had a minimal skylight and one small window (no A/C or fan) which did little for air circulation. The bathroom was also on an angle and only had a tub with a shower head, so my sister and I (I'm only 5'3") had to sit in the tub to shower/bathe. When we checked in they noted they were not busy during our stay, but when we tried to move rooms, we were told nothing could be done. Two days later, the cleaning team opened our small window to at least let some air into the room. We liked the location, though it was in a sleepy beach town so there were minimal dining options and the hotel restaurant was not open.

10/10 Excellent

Jamie, Huntingdon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant feel
Excellent hotel - very comfortable and excellent service. Rooms well equipped, although no coffee options in room. Good breakfast service and varied options. Some very good restaurants close by and location very good. Parking in the very centre of Deauville can be difficult but lots by the hotel. Deauville itself is delightful with a great feel and atmosphere - the same can be said about the hotel