Studio Suite, 1 King Bed, Non Smoking, Pool View
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Reviews of Super 8 by Wyndham Spearfish

2 out of 5
Super 8 by Wyndham Spearfish
440 Heritage Rd, Spearfish, SD

Reviews

8.0

Very good

Rating 10 - Excellent. 285 out of 791 reviews" "
Rating 8 - Good. 302 out of 791 reviews" "
Rating 6 - Okay. 123 out of 791 reviews" "
Rating 4 - Poor. 46 out of 791 reviews" "
Rating 2 - Terrible. 35 out of 791 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities
Not up to par with other locations.
Stayed 1 night in Apr 2024

8/10 Good

Jeremey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff!
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 7, 2024
Dear Jeremey,Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I am so glad you thought my staff was nice! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager

8/10 Good

MERIAH J

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and helpful.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 7, 2024
Dear Meriah,Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I am so glad you thought my staff was very polite and helpful! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager

6/10 Okay

Bryana

Travelled with family
Rooms need updated but are fine for a quick stay.
Stayed 3 nights in Dec 2023
Response from General Manager on Apr 1, 2024
Dear Bryana,Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. It is always a pleasure to receive feedback. We have talked with the owner and he is aware of the fact that the building is in need of updating. I am glad it was fine for your quick stay though! Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager

6/10 Okay

Jeremias

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was good until 7am the next day. Unfortunately there was numerous amount of doors slamming around our room. Basically, the rooms around ours people were entering the rooms and letting the doors slam on their way out of them. We thought is was other clients doing it but we realized it was employees entering and exiting the rooms. No consideration whatsoever. It was extremely loud and literally would shake the walls in our room. The person who checked us in was very kind,informative and quickly checked us in. HE would be the ONLY reason why i would even think about staying here again.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 24, 2024
Dear JeremiasThank you for taking the time to tell us about your experience at Super 8 Spearfish. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there were doors being slammed shut so early by a possible staff member. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8 Spearfish, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Quiana PicoGeneral Manager

10/10 Excellent

Ricky

Stayed 2 nights in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Ricky,Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager

10/10 Excellent

Richard

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff, very nice facilities, awesome breakfast, no complaints will definitely visit again
Stayed 3 nights in Feb 2024
Response from General Manager on Mar 12, 2024
Dear Richard,Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager

10/10 Excellent

Jeffrey

Stayed 1 night in Feb 2024
Response from General Manager on Apr 1, 2024
Dear Jeffrey,Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager

4/10 Poor

Bridget

Stayed 2 nights in Feb 2024
Response from General Manager on Feb 15, 2024
Dear Bridget,Thank you for taking the time to tell us about your experience at Super 8 Spearfish. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Quiana PicoGeneral Manager

10/10 Excellent

Kim

Stayed 1 night in Jan 2024
Response from General Manager on Jan 15, 2024
Dear Kim,Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager

6/10 Okay

Ali

Travelled with family
Room was nice and clean, gentleman upfront did great checking us in. Room was freezing when we walked in. Turned on heat, unit was very noisy and it was either super hot or super cold all night. Breakfast was okay.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 9, 2024
Dear Ali,Thank you for taking the time to leave the Super 8 Spearfish a review. I am happy to hear that our front desk gentleman did a great job checking you in. I will make sure that his work does not go unnoticed. I do apologize for our rooms being either too hot or too cold. I will have my maintenance man check into that. Thank you again for your post stay review and we do hope you will give us another chance in the future. Sincerely,Quiana PicoGeneral ManagerSuper 8 Spearfish

10/10 Excellent

Jowanna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was very clean the only issue we had was the person next to us kept slamming his door every time they would leave or enter their room , you could hear the people above us jumping around but kids will be kids , but all in all it was a very nice place
Stayed 1 night in Jan 2024
Response from General Manager on Jan 9, 2024
Dear Jowanna,The Spearfish Super 8 thanks you for taking the time out of your busy schedule to leave us a positive review. I am so glad to hear that you thought our hotel was a nice place to stay even though it was a bit loud do to outside factors. I do apologize for that. Thank you again for staying with us and I hope we can be a choice again for a future stay. Thank you,Quiana PicoGeneral ManagerSuper 8 Spearfish

10/10 Excellent

Wade, Gettysburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, neat, well maintained property
Stayed 1 night in Oct 2023
Response from General Manager on Nov 5, 2023
Dear Wade,Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I am particularly pleased that you thought our hotel was clean, neat and well maintained! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pets Welcome! Beautiful indoor pool!
This was a very very very nice hotel! Our pets were welcome here. The setting with all the rooms around an inside pool & jacuzzi was very nice. Wish i had brought my swimsuit. Our room was nice & spacious. Breakfast was ni e too.
Stayed 1 night in Oct 2023
Response from General Manager on Nov 2, 2023
Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I am so glad you found our hotel to be super nice and the room nice and spacious. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager

2/10 Terrible

Curtis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
I don’t think I’ll ever stay at this hotel again. The room smelled heavily of cigarette smoke which caused a sore throat. It was masked by the overwhelming smell of air freshener. Room condition was mediocre. The floors were filthy and the bathroom was run down.
Stayed 1 night in Oct 2023
Response from General Manager on Nov 5, 2023
Dear Curtis,Thank you for taking the time to tell us about your experience at Super 8 Spearfish. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your room had a cigarette smell to it. It was not a smoking room so it should not have, and I am truly sorry it did. I am also surprised of the room condition you faced. Please rest assured I will have a talk to my housekeeping staff as that is not the standard of service we allow here. Again, I do apologize that your stay with us was not the best and I do hope you will give us another chance in the future.Sincerely,Quiana PicoGeneral Manager

8/10 Good

Patsy

Stayed 1 night in Oct 2023
Response from General Manager on Nov 5, 2023
Dear Patsy,Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager

8/10 Good

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable. The bed was one that rolls to the center. We were with two of us and rolled into each other! The breakfast was not to our liking. We found other sources for our breakfast. We were never asked about clean towels, etc after six days. I did ask for clean towels myself and they gave them to me. We were there for a total of 6 days.
Stayed 4 nights in Sep 2023
Response from General Manager on Oct 23, 2023
Dear Quiana,Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. I do however apologize for our breakfast being lack luster. I am working on getting more options available for my guests to enjoy. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager

8/10 Good

Sara

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 23, 2023
Dear Sara,Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from General Manager on Oct 20, 2023
Dear Michelle,Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager

10/10 Excellent

Nicholas

Stayed 1 night in Oct 2023
Response from General Manager on Oct 20, 2023
Dear Nicholas,Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager

8/10 Good

Lorraine

Stayed 1 night in Oct 2023
Response from General Manager on Oct 20, 2023
Dear Lorraine,Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager

4/10 Poor

Sheila

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The bed were very uncomfortable, the humidity from the pool made the room very hot, and the noise from screaming children in the pool was amplified by the walls. Only the fact the the hotel is pet friendly was a saving grace.
Stayed 3 nights in Oct 2023
Response from General Manager on Oct 20, 2023
Dear Sheila,Thank you for taking the time to tell us about your experience at Super 8 Spearfish. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your room was humid and the kids in the pool were too loud. Unfortunately, having a pool in the middle of our hotel is both a good thing but also not at the same time. I will look into better dehumidifier practices to try and solve this issue in the future. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Quiana PicoGeneral Manager

2/10 Terrible

Craig

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room felt dirty. A pair of someone else’s socks were left in the bathroom. A drinking cup was left in a dresser drawer. The carpet looked dirty and soiled.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 11, 2023
Dear Craig,Thank you for taking the time to tell us about your experience at Super 8 Spearfish. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am appalled that my housekeeping left such things in your room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. I have talked to my head housekeeper and am having her look into this matter further. Here at Super 8 Spearfish, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Quiana PicoGeneral Manager

8/10 Good

Lyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on Oct 11, 2023
Dear Lyle,Thank you for taking the time to tell us about your experience at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,Quiana PicoGeneral Manager

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually won’t stay at a Super 8 but we took a chance. Very nice surprise! Updated and clean, guy at desk was nice, nice pool area and hot tub. Basic breakfast as expected but I would stay again.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 9, 2023
Dear Jeffrey,Thank you for taking the time to tell us about your experience at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I am also glad you took a chance on a Super 8! The Super 8 brand has been striving to up its hotel game. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,Quiana PicoGeneral Manager

10/10 Excellent

JUDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager on Oct 9, 2023
Dear Judy,Thank you for taking the time to tell us about your experience at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,Quiana PicoGeneral Manager

10/10 Excellent

Thelma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly to us. One of the nicer hotel we stayed in on our trip.
Stayed 2 nights in Sep 2023
Response from General Manager on Oct 9, 2023
Dear Thelma,Thank you for taking the time to tell us about your experience at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,Quiana PicoGeneral Manager

8/10 Good

Joyce

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023
Response from General Manager on Oct 9, 2023
Dear Joyce,Thank you for taking the time to tell us about your experience at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,Quiana PicoGeneral Manager

10/10 Excellent

Becky

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfort for weary travelers
Stayed 1 night in Sep 2023
Response from General Manager on Sep 26, 2023
Dear Becky,Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. I am glad you found our hotel to be a comfort for the weary traveler. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager

6/10 Okay

Cindy

Liked: Staff & service
It is an older property that needs some updating
Stayed 1 night in Sep 2023
Response from General Manager on Sep 26, 2023
Dear Cindy,Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. I will talk to the owners about doing some updating. There are big plans ahead for this hotel, but unfortunately that will take some time to accomplish. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager

10/10 Excellent

Wade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely give this older Super 8 a try!
In town for a family wedding at Elkhorn and Super 8 was one of the most reasonably priced hotels available that had a pool, hot tub, allowed pets and only 4 miles from the wedding/reception venue. Everything was clean including rooms, pool area, hallways, breakfast area and outside. Plenty of parking also. The beds and pillows were very comfy and the rooms are quite spacious allowing us to easily fit 5 adults and 1 child on the 2 queen beds and the floor. Check-in and out was no issue and the front desk employees were kind and helpful. Shopping, fast food and restaurants just a short drive too! Perkins breakfast and waitstaff were excellent!
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 26, 2023
Dear Wade,Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. I am glad to know my staff were very kind and helpful throughout your stay. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful pool and hot tub! No elevator for a third floor room!
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 26, 2023
Dear Denise,Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. I do however apologize for not having an elevator. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager

10/10 Excellent

Leland (Lee)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We requested ground floor but they said that third floor was all they had so we two old folks had climb three flight of stairs. Other than the stairs it clean and friendly and all ways friendly.
Stayed 3 nights in Sep 2023
Response from General Manager on Sep 26, 2023
Dear Leland,Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. I do apologize as we were not able to provide you with a ground floor room. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager

10/10 Excellent

Nancy

Stayed 1 night in Sep 2023
Response from General Manager on Sep 26, 2023
Dear Nancy,Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager

10/10 Excellent

Patricia

Stayed 1 night in Sep 2023
Response from General Manager on Sep 20, 2023
Dear Patricia,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana Pico General Manager

8/10 Good

Kim

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 20, 2023
Dear Kim,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Spearfish. It is always a pleasure to receive positive feedback. I am glad your thought our hotel was very nice! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana Pico General Manager

10/10 Excellent

RON, Cando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good upkeep on rooms - liked our stay
Stayed 1 night in Sep 2023
Response from General Manager on Sep 20, 2023
Dear Ron,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Spearfish. It is always a pleasure to receive positive feedback. I am glad you thought we had good upkeep on our rooms. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana Pico General Manager

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
did not like being on second floor with no elevator as wife has bad knees and a hip.. very quiet and close to venues.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 20, 2023
Dear Wayne,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Spearfish. It is always a pleasure to receive positive feedback. I do however apologize for not having an elevator. Hopefully that will change in the near future. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana Pico General Manager

10/10 Excellent

Kyle

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay. Very nice pool and hot tub. A little dated, but I would stay here every time without concern.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 20, 2023
Dear Kyle,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Spearfish. It is always a pleasure to receive positive feedback. I am glad you found our pool and hot tub to be nice and that you will stay with us every time without concern. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana Pico General Manager

10/10 Excellent

Allyson, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quaint motel. No elevator and all rooms face the inside pool.
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 20, 2023
Dear Allyson,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Spearfish. It is always a pleasure to receive positive feedback. I am glad you found our hotel nice and quaint. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana Pico General Manager

10/10 Excellent

Carla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager on Sep 20, 2023
Dear Carla,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana Pico General Manager

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from General Manager on Nov 2, 2023
Dear Kevin,Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager

10/10 Excellent

Dean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 20, 2023
Dear Dean,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana Pico General Manager

4/10 Poor

Terry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a musty smell throughout the building and in the room. The air conditioner was loud and very dirty. I did not get in until 10 p.m., had I arrived earlier I would have been looking for another place to stay. The staff was good and the breakfast was ok.
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 26, 2023
Dear Terry,Thank you for taking the time to tell us about your experience at Super 8 Spearfish. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there was a musty smell and the air conditioner in your room was not up to our cleaning standards. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8 Spearfish, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Quiana PicoGeneral Manager

8/10 Good

Lenus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager on Sep 7, 2023
Dear Lenus,Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager

10/10 Excellent

Ryan

Stayed 1 night in Aug 2023
Response from General Manager on Sep 7, 2023
Dear Ryan,Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service
.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 7, 2023
Dear Diane,Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from General Manager on Sep 7, 2023
Dear Ronald,Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager

6/10 Okay

Kristen

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Meh
Dates and tired hotel. Sparse breakfast, worn doors and broken tv. Friendly staff, poor (industrial) location.
Stayed 1 night in Aug 2023
Response from General Manager on Sep 7, 2023
Dear Kristen,Thank you for taking the time to tell us about your experience at Super 8 Spearfish. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that our hotel is not up to date and our breakfast was sparse. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Hopefully looking into more breakfast items as well. Here at Super 8 Spearfish, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Quiana PicoGeneral Manager

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from General Manager on Sep 7, 2023
Dear Steve,Thank you for taking the time to tell us about your experience here at Super 8 Spearfish. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8 Spearfish, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Quiana PicoGeneral Manager