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Reviews of Quality Inn

2.5 out of 5
Quality Inn
505 E 1st St, DeRidder, LA

Reviews

8.2

Very good

Rating 10 - Excellent. 64 out of 167 reviews" "
Rating 8 - Good. 71 out of 167 reviews" "
Rating 6 - Okay. 18 out of 167 reviews" "
Rating 4 - Poor. 5 out of 167 reviews" "
Rating 2 - Terrible. 9 out of 167 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Hollie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was about 4 or 5 minutes from every place that we wanted to go. The one way streets on either side of the property confused my gps though.
Stayed 1 night in Apr 2024
Response from Hotel General Manager on Apr 30, 2024
Thank you for choosing to stay at Quality Inn and for sharing your experience with us. We're delighted to hear that you had a good overall experience during your visit.We're pleased to know that our property's convenient location allowed you easy access to the places you wanted to visit. We apologize, though, for any confusion caused by the one-way streets surrounding our property, and we appreciate your understanding.Your feedback is invaluable to us as we continually strive to improve our guests' experience, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Kristy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. If trailers park there it’s tight but it works.
Stayed 1 night in Apr 2024
Response from Hotel General Manager on Apr 14, 2024
Thank you for sharing your feedback with us. We're glad to hear that you had a great experience at our Quality Inn hotel in DeRidder, LA.We appreciate your understanding regarding parking, especially for trailers. We strive to accommodate all our guests as best as we can, and we're pleased to hear that it worked out for you.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know about it when you next arrive to check in. We look forward to welcoming you back in the future for another 5-star experience!

2/10 Terrible

Janice

Stayed 2 nights in Apr 2024

10/10 Excellent

Julius, new iberia

Liked: Cleanliness, staff & service, property conditions & facilities
This is a safe, comfortable place to stay if you need to spend some time in DeRidder. Breakfast is nice room are comfortable and large prices more than reasonable.
Stayed 1 night in Mar 2024
Response from Hotel General Manager on Mar 30, 2024
Thank you so much for your positive review! We're thrilled to hear that you had a safe and comfortable experience during your stay at Quality Inn in DeRidder, LA.Providing a welcoming and comfortable environment for our guests is our top priority, and we're delighted that you found our rooms spacious and comfortable, and our breakfast enjoyable. It's wonderful to know that our prices were an excellent value for you and that everything about your time here met with your expectations.Your kind words are greatly appreciated, and we're grateful for your recommendation. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

2/10 Terrible

ALTON

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
MY WIFE HAS STAYED AT THIS LOCATION BEFORE SEVERAL TIMES. HOWEVER THIS TIME AT APPROX 11:30 PM THERE WERE QUITE A FEW MEN IN THE PARKING LOT DRINKS AND MAKING LOTS OF NOISE. MY WIFE CALLED DOWN TO THE FROM DESK AND THE YOUNG LADY ON DUTY WAS VERY RUDE ABOUT THE CALL I WILL NEVER BOOK THIS HOTEL AGAIN BECAUSE OF THE POOR SERVICE AND THE LADY ON DUTY AT NIGHT I WILL TRY AND DISPUTE THE CHARGES
Stayed 3 nights in Mar 2024
Response from Hotel General Manager on Mar 30, 2024
We sincerely apologize for the unpleasant experience your wife encountered during her recent stay at our hotel. Providing a safe and comfortable environment for all our guests is our utmost priority, and we regret that this was not reflected in the behavior of some individuals in our parking lot.Additionally, we apologize for any rudeness displayed by our staff member. This behavior is unacceptable and does not align with our standards of service. Rest assured, we will address this matter with our team to ensure that all guests are treated with the respect and professionalism they deserve.We understand your frustration, and we truly value your feedback. Please know that we take your concerns seriously, and we will do everything in our power to address them and prevent similar incidents from occurring in the future.We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe. Convenient parking.
Stayed 4 nights in Mar 2024
Response from Hotel General Manager on Mar 17, 2024
Thank you for sharing your positive feedback regarding your recent stay at our Quality Inn hotel in DeRidder, LA. We are delighted to hear that you found our property to be clean and safe, and that you enjoyed your time with us.Ensuring the comfort and satisfaction of our guests is our top priority, and we're pleased to know that you appreciated our convenient parking facilities. We strive to provide a welcoming and hassle-free experience for all our guests, and we're glad to hear that we succeeded in meeting your expectations.Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know what you require when you next arrive to check in.Thank you for choosing to stay with us, and we look forward to serving you again soon.

8/10 Good

Ricardo

Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay!!!
Stayed 2 nights in Feb 2024
Response from Hotel General Manager on Feb 27, 2024
Thank you for taking the time to share your positive experience at our Quality Inn hotel in DeRidder, LA. We are delighted to hear that you loved your time with us and that your stay was perfect in every way!Providing exceptional service and accommodations to our guests is our top priority, and we are thrilled that we were able to meet your expectations. Your glowing review and 5-star rating mean a lot to us, and they serve as motivation for our team to continue delivering outstanding experiences to all our guests.We appreciate your kind words and recommendation, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future.Thank you once again for choosing to stay with us. We look forward to hosting you again soon!

6/10 Okay

Cody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Inn
Rooms were clean and up to date looking.. The beds were comfortable and it was peaceful and quiet.. Pool looked great but it isn't the time of year for swimming or we would have went for a dip.. Definitely would recommend the Quality Inn in Deridder..
Stayed 1 night in Feb 2024
Response from Hotel General Manager on Feb 18, 2024
Thank you for taking the time to share your experience at the Quality Inn in Deridder, LA. We are delighted to hear that you had a wonderful stay with us and that our accommodations met your expectations.It's fantastic to know that you found our rooms to be well-cleaned and modern, and that you enjoyed a comfortable night's sleep on our beds. We understand the importance of a peaceful and quiet environment for a restful stay, and we're glad that the area around the hotel provided just that.We appreciate your positive feedback regarding our outdoor pool maintenance, even during the off-season. We strive to ensure that all of our facilities are well-maintained for the enjoyment of our guests year-round.Thank you for your vote of confidence in recommending our hotel to others. We truly value your endorsement and are grateful for your kind words.We look forward to the opportunity to welcome you back for another enjoyable stay in the future.

6/10 Okay

Pamela

Liked: Staff & service
We stayed for 3 nights and our room was not cleaned for us. We missed breakfast because it's done by 9am.
Stayed 3 nights in Jan 2024
Response from Hotel General Manager on Jan 27, 2024
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced during your three-night stay.We would like to clarify that, in accordance with our brand's policies, our housekeeping service is typically not provided for stayover rooms. However, we understand the importance of a clean and comfortable environment, and we regret that we did not meet your expectations in this regard.Regarding breakfast, we apologize for any inconvenience caused by the closing time. Your feedback is valuable, and we will review our breakfast hours to see if adjustments can be made for our guests' convenience.If you plan to stay with us in the future and would like housekeeping service, please inform our front desk, and we will do our best to accommodate your preferences.We appreciate your understanding and hope to have the opportunity to provide you with an improved experience during your next visit.

8/10 Good

Tammy

Liked: Cleanliness
Stayed 1 night in Jan 2024

8/10 Good

Phillip

Liked: Amenities, property conditions & facilities
They very professional when you ask question Very friendly, no attitude I will stay again
Stayed 1 night in Jan 2024
Response from Hotel General Manager on Jan 21, 2024
Thank you for sharing your positive experience at Quality Inn in DeRidder, LA. We're delighted to hear that our staff was professional, genuinely hospitable, and able to assist you with any questions. Your kind words are truly appreciated.We look forward to the pleasure of welcoming you back for another stay. If there's anything specific you particularly enjoyed or if there's anything we can do to make your future stays even more enjoyable, please feel free to let us know what you require when you next arrive to check in.Thank you for choosing Quality Inn, and we can't wait to host you again. We'll do everything we can to ensure that we earn a full 5-star rating from you following all of your future visits here.

2/10 Terrible

Shalie

Stayed 1 night in Jan 2024

2/10 Terrible

Christine

Business traveller
Won’t be going back. After coming out here on a business trip and the front desk clerk made us feel like an inconvenience. Because we didn’t book the room so we didn’t know they would charge us $300 for incidentals. So we had to email a Paper to our boss. And we were told it would take forever and that we were holding up the line. Then turned around and charged us 150. Do not recommend.
Stayed 1 night in Dec 2023
Response from Hotel General Manager on Dec 24, 2023
We appreciate you taking the time to share your feedback about your recent stay, and we sincerely apologize for the inconveniences you encountered. Your experience does not reflect the level of service we strive to provide, and we regret any frustration caused.We apologize for any miscommunication regarding the incidental charges, as well as the need for a credit card authorization form to be completed, and we understand the importance of clear and transparent information for our guests. We will review our communication procedures to ensure that guests are well-informed about policies and charges during check-in.The treatment you received at the front desk is not acceptable, and we apologize for any feelings of inconvenience. Your comments will be shared with our team, and we will address this issue to prevent similar incidents in the future.Thank you for bringing this to our attention, and we hope to have the chance to regain your trust in the future.

10/10 Excellent

Shondrika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk attendants were great
Stayed 3 nights in Aug 2023
Response from Hotel General Manager on Sep 17, 2023
Thank you for taking the time to share your feedback about your recent stay. We are delighted to hear that you had a 5-star experience at the Quality Inn in DeRidder, LA and that you found the front desk attendants to be great.Providing exceptional service to our guests is our top priority, and it's wonderful to know that our team members made your stay memorable.Your positive feedback is greatly appreciated, and we look forward to the opportunity to welcome you back in the future. If there are any specific aspects or team members that stood out to you during your stay, please feel free to share them with us when you next arrive.Thank you for choosing us, and we can't wait to host you again.

2/10 Terrible

David

Stayed 3 nights in Jul 2023

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is the only place I stay when coming to DeRidder, La for work. My room is always clean and comfortable.
Stayed 2 nights in Jul 2023
Response from Hotel General Manager on Jul 16, 2023
Thank you for choosing to stay with us at Quality Inn during your visits to DeRidder, LA, and for taking the time to share your positive experience. We appreciate your continued loyalty and are delighted to hear that our hotel is your preferred choice for accommodation.We are thrilled to know that you consistently find your room clean and comfortable. Providing a clean and comfortable environment for our guests is a top priority, and we are glad that we have been able to consistently meet your expectations.Your feedback serves as motivation for our team to continue delivering exceptional service and maintaining high standards. We value your satisfaction and appreciate your recognition of our efforts.Thank you for your ongoing support, and we look forward to welcoming you back on your next visit to DeRidder, LA.

4/10 Poor

Kathy, magnolia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Noisy, and run down
Stayed 1 night in Jun 2023
Response from Hotel General Manager on Jul 16, 2023
Thank you for sharing your feedback on your recent stay at our hotel. We apologize for any inconvenience caused by the noise and the overall condition of the property.We understand the importance of a peaceful and comfortable environment for a restful stay, and we apologize if we fell short in this regard. We strive to address noise disturbances promptly and ensure that all guests can enjoy a quiet atmosphere. We will review our procedures and work on implementing measures to minimize noise disruptions.Regarding the condition of the property, we apologize if it did not meet your expectations. We take your comments seriously and will use them as an opportunity to evaluate areas for improvement and make necessary updates to enhance the overall guest experience.Thank you for bringing these matters to our attention. We value your feedback and will continue working diligently to provide a better experience for our guests.We appreciate your understanding, and we hope to have the opportunity to provide you with an improved experience in the future. Your satisfaction is important to us, and we would welcome the chance to make amends.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Hotel General Manager on Jul 16, 2023
Thank you so very much for the 5-star review! We appreciate it and hope to see you back here soon.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023
Response from Hotel General Manager on Jun 25, 2023
Thank you, Steven, for the 5-star review! We appreciate this and hope to see you again soon.

10/10 Excellent

Alana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel experience. We stayed for 3 nights. The room was very clean. They came in everyday to clean and restock the towels and made the beds for us. This was not expected, but we loved it. The staff was very helpful and friendly. The continental breakfast was amazing everyday. The next time we are in DeRidder to visit our family this is where we will be staying. I highly recommend The Quality Inn!!!
Response from Hotel General Manager on Jun 15, 2023
Thank you for taking the time to leave a five-star review of your recent stay at Quality Inn in DeRidder, LA. We greatly appreciate your kind words and positive feedback.We are delighted to hear that you had a great hotel experience during your three-night stay with us. Our team takes pride in providing exceptional service and maintaining a clean and comfortable environment for our guests, and we are pleased to know that we met your expectations in these aspects.It is wonderful to hear that our housekeeping staff exceeded your expectations by cleaning your room, restocking towels, and making the beds daily. We believe that attention to detail is crucial in providing a pleasant and convenient stay for our guests.We are also thrilled that our staff was helpful and friendly throughout your visit. We strive to create a welcoming and accommodating atmosphere, and your kind words serve as motivation for our team to continue delivering exceptional hospitality.We are glad you enjoyed our continental breakfast and found it to be amazing each day. Providing a satisfying breakfast is important to us, and we are delighted that it enhanced your overall experience.Thank you for choosing Quality Inn in DeRidder, LA, and for recommending us. We appreciate your feedback and look forward to welcoming you back during your next visit to see your family.

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
room was very clean. bed was hard as a rock.
Stayed 1 night in May 2023
Response from Hotel General Manager on May 27, 2023
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your kind words about the cleanliness of the room. However, we apologize that the comfort of the bed did not meet your expectations.We understand that a good night's sleep is essential for our guests, and we apologize for any discomfort you experienced with the firmness of the bed. We value your feedback, and we will review this matter with our team to ensure that future guests have a more comfortable stay.If you choose to stay with us again in the future, please don't hesitate to reach out to our front desk staff. They will be more than happy to assist you and find a suitable solution to ensure your utmost comfort during your stay.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back and provide you with an improved experience.

10/10 Excellent

Carolyn L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying at this property everytime we’re in DeRidder, LA for more that 5 yrs!
Stayed 2 nights in May 2023
Response from Hotel General Manager on May 27, 2023
Thank you for your loyalty and for taking the time to share your positive experiences at Quality Inn in DeRidder, LA! We truly appreciate your continued patronage over the past five years.It's a great pleasure to have you as our valued guest, and we are thrilled to hear that we have consistently met your expectations during your visits. Your kind words regarding our property are truly motivating for our team, who strive to provide exceptional service and a comfortable stay to all our guests.We look forward to welcoming you back on your future trips to DeRidder, LA. We are here to ensure that every stay with us is memorable and enjoyable.Thank you once again for your ongoing support. We can't wait to host you again at our Quality Inn!

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
party nite upstairs
Stayed 1 night in Apr 2023
Response from Hotel General Manager on May 6, 2023
Thank you for choosing Quality Inn DeRidder for your recent stay and for taking the time to share your feedback with us. We are glad to hear that you had an overall excellent experience with us.We apologize for any disturbance caused by the noise from guests in the room above you. Our team takes noise complaints seriously and we will work to investigate and address any violations to ensure that all guests have a comfortable and peaceful stay. Further, if there's ever anything that our staff can do to make your future experiences better in any way, do be sure to let us know what you require.Thank you for your review, and we look forward to welcoming you back on your next visit.

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, smells wonderful, towels smell nice, all around great stay and very modern decor.
Stayed 1 night in Apr 2023
Response from Hotel General Manager on May 6, 2023
Thank you for choosing Quality Inn DeRidder for your recent stay and for taking the time to share your positive feedback with us. We are delighted to hear that you enjoyed your stay with us and that our hotel met your expectations.Our team takes great pride in providing exceptional customer service and ensuring that our guests have a comfortable and memorable stay. We are pleased to hear that you found our hotel to be very clean and that you enjoyed the modern decor.Thank you again for your review, and we look forward to welcoming you back on your next visit.

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Keyie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad at all!
It's honestly the best you're going to get for Deridder. I was pleasantly surprised by how clean the room was and didn't smell bad. It's very small bathroom but I enjoyed an unlimited supply of hot water for a relaxing shower. No bugs, comfortable temperature, TV in good order. Lucky I got quiet neighbors. Pillows are comfortable, mattress a little hard. The only thing I could possibly complain about is the metal bed frame is noisy and squeaky so every time I moved it creaks. The front desk clerks were very nice and polite. Didn't stay for breakfast. But compared to a lot of other places in town, this was a great stay. I will be a regular here when visiting family.
Stayed 2 nights in Mar 2023
Response from Hotel General Manager on Apr 2, 2023
Thank you for sharing your experience at our Quality Inn hotel in DeRidder, LA. We're happy to hear that you found our rooms to be clean and well-maintained, and that you enjoyed your hot shower with unlimited hot water. It's great to know that you found our front desk staff to be friendly and polite, as we take pride in providing excellent customer service.We're sorry to hear about the noisy bed frame and will take steps to address this issue. We appreciate your feedback and are glad that you had an overall pleasant stay with us.We hope to have the opportunity to welcome you back again soon and provide you with an even better experience. Thank you for choosing our hotel and for your recommendation.

6/10 Okay

Homey

Stayed 1 night in Mar 2023

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My favorite place to stay when working in the area
Stayed 1 night in Mar 2023
Response from Hotel General Manager on Apr 2, 2023
Thank you for taking the time to share your experience at Quality Inn of DeRidder, LA. We are thrilled to hear that we have become your favorite place to stay while working in the area. We take pride in providing exceptional service and comfortable accommodations to all of our guests.We appreciate your loyalty and look forward to welcoming you back on your next visit to the area. If there is anything we can do to make your future stays even more enjoyable, please do not hesitate to let us know. Thank you for choosing Quality Inn of DeRidder.

8/10 Good

Cody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2023

8/10 Good

angel

Stayed 1 night in Jan 2023

8/10 Good

Martisha

Stayed 1 night in Jan 2023

10/10 Excellent

Caroline

Stayed 1 night in Nov 2022

10/10 Excellent

Donald

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast, the cleanliness of the room. The staff was outstanding friendly. Will stay again
Response from Hotel General Manager on Dec 8, 2022
Thank you for leaving such high praise for our Quality Inn hotel in DeRidder, LA in this Expedia review. We were glad to have you here and we appreciate that you've made the time to share your compliments about our hospitality, facilities, and value-adding amenities. It's great to know that you found your expectations to be completely met while you were our guest and we are looking forward to continuing to offer you 5-star experiences in the future. I hope we'll see you again very soon!

6/10 Okay

Cody

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Nov 2022
Response from Hotel General Manager on Dec 8, 2022
Thank you so very much for letting us know that you were pleased with the experience that you had at our Quality Inn hotel in DeRidder, LA. It was wonderful to have you here and our team members are delighted to know that you found our property, accommodations, and service to be superb. We will always strive to ensure that you enjoy the time that you spend here and it's fantastic to hear that you'd be confident in returning to our hotel in the future. Our team members are looking forward to having you back for another excellent stay.

8/10 Good

Winston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

TERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Graet staff
Stayed 3 nights in Oct 2022
Response from Hotel General Manager on Oct 19, 2022
Thank you for leaving a 5-star rating for our Quality Inn hotel in DeRidder, LA in this Expedia review. It's wonderful to have learned of the satisfaction that you had with regard to our hospitality. I also appreciated learning of the overall happiness that you felt with regard to your visit here. We will always strive to ensure that you enjoy your stays and I hope we'll see you back here again very soon for another fantastic lodging experience.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
It was alright, didnt like the stains over the lamps and the long hair found on the bathroom toilet
Stayed 1 night in Sep 2022
Response from Hotel General Manager on Sep 27, 2022
Thank you for having chosen to be our guest when you recently visited this area. Our team members were delighted to get the opportunity to welcome you here and we are glad to see by your rating that you were pleased with your overall stay. That said, I am sorry to know that there were two things about your visit that did not go as well as you hoped. I sincerely apologize for the cleanliness deficiencies that you found within your guest room and I have discussed your feedback with our team members. I hope you will give us another chance to serve you in the future, as we would love to be able to offer you a full 5-star experience during your next visit to our hotel.

8/10 Good

Karla

Travelled with family
Liked: Cleanliness
Stayed 1 night in Aug 2022
Response from Hotel General Manager on Aug 28, 2022
Thanks for the good overall rating of our Quality Inn here on Hotels.com . We were glad to have you as our guest and we appreciate your feedback. I hope you'll be able to return here again soon, too, and that you'll let our staff know if there's anything that we could do to make your next visit one that's worthy of a full 5-star rating.

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This was the best best continental breakfast I have seen at a hotel in some time. It was great: well stocked, fresh, variety.
Stayed 1 night in Jul 2022
Response from Hotel General Manager on Jul 28, 2022
Dear Claudia, We're delighted to have your positive feedback and good rating to add to our listing on Expedia! Thank you for choosing to be our guest and for letting us know of the satisfaction that you felt with regard to your stay here. I am particularly happy to have learned of the happiness that you felt with regard to our complimentary breakfast service. Your remarks are great to have and we're certainly looking forward to continuing to offer you excellent lodging experiences whenever you're in the DeRidder, LA area. Regards, Tushar Patel

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Staff waa super friendly! Room was very convenient and comfortable! Pleasant stay!
Stayed 2 nights in Jul 2022
Response from Hotel General Manager on Jul 28, 2022
Dear Leslie, It's wonderful to know of the complete satisfaction that you felt with regard to your recent experience at our Quality Inn hotel in DeRidder, LA! We appreciate your 5-star rating and learning that you were absolutely pleased with the service and accommodations that you had here. Your kind compliments are a wonderful addition to our listing on this website. I hope we'll see you back here again soon, too, as we're already looking forward to offering you another superb stay. Regards, Tushar Patel

8/10 Good

Raymond

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Property was clean. Breakfast was good. Room had slight musty odor and bed was little hard. Over all good place and I would go back or recommended. 4 out of 5
Stayed 1 night in Jun 2022
Response from Hotel General Manager on Jun 12, 2022
Dear Raymond, Thanks for letting us know that you had an enjoyable overall experience during your stay at our Quality Inn hotel. We appreciated having the opportunity to provide you with well-cleaned accommodations. It's also great to hear that you found our breakfast bar to be such a good start to your day. That said, I do apologize for the fact that you would have preferred to find a softer mattress in your room. I also am sorry for the unpleasant scent that you were able to note. We are happy to hear that you'd be confident in returning here, despite these issues, and I hope you'll let us know if there's anything that we could do to make your future visits go better in any way. We will work hard to ensure that we earn a full 5-star rating from you following your next stay. Regards, Tushar Patel

10/10 Excellent

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was sparkling clean. My grandkids love to swim, and the pool at this location was very well maintained.
Stayed 1 night in May 2022
Response from Hotel General Manager on Jun 12, 2022
Dear Diana, It's fantastic to know that you had such an enjoyable visit to our Quality Inn hotel with your grandchildren! Thank you for mentioning that they were particularly pleased with having access to our swimming pool. I'm glad that you were able to make many fun memories during your time here! We appreciated receiving your compliments and your 5-star overall rating. Our team members will always strive to ensure that you enjoy so much about the visits that you make to our property and I hope we'll see you back here very soon. We'd love to have you as our guest again for another superb stay! Regards, Tushar Patel

2/10 Terrible

Debra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I requested nonsmoking and got smoking. Totally disgusting
Stayed 1 night in May 2022
Response from Hotel General Manager on May 11, 2022
Dear Debra, I hope that your visit to the area went well and I appreciated receiving your feedback in this online review. We were glad to have the chance to welcome you as our guest, though I'm deeply sorry to hear that you were assigned to a room that did not meet with your smoking preferences. I apologize for the discomfort that you felt, as well as for the fact that we couldn't work to address the issue while you were still checked in. I assure you that your satisfaction will always be our primary goal and that we'd love to get another chance to serve you in the future. Please let our staff know what we can do to make certain that we earn a much better overall rating from you following your next stay. Regards, Tushar Patel