8/10 Good
Brandon
Travelled with partner
May 14, 2024
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for four nights in a king size balcony. The room was great at this hotel. Although the shower door rolled open for every shower which made for a cold blast of air on one side. The valet and front desk staff were also easy going and friendly. We had dinner at sessions and the bartenders actually made our day. Loved them and the cocktails. We went to the bar after being told we had to wait 45 minutes because there were no tables to sit at. Clearly there were tables and the whole restaurant was full of people not staying at the hotel. I knew this because the hotel room keys are wrist bands you have to wear. Most of the people inside were not wearing wristbands. I ordered sirloin medallions and my better half had a ribeye. Both were ok but very flavorless. A1 was needed. I expected more for the average, $650 a night charge this hotel was charging during the Welcome To Rockville event. At breakfast my eggs beneidict didn't come with hollandaise sauce but rather, a whole plate of melted butter. I was hoping to book a spa day for mother's day but was rudely greeted with not a hello but instead, "we have nothing open today or tomorrow". I thought to myself, "do they know I'm a guest here"? The experience left me with the thought that this hotel is running off the day visits from non hotel staying guests. I do recommend this hotel, but if you want to have dinner here or visit the rock spa, make reservations before you check in. I've never had this issue at other hotels.
Brandon
Stayed 4 nights in May 2024