Bar (on property)

Reviews of Ramada by Wyndham Xenia

3 out of 5
Ramada by Wyndham Xenia
300 Xenia Towne Square, Xenia, OH

Reviews

5.2
Rating 10 - Excellent. 55 out of 691 reviews" "
Rating 8 - Good. 135 out of 691 reviews" "
Rating 6 - Okay. 162 out of 691 reviews" "
Rating 4 - Poor. 159 out of 691 reviews" "
Rating 2 - Terrible. 180 out of 691 reviews" "

5.2/10

Cleanliness

6.4/10

Staff & service

4.2/10

Amenities

4.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Clayton

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Property was closed

6/10 Okay

Karen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Last stand
I just learned that hotel will be closed as of Nov 1. It was affordable and within distant of our family members University. My family was able to afford such accommodations now we don’t know what to expect. Sorry to see them go. It wasn’t the best but affordable.
Stayed 1 night in Oct 2022

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Cleanliness, room comfort
I understand the hotel is beeing torn down. Your staff were great! But the hotel did need some update and the bed wad not so comfortable.
Stayed 3 nights in Oct 2022

2/10 Terrible

Marquita

Stayed 1 night in Oct 2022
Response from Manager on Oct 28, 2022
Thank You for the review.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was super nice, but
Honestly, this hotel is very very dirty. Our sheets hadnt been changed from the last people who stayed. There were clearly body stains. We ended up bringing in a blankie and sleeping on top pf everything. Had a lot of trouble getting the shower to work. Hot water came and went. Smelled bad. The roaches had no fear, they just ran around willy nilly. Even the floors in the public areas were visibly dirty. Ceiling tiles were hanging. There was some weird patch hanging in our bathroom. All the lamps and tables had a layer of dust. I slept with the lights on because i was afraid of what might crawl on me. Everything was visibly dirty. If it waant for the fact that it is non refundable we would not have stayed at this place.
Stayed 2 nights in Oct 2022
Response from Manager on Oct 25, 2022
Apologies for the inconvenience caused to you. We value your feedback

4/10 Poor

Amit, Troy

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

2/10 Terrible

Denise

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I worst hotel every! They my won’t even help me get a refund. They were bed bugs in my room and refused to it no one go there
Stayed 1 night in Oct 2022
Response from Manager on Oct 22, 2022
Apologies for the inconvenience caused to you.

2/10 Terrible

Misty

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Manager on Oct 20, 2022
We appreciate your feedback

6/10 Okay

Erin

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Cheap, clean and Eh.
The hotel was clean and cheap, thats the best i can say about it. The overall condition of the hotel was run down and the bed was without a doubt the most uncomfortable bed ive ever slept on. But there wasnt anything that could be done about it honestly. The room and linens were clean, and honestly, thats what is important to me. I wasnt expecting anything amazing with the price being so cheap lol.
Stayed 2 nights in Oct 2022
Response from Manager on Oct 20, 2022
Thank you for the feedback. We appreciate it

4/10 Poor

Sheletta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smoke smell
When you first walk in the overpowering smell of cigarettes smoke hits you .when you get to your room it also smells like smoke .
Stayed 2 nights in Oct 2022
Response from Manager on Oct 20, 2022
Thank You for the feedback

8/10 Good

Debra, Waupaca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stop for the night while traveling. Room was clean and comfortable. Air conditioner was very loud though. Liked the grab and go option for breakfast for travelers leaving early.
Stayed 1 night in Oct 2022
Response from Manager on Oct 20, 2022
Thank You for the feedback. We appreciate it

4/10 Poor

Mark

Travelled with group
Disliked: Property conditions & facilities, room comfort
Very uncomfortable stay
Many items in the hotel itself and in our room did not work. The bed linens were stained. Very uncomfortable stay.
Stayed 1 night in Oct 2022
Response from Manager on Oct 13, 2022
Apologize for the inconvenience caused to you. We appreciate your feedback

8/10 Good

Sherry

Liked: Staff & service
Stayed 1 night in Oct 2022

6/10 Okay

Heather

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2022
Response from Manager on Oct 3, 2022
Thank You for the feedback. We appreciate it

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Room comfort
Old and worn but still clean and nice.
Staff was great everything was clean but old and worn. The bed was very uncomfortable. No breakfast to be found.
Stayed 2 nights in Sep 2022
Response from Manager on Oct 3, 2022
Thank You for the feedback. We appreciate it

4/10 Poor

Brian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would not recommend.
Room very dirty . Its like housekeeping doesnt do there job . Tv had something on it, found food on the floor under the bed . Bathroom door had screws in it to keep door together and the screws wasnt screwed in and door had a hard time closing. To get into room the card key didnt work took a few mins putting card in and out to get in room. Stained aheets and comforters. Furniture had stains. Over all room wasnt worth what i paid .
Stayed 1 night in Sep 2022
Response from Manager on Oct 4, 2022
Thank You for the feedback. We will work on it. We apologize for the inconvenience caused to you

4/10 Poor

Arnold

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is one of the worst hotels I have been in. The shower holds water and it looks like the drain has something growing in it. The room and corridors look old and run down, the beds are not comfortable, the lift opens and closes excruciatingly slowly, and we booked based on there being a breakfast as advertised, yet there was none. They had a nice room for one (probably the nicest looking room in the whole place), but it was not open at all! I can and have put up with a lot from various hotels, but a refusal to provide breakfast (which is the top things that I look for in any hotel) is inexcusable!
Stayed 1 night in Oct 2022
Response from Manager on Oct 3, 2022
Thank You for the feedback. We will look into it

2/10 Terrible

Brian D

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Much of the landscaping was not tended, overgrown, not trimmed. Building need much updating,
Stayed 2 nights in Sep 2022
Response from Manager on Oct 3, 2022
Thank You for the feedback.

2/10 Terrible

Richard

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water leaked around the commode, Ceiling tiles/drywall were falling apart, Floors were filthy & sticky. Night door safety lock was broken and when I asked management to fix it, no one came to fix it. Ice maker only working on 1st floor. Person at front desk said Ohio Dept. of Health is shutting them down the end of October 2022.
Stayed 2 nights in Sep 2022
Response from Manager on Oct 3, 2022
We apologize for the inconvenience caused to you. We will work on it.

4/10 Poor

Marlyn

Disliked: Cleanliness, amenities, property conditions & facilities
THE STAFF WAS FRIENDLY, BUT NO DAILY CLEAN OF THE ROOM, NO PHONE IN THE ROOM, NO COMPLIMENTARY BREAKFAST, NO COMPUTER ROOM.
Stayed 4 nights in Sep 2022
Response from Manager on Oct 3, 2022
Thank You for the feedback. We will work on it

6/10 Okay

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room controls didn't seem to work. The thermostat indicated 64 degrees, but it was easily 70 overnight. The management was horrible and completely uncooperative regarding someone in their parking lot, right by their front door backed-into my car.
Stayed 1 night in Sep 2022
Response from Manager on Sep 27, 2022
Thank You for the feedback. We will work on it

2/10 Terrible

Becky

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
She try to make us pay more even though I had already paid for everyone staying and I refused. I did not get the handicap room I was told was available for me. The floor in my bathroom was like a dirt floor. The toilet was very and low to the floor so because I am handicapped I had to have help getting on and off. I actually used bathrooms everywhere else I could on the trip because of it. This ruined my vacation!
Stayed 2 nights in Sep 2022
Response from Manager on Sep 26, 2022
Apologies for the inconvenience caused to you.

4/10 Poor

Melissa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
It was close to our family we were visiting. Also it was below $100 a night. The staff was always polite when we talked to them. But we checked out a night early after we saw two roaches and the limit of two towels a day. There were 4 of us in the room. Rooms could have been cleaner.
Stayed 3 nights in Sep 2022
Response from Manager on Sep 21, 2022
We apologize for the inconvenience caused to you. We will take care of this issue. Thank You for letting us know.

2/10 Terrible

Kyle

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed in room 205 there were roaches in the door jam in the bathroom, in the desk drawer where there was a old cleaning rag or towel. There was dirt under the mattress so they clearly have cleaners who are FAR from thorough. I wasn’t expecting much for $70 a night but this was unacceptable. The staff at the front desk as others have stated are very kind and understanding but the management needs to get better cleaning staff there is no excuse for how dirty it was.
Stayed 2 nights in Sep 2022
Response from Manager on Sep 21, 2022
We apologize for the inconvenience caused to you. We have addressed this issue now. We hope to serve you better next time.

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and the sheets were stained we had to have them changed overall it’s not a nice place to stay
Stayed 1 night in Sep 2022
Response from Manager on Sep 25, 2022
Thank You for the feedback

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2022
Response from Manager on Sep 21, 2022
Thank You for the feedback. We appreciate it.

4/10 Poor

Renee

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
We were in town for a dog show. The price was right and it was dog friendly. Bed sheets and pillows were stained. We had 4 people in the room, but only towels for two and when we asked for more they said they were out, but we could check the next day. Next day they would not give us more towels without returning the dirty towels and we had to argue that we had 4 people. The ice machine was filthy and did not work. The only highlight was the shower, which had excellent water pressure.
Stayed 2 nights in Sep 2022
Response from Manager on Sep 18, 2022
Thank You for the feedback. We appreciate it

2/10 Terrible

William

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
No bedding in room when we arrived.
Stayed 1 night in Sep 2022
Response from Manager on Sep 18, 2022
We apologize for the inconvenience caused to you. We appreciate your feedback

4/10 Poor

Donald

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buyer beware
Cockroaches everywhere. Wallpaper coming off. Not clean
Stayed 1 night in Sep 2022

2/10 Terrible

Michael Andes

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Thanks but no thanks!
Bad location, holes in bed linens, was not happy at all and would not recommend.
Stayed 1 night in Sep 2022
Response from Manager on Sep 18, 2022
Thank You for the feedback

6/10 Okay

Jack

Liked: Staff & service, room comfort
Pluses and minuses but internet a pain
This is a family run hotel, unlike Ramada corp hotels. Has its good points and bad. Pros: Roomy enough for a desk and chair along with the two double beds. Beds were comfortable. The bathtub was roomy and comfortable to take a shower. Had elevators to top floors. Lots of free parking. Friendly people. No problem providing extra towels unlike other family run hotels I've been to. Comcast cable on TV. A door between the bathtub/toilet area and sink area so steam did not penetrate and privacy. Very good location across and near restaurants and shopping. Reasonable price matches accommodation. Cons: The internet logs you off every 20 min when you're in the middle of on-line work. That's really bad and constant hassle. Ceiling on top floor has lots of water damage from obvious leaky roof. The owner turned off both of the ice machines so we had to go to lobby to ask for ice. A pain. Chair at desk was broken, they provided a replacement. The fan in bathroom quite noisy. I'm sure others complained. Neutral: Iron but no ironing board. I'm sure they would have provided if needed. Room cleaning only when requested. We did one day and it was done. Only one of two elevators working, but occupancy kind of low.
Stayed 3 nights in Aug 2022
Response from Manager on Sep 18, 2022
Thank You for the feedback. We appreciate it

6/10 Okay

MARILYN

Travelled with family, Travelled with group
Disliked: Amenities
Price is key. But 3 people in a room need 3 sets of towels not 2 with no more available.
Stayed 2 nights in Sep 2022
Response from Manager on Sep 18, 2022
Thank You for the feedback. We appreciate it.

4/10 Poor

Tyrone

Stayed 1 night in Sep 2022
Response from Manager on Sep 18, 2022
Thank You for the feedback. We appreciate it

6/10 Okay

Deanna

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2022
Response from Manager on Aug 30, 2022
Thank You for the feedback. We appreciate it

4/10 Poor

Brian

Business traveller
Disliked: Property conditions & facilities
Don't come for the breakfast
The website says breakfast - which was not warm. A brown bag with a small roll, a granola bar, and a micro juice box. The website touts the lounge, which was closed.
Stayed 1 night in Aug 2022

4/10 Poor

Karen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
First and last time stay
I only had internet access myself and room was for three people. I had to sign on and sign off throughout the day. They only gave me towels for one person. I had to request more. Parking area was crowded and had no lines to show you how to park.
Stayed 2 nights in Aug 2022
Response from Manager on Aug 29, 2022
Thank You for the feedback. We apologize for the inconvenience caused

6/10 Okay

Justin

Business traveller
Liked: Cleanliness
The photos of the place is the total opposite then what the appearance is. The photos show it has a functional bar and game area. The front desk personnel said that it’s closed permanently. One out of the two elevators where not working and the staff said it’s been like that for most of the year.
Stayed 4 nights in Aug 2022
Response from Manager on Aug 30, 2022
Thank You for the feedback. However, bar and restaurant closure information has been updated on all the portals. During maintenance only one elevator functions.

4/10 Poor

Marie

Business traveller
Disliked: Cleanliness, property conditions & facilities
The property doesn't look like the pictures. It is run down and dirty. The WiFi didn't work the first night but did work with some buffering issues the other days. Breakfast was a bag of prepackaged foods.
Stayed 3 nights in Aug 2022
Response from Manager on Aug 29, 2022
Thank You for the feedback

8/10 Good

Jill

Stayed 1 night in Aug 2022

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Manager on Aug 29, 2022
Thank You for the feedback

4/10 Poor

Jim

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2022
Response from Manager on Aug 29, 2022
Thank You for the feedback

10/10 Excellent

Judy C

Travelled with partner
Liked: Cleanliness
Spacious room. Lots of seating.
Stayed 1 night in Aug 2022
Response from Manager on Aug 29, 2022
Thank You for the feedback. We appreciate it

8/10 Good

Nichole

Travelled with family
Liked: Staff & service
Disliked: Amenities
This is an old property that is fairly maintained which is why the price is low. The rooms are clean which is all I needed for 2 nights. The halls & carpets in the halls are old. No amenities other than a brown bag breakfast. Lounge & pool closed. Overall, it’s good for a couple nights or if that’s all you can afford. The front desk staff were very friendly and greeted us upon every entrance.
Stayed 2 nights in Aug 2022
Response from Manager on Aug 15, 2022
Thank You for the feedback. We really appreciate it

2/10 Terrible

justyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
PLEASE BEWARE..my husband abd i reserved 3 nights ..before entering the facility it smelled of mildew/mold..the Lobby also smelled of mildew/mold..the sofa in the lobby was so dirty you could see stains.The coffe /end tables was chipped so bad..There were no amenities at all.There is no Elevator certificate in the elevator. Our room only had 3 dingy towels,carpet dirty and refrigerator made a loud noise causing us to unplug it. Telephone didn't work had to use my cell phone to call the front desk.The breakfast was provided in a brown paper bag. Thank goodness we brought disinfectant and cleaning supplies. This facility need to be torn down and reported to the BBB for false advertisements. I can't believe Wyndham attatched their name to this facilty.. Pictures and writing lied. This facility is a negative zero rating...when we go back to Xenia OH..we will stay at the Hampton or travel 20 miles .
Stayed 3 nights in Aug 2022

4/10 Poor

Michael

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for.
I understand I picked the hotel for it’s low rates, but I had to jump through hoops to get enough towels. The towels and bedding had an unpleasant odor. Although it was two night stay, I received no made service on Saturday.
Stayed 2 nights in Aug 2022
Response from Manager on Aug 10, 2022
Thank You for the feedback. Housekeeping services are provided upon request. We apologize for the inconvenience.

6/10 Okay

Sharice L

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is very affordable. I love the price, but the property as a whole could use a whole lot of updating, renovating and remodeling. This place has great potential because of the location.
Stayed 1 night in Jul 2022
Response from Manager on Aug 2, 2022
Thank You for staying with us. We appreciate your feedback

4/10 Poor

lawrence

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Manager on Jul 22, 2022
Thank You for the feedback. We appreciate it

8/10 Good

chester

Travelled with partner
Liked: Cleanliness, staff & service
It was close to where we were going
Stayed 1 night in Jun 2022
Response from Manager on Jun 15, 2022
Thank You for the feedback. We appreciate it

6/10 Okay

Ronald

Travelled with group
Disliked: Staff & service
The website stated breakfast was available it was not. I expected the pool to be open as it was Memorial day weekend, it had not even started to be prepared for the season
Stayed 3 nights in May 2022
Response from Manager on Jun 15, 2022
Thank You for the feedback. We appreciate it

2/10 Terrible

Linda

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place sucks
The room was dirty and had not been vacuumed. The sink was cracked and the mirror filthy. Room had a bad odor, smoke and body odor. Dead bolton the door did not work. The sheets had holes in them. Hallways were dirty and had torn wallpaper. The reception area was uninviting. The exit staircase on the first floor smelled of mold, and door at the bottom was locked.
Stayed 2 nights in May 2022
Response from Manager on Jun 15, 2022
Thank You for the feedback.