City view from property

Reviews of Ambiente Hotel Freieck

3 out of 5
Ambiente Hotel Freieck
Reichsgasse 44, Chur, GR

Reviews

9.0

Wonderful

Rating 10 - Excellent. 226 out of 384 reviews" "
Rating 8 - Good. 129 out of 384 reviews" "
Rating 6 - Okay. 24 out of 384 reviews" "
Rating 4 - Poor. 3 out of 384 reviews" "
Rating 2 - Terrible. 2 out of 384 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great visit! Breakfast is fabulous!!
Stayed 1 night in Mar 2024

10/10 Excellent

Catalina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Cozy. In the best part near all main sites.
Stayed 1 night in Feb 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff.
Stayed 1 night in Feb 2024

10/10 Excellent

anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location in heart of old town. Great welcome at reception. Beautiful breakfast. Lovely and quiet. Would stay again
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas, Park City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic experience at the hotel as a base for skiing in Lenzerheide. It is very easy walking from Bahnhof. The ski bus stop is just four minutes away. It is an historic old hotel with modern renovations. Very clean and comfortable. Staff are great. Breakfast ample with great options. There is a pleasant vibe here. Nice restaurants nearby like Capricorn and Drei Bunde. It’s in the heart of the charming altstadt. I would absolutely stay here again. It exceeded my expectations in all ways. The price was a great value. Thank you.
Stayed 3 nights in Jan 2024

10/10 Excellent

John, Fitzroy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel! Extremely helpful staff - there was an issue with our room (not the hotels fault) and when we asked to change rooms, it was zero fuss. Aside from the excellent service, the hotel sits in a lovely part of mthe old town and is perfect for a stay to meet the Bernina Express. The included breakfast was also excellent!
Stayed 1 night in Jan 2024

10/10 Excellent

Nandikeshwara Rao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a nice quiet part of old Chur and the Christmas lighting is amazing. Staff is super helpful, they got us a Chur visitor card which helped get a discount to Bambruesch for skiing lift. Good dining options and of course the proximity to Rhaetian railway for the Chur to Tirano journey through snow capped peaks.
Stayed 2 nights in Dec 2023

8/10 Good

JORGE RAUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Kind staff. good value
very good, well located, close to public transport and commercial zone
Stayed 2 nights in Dec 2023

10/10 Excellent

Strong, Blaine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was big and very comfortable. Lots of restaurants and shopping around the hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

William

Stayed 1 night in Nov 2023

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff at the hotel was very helpful. The building dates from the 1500s and has a warm, cozy feel to it. We appreciated the quiet in the evenings and at night we were able to get a good night's sleep. The location is very accessible and within a reasonable distance from the train station. It is centrally located within shops and restaurants and buildings of interest including a cathedral and Roman ruins. The view from our room of the mountains and clock tower was a bonus. We would definitely stay at the Ambiente Hotel Freieck again.
Stayed 2 nights in Nov 2023
Response from Ambiente Hotel Freieck on Nov 24, 2023
Thank you so much for this nice rating!We appreciate your compliments and hope to welcome you again in Chur!Kind regards

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was pretty close to the railway station, which allowed us to pass many lovely shopping options on the way to, and from the hotel. The hotel was charming, and the room was lovely, and stylishly decorated.
Stayed 1 night in Nov 2023

10/10 Excellent

edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the old town, short walk to train station. Close to amenities. Would stay again.
Stayed 1 night in Nov 2023

8/10 Good

SHELLEY

Stayed 1 night in Oct 2023

10/10 Excellent

ARTHUR

Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night in Chur but would definitely have enjoyed several nights at Ambiente Hotel Freieck. Staff super friendly and accommodating. Inclusive breakfast 1st Class.
Stayed 1 night in Oct 2023

10/10 Excellent

amber, santa barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place! I wasn't expecting such nice upgrades to such an old building. Room was clean and comfortable. I loved the lighting in the bathroom. Located an easy walk from the train station and is in the middle of old town. I absolutely recommend this hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Marian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect 3 star hotel, has all the things I need in a short stay hotel: clean, quiet, convenient with comfortable beds. The staff was very good and the breakfast met all our needs. It was great being in the Altstadt and was a 7 minute walk from the train station. Can definitely recommend.
Stayed 2 nights in Oct 2023

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quite attractive, with spacious, queit rooms. The buffet breakfast was first-rate. The location in the downtown of Chur is convenient.
Stayed 1 night in Sep 2023
Response from Mercedes Lentisco on Oct 10, 2023
Dear JamesThank you very much for your evaluation. Hopeffully we can welcome you another time in our Hotel. Kind regardsMercedes Lentisco

10/10 Excellent

Christine

Stayed 1 night in Sep 2023
Response from Ambiente Hotel Freieck on Oct 14, 2023
Vielen Dank für Ihre positive Rückmeldung.Alles Gute undfreundliche GrüsseJosiane Stockmann

10/10 Excellent

Seamus

Stayed 1 night in Sep 2023
Response from Ambiente Hotel Freieck on Oct 14, 2023
Thank you very much for your nice feedback.best wishesJosiane Stockmann

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel in the heart of historic Chur old town An easy 10 minute walk from the station and a perfect base to explore this lovely place Super breakfast and friendly staff Highly recommended
Stayed 1 night in Sep 2023
Response from Ambiente Hotel Freieck on Oct 14, 2023
Thank you very much for your nice feedback!best wishesJosiane Stockmann

8/10 Good

john, Austin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick checkin. Close to train station, but hard to get taxi there.
Stayed 1 night in Aug 2023

8/10 Good

Daniel

Nice breakfast
Stayed 1 night in Aug 2023
Response from Mercedes Lentisco on Sep 1, 2023
Grüezi Herr Kost Lieben Dank für Ihre Bewertung. Freundliche GrüsseMercedes Lentisco

10/10 Excellent

craig

Stayed 1 night in Jul 2023

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Ambiente Hotel Freieck on Jul 23, 2023
Vielen Dank für die tolle Bewertung!Freundliche Grüsse aus der AltstadtAmbiente Hotel Freieck

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
We felt welcome here and comfortable. The breakfast was wonderful with lots of choices and fresh food. I asked a staff member for a suggestion for a specific gift and she walked me to the store to help me find it! The buiding was unique and in a great location.
Stayed 1 night in Jun 2023
Response from Ambiente Hotel Freieck on Jul 23, 2023
Dear HollyThank you very much for this great rating!We wish you all the best.Ambiente Hotel Freieck

10/10 Excellent

William R, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Mimosas at breakfast!! It was great.
Stayed 1 night in Jul 2023
Response from Ambiente Hotel Freieck on Jul 23, 2023
Dear WilliamThank you for this great rating! We are happy that you enjoyed your mimosas at breakfast :)We wish you all the best!Ambiente Hotel Freieck

8/10 Good

Soeren

Stayed 1 night in Jun 2023

10/10 Excellent

Maria

Stayed 2 nights in Jun 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value in old town Chur
Super friendly and welcoming staff, extensive hot and cold breakfast, comfortable room and central location in old town.
Stayed 1 night in May 2023
Response from Mercedes Lentisco on Jun 3, 2023
Dear AndrewThank you very much for your great valuation, which we appreciate so much. We hope to welcome you again in our Hotel and wish you a very nice weekend. Kind regardsYour Ambiente Hotel Freieck Team

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice but dated. Breakfast was just so so, very basic.
Stayed 1 night in May 2023

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Clean room. well located. Great breakfast. Friendly staff.
Stayed 2 nights in Apr 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint in Chur
Quaint and charming place to stay. Right in the heart of old town. Area around a little sketchy after dark.
Stayed 1 night in Apr 2023
Response from Mercedes Lentisco on Apr 21, 2023
Dear Mrs Gannon Thank you very much for your wonderful evaluation of our Hotel. Hopefully, we can welcome you another time. Have a nice day :) Kind regardsMercedes Lentisco

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old building that has been renovated. The bathroom made efficient use of a small space. Appreciated was the nightlight in the bathroom doorway. Not so appreciated was the glass door on the bathroom. This fad has long passed its sell-buy date. Breakfast was fine. Staff were friendly and helpful.
Stayed 1 night in Mar 2023

10/10 Excellent

Mary

Liked: Staff & service, amenities, property conditions & facilities
A beautiful old building in the Old Town, surrounded by houses and shops all very distinctive and attractive. The lady who manages the hotel was very welcoming and helpful. We had the most delicious breakfast too!
Stayed 1 night in Mar 2023
Response from Mercedes Lentisco on Mar 12, 2023
Dear Ms FarquharsonThank you very much for your great evaluation. We hope to welcome you again in our Hotel and wish a beautiful day.Kind regardsAmbiente Hotel Freieck

10/10 Excellent

michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly check in, hotel is 8 minutes to train station. Restaurants nearby. Very clean, safe neighborhood and would stay here again.
Stayed 1 night in Jan 2023

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Old City Hotel in Chut
Lovely hotel, walking distance from the train station, in the old city. The rooms were very comfortable and quite big, very comfortable beds and great shower. Breakfast was very good. It was also very convenient for the Bernina Express, a 10’ walk at medium/slow pace. Also very close to restaurants and shopping. Would definitely recommend.
Stayed 2 nights in Jan 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk people were very friendly
Stayed 1 night in Jan 2023

10/10 Excellent

Eric

Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is newer than what the photo shows. Bed a bit too soft but otherwise it’s great. Reception is friendly and room is very clean. Breakfast has limited warm food but there’s Prosecco!
Stayed 1 night in Nov 2022
Response from Mercedes Lentisco on Nov 13, 2022
Thank you very much for your great evaluation. We hope to welcome you a next time and wish a wonderful Sunday.Kind regardsMercedes Lentisco

6/10 Okay

ELIN

Stayed 2 nights in Oct 2022

8/10 Good

Jennifer

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Unique building, quiet location, wonderful staff.
Stayed 1 night in Oct 2022
Response from Mercedes Lentisco on Oct 21, 2022
Dear JenniferThank you so much for your wonderful valuation.We hope to welcome you a next time in our Hotel. I wish you a beautiful evening.Best regardsMercedes Lentisco Reception

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice in the old town, the receptionist was nice and gave us a discount card to use. The breakfast was wonderful with eggs and bacon, all together a great stay
Stayed 1 night in Sep 2022

8/10 Good

Hong

Stayed 1 night in Sep 2022

10/10 Excellent

Dongfeng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great location in the old town, with all the tourist attractions and restaurants in walking distance.
Stayed 1 night in Sep 2022

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Old Town. Staff was very friendly and helpful. Stay included a visitor pass that allowed free admission to all museums in town as well as free public transportation.
Stayed 1 night in Sep 2022

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff
Stayed 2 nights in Jul 2022