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Reviews of Windsor Island Luxury | Home in Windsor Island Resort, Private Pool, Arcade

Windsor Island Luxury | Home in Windsor Island Resort, Private Pool, Arcade
Davenport, FL

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

6.0/10

Cleanliness

Reviews

10/10 Excellent

Mary H.

Liked: Cleanliness
Family Fun in the Sun!
We had a fantastic time in Florida with our entire family. Our accommodations were perfect for each member of the family.
Stayed 7 nights in Aug 2022
Response from VrboOwner on Oct 18, 2022
Hello Mary, Thank you for choosing Magical Vacation Homes as your host! We are happy that the home was immaculately perfect for you and your family! We would love to welcome you and your family back to come and see us soon! Warm Wishes, MVH

2/10 Terrible

Camille S.

Disliked: Cleanliness
Beware!
Do not rent if you have a chance to cancel. We stayed March 27-April 3rd. When we arrived the house was not clean, the housekeepers were still there, trash everywhere, food in the sink, stained furniture. An insane amount of ants in the master bathroom. We ended up cleaning ourselves.In the game room the air hockey table to also broken. Day 2 the waterline underneath the air conditioner broke and our air conditioner was sunken into the ground. Also don’t plan on sleeping there is literally construction right in front of this home from 730-7am daily. The workers will consistently block your driveway and even even sideswiped one of the cars we had. Also if you sleep in the master bedroom your room is next to the air conditioner that comes on all throughout the night and will also wake you up. There was also no trash can provided with the property at all so the trash built up and we eventually used a near by dumpster Avoid renting this house if possible. I did contact magical vacation homes several times and there was very minimal resolution, they know nothing about this rental and will tell you this. They provide no helpful information regarding the home such as trash days, how to use certain types of things within the home. We have stayed in several rentals in Florida and they all have provided some type of guide for the home. They promise to call you back and no one does. The description of the house is completely wrong. It’s a 7 bedroom home, with 6 king bedrooms and 1 room that has 2 sets of bunk beds. So in our case we had older children thinking there were 2 separate rooms that had bunk beds. We emailed and called 2x and kept getting the same wrong answer listed in the description. So again beware!
Stayed 7 nights in Mar 2021
Response from VrboOwner on May 22, 2021
Camille, We appreciate the feedback provided and will use this to make changes to improve upon the guest experience. We hope to have you return in the future so we may showcase the changes made. Regards, MVH