Poolside bar

Reviews of The Royal Mandaya Hotel

3.5 out of 5
The Royal Mandaya Hotel
J. Palma Gil St., Davao, Davao

Reviews

8.2

Very good

Rating 10 - Excellent. 90 out of 258 reviews" "
Rating 8 - Good. 112 out of 258 reviews" "
Rating 6 - Okay. 32 out of 258 reviews" "
Rating 4 - Poor. 18 out of 258 reviews" "
Rating 2 - Terrible. 6 out of 258 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Roger

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is not Good. Nagbayad ko og booking sa Hotel na wala ga operate kay close pa gihapon na dismaya tawon me together with my family. There is no advisory but still in the apps available pa ang booking. Sa apps na ga book try to look first if the hotels are in operation before you publish in your apps. Thank you.
Stayed 1 night in Dec 2021

2/10 Terrible

Emmanuel

Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveller

Stayed 1 night in May 2021

10/10 Excellent

Carl, Birmingham AL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the best experience I’ve had staying in a hotel. From friendliness and willingness to tend to us to having great foods and accommodations.
Stayed 12 nights in Feb 2020
Response from Angelica Orquiza on Mar 9, 2020
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The pool was nice and relaxing. I did not like the food because it came to my room cold for breakfast and dinner. House keeping never came back after I told them to return 1 hour later.
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020
Response from Angelica Orquiza on Feb 26, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very polite and accommodating.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to spend moments with your family.
Stayed 1 night in Feb 2020
Response from Angelica Orquiza on Feb 21, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Allan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accomodating staff but the only problem was at the entrance. You just have to open your luggages for the security to check. Its better if they could install a x- ray conveyor just like at the AirPort so theres no hassle to check in when you arrived. Tired of your flight abd the security will asked your luggages to opened up. Thats too much for business Traveler like me.
Stayed 1 night in Feb 2020

10/10 Excellent

Anonymous

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made our stay very comfortable
Stayed 3 nights in Jan 2020
Response from Angel on Feb 3, 2020
Thanks for staying with us. We appreciate your feedback! :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Angelica Orquiza on Feb 6, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It not me who travel but my parents said they love it
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful people excellent hospitality Thanks to owner you are the best true Davao hospitality
Stayed 7 nights in Jan 2020
Response from Angel on Jan 17, 2020
Thanks for staying with us. We appreciate your feedback! :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Angel on Jan 17, 2020
Thanks for staying with us. We appreciate your feedback! :)

10/10 Excellent

Paulina

Stayed 1 night in Dec 2019

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check-in, friendly and helpful staff. Room was big, great views and very comfy bed. Overall stay has been amazing as usual. I gladly recommend Royal Mandaya Hotel for their great service, delicious food and value for money stays.
Stayed 2 nights in Nov 2019
Response from Angel on Dec 4, 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Cleanliness
Stayed 8 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

2/10 Terrible

Abigail

Disliked: Cleanliness, property conditions & facilities, room comfort
Awful stay
The room smells bad. Right when I opened the fridge, the room smelled worst.
Stayed 1 night in Sep 2019

10/10 Excellent

Kelton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Friendly and accommodating staff. Highly recommend the visit.
Stayed 3 nights in Sep 2019

10/10 Excellent

Lani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The locations is excellent.heart of downtown with lots of public transportation available.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Jul 2019

10/10 Excellent

Hewage

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

Oliver M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the heart of the city
Had a great stay at the Royal Mandaya for three days and two nights. Staff were almost universally polite and excellent. Food was top-notch both at the downstairs restaurant and with room service. Room was very comfortable although the sound-proofing could have been a bit better between rooms. Also we wished they delivered room service on a rolling tray like other high-end hotels we've been to - our room didn't have a separate table so we had to awkwardly eat on the countertop. Wifi was occasionally sluggish but was fine for the most part. Our only real complaint though was that the pool was under renovation during our stay. Overall, we would gladly stay there again though if we were ever back in Davao.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

BL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I requested for two twin rooms but ended up getting a double and a twin. It took them 4 hours after checking in to set up extra bed. Shower was leaking and broken and had to transfer rooms in the middle of the night. Everything was a mess making our stay very uncomfortable. Definitely won’t be back.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Food not great over priced soft drinks not good service
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, very professional staff
Stayed 1 night in Mar 2019
Response from ANGEL on Mar 26, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant overnight stay
Efficient and supportive front desk staff on check-in Room is large and spacious. In-room lights need to be brighter as room looks quite dark. Perhaps look at repainting with lighter shade. Bathroom amenities and fixtures are as expected and water pressure is acceptable. Extras such as hair dryer are available on request. Buffet breakfast has a good selection of hot and cold food.
Stayed 1 night in Feb 2019
Response from ANGEL on Mar 26, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Edward W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 3 nights in Feb 2019
Response from THE ROYAL MANDAYA HOTEL on Feb 16, 2019
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019
Response from The Royal Mandaya Hotel on Feb 8, 2019
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff.
The staff were great. They really were. The breakfast buffet had a great selection and very good quality food. My ONLY complaint would be the lack of water pressure “especially hot water” but aside from that, it was a most enjoyable stay. The building is a bit tired but they’re not asking top dollar for your room so I felt it was very good value for the money. I felt the service and food made up for the tiredness of the facility. Pool was clean and not over chlorinated. I will definitely consider staying here again on my next trip.
Stayed 6 nights in Dec 2018
Response from The Royal Mandaya Hotel on Jan 26, 2019
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Marivic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from The Royal Mandaya Hotel on Jan 29, 2019
Thank you for staying with us. We appreciate your feedback!

8/10 Good

wxxw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to downtown
Stayed 2 nights in Jan 2019
Response from The Royal Mandaya Hotel on Jan 29, 2019
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness . Easy access to places where I want to be.
Stayed 5 nights in Dec 2018
Response from The Royal Mandaya Hotel on Jan 26, 2019
Thank you for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old, dirty, and crazy loud hotel
Never again. No way this hotel is 4 stars, more like 2 stars. First the location of this hotel is sketchy. The photos online seems like they are from when the hotel was first built and not actually what the rooms looks like. I would say they are probably 15 years old. Could not really walk around the neighborhood at night. The lobby has been updated, but none of the rooms have. Stayed on the 8th floor where for 2 of 3 nights there was a party going on above my ceiling until midnight. The music was so loud our room was shaking and we could make out ever word coming out of the DJ’s mouth. Then once the party was done, the hotel staff was cleaning up after the party so they were still a bunch of noise. When we went downstairs to ask what was going on they lied to our face that the music was stopping at 10, but it was already 10:30 when we asked. Also, tried to have dinner by the pool, but they only turned down the rave music after we had to request it, but it would eventually be turned back up. The pool towels look like they are 15 years old. I was afraid to walk around without shoes on in the room. Would never suggest this hotel to anyone.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from The Royal Mandaya Hotel on Dec 12, 2018
Thank you for staying with us. Hope to see you soon.

6/10 Okay

Willie

Good
Stayed 1 night in Nov 2018
Response from The Royal Mandaya Hotel on Dec 8, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

mohamed, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly flexible I treated like a king
Stayed 3 nights in Nov 2018
Response from The Royal Mandaya Hotel on Nov 21, 2018
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is close to amenities. Hotel staff are polite and courteous .
Stayed 1 night in Oct 2018
Response from The Royal Mandaya Hotel on Nov 7, 2018
Thank you for staying with us. Hope to see you again.

8/10 Good

paul, manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from The Royal Mandaya Hotel on Dec 8, 2018
Thanks for staying with us. We appreciate your feedback!