Ratings based on 682 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia-Verified Reviews
4 out of 5
by A verified traveller

Posted Nov. 2, 2019
We didn't stay long enough to check it out that well
Comment from Hotel Management
Nov. 4, 2019 by Hearthstone Inn, Hotel Management
Thank you for your review. We hope you will stay with us again soon so you get the entire experience. Regards, Hearthstone Inn
4 out of 5
by A verified traveller from London On

Posted Oct. 30, 2019
This hotel is located near Lake Bannok and the area is beautiful and very conducive to walks. It is also was very handy to grocery stores, the highway , 15 minutes from the airport and handy to the people mover/ferry from Dartmouth to Halifax Harbour. Our room was like any hotel room. The rest of the hotel is very cute with lovely decorating touches and little sitting rooms if you want a little space away from your room. The complimentary breakfast was probably the best I have ever experienced with lots of variety and homemade touches. Our room needed a few mixups so I assume it was one of the ones awaiting upgrading. The price was very reasonable.
Comment from Hotel Management
Nov. 1, 2019 by Hearthstone Inn Boutique, Hotel Management
Thank you for taking the time to complete a review. We are overjoyed that you had a wonderful stay. As a team, we thrive to meet all of our guest expectations!
4 out of 5
by A verified traveller

Posted Oct. 22, 2019
I like that there was a bar . Rooms where clean but one day I found one of the two towels I had was not too clean. And the flowers souls have been swept. This was all the first day but after that it was clean towels, clean everything. Food was good but would of like to see some local dishes on the menu such as, maybe a nice house clam chowder.
Comment from Hotel Management
Oct. 22, 2019 by Hearthstone Inn, Hotel Management
Thank you for your review. We sincerely appreciate your kind words and suggestions. We hope to see you again soon! -Regards
5 out of 5
by A verified traveller from Calgary, Alberta

Posted Oct. 14, 2019
Lovely antique theme. Nice rooms,. Comfortable bed. Good complimentary breakfast. Friendly and helpful staff.
Comment from Hotel Management
Oct. 14, 2019 by Hearthstone Inn, Hotel Management
Thank you for your response Libby, We appreciate your feedback and will be sure to share it with the rest of our team! Regards,
5 out of 5
by A verified traveller

Posted Oct. 7, 2019
Beautiful high class hotel! We felt like royalty living in a castle. Paid an average price for an outstanding luxury hotel.
Comment from Hotel Management
Oct. 7, 2019 by Hearthstone, Hotel Management
Thank you for such kind, caring words! As a team we work hard to go above and beyond for our guests, and we are overjoyed to have exceeded your expectations. We hope you will stay with us again soon. Warmest Regards, Hearthstone Inn Boutique
2 out of 5
by A verified traveller from Toronto, ON

Posted Oct. 2, 2019
There was something itchy in the bed. the elevator is under construction and seemed unsafe. property is really old and dark. its very far from the town actually. a good restaurant is about 2-3 km from the hotel.
Comment from Hotel Management
Oct. 2, 2019 by Hearthstone Inn-A Boutique Hotel, Hotel Management
Thank you for your response Don, We will be sure to pass along your words. Regards,
5 out of 5
by A verified traveller

Posted Sep. 26, 2019
Comment from Hotel Management
Sep. 30, 2019 by Hearthstone Inn, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon! Regards,
3 out of 5
by A verified traveller

Posted Sep. 26, 2019
He lobby smelled of old frying oil, bathroom fan sounded like a jet engine and the walls needed a fresh coat of paint in the room.
Comment from Hotel Management
Sep. 30, 2019 by Hearthstone Inn, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
3 out of 5
by A verified traveller from srq

Posted Sep. 26, 2019
next to a high rise building construction site...they are on the basement level so hammering starts at 7 a.m. and trucks back up with back up sirens... no sleep after that.. OK if you are going to work...the shower does not drain well so ankle deep...the room itself is old but large and there is a small kitchenette area with microwave and sink..if not for the construction it would be a reasonable place to stay
Comment from Hotel Management
Sep. 30, 2019 by Hearthstone Inn, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We sincerely apologize for failing to meet your expectations. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
5 out of 5
by A verified traveller

Posted Sep. 19, 2019
Reception and staff were very friendly and accommodating. There has clearly been a lot of attention paid to fixing up the building and decoration and the renovations of the bathroom. The TV was excellent, and the bed quite comfortable. The breakfast was excellent. There is still a bit of a smoky odour despite the rooms being non smoking.
Comment from Hotel Management
Sep. 20, 2019 by Thierry, Hotel Management
Thank you for sharing.