Ratings based on 469 Verified Reviews

3.8 out of 5
66% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Posted 8-Dec-2017
Not quite rude at check-in but not friendly. Service in lounge/restaurant slow and not especially friendly
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice, clean hotel

Posted 24-Nov-2017
We stayed here as it was close to family we were spending Thanksgiving with. Very nice, clean hotel. The staff was very pleasant. I would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Nov-2017
dog friendly. great cookies, family atmosphere, convenient
4 out of 5
Recommended
for Everyone
by A verified traveller from Boston

Weekend Stay

Posted 15-Nov-2017
We were at hotel for a fitness conference. We have stayed at this location on a yearly basis from attending an annual church conference. We always enjoy our stay as it meets all of our needs of comfort and convenience.
3 out of 5
by A verified traveller

Guest rooms near ballroom = bad experience

Posted 24-Oct-2017
We were next to the ballroom. Sleep wasn’t an option due to the noise. Toilet had mold around the rim. Very disappointing.
2 out of 5
by A verified traveller

Nice hotel, too much going on.

Posted 17-Oct-2017
The staff was less than helpful with even a simple task of providing a phone number for ordering food. They changed my room without even asking me and did not compensate me in any way. They had too many weddings going on so the lounge was over crowded. There were people arguing outside of our window in the front of the building late at night.
2 out of 5
by A verified traveller from Texas

Not so nice

Posted 5-Oct-2017
Room was not what I booked. I booked King, received double and they blamed Expedia even though I showed email confirmation. The room was not properly cleaned daily. The hallways smelled like wet carpet. Will not be staying at this place ever again
4 out of 5
Recommended
for Everyone
by A verified traveller from Waldwick, NJ

Huge Hotel

Posted 17-Sep-2017
This hotel is huge and very easy to get turned around in and lost.
4 out of 5
Recommended
for Everyone
by A verified traveller from New York, New York

Needed a place to spend the night.

Posted 11-Sep-2017
Pros: When the space in all of the nearby hotels was "sold out" there was space available here. Otherwise - read the above.
Cons: Stop the practice of charging for unspecified, assumed future purchases.
Location: Visited relatives in Newburyport, Mass.
Arrived. Welcomed cordially. Went to bed. Slept. Woke up. Departed. i was surprised that $ 50.00 had to be charged to my credit card (to be refunded at an unspecified future time) in case I incurred any additional expenses at the hotel.
5 out of 5
by Mohamed

This traveller left a rating score only Posted 9-Sep-2017 on Hotels