Ratings based on 511 Verified Reviews

3.8 out of 5
66% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Great place to stay!

Posted 20-May-2018
Great place to stay just outside of Boston! Convenient to downtown Boston!
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 17-May-2018
4 out of 5
by A verified traveller from New Hampshire

Posted 7-May-2018
Hotel was nice - Happy that it was pet friendly which made it much easier for us to stay. Staff was pleasant - they allowed our group of 8 kids to eat dinner in the lobby. The desk honored a price listed on Expedia that should have been changed for the pet fee. Would definitely go back again.
3 out of 5
by A verified traveller from Worcester Ma

Posted 7-May-2018
Cocoa beach waterpark was closed, it closes twice a year for maintenance. That was the purpose of going there. There’s no microwave or Fridge in the room, or access to one. Breakfast is $16. The pool area was extremely hot in the pool was over chlorinated. Fridge in the room, or access to one. Breakfast $16. The pool area was extremely hot in the pool was over chlorinated. For the price It’s not worth the price
Comment from Hotel Management
10-May-2018 by Brian J, managing director, Hotel Management
Hi Christi, Sorry for the disappointment. Yes, CoCo Key Water Park closes twice per year (May & Sept) for maintenance. This is always posted on the water park's website, and water park packages are not available for purchase that week. I hope you can join us again another time. Thank you!
4 out of 5
Recommended
for Families
by A verified traveller

Enjoyed the stay.. for kids was great too!

Posted 13-Mar-2018
Enjoyed the stay.. for kids was great too! Loved the water park!
Comment from Hotel Management
29-Mar-2018 by Brian J. managing director, Hotel Management
Happy to hear you enjoyed our hotel and water park. Come again!
5 out of 5
by A verified traveller

Great stay!

Posted 16-Feb-2018 on Hotels
This hotel is great, clean, quiet, comfortable bed, very nice rooms and accommodations.
Comment from Hotel Management
26-Feb-2018 by Brian J. managing director, Hotel Management
Thank you for your wonderful feedback!
2 out of 5
by A verified traveller

Posted 16-Feb-2018 on Hotels
Comment from Hotel Management
11-Apr-2018 by Brian J. managing director, Hotel Management
Hi John, Thank you for taking the time to rate our property. If you would like to share more details, please reach out directly. Thank you!
4 out of 5
Recommended
for Personal Event
by A verified traveller

Captains seminar

Posted 22-Jan-2018 on Hotels
Good hotel good food friendly people
Comment from Hotel Management
23-Jan-2018 by Brian J. managing director, Hotel Management
Thank you, Alberto, for the kind words. I hope you'll stay with us again soon.
5 out of 5
by A verified traveller

Great stay!

Posted 21-Jan-2018 on Hotels
Super easy, comfortable, clean, and affordable. Staff was great and delicious breakfast buffet
Comment from Hotel Management
23-Jan-2018 by Brian J. managing director, Hotel Management
Thank you for taking the time to review your stay. I'm happy to hear you enjoyed our delicious breakfast buffet!
3 out of 5
by A verified traveller

no room service

Posted 17-Jan-2018
Pros: clean great bar
Cons: room service
called room service no answer call help desk they transfer me ,, still no answer
Comment from Hotel Management
23-Jan-2018 by Brian J. managing director, Hotel Management
Thank you for your feedback. I apologize for the mishap with room service. Please know this is not our standard.