Lobby

Reviews of Ayres Hotel Costa Mesa/Newport Beach

4 out of 5
Ayres Hotel Costa Mesa/Newport Beach
325 Bristol Street, Costa Mesa, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1390 out of 2105 reviews" "
Rating 8 - Good. 422 out of 2105 reviews" "
Rating 6 - Okay. 134 out of 2105 reviews" "
Rating 4 - Poor. 97 out of 2105 reviews" "
Rating 2 - Terrible. 62 out of 2105 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

fred, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Bridgette

Travelled with family
Liked: Staff & service, property conditions & facilities
Everything was wonderful.
Stayed 1 night in Apr 2024

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Francis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Would like to return.
Stayed 1 night in Apr 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property close to airport. Unfortunately my room was near the carwash next door so it was annoying to hear the automated voice in the carwash complex. Also, know this property has microwaves only in suite room, not standard.
Stayed 6 nights in Apr 2024

8/10 Good

Angelica

Liked: Staff & service
Stayed 1 night in Apr 2024

4/10 Poor

David

Travelled with family
Liked: Staff & service
I was surprised by a daily parking fee of $25 and charging fees of $.41/kwh
Stayed 3 nights in Apr 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service
Staff was ver nice
Stayed 2 nights in Apr 2024

8/10 Good

Dana

Travelled with family
Liked: Staff & service, amenities
Stay was good. Thank you.
Stayed 2 nights in Apr 2024

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
The bed was comfy
Stayed 2 nights in Apr 2024

10/10 Excellent

Manuel M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Serena

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous ambiance, lovely service
Stayed 2 nights in Apr 2024

8/10 Good

Lorraine T., Venice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the suite and lobby. The restaurant is very good. We were upset with the new parking fee. One of the reasons we only stay at the Ayres is the free parking. $25 a night is a high price to pay. It was very inconvenient to scan and go online when we parked on certain days on the property. I would prefer you building in an extra $10 a night for the room fee and include parking . This was the biggest disappointment.
Stayed 7 nights in Apr 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed hotel with a reasonably priced restaurant - easy access to SNA.
Stayed 1 night in Apr 2024

8/10 Good

Brittany

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ralph Lopez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place just airport noise and no continental breakfast. Would stay there again
Stayed 1 night in Apr 2024

8/10 Good

Lanesha

Liked: Cleanliness, amenities, property conditions & facilities
Staying in the King suite..love the room decor with fire place..my room is also close to the restaurant. Friendly staff and great amenities
Stayed 1 night in Apr 2024

10/10 Excellent

Wade

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Mercedeh

Liked: Cleanliness, staff & service, property conditions & facilities
Super cute hotel and room service was amazing
Stayed 3 nights in Feb 2024

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Airport,Restaurant was very good. staff friendly. Patio area was nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Vickie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You just can't go wrong with the Ayers Hotel group. Top notch at an affordable price. Very convenient to UCI.
Stayed 1 night in Mar 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great value. The room was amazing - clean, roomy with great space for work.
Stayed 3 nights in Mar 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the restaurant option on the property. The room i was in was big, clean and spacious:)
Stayed 2 nights in Mar 2024

8/10 Good

allen

Stayed 1 night in Mar 2024

4/10 Poor

James

Stayed 4 nights in Mar 2024
Response from General Manager on Apr 8, 2024
Dear James, Thank you for rating your recent stay with us! Although we wish you had a 5-star experience, we appreciate your feedback and hope to have the opportunity to welcome you back for an improved visit the next time you're in town.Sincerely, Susan O'Brien MooreGeneral Manager

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Joseph

Stayed 4 nights in Mar 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice place with helpful courteous staff
Stayed 7 nights in Mar 2024

10/10 Excellent

Chuck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Ayres
Stayed 1 night in Mar 2024

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good food, clean comfortable room.
Stayed 1 night in Mar 2024

8/10 Good

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It is a nice and clean hotel, but the restaurant food is horrible. It tastes worse than hospital food, I don't think they season anything with salt. Also, when I tried to shower at 9am, the water was turning from cold to luke warm every couple of minutes, it was a very uncomfortable shower.
Stayed 2 nights in Mar 2024

4/10 Poor

Emily

Travelled with family
Liked: Staff & service
Disliked: Amenities
Our bathroom walls had long black hairs on them. The shower was dirty and the rooms smelled like gas station air freshener. Will not stay here again.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 8, 2024
Dear Emily, Thank you for staying with us and sharing your feedback. I sincerely apologize for any inconvenience you may have encountered regarding the cleanliness of the bathroom and the surrounding smell. Our goal is to provide exceptional accommodations and we are disappointed that we did not successfully do that for you this time. If you are ever in the area again, we would love to have the opportunity to welcome you back for an improved visit. Sincerely, Susan O'Brien Moore General Manager

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. My only complaint was that we had to pay for parking (not included in your booking fee); but I suppose that is common in the area now.
Stayed 1 night in Jan 2024

10/10 Excellent

MANUEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Mar 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the outdoor facilities but I felt like the rooms could be updated.
Stayed 2 nights in Mar 2024

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay overall.
Stayed 1 night in Mar 2024

10/10 Excellent

Alissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2024

10/10 Excellent

america

N/A
Stayed 1 night in Jan 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Felt like home.
Stayed 2 nights in Mar 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Travis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place every time I go. Can't beat the staff, the cost and the food. The airplanes can be annoying but only in the day. Highly recommended.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to airport, noisy
Stayed 2 nights in Mar 2024

2/10 Terrible

Itzia

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from General Manager on Apr 8, 2024
Dear Itzia, Thank you for rating your recent stay! Although we wish you had a 5-star experience, we appreciate your feedback and hope to have the chance to welcome you back for an improved visit the next time you're in the area. Sincerely, Susan O'Brien Moore General Manager

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024