171 H. Mullins Court, Highway 515 and Philadelphia Rd, Jasper, GA
Reviews
8.0
Very good
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This hotel was not very clean or well kept up. We did not stay the night here and stayed elsewhere. The bed in our original room had hair and what seemed like crumbs on the bed. We understand these things happen so we went down and the staff did upgrade us to a suite no extra charge which was very kind. Once we walked into the second room we quickly realized this too wasn’t clean. Marks and stains all over the bed and sheets, crumbs on the table/island area, a residue around the sink. It just wasn’t worth staying the night and after the second room we weren’t willing to try a third.
Room nested with ants. Shower leaked all over floor drain not workin creating fall risk.
Non service pets all over motel that advertises no pets. People smoking in non smoking rooms smelling up hallway.
I say the staff were very nice and cordial.
Needs to be cleaned daily. Check in area, rooms, hallways, staircases
Pam
Stayed 4 nights in Mar 2024
4/10 Poor
Diana
Travelled with partner
Mar 17, 2024
Customer service was great. Room was clean. We booked this property trying to be economical but did not appreciate someone knocking on our door after 11pm and alarm clock from next room waking us up at 5:15am - and going off and on for over an hour. Walls were very thin, not soundproof. Next time we will pay the higher rate to hopefully have more considerate neighbors. For others looking to book this hotel we hope you have a better experience. That was a first for us, and acknowledge next time may be much better.
Problems with toilet not working. After 2 failed attempts to fix, we were finally moved to a different room. This room was right outside laundry and ice machine which was noisy. Continental breakfast was horrible. Juice machine out of order. No fresh fruit. Very limited selection. Comfortable bed.
I think this is about as good as it gets in Jasper. It was good for the price. Seemed like there are some things that need to be updated. It was pretty humid in the room even with the air on. But the staff is what really made the visit. They’re all very welcoming.
Room was stuffy and stunk. Smelled musty, kinda like the filter in the AC unit was 20 years old.
Bathroom floor was dirty. Looked like it was swept with a broom but the pile of dirt and hair was left.
Hairs found in a towel and in the bed sheets.
I will not stay here again.
Seth
Stayed 1 night in Dec 2023
Response from h on Jan 17, 2024
Dear SethOur apologies, Did you ask the GM to resolve prior to you departure?
The property is tired feeling. Our room did not include a frig and microwave. The chair in the room had nails sticking out of the feet tearing up the worn carpet. We stayed here approximately 2 years ago and the place seems to have not had any improvements since. There was not a warm breakfast, coffee was not good, juice machine and toaster did not work correctly.
Michael
Stayed 5 nights in Nov 2023
Response from hp on Jan 17, 2024
We are renovating in 2024 to address these issues. we offer a continental breakfast with our competitively priced room rates
The Hotel is in a great area, there are also local stores near.
Inside of the lobby was well kept. Staff was nice.
The room I stayed in needed some touchups to be in better shape. Carpet had some stains.
The bed was comfortable.
Over all Location & building was nice and good area.
Surly check in staff.
Thin walls so you can hear the folks next door and above.
Breakfast inadequate - consists of a bagel but there’s no toaster to toast it in.
Bathroom had holes in the walls where old fixtures had been removed. Generally grimey.
Wonderful stay
Fast easy check in
Free Breakfast
Clean quiet room
Tonya
Stayed 1 night in Oct 2023
2/10 Terrible
Jeffrey
Oct 26, 2023
If you can not say something nice don’t say anything at all. This hotel needs to be remodeled.
Jeffrey
Stayed 1 night in Oct 2023
6/10 Okay
Mary kathryn
Travelled with group
Oct 24, 2023
Liked: Staff & service, amenities
Disliked: Cleanliness
Lobby welcoming
Breakfast was adequate
Bathroom not clean
Tub slick( I fell in it)
Hot water in shower changes temp and get suddenly very hot!( that’s why I fell trying to turn around T
I moderate the water temperature ( make it cooler)
Exhaust fan didn’t work
Sink drain broken
Sink cracked
Floor was sticky
Mary kathryn
Stayed 1 night in Oct 2023
6/10 Okay
Juan Ruben
Oct 23, 2023
Juan Ruben
Stayed 1 night in Oct 2023
6/10 Okay
Eileen
Oct 17, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
The front desk staff was great. The hotel itself not so much.
location is good, Staff was friendly, but the place was old, you may see a spider or a small roach in the bathroom, our room was tiny, no fridge, and the breakfast did not have many variables, won't stay there again.
Not very clean. Staff is friendly, but unfortunately seemed very understaffed so it is probably tough to keep up with all the work. Breakfast was disappointing and some was expired. Carpets dirty, comforter stained, and bathroom dirty. Again, staff definitely did as much as they can and are very nice.
Verified traveller
Stayed 3 nights in Oct 2023
2/10 Terrible
Shawn
Oct 9, 2023
Shawn
Stayed 1 night in Oct 2023
6/10 Okay
Verified traveller
Business traveller
Oct 6, 2023
Liked: Cleanliness, staff & service, room comfort
Needs a makeover, but a decent stay.
The hotel is a bit out of date. The room was clean and fairly comfortable. A few minor annoyances like the bathroom sink drain not closing, and no outlets near the bed for device charging.
Breakfast was not really worth attending. At least the coffee was good.
Service was excellent and staff was super friendly. If management would tweak a few things, this could be a really fabulous little place.
I was in Jasper for a wedding. I wanted to stay close to the venue. Microtel was close & within my budget. It was clean & the room was comfortable. If I'm ever in this area again, I would definitely stay here.