In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews of Hampton Inn Ringgold-Ft. Oglethorpe

2.5 out of 5
Hampton Inn Ringgold-Ft. Oglethorpe
6875 Battlefield Pkwy, Ringgold, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 345 out of 654 reviews" "
Rating 8 - Good. 183 out of 654 reviews" "
Rating 6 - Okay. 71 out of 654 reviews" "
Rating 4 - Poor. 33 out of 654 reviews" "
Rating 2 - Terrible. 22 out of 654 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to inter-state which made it very easy to get to airport.
Stayed 3 nights in Mar 2024

6/10 Okay

Teri

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room was pretty dirty. Bathroom didn’t look clean at all.
Stayed 1 night in Mar 2024

8/10 Good

Mary

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great, quick, and easy service!
Stayed 1 night in Feb 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad there was an indoor pool and hot tub. Hard to find those in the South.
Stayed 1 night in Feb 2024

10/10 Excellent

Carla

Stayed 2 nights in Feb 2024

10/10 Excellent

Kari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Stephanie

Stayed 5 nights in Dec 2023

8/10 Good

Paula

Stayed 1 night in Dec 2023

10/10 Excellent

Jacqueline

Stayed 1 night in Nov 2023

4/10 Poor

Terry

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dirty! Bathroom had tooth paste or something like it on the vanity. Bathroom door stuck and could hardly open. Nightshift personnel acted like it was an inconvenience, dayshift person was very helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

Robert, La Crosse

Stayed 1 night in Oct 2023

2/10 Terrible

Misty

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Run!!
Our room was disgusting! Everything was dirty broken and the cabinet holds the refrigerator was moldy and water damaged. Floors were sticky. I do not recommend this hotel to anyone!
Stayed 2 nights in Nov 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was decent. hot tub was working! no complaints here!
Stayed 1 night in Nov 2023

10/10 Excellent

Kurt, EAGLE RIVER

Stayed 1 night in Nov 2023

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed
Upon checking in we noticed that the light and exhaust fan toggle switches in our bathroom we broken also noticed that the chair in the room had two broken seat cushion springs that were hanging below the seat. Uncomfortable to sit in because the support for the seat ran down the middle of the seat front to back. Requested the light fixtures repaired or replaced and a replacement chair. Switches and chair were replaced upon a second request the next day. The replacement chair had two torn places in the seat back ( see picture). Of the 5 nights we stay at this hotel our room was serviced completely only once. We assumed that the room would be serviced daily. We went to the front desk to pick-up new towels and they indicated they had no idea why our room was not cleaned. On the last day, housekeeping was on our floor at 5:30pm but again by passed our room. There was also torn wall paper at the back of the toilet (see picture below). I assume a picture was there at one time and never replaced. We have stayed in many Hilton Hotels worldwide and member of their Hilton Honors program and this hotel was in very poor condition.
Replacement chair
Stayed 4 nights in Nov 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No suprises. Got what I expected.
Stayed 1 night in Nov 2023

10/10 Excellent

Judy

Stayed 1 night in Nov 2023

8/10 Good

Nancy

Liked: Amenities
This Hampton Inn has not upgraded their furnishings in years. Although the rooms were clean there were small things that needed attention. The room door was open when I arrived. It was difficult to close. I could see the springs hanging from under the chair. Most troubling were the non-functioning electrical outlets on the light by the bed. I use a CPAP and had to use an extension cord to plug in.
Stayed 1 night in Oct 2023

6/10 Okay

Bobby

Stayed 1 night in Oct 2023

10/10 Excellent

patricia

Liked: Amenities, property conditions & facilities
I enjoyed the property very much. The accessibility was great for me. They gave me a room that fit my needs beside of the elevator since I have COPD which I requested. Breakfast was great and everyone was friendly that worked there
Stayed 2 nights in Oct 2023

2/10 Terrible

PATRICIA

Stayed 1 night in Oct 2023

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I like the fact that I can walk to a decent restaurant
Stayed 2 nights in Oct 2023

8/10 Good

dennis

Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel stay was a good one. The room was clean, check-in was quick, and the breakfast was very good.
Stayed 1 night in Oct 2023

10/10 Excellent

mandee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was awesome! This was our second stay, and we will come again.
Stayed 1 night in Sep 2023

6/10 Okay

Gloria

Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is great
Stayed 1 night in Sep 2023

6/10 Okay

Paul

Disliked: Property conditions & facilities
Not up to Hampton inn standards
Had to change rooms carpet was wet. Found large bug on new room. Colors very outdated. Chairs in dinning area ripped Not up to Hampton inn standards The gal at the front desk was.wonderful! The help eD the best part of the stay Bedding was very 👍
Stayed 1 night in Sep 2023

6/10 Okay

Jeannie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The bed comforter under the coverlet was dirty. Several areas that appeared fresh. We had trouble trying to get the room temperature to be comfortable. The shear curtains we absolutely filthy and full of holes. Smelled as if may have been a smoking room at one time. Otherwise the staff was nice, but they need to be more aware when mopping the floors in front of and inside the elevator. They felt as if they were not rinsed and made them slippery & slimy each time of the day and night we entered and left.
Stayed 1 night in Aug 2023
Response from Mike Ward GM on Aug 15, 2023
Thank you for your feedback. Keeping a hotel clean is a full time job, and it helps to have extra eyes like yours on the job. I'll share your feedback with our staff.

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk service and clean!!
Front desk service was awesome. Andreen, the evening clerk who we dealt with the most, was exceptional!! The only issue were the outlets in the bathroom. The GFI outlet worked as it should but the outlet on the right of the sink would not work at all. It was also loose. For us, that wasn't a huge deal bc it was just 2 of us.
Stayed 3 nights in Aug 2023
Response from Mike Ward GM on Aug 15, 2023
Thank you!

6/10 Okay

Chris

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from Mike Ward GM on Aug 15, 2023
Thank you!

8/10 Good

Agatha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Mike Ward GM on Aug 15, 2023
Thank you.

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
July 23 Stay
After I received my room key, me and my family went up to the floor of the room. I entered the key in the door, opened the door and there was a man already occupied in the room. I was shocked and embarrassed. The man was upset and mad at me. I was furious that the staff did not have this room marked as occupied. This is unacceptable!
Stayed 1 night in Jul 2023
Response from Mike Ward GM on Aug 15, 2023
No excuses, but sometimes customers stay an extra night without letting the front desk know.Deepest apologies.

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Mike Ward GM on Aug 15, 2023
It appears that we felt short of your expectations, but as I have nothing more to go on than a low score, I can only apologize. But if you thought a 1 was a good score? In that case thank you.

6/10 Okay

Pamela, Fayetteville

Travelled with family
Disliked: Property conditions & facilities
elevator was broke down and our room was on the 4th floor
Stayed 1 night in Jul 2023
Response from Mike Ward GM on Aug 15, 2023
The elevator was eventually repaired. We use an outside company, Thyssenkrupp, and sometimes it takes them a bit to show up. We can't just tell a maintenance man to fix the elevator. Sorry for your inconvenience.

4/10 Poor

meghan

Stayed 1 night in Jul 2023
Response from Mike Ward GM on Aug 15, 2023
Thank you!

10/10 Excellent

Jason

Stayed 1 night in Jul 2023
Response from Mike Ward GM on Aug 15, 2023
Thank you!

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jun 2023
Response from Sherry Cuzzort, AGM on Jul 16, 2023
Thank you for sharing your experience at the Hampton Inn by Hilton in Ringgold, GA, through the Guest Satisfaction Survey.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Hampton Inn by Hilton and we hope you choose to stay with us again whenever your travel needs bring you back to Ringgold, GA.

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Sherry Cuzzort, AGM on Jul 16, 2023
Thank you for sharing your experience at the Hampton Inn by Hilton in Ringgold, GA, through the Guest Satisfaction Survey.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Hampton Inn by Hilton and we hope you choose to stay with us again whenever your travel needs bring you back to Ringgold, GA.

10/10 Excellent

Terry

Stayed 1 night in Jun 2023
Response from Mike Ward GM on Aug 15, 2023
Thank you!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Sincerely, Sherry Cuzzort, Asst General Manager on Jul 16, 2023
Thank you for sharing your experience at the Hampton Inn by Hilton in Ringgold, GA, through the Guest Satisfaction Survey.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Hampton Inn by Hilton and we hope you choose to stay with us again whenever your travel needs bring you back to Ringgold, GA.

8/10 Good

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Sincerely, Sherry Cuzzort, Asst General Manager on Jul 16, 2023
Thank you for sharing your experience at the Hampton Inn by Hilton in Ringgold, GA, through the Guest Satisfaction Survey.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Hampton Inn by Hilton and we hope you choose to stay with us again whenever your travel needs bring you back to Ringgold, GA.

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds wete awfully hard. So uncomfortable
Stayed 2 nights in Jun 2023

8/10 Good

Jake

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We reserved adjoining rooms and had a confirmation for them but upon arrival, we did not have one of them. It was inconvenient but we worked around it.
Stayed 1 night in May 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to 75. People always helpful and friendly… including other guests
Stayed 1 night in May 2023
Response from Sherry Cuzzort, Assistant General Manager on May 24, 2023
Thank you for sharing your experience at the Hampton Inn by Hilton in Ringgold, GA, through the Guest Satisfaction Survey.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Hampton Inn by Hilton and we hope you choose to stay with us again whenever your travel needs bring you back to Ringgold, GA.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Sherry Cuzzort, Assistant General Manager on May 24, 2023
Thank you for sharing your experience at the Hampton Inn by Hilton in Ringgold, GA, through the Guest Satisfaction Survey.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Hampton Inn by Hilton and we hope you choose to stay with us again whenever your travel needs bring you back to Ringgold, GA.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Sherry Cuzzort, Assistant General Manager on May 24, 2023
Thank you for sharing your experience at the Hampton Inn by Hilton in Ringgold, GA, through the Guest Satisfaction Survey.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Hampton Inn by Hilton and we hope you choose to stay with us again whenever your travel needs bring you back to Ringgold, GA.

2/10 Terrible

Srikant

Stayed 1 night in May 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Sherry Cuzzort, Assistant General Manager on May 24, 2023
Thank you for sharing your experience at the Hampton Inn by Hilton in Ringgold, GA, through the Guest Satisfaction Survey.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Hampton Inn by Hilton and we hope you choose to stay with us again whenever your travel needs bring you back to Ringgold, GA.