Outdoor pool

Reviews of NYLO Las Colinas Hotel, Tapestry Collection by Hilton

3.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 600 out of 1001 reviews" "
Rating 8 - Good. 210 out of 1001 reviews" "
Rating 6 - Okay. 100 out of 1001 reviews" "
Rating 4 - Poor. 52 out of 1001 reviews" "
Rating 2 - Terrible. 39 out of 1001 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Kassie

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Staff was rude, front desk a restaurant, paddle of water in the room
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 22, 2024
Kassie, we regret to hear about your less than satisfactory experience during your stay. It's troubling to learn about your interactions with our team members and the issue with water in your room. We strive to provide exceptional service and appreciate you bringing this to our attention. It's through valuable input like yours that we can identify areas for improvement. We hope to have another opportunity to turn your experience around the next time you're in the area.

10/10 Excellent

Vanessa

Liked: Amenities
Love this property. Staff is so kind.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 22, 2024
Vanessa, it's wonderful to hear how much you enjoyed your stay at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We're thrilled that our dedicated team members made a positive impact on your experience. Thank you for sharing your review, we look forward to welcoming you back soon.

10/10 Excellent

Cristian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 17, 2024
Cristian, thank you for sharing your experience at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We're thrilled you had a positive stay. We look forward to seeing you again soon.

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 18, 2024
Daisy, thank you for choosing to stay at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We're thrilled that your experience was a positive one and we look forward to serving your lodging needs in the future.

10/10 Excellent

Elijah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite hotels to stay while visiting dallas only 20 minutes from downtown super convenient and the price is extremely fair for what you get.
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 16, 2024
Elijah, it's delightful to hear that NYLO Las Colinas Hotel, Tapestry Collection by Hilton is one of your favorites! We're thrilled to know that our convenient location and fair pricing have added value to your stay. We eagerly await your return on your next visit to Dallas.

10/10 Excellent

Andrew, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Everything you need and nothing you don't. Great location at an affordable room rate.
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 17, 2024
Andrew, thank you for sharing your experience. We're thrilled to hear you found everything you needed at the NYLO Las Colinas Hotel, Tapestry Collection by Hilton. It gives us immense pleasure to know our strategic location and affordable rates played a significant role in making your stay enjoyable. We look forward to your next visit.

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 17, 2024
We appreciate your lovely rating, Christina!The satisfaction of our guests is important to us so we can't wait to see you back again at NYLO Las Colinas Hotel, Tapestry Collection by Hilton soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

8/10 Good

Tameka L., Fairview

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wait staff at bar was rude
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 11, 2024
Tameka, it's truly regrettable to learn about your unsatisfactory experience at the bar. You deserve nothing but the most courteous interaction from our team members and we apologize if that was not reflected during your visit. Your feedback has been noted and will be helpful for us to ensure improved service in future. We genuinely hope you'll give NYLO Las Colinas Hotel, Tapestry Collection by Hilton another chance to impress you.

8/10 Good

Genevieve, Spokane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sinks were so small, very messy to just wash your face. I love the industrial vibe and the shower wall.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 9, 2024
Genevieve, it warms us to read that you appreciated the industrial style and shower wall at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We regret to hear about the issue you encountered while using the washbasin. We continuously strive to improve our guest experience and will take your feedback into consideration. We hope you enjoyed your stay overall and would love to welcome you back soon.

10/10 Excellent

cuong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Staff was very helpful and property was maintained very well, would love to book again when in Dallas
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 9, 2024
Cuong, it's wonderful to hear you had an enjoyable experience at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We appreciate your kind comments about our helpful team members and well-kept property. We eagerly anticipate your return when you're next in Dallas.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 5, 2024
Lisa, thank you for staying at NYLO Las Colinas Hotel, Tapestry Collection by Hilton and taking the time to rate us. We're glad to see you had a positive experience. Your satisfaction is our top priority and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The NYLO isnt a warm & fuzzy property... basically a cement minimalisim approach. So if you wanna cuddle in, maybe not here. That said it's a great property. Modern, well lit, good bar/restaurant/breakfast on site. Free parking, spacious (and quiet) rooms, nice bedding etc. All of the staff I interacted with were nice & helpful. Zero complaints, and it was perfect for me.... esp as it is within very close proximity to DFW.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 27, 2024
Eric, it's wonderful to hear that you appreciated the contemporary style of the NYLO Las Colinas Hotel, Tapestry Collection by Hilton, and found its amenities, such as our on-site bar and restaurant, to be to your liking. We're pleased our spacious rooms and location worked well for your needs. Hearing how you found our team members to be nice and helpful is especially gratifying. We look forward to welcoming you back next time you travel to the area.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 26, 2024
Wayne, it's fantastic to hear you had such an enjoyable experience at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We appreciate your five-star rating and hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Whitney

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I’m in the area this property is my go to! It’s a gem !!!
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 18, 2024
Whitney, thank you for sharing your wonderful experience at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We're thrilled to hear we're your "go-to" spot when in the area, and are confident that our unique hotel continues to meet your expectations. We appreciate your loyalty, and our team members eagerly await your next visit!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a area with lots of restaurants
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 18, 2024
Jennifer, thank you for your review. We're delighted to know you appreciated the beauty of NYLO Las Colinas Hotel, Tapestry Collection by Hilton, as well as its convenient location amidst numerous eateries. We look forward to welcoming you back for another exceptional stay with us soon.

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was fantastic loved everything about this place. Very modern very different from other hotels I’ve stayed in the past.
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 13, 2024
Cristina, it's wonderful to hear that your experience at NYLO Las Colinas Hotel, Tapestry Collection by Hilton was excellent. We pride ourselves on our unique and contemporary style that sets us apart from other venues. Your appreciation has genuinely delighted our entire team. We look forward to delivering the same delightful experience during your future stays.

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so beautiful .
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 26, 2024
Victoria, it's wonderful to hear you admired the beauty of NYLO Las Colinas Hotel, Tapestry Collection by Hilton. Our team members continuously work at maintaining the aesthetic appeal of our property. We're thrilled it enhanced your overall experience. We hope to see you again soon.

6/10 Okay

Koray

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 22, 2024
Koray, we noticed you rated us with a neutral score and we appreciate the feedback. We encourage you to share any specifics that could enhance your future stays. Our team at NYLO Las Colinas Hotel, Tapestry Collection by Hilton always aims to provide an outstanding guest experience and your feedback helps us in this endeavor.

8/10 Good

Scott

Stayed 2 nights in Feb 2024
Response from Customer Service on Mar 22, 2024
Thank you for the great rating, Scott!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We'd like to share an even better experience with you soon.

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 15, 2024
We appreciate the feedback, Christopher.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 Excellent

Char

Wonderful stay!
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 4, 2024
Char, we're thrilled to hear your stay at the NYLO Las Colinas Hotel, Tapestry Collection by Hilton was delightful. We always aim to deliver exceptional experiences. We eagerly anticipate your next stay with us.

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints.
Stayed 1 night in Jan 2024
Response from Customer Service on Feb 4, 2024
Thanks for the perfect rating, Clarence!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at NYLO Las Colinas Hotel, Tapestry Collection by Hilton.Have a wonderful day!

10/10 Excellent

Norwilyn, Mount Olive

Liked: Cleanliness, staff & service, property conditions & facilities
Love the industrial feel.
Stayed 1 night in Dec 2023
Response from Customer Service on Feb 1, 2024
Norwilyn, it's fantastic to hear that you appreciated the unique aesthetic of NYLO Las Colinas Hotel, Tapestry Collection by Hilton. Your fondness for the unconventional ambiance we have created is greatly valued. We look forward to the opportunity of welcoming you back on your next visit to the area.

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Modern and clean
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 31, 2024
Patricia, your commendations about NYLO Las Colinas Hotel, Tapestry Collection by Hilton's cleanliness and contemporary design absolutely made our day! We're so glad you had a great experience and we look forward to welcoming you back in the future.

4/10 Poor

Eliana De Sa, Houston

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 27, 2024
Eliana, your rating indicates there might have been aspects of your stay that didn't meet your expectations. We value all our guests' feedback and would appreciate the opportunity to hear more about your experience. We hope you consider our hotel again so we may have the chance to provide a more memorable stay.

8/10 Good

Morrisa

Travelled with family and small children
Disliked: Staff & service
The hotel is decent. Some members of the front desk staff could be a little friendlier, definitely no need to have an attitude when you’re working in hospitality/customer service.
Response from Customer Service on Jan 24, 2024
Morrisa, thank you for staying at the NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We appreciate your feedback and would like to assure you service is of utmost importance to us. We're sorry if any interactions with our team members didn't meet your expectations. Your pointers will contribute greatly towards our dedication in improving the guest experience. We hope to have another chance to impress you in the future.

6/10 Okay

Garry

Business traveller
Liked: Property conditions & facilities
Staff at the front desk were good. Not great. But good. They could be more personable in my opinion. Food in the bar was very nice and the staff behind the bar were very good, as was the chef who took the time to come out and ask each table individually how their meal was. Nice touch. The decor inside the hotel is so bizarre. It appears unfinished with bare concrete walls and very little adorning the walls. Even the hotel room had bare concrete walls and flooring. It gave a "cold" feeling. Not sure what *look* the hotel is going for with this but it's like the decorators downed tools before painting and completing the hotel, but the hotel just decided to open anyway despite it being unfinished. 3 stars out of 5.
Stayed 3 nights in Jan 2024
Response from Customer Service on Jan 24, 2024
Garry, it's pleasing to see your positive comments on our bar food and team members at the front desk and behind the bar. We recognize our decor is different and might not be to everyone's taste, intended to evoke a modern, industrial ambiance. Your feedback on the environment feeling 'cold' is noted, as the comfort and satisfaction of our guests are our top priorities. Here at NYLO Las Colinas Hotel, Tapestry Collection by Hilton, we appreciate your candor and hope to have the opportunity to host you again.

10/10 Excellent

Tylar

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 22, 2024
Thank you for taking the time to leave this wonderful rating, Tylar! We hope to see you again soon at NYLO Las Colinas Hotel, Tapestry Collection by Hilton so we can share yet another amazing experience!

6/10 Okay

Nuno

Business traveller
Liked: Cleanliness, staff & service
Excellent staff but the decor is more an aesthetic exercise than something made to make you feel comfortable. It was like living for a while in a luxurious prison cell. On a peak of cold the cement walls and floor drove all warmth away. In the morning, stepping outside the rug surrounding the bed was like stepping on an icy road with bare feet. The saving grace was the hotel staff always trying to do their best and accommodate your slightest needs.
Stayed 4 nights in Jan 2024
Response from Customer Service on Jan 21, 2024
Nuno, we appreciate you taking the time to share your experience with us. Your observations about the aesthetics of our hotel are received with gratitude and we're glad to know that our dedicated team members made a positive impact on your stay. However, we regret to learn that the comfort levels did not meet your expectations. We will certainly incorporate your comments into future considerations for alterations to our design. Thank you for recognizing our team's continuous efforts to ensure guests are well-accommodated. We hope to welcome you back at NYLO Las Colinas Hotel, Tapestry Collection by Hilton, where we aim for an even more satisfying experience.

10/10 Excellent

Salvador

Stayed 3 nights in Jan 2024
Response from Customer Service on Jan 16, 2024
Salvador, it's great to hear that you had a positive experience at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We appreciate your valuable feedback and look forward to welcoming you back on your next visit. Thank you for choosing us!

10/10 Excellent

Lynnlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Response from Customer Service on Jan 14, 2024
Lynnlee, it's wonderful to hear how much you enjoyed your stay at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We aim to create a memorable experience for all our guests and it sounds like we accomplished that with your visit. We look forward to welcoming you back in the future.

8/10 Good

Robert, Bakersfield

Liked: Cleanliness, staff & service
The cost isn’t that bad for what you get. There is a bar after 4 pm that’s good size, average drinks. What’s unfortunate is there is no fridge in the room.
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 13, 2024
Robert, we appreciate you choosing NYLO Las Colinas Hotel, Tapestry Collection by Hilton and sharing your opinion with us. We are glad to know our price point met your expectations and that you enjoyed our bar facility. Taking note of your feedback regarding the lack of a refrigerator, we strive to provide the best services and amenities to optimize guest comfort. We hope for an opportunity to welcome you back in the future.

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place. Great staff.
Stayed 1 night in Dec 2023
Response from Customer Service on Jan 13, 2024
Robert, thank you for sharing your positive experience at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We are elated to hear you enjoyed the unique atmosphere of our hotel and the service provided by our team members. Your satisfaction is our top priority and we hope to welcome you back in the future.

10/10 Excellent

Dennis

Stayed 1 night in Dec 2023
Response from Customer Service on Jan 23, 2024
Dennis, thank you for choosing to stay with us at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We're thrilled you had a terrific experience with us. Your positive rating is much appreciated and we hope to welcome you again on your next trip to the area. Safe travels!

10/10 Excellent

Denisia

Stayed 2 nights in Nov 2023
Response from Customer Service on Jan 13, 2024
Denisia, thanks for leaving a top-notch review for NYLO Las Colinas Hotel, Tapestry Collection by Hilton. It's heartening to see your high rating and we certainly look forward to serving you on your next visit. Safe travels!

10/10 Excellent

Herman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on Jan 4, 2024
Herman, thank you for the perfect rating for NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We are delighted that your stay was an excellent one. We look forward to welcoming you back soon for another wonderful experience!

8/10 Good

Verified traveller

Stayed 1 night in Dec 2023
Response from Customer Service on Jan 4, 2024
Thank you for the lovely rating!It's great your time at NYLO Las Colinas Hotel, Tapestry Collection by Hilton was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

10/10 Excellent

Chelsiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 30, 2023
Chelsiah, NYLO Las Colinas Hotel, Tapestry Collection by Hilton is thrilled that you gave us a top rating. Your score tells us that we made your experience exceptional. We're grateful for guests like you, and look forward to your next stay with us!

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a great time at the hotel and everyone was very helpful!
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 30, 2023
Juan, it's always great to hear when guests like yourself have a memorable experience at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We're delighted that our team members contributed to your enjoyable stay. We eagerly await your next visit!

8/10 Good

Tiffany, Tyler

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
https://youtu.be/ofYwnuj7d2E?si=Sbch3X9zGa2nub_U I always love this hotel for a short stay. One of the front desk ladies were not so pleasant this time but otherwise, it’s always a nice place to drop in for the weekend.
Stayed 1 night in Nov 2023
Response from Customer Service on Dec 28, 2023
Tiffany, your continuous support for NYLO Las Colinas Hotel, Tapestry Collection by Hilton is greatly appreciated. We're pleased to hear you find our venue enjoyable for short stays. We certainly aim to provide a consistent, welcoming experience, and regret to read about your encounter with our front desk team. We will ensure any issues are addressed and improved. We can't wait to have you with us again for another pleasant weekend.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 26, 2023
Victor, thank you for your 5-star rating of NYLO Las Colinas Hotel, Tapestry Collection by Hilton. It gives us great pleasure to know that you enjoyed your stay. We appreciate your choice and look forward to welcoming you back in the future.

10/10 Excellent

LeDarin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 24, 2023
LeDarin, thank you for choosing NYLO Las Colinas Hotel, Tapestry Collection by Hilton and leaving a rating. It's encouraging to see such positive feedback and we hope to welcome you again soon.

10/10 Excellent

Matthew, Saskatoom

Stayed 1 night in Dec 2023
Response from Customer Service on Dec 23, 2023
Matthew, it's great to see you had a positive experience during your stay at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. Our team appreciates your feedback and we look forward to your next visit!

10/10 Excellent

Jakeem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Customer Service on Dec 17, 2023
Jakeem, it's wonderful to hear that your experience at NYLO Las Colinas Hotel, Tapestry Collection by Hilton was up to the mark. We're delighted that your stay with us met your expectations and we look forward to having the pleasure of welcoming you back in the near future. Thank you for your valuable rating!

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 15, 2023
Gilbert, it's great to see that you had an outstanding stay at the NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We genuinely appreciate your positive rating. Our team sincerely hopes that we will have the honor of welcoming you back in the future. Thank you for choosing our hotel.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all nice place
The hotel was nice but the bath was extremely small with very little counter space. Also the rooms were extremely dork with very little light to turn on. The modern concrete look of the room was aesthetically pleasing, but very echoey.
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 12, 2023
Ryan, thank you for sharing your experience at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We're glad to hear you enjoyed the unique aesthetic of our rooms. Your comments about the bathroom size and lighting have also been noted, and will be taken into consideration for future improvements. We are constantly seeking to improve the guest experience and feedback such as yours is invaluable in that process. We hope to host you again in the future.

10/10 Excellent

Elva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING STAY
Amazing state at the NYLO!
Stayed 1 night in Nov 2023
Response from Customer Service on Dec 6, 2023
Elva, your supportive words about your phenomenal stay at NYLO Las Colinas Hotel, Tapestry Collection by Hilton have brightened our day. We strive to provide a remarkable experience for our guests, so knowing we achieved this goal with you is wonderful. We value your feedback and eagerly await your return visit.

4/10 Poor

rama naga

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Customer Service on Dec 5, 2023
Rama, it's unfortunate to hear that your experience did not live up to expectations. If there were specific issues during your stay, we would truly appreciate it if you could share the details. We strive to continually improve and your feedback helps us do that. We hope you give us another opportunity to serve you better in the future.

10/10 Excellent

Trasheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Customer Service on Dec 18, 2023
Thank you for this excellent rating, Trasheena!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at NYLO Las Colinas Hotel, Tapestry Collection by Hilton! We'd love to host you again someday for yet another unforgettable visit.

10/10 Excellent

Holly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms.
Stayed 2 nights in Nov 2023
Response from Customer Service on Nov 29, 2023
Holly, it's wonderful to hear you had a positive experience at NYLO Las Colinas Hotel, Tapestry Collection by Hilton. We're glad to know our team members' friendliness and the cleanliness of our rooms made your stay memorable. Thank you for sharing, and we hope to welcome you back soon.