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Reviews of Hyatt Place Dallas/Arlington

3 out of 5
Hyatt Place Dallas/Arlington
2380 Road To Six Flags E, Arlington, TX

Reviews

8.4

Very good

Rating 10 - Excellent. 563 out of 1003 reviews" "
Rating 8 - Good. 242 out of 1003 reviews" "
Rating 6 - Okay. 78 out of 1003 reviews" "
Rating 4 - Poor. 49 out of 1003 reviews" "
Rating 2 - Terrible. 71 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adam David, Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and thank you for accommodating our reservation after running out of rooms
Stayed 2 nights in Apr 2024

10/10 Excellent

Kayleigh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our stay. Hotel was very clean and the beds were comfortable. The front desk staff was very friendly. Over it was a great stay and would highly recommend it
Stayed 1 night in Mar 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whitney was an excellent host
Stayed 1 night in Apr 2024

10/10 Excellent

Rebekah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The property was clean and the staff were friendly and accommodating.
Stayed 3 nights in Apr 2024

8/10 Good

Keysha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Most of the staff was helpful and friendly. I appreciate Felicia for all of her food recommendations. She was friendly and helped us find nearby restaurants that were good. Kay Kay was also friendly and helpful. The property was clean and the location is near Six flags and the highway. Did not like that the room was small. Especially the bathroom. It was so small it is hard to maneuver around.
Stayed 4 nights in Apr 2024
Response from WB on Apr 9, 2024
Thank you for your feedback, we value your input and hope to see you again.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service
Close by main attractions
Stayed 1 night in Apr 2024
Response from WB on Apr 9, 2024
Thank you for taking the time to give us your feedback. We are very happy that you enjoyed your stay with us. And hope to see you again.

10/10 Excellent

Bernaldo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay staff was amazing with kids and accommodating
Stayed 1 night in Apr 2024
Response from WB on Apr 7, 2024
Thank you for your feedback! We are very happy you and your family enjoyed your stay!

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from WB on Apr 9, 2024
Thank you for taking the time to give us your feedback. We are very happy that you enjoyed your stay with us. And hope to see you again.

10/10 Excellent

Brian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Apr 2024
Response from WB on Apr 6, 2024
Thank you for your feedback, we greatly appreciate it and we hope to see you again!

4/10 Poor

Sarah

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property needs updates. Things were falling a part
Stayed 2 nights in Mar 2024
Response from WB on Apr 6, 2024
Thank you for your feedback. We do apologize you did not have a great stay and hope you will give us another opportunity to serve you.

10/10 Excellent

Corey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super friendly even though we were supporting the opposing team lol. Very clean,quiet,safe and conveniently close to shopping,dining and entertainment. We’ll definitely stay there again.
Stayed 2 nights in Mar 2024
Response from WB on Apr 6, 2024
We appreciate you taking the time to give us your feedback. We are happy you enjoyed your stay and we hope to see you again.

6/10 Okay

Jasmine, Sachse

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location to attractions wss excellent. We waited for the trolly but it never came, and we were able to walk to our destination with no issues. Room was equipped as described. We live locally but got a room so the kids could swim after the theme park, very dissapointed that the pool was closed for repair. Staff was fantastic though.
Stayed 1 night in Mar 2024
Response from WB on Apr 6, 2024
Thank you for giving us your feedback. We do apologize for the inconvenience of the pool and hope you will give us another opportunity to serve you.

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Mar 2024
Response from WB on Apr 6, 2024
We appreciate you taking the time to give us your feedback. We are happy you enjoyed your stay and we hope to see you again.

2/10 Terrible

Stacy

Stayed 1 night in Mar 2024
Response from WB on Apr 6, 2024
Thank you for your feedback. We do apologize you did not have a great stay and hope you will give us another opportunity to serve you.

10/10 Excellent

Micheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 2 rooms and both rooms were spacious and clean. The breakfast had a great variety and was free. The hotel is within walking distance to Six Flags and a restaurant.
Stayed 2 nights in Mar 2024
Response from WB on Mar 21, 2024
We appreciate your feedback and are happy you enjoyed your stay. We hope to see you again!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping was excellent and overall check in was smooth and easy.
Stayed 2 nights in Mar 2024
Response from WB on Mar 21, 2024
We appreciate your feedback and are happy you enjoyed your stay. We hope to see you again!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasant stay here and staff is super friendly and very helpful
Stayed 3 nights in Mar 2024
Response from WB on Mar 21, 2024
We appreciate your feedback and are happy you enjoyed your stay. We hope to see you again!

8/10 Good

Jessica

Stayed 2 nights in Mar 2024
Response from WB on Mar 21, 2024
We appreciate your feedback and hope to see you again!

6/10 Okay

April

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The property is in a good location. We felt safe and easy to get in and out of the area. The staff was nice. The room wasn't very clean. The last guest swim trunks were hanging in the closet, the carpet hadn't been vacuumed very well and the bathroom store was sticky.
Stayed 1 night in Feb 2024
Response from WB on Mar 21, 2024
Thank you for your feedback, we do apologize for the housekeeping issues you experienced and hope you will give us another opportunity to serve you.

2/10 Terrible

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from WB on Mar 4, 2024
Thank you for your feedback, we do apologize you did not enjoy your stay and hope you will give us another opportunity to serve you.

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2024
Response from WB on Mar 4, 2024
We appreciate your feedback and are happy you enjoyed your \stay with us and hope to see you again.

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed all aspects of the stay. Room was fantastic but bed a little stiff. Couch sleeper was a little worn as well but those things happen with enough people using it. Over all we were happy
Stayed 1 night in Mar 2024
Response from WB on Mar 4, 2024
Thank you for your feedback. We are glad you enjoyed your stay with us and hope to see you again!

10/10 Excellent

Quentavious

Liked: Amenities
Will be bac
Stayed 2 nights in Feb 2024
Response from WB on Mar 4, 2024
We appreciate your feedback and are happy you enjoyed your \stay with us and hope to see you again.

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities
Great room layout
Stayed 1 night in Feb 2024
Response from WB on Mar 1, 2024
Thank you for taking the time to give us your feedback. We are happy to hear that you enjoyed your stay with us and hope to see you again.

10/10 Excellent

Hoan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Supper good customer service
Stayed 2 nights in Feb 2024
Response from WB on Mar 1, 2024
Thank you for taking the time to give us your feedback. We are happy to hear that you enjoyed your stay with us and hope to see you again.

4/10 Poor

Samantha

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Many broken items in room fridge didn’t work, shower doors handle was peeling and sharp overall not impressed
Stayed 3 nights in Feb 2024
Response from WB on Feb 26, 2024
Thank you for your feedback, we do apologize for the the issues you experienced and hope you will give us another opportunity to serve you.

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service
The property is 9 miles from DFW and 6 miles from Globe Life Field and AT&T Stadium. You can see Six Flags from the room windows. The hotel was full and one of the two elevators was out of service the entire stay. It resulted in constant waiting by the guests and no apologies or help from the staff. Also, coffee is not available in the lobby and the advertised restaurant was not open. The lobby area around the front desk is their breakfast area. It is not big enough on a busy weekend. The breakfast was good but it was difficult to move around in the small area where the food was located. The lobby and breakfast area need to be remodeled to create a better functioning space.
Stayed 3 nights in Feb 2024
Response from WB on Feb 26, 2024
Thank you for your feedback, we are happy you enjoyed your stay with us and hope to see you again.

10/10 Excellent

Quentavious

Liked: Cleanliness, staff & service, property conditions & facilities
Will be bac
Stayed 1 night in Feb 2024
Response from WB on Feb 19, 2024
Thank you for taking the time to give us your feedback, we are happy you enjoyed your stay with us and look forward to seeing you again.

10/10 Excellent

luiz F

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Feb 2024
Response from Victoria Marquez on Feb 19, 2024
Thank you for your excellent review and we look forward to seeing you again.Sincerely,Victoria MarquezAssistant General Manager

10/10 Excellent

Quentavious

Liked: Cleanliness, staff & service, property conditions & facilities
Will be bac again
Stayed 1 night in Feb 2024
Response from WB on Feb 16, 2024
Thank you for taking the time to give us your feedback! We look forward to seeing you again!

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok, only 1 elevator was working
Stayed 4 nights in Jan 2024
Response from WB on Feb 11, 2024
Thank you for your feedback! We do apologize for the elevator being down as we are actively working to get it repaired. We do hope to see you again!

10/10 Excellent

Frederico

Stayed 1 night in Aug 2023
Response from WB on Mar 21, 2024
We appreciate your feedback and are happy you enjoyed your stay. We hope to see you again!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
My second time staying here. Love it staying here. Amazing staff, great breakfast, comfy beds. Welcome bag with water and treats was a sweet gesture. Thank you and looking forward to my next stay.
Stayed 3 nights in Feb 2024
Response from WB on Feb 8, 2024
Thank you for your feedback, we value your input! We are very happy had an excellent experience with us and we look forward to seeing you again!

8/10 Good

Ashli

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from WB on Feb 8, 2024
Thank you for your response, we greatly appreciate your feedback and hope to see you again.

10/10 Excellent

Paqueshia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Nice area.
Stayed 2 nights in Dec 2023
Response from WB on Jan 31, 2024
Thank you for giving us your feedback! We are please you had a great stay and we hope to see you again!

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2024
Response from WB on Mar 21, 2024
We appreciate your feedback and are happy you enjoyed your stay. We hope to see you again!

8/10 Good

Stephen

Stayed 2 nights in Jan 2024
Response from WB on Mar 21, 2024
We appreciate your feedback and are happy you enjoyed your stay. We hope to see you again!

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from WB on Jan 22, 2024
Thank you for the great review! We are very happy you enjoyed your stay with us and look forward to seeing you again

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from WB on Jan 23, 2024
Thank you for your feedback, we value your input! We are happy you enjoyed your stay and hope to see you again!

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Great staff! Clean rooms! Perfect locations! Will be staying here again!
Stayed 2 nights in Jan 2024
Response from WB on Jan 22, 2024
Thank you for the great review! We are very happy you enjoyed your stay with us and look forward to seeing you again

10/10 Excellent

Kari

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from WB on Jan 22, 2024
Thank you for the great review! We are very happy you enjoyed your stay with us and look forward to seeing you again

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from WB on Jan 22, 2024
Thank you for the great review! We are very happy you enjoyed your stay with us and look forward to seeing you again

10/10 Excellent

James

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the night, the heating system is not too good in winter.
Stayed 2 nights in Jan 2024
Response from WB on Jan 22, 2024
Thank you for your feedback we do apologize for the heating issues you experienced and hope you will give us another opportunity.

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to AT&T stadium, but only had 1 working elevator.
Stayed 3 nights in Jan 2024
Response from WB on Jan 22, 2024
Thank you for the great review! We are very happy you enjoyed your stay with us and look forward to seeing you again

10/10 Excellent

Harold

Travelled with family
Liked: Amenities
Very nice stay and convenient to restaurants.
Stayed 5 nights in Jan 2024
Response from WB on Jan 22, 2024
Thank you for the great review! We are very happy you enjoyed your stay with us and look forward to seeing you again

10/10 Excellent

Sondra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Every single employee we encountered was happy, friendly and helpful. The elevators could use some work, but that’s not there fault. The rooms and hotel as a whole was kept clean and felt welcoming. I give them all 5 stars.
Stayed 5 nights in Jan 2024
Response from WB on Jan 22, 2024
Thank you for the great review! We are very happy you enjoyed your stay with us and look forward to seeing you again

2/10 Terrible

Bryce

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gave me incorrect room with no compensation, room was missing light bulbs
Stayed 2 nights in Jan 2024
Response from WB on Jan 22, 2024
Thank you for your feedback, we are sincerely sorry that we did not meet you expectations and hope you will give us another opportunity.

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ti, the gentleman who checked us in was outstanding. After driving for 10 hours we we exhausted and Ti went out of his way to help us. He also provided us with information we requested for our next nights stay at another Hyatt Place. He was also our bartender and took our order for dinner. Man with many hats and he wore them well.
Stayed 1 night in Jan 2024
Response from WB on Jan 22, 2024
Thank you for the great review! We are very happy you enjoyed your stay with us and look forward to seeing you again

10/10 Excellent

Latrisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from WB on Jan 22, 2024
Thank you for the great review! We are very happy you enjoyed your stay with us and look forward to seeing you again