Terrace/patio

Reviews of Hilton Garden Inn Las Colinas

3 out of 5
Hilton Garden Inn Las Colinas
7516 Las Colinas Blvd, Irving, TX

Reviews

8.4

Very good

Rating 10 - Excellent. 472 out of 898 reviews" "
Rating 8 - Good. 264 out of 898 reviews" "
Rating 6 - Okay. 74 out of 898 reviews" "
Rating 4 - Poor. 39 out of 898 reviews" "
Rating 2 - Terrible. 49 out of 898 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a king 2 room and it was excellent size although the shower was small. The only other thing I would recommend is that the hotel use those air treehouse fresheners in the rooms that I see in other hotels that I have stayed in other states. Having a fresh smelling room upon walk in makes the stay so much more comfortable. The pillows are never comfortable in any hotel. Overall, I wes please with the one night stay.
Stayed 1 night in Mar 2024
Response from AA on Mar 26, 2024
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing from front desk to check out was fantastic.
Stayed 2 nights in Mar 2024
Response from AA on Mar 26, 2024
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Good

OBED

Liked: Cleanliness, staff & service, property conditions & facilities
It’s location
Stayed 3 nights in Feb 2024
Response from AA on Mar 20, 2024
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from AA on Mar 1, 2024
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean and quiet
Stayed 1 night in Feb 2024
Response from AA on Feb 27, 2024
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Good

flor, Humble

Nice
Stayed 2 nights in Feb 2024
Response from AA on Feb 27, 2024
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

SONTOS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from AA on Feb 27, 2024
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are going for business it is a nice hotel. Centric, near to offices, restaurants, and even a shopping mall across the street. Amenities and property conditions are very good.
Stayed 2 nights in Feb 2024
Response from AA on Feb 20, 2024
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from AA on Feb 11, 2024
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

4/10 Poor

Ronnetra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff has been very kind. However, our TV does not work in our maintenance man cannot fix it at the time.
Stayed 1 night in Feb 2024
Response from AA on Feb 4, 2024
Thank you for taking the time to share your feedback. I am sorry you did not have a better experience with us. We hope to see you again under better conditions.

6/10 Okay

Susie

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from KLH on Jan 24, 2024
Thank You

10/10 Excellent

Henrietta

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a pleasant stay! Would stay here again.
Stayed 2 nights in Jan 2024
Response from AA on Jan 15, 2024
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Eric

It’s great!
Stayed 1 night in Jan 2024
Response from AA on Jan 12, 2024
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Yue

Response from AA on Feb 11, 2024
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

2/10 Terrible

walid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Worse costumer services
Stayed 1 night in Dec 2023
Response from KLH on Dec 28, 2023
Thank You for your review.

10/10 Excellent

Decarina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from AA on Dec 21, 2023
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Good

Justin

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was in town for a convention, and I will say I was impressed with my room. My issue was that there were things left over from previous guests in my room when I checked in. There was a wet towel in the tub, and small personal things sitting around that were not hard to spot. Also, it's like $17 for breakfast every day. That was my main thing that I didn't care for. I paid for a room for a week, and i've never been to a hotel that charged for breakfast. That being said, I would stay there again, I would just lower my expectations.
Stayed 4 nights in Dec 2023
Response from AA on Dec 21, 2023
Thank you for taking the time to share your feedback. I am sorry you did not have a better experience with us. I will make sure to address these issue with our team. We hope to see you again under better conditions.

2/10 Terrible

Siree Henry

Stayed 3 nights in Dec 2023
Response from AA on Jan 7, 2024
Thank you for taking the time to share your feedback. I am sorry you did not have a better experience with us. We hope to see you again under better conditions.

10/10 Excellent

Heather

Stayed 1 night in Dec 2023
Response from AA on Dec 11, 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Christy

Travelled with family
Stayed 6 nights in Nov 2023
Response from AA on Dec 6, 2023
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Jaterria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definetly stay again!!
Stayed 3 nights in Nov 2023
Response from AA on Dec 2, 2023
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Kylie

Stayed 1 night in Nov 2023
Response from AA on Dec 21, 2023
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Demetrace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was skeptical of the reviews. Lies!!! This place is great!!! I stayed for 5 days and it was like I was on my own home. Clean, quiet, safe. Close to restaurants and shopping. Whenever I’m in the DFW area. I’m staying here.
Stayed 1 night in Nov 2023
Response from AA on Nov 28, 2023
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Shemeka

Stayed 1 night in Nov 2023
Response from AA on Dec 21, 2023
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

6/10 Okay

Emmi

Business traveller
Disliked: Amenities
Decent bed. No safe, so had to carry my jewelry with me. No pen & paper so had to scrounge around for that. Paid $20 for a stingy breakfast. Won’t stay at a TRU by Hilton ever again. It’s TRUly cheap.
Stayed 2 nights in Nov 2023
Response from AA on Nov 21, 2023
Thank you for your review of the Hilton Garden Inn Las Colinas! I am sorry you did not have a better experience with us. We hope to see you again under better conditions.

10/10 Excellent

Andi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very good experience
Stayed 1 night in Nov 2023
Response from AA on Nov 21, 2023
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Daniel

Stayed 1 night in Nov 2023
Response from AA on Dec 6, 2023
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2023
Response from AA on Nov 13, 2023
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

tiara, Newport News

Stayed 2 nights in Oct 2023
Response from AA on Nov 21, 2023
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

2/10 Terrible

Tara

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from KLH on Oct 17, 2023
Thank you for your review.

10/10 Excellent

Sixto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from AA on Oct 14, 2023
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lee
Only problem we had was the tv would shut off in the middle of watching the football game and when it was turned back on you had the weather station.
Stayed 2 nights in Oct 2023
Response from AA on Oct 10, 2023
Thank you for your review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and sorry about the TV issue. We hope to see you again very soon.

8/10 Good

Micah

Stayed 1 night in Oct 2023
Response from AA on Oct 27, 2023
Thank you for your review.

8/10 Good

Bertha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place convenient location for the time I spent there
Stayed 5 nights in Sep 2023
Response from KLH on Oct 4, 2023
Thank You for your review.

4/10 Poor

Rickey

Travelled with partner
Disliked: Staff & service, amenities
The hotel it’s self was good, but we ask for our room to be cleaned everyday out of 3 days it was only cleaned 1 day.
Stayed 4 nights in Sep 2023
Response from AA on Oct 3, 2023
Thank you for your review of the Hilton Garden Inn Las Colinas! I am sorry you did not have a better experience with us. We hope to see you again under better conditions.

2/10 Terrible

Jonathon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It’s ok.
Water in the shower was warm at best. Never got hot for the whole stay. They wanted $6 for 2 doughnuts at breakfast.
Stayed 2 nights in Sep 2023
Response from KLH on Oct 3, 2023
Thank you for your review.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from AA on Sep 26, 2023
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

6/10 Okay

Jerry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The condition has deteriorated in the last year. Rust showing through the paint on much of the bathroom doorframe and the shower spigot and spout setting loosely in the wall as though they had been ripped loose. Thought it might fall out when turning on the water. Needs some TLC quickly before I choose to stay again.
Stayed 1 night in Sep 2023
Response from AA on Sep 25, 2023
Thank you for your review of the Hilton Garden Inn Las Colinas! I am sorry you did not have a better experience with us. We hope to see you again under better conditions.

10/10 Excellent

Jade

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, restaurant, snacks available for purchase. Very nice piil area and gym.
Stayed 1 night in Sep 2023
Response from AA on Sep 23, 2023
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Terri

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was perfect. Friendly, professional, and fast. Room was clean, good size, comfortable, and beds compfy. Thanks, Hilton
Stayed 2 nights in Sep 2023
Response from AA on Sep 22, 2023
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Marsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to the events attended.
Stayed 4 nights in Sep 2023
Response from AA on Sep 22, 2023
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Everything was good except that after I left I had extra charges on my credit card. Not happy about this!
Stayed 2 nights in Sep 2023
Response from KH on Sep 13, 2023
We apologize for the inconvenience. If the issue has not been resolved, please contact the Hotel.

10/10 Excellent

Shannon D

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff clean place
Stayed 3 nights in Sep 2023
Response from AA on Sep 12, 2023
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
My parents enjoyed their stay here staff was friendly , hotel was clean we really enjoyed the patio area they have multiple seating and lounging areas , made our stay very comfortable .
Stayed 2 nights in Sep 2023
Response from AA on Sep 12, 2023
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Bryan

Liked: Amenities
Front desk service was exceptional. All very polite and knowledgeable
Stayed 2 nights in Sep 2023
Response from AA on Sep 10, 2023
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Amy Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from AA on Sep 10, 2023
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

6/10 Okay

Celeste

Disliked: Staff & service
Stayed 3 nights in Sep 2023
Response from AA on Sep 10, 2023
Thank you for taking the time to share your feedback. I am sorry you did not have a better experience with us. We hope to see you again under better conditions.

10/10 Excellent

Ana M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks guys for all
Stayed 1 night in Sep 2023
Response from AA on Sep 4, 2023
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Good

Cristina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had to shut down hot water fr 8-5 for a week when we were there.
Stayed 3 nights in Aug 2023
Response from KLH on Sep 1, 2023
Thank You for your comments.

10/10 Excellent

Erica

Stayed 2 nights in Aug 2023
Response from AA on Sep 22, 2023
Thank you for the great review of the Hilton Garden Inn Las Colinas! We are glad that you enjoyed your stay and hope to see you again very soon.