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Great place and wonderful staff! Definitely recommend.
Shaun
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 19, 2024
Shaun, we're thrilled to learn that you highly endorse the Hilton DFW Lakes Executive Conference Center. It's a pleasure to hear that our wonderful team members and our facilities had such a positive impact on your stay. We can't wait to welcome you back for another great experience!
Alan, it's delightful to read your kind words about the Hilton DFW Lakes Executive Conference Center. We're happy to know that you had a pleasant experience at our property. We can't wait to welcome you back soon for another enjoyable stay.
Kristi, we're thrilled you appreciated the scenic charm of Hilton DFW Lakes Executive Conference Center. It's rewarding to hear such admiration for our property. We eagerly await your next visit!
Great place to stay. Love the Atmosphere and the location of this hotel. Very well maintained and clean.
Chad
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 16, 2024
Chad, it's delightful to hear you enjoyed your stay at the Hilton DFW Lakes Executive Conference Center. Your appreciation for the ambiance, location, and cleanliness of the hotel genuinely uplifts our team. We strive to maintain high standards and your feedback affirms our efforts. We are eager to see you again in near future. Thank you!
Lindsay, we're thrilled to read your succinct and glowing review of Hilton DFW Lakes Executive Conference Center. We aim to provide an excellent experience, and your feedback affirms that we are indeed doing so. Looking forward to welcoming you back in the near future.
Lindsay, it's wonderful to hear you had an amazing stay at Hilton DFW Lakes Executive Conference Center. We look forward to welcoming you back in the future.
Annalee, it's wonderful to know that you appreciated the convenience of our airport shuttle at the Hilton DFW Lakes Executive Conference Center. We're always committed to offering top-notch services to our guests. We'd be thrilled to host you again in the future.
8/10 Good
Heather, Colorado Springs
Travelled with family
Apr 9, 2024
Liked: Cleanliness, staff & service
The property was beautiful, and extremely quiet. Overall we had a great experience with staff, but there were a few we passed in the halls that didn't respond to greetings. We didn’t use housekeeping but they had done a great job with our room. We used room service and visited the Bonnie and Clyde restaurant, both were great and the staff for both options were lovely. The outdoor pool and tennis courts were still closed for the season which was a little disappointing but understandable. The indoor pool was dated and had a leak from the ceiling dripping into it. The hotel is very near the Grapevine Mills Mall and a huge Bass Pro Shop and convenient to downtown Grapevine (which is extreamly nice) and Grapevine Lake/Rockledge Park.
Heather
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 11, 2024
Heather, it's a pleasure to know that you found the Hilton DFW Lakes Executive Conference Center serene and visually appealing. We're glad that you enjoyed your interactions with our team members during room service and your visit to the Bonnie and Clyde restaurant. However, it grates on us slightly that not all our colleagues reciprocated your greetings in the hallway. Regarding your comments about the indoor pool, we appreciate your understanding, and please know any property updates are approached with our guests' satisfaction as a priority. Your support and feedback motivate us to strive for excellence. We hope to see you again to explore the wonders of Grapevine and make more delightful memories.
10/10 Excellent
Gary
Apr 9, 2024
Lake, trail, and outlet center walking distance
Gary
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 11, 2024
Gary, we're thrilled you enjoyed our strategic location at Hilton DFW Lakes Executive Conference Center. It's always great knowing our guests can take advantage of the nearby lake, trail, and outlet center. We hope to welcome you back in the near future for another well-situated stay.
10/10 Excellent
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Apr 5, 2024
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Stayed 1 night in Apr 2024
Response from Customer Service on Apr 7, 2024
Thanks for the perfect rating!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hilton DFW Lakes Executive Conference Center.Have a wonderful day!
Loved the property , view was nice . Stafff was sweet
Darian
Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 6, 2024
Darian, it's wonderful to hear that you enjoyed your stay at the Hilton DFW Lakes Executive Conference Center. We are pleased that you appreciated the picturesque views and the hospitality of our team members. We value your feedback and look forward to providing you with another exceptional experience next time.
Carole, it's terrific to hear that the team members at Hilton DFW Lakes Executive Conference Center made a positive impact on your stay. Their friendliness is something we're proud of and we're glad it contributed to your experience. We look forward to your next visit!
Jeannot, it's wonderful to hear that your stay at Hilton DFW Lakes Executive Conference Center was up to par! We can't wait to welcome you back in the future for another superior guest experience. Thank you for choosing us!
We had an amazing stay here. They had a convention and were full but it was still quit and we had an amazing time! We will definitely be staying here again
Christina
Stayed 3 nights in Mar 2024
Response from Customer Service on Apr 4, 2024
Christina, it's wonderful to hear that you had such an amazing time at Hilton DFW Lakes Executive Conference Center, even with a busy convention happening. We're glad to know that you found your stay to be quiet. Our team members eagerly anticipate your return for another memorable stay. Thank you for sharing your positive experience.
Richard, it's delightful to hear that you found the Hilton DFW Lakes Executive Conference Center to be highly satisfying. Thank you for taking the time to share your experience and we're eagerly awaiting your next visit.
Jason, it's delightful to hear that you had a splendid stay at Hilton DFW Lakes Executive Conference Center. Your high rating is valued and we're thrilled our accommodation met your expectations. Your brilliant feedback is always the best reward for our team members. We hope you'll join us again in the future for another exceptional visit. Safe travels!
The bar is very close to my rooms, people talk, laugh and drink. I can hear all of that in my room
Steven
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 28, 2024
Steven, thank you for sharing your experience at the Hilton DFW Lakes Executive Conference Center. We're pleased to know that our premises are appreciated, yet we acknowledge your remarks about the noise from the bar. Rest assured, we're consistently working on measures to ensure optimum comfort for all our guests. We hope to have the opportunity to welcome you back for a more peaceful experience.
There are hotels where you go to sleep and there are other hotels where you go to STAY. This Hilton was so huge, so comfortable and so pleasant that it made you want to just stay and enjoy the hotel. Lovely, eager to please staff too.
Billie
Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 2, 2024
Billie, it's splendid to know that Hilton DFW Lakes Executive Conference Center delivered an exceptional experience during your visit. We're thrilled you found our vast hotel both comfortable and enjoyable and that our dedicated team members were able to enhance your stay further. We love hosting guests who choose to fully embrace the facilities and amenities we provide. Thank you for sharing your wonderful feedback.
My stay was great they have wonderful customer service.
Shayla
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 27, 2024
Shayla, it's delightful to hear you had a fantastic stay at the Hilton DFW Lakes Executive Conference Center. We're thrilled you enjoyed our high-level customer service. We can't wait for your next visit.
Logan, it's fantastic to hear that your kids had a great time using the indoor pool and hot tub at the Hilton DFW Lakes Executive Conference Center. We're delighted your family enjoyed their stay and look forward to welcoming you back in the future.
2/10 Terrible
Neithan
Mar 24, 2024
Neithan
Stayed 1 night in Feb 2024
Response from Customer Service on Mar 26, 2024
Neithan, it is regrettable to know that your stay fell short of ideals. We always aim to provide stellar guest experiences and apologize if we missed the mark this time. Nevertheless, thank you for choosing us and we hope to have another opportunity to serve you better next time.
Thank you for this excellent rating, Robert!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hilton DFW Lakes Executive Conference Center! We'd love to host you again someday for yet another unforgettable visit.
Elizabeth, thank you for taking the time to share your feedback. We're thrilled to hear you enjoyed your stay at Hilton DFW Lakes Executive Conference Center. Your continued patronage means a lot to us and we're looking forward to making your future stays even more rewarding.
I reserved a king room however I was placed in a double room which I did not want. The guy at the front desk I believe his name was Marcus told me to ask the following day for a room change and rooms were still unavailable. I just had to settle for what they had at a higher cost to me. The hotel was not accommodating at all and did not allow late check for my inconvenience. The hotel was clean but the service was horrible
Tavia
Response from Customer Service on Mar 17, 2024
Tavia, it's disappointing to hear that your stay wasn't to your satisfaction. When reserving through Expedia, room-type requests are not guaranteed but I hope the 12pm late checkout we gave you and the room rate discount made up for the disappointment. Your comments about cleanliness are appreciated. Thank you for being our guest. We hope to see you again soon.
Kathryn, it's wonderful to see your perfect rating of Hilton DFW Lakes Executive Conference Center. We trust you had a delightful stay. We're always here to provide a quality experience and we truly look forward to welcoming you back in the future.
10/10 Excellent
Dago
Mar 9, 2024
Dago
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 31, 2024
Thank you for taking the time to leave this wonderful rating, Dago! We hope to see you again soon at Hilton DFW Lakes Executive Conference Center so we can share yet another amazing experience!
I love this hotel. It was a wonderful experience my kids they were happy very safe very clean. The food was delicious. The breakfast was hot and delicious.
Denia
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 7, 2024
Denia, it's fantastic to read that your stay at Hilton DFW Lakes Executive Conference Center was a satisfying and delightful one. We're delighted that your children enjoyed their time and that the cleanliness of our establishment met your expectations. It's also heartwarming to hear how much you relished our delectable food offerings, particularly the breakfast. Our team members look forward to providing another enjoyable experience for you and your family in the future.
First time staying here and I have to say I had a great experience. It was very nice and clean. Friendly staff.
Renee
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 5, 2024
Renee, we're thrilled to know you had a superb stay at the Hilton DFW Lakes Executive Conference Center. Thank you for noting the cleanliness and friendliness of our team members during your first visit. Looking forward to welcoming you back in the near future for another wonderful experience.
Sina, we are thrilled your stay at Hilton DFW Lakes Executive Conference Center was up to your satisfaction. Your recognition of the cleanliness and comfort of our accommodations is truly appreciated. We look forward to hosting you again in the future!
10/10 Excellent
Asah
Feb 24, 2024
Liked: Cleanliness
Asah
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 26, 2024
Thank you for the 5 out of 5 rating, Asah!We're thrilled to see how much you enjoyed staying at Hilton DFW Lakes Executive Conference Center. We look forward to hosting you again in the near future! Thank you again for sharing.
Antoinette, it's wonderful to know you appreciated the convenient location of Hilton DFW Lakes Executive Conference Center. Your kind feedback is much appreciated, and we're delighted you had a pleasant experience. We hope that your future travels bring you back to our doorstep.
Spent a weekend here. Rooms were spacious and the bathroom was bigger than I expected (but I also had the suite. So it might be on par with others.) The hotel also had a decent gym area. So if you are somewhat of a lifter or cardio person, you will get a decent workout in. Next to the gym is a swimming pool and jacuzzi. Open from 6 AM-Midnight I believe. Overall, I will definitely comeback here.
Timothy
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 13, 2024
Timothy, we're thrilled to hear you enjoyed your stay at Hilton DFW Lakes Executive Conference Center. Our spacious suites and large bathrooms are designed for your comfort. We're also delighted you found our fitness amenities, including the pool and jacuzzi, to your liking. Our team members strive to provide the very best facilities for all our guests, be they fitness enthusiasts or someone looking for relax. We're definitely looking forward to welcoming you back.
Kim, it's wonderful to hear about your positive experience at the Hilton DFW Lakes Executive Conference Center. We pride ourselves on the friendliness and helpfulness of our team members. We look forward to welcoming you back for another superb stay.
I enjoyed staying at the Hilton DFW again, always clean, quiet and easy parking available.
Jamie
Stayed 2 nights in Jan 2024
Response from Customer Service on Feb 8, 2024
Jamie, we're thrilled to hear that you enjoyed your stay at Hilton DFW Lakes Executive Conference Center once more. We greatly appreciate acknowledgment of our commitment to cleanliness, tranquility, and convenient parking. We can't wait for your next visit!
10/10 Excellent
Jose
Travelled with family, Travelled with family and small children
Jose, thank you for your review. The Hilton DFW Lakes Executive Conference Center team is delighted you had a pleasant experience with us. We hope to have the pleasure of welcoming you back soon!
10/10 Excellent
Dejoria
Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Everything was superb. The beds very comfortable! The food and service was top notch.. we look forward to our next stay.
Dejoria
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 5, 2024
Dejoria, thank you for your terrific feedback concerning your stay at Hilton DFW Lakes Executive Conference Center. We're delighted to know that our top-tier dining options, high-quality service, and cozy beds elevated your experience. We eagerly anticipate your next visit.
Great room, comfortable bed. We arrived later (9ish), so we stopped at the Bonnie and Clyde restaurant in the lobby for a cocktail and snack- great food and WONDERFUL staff. Even the breakfast buffet and team in there was lovely.
Airport shuttle was a plus, and close to Grapevine Mall, Gaylord and Great Wolf. A in my book.
Sarah
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 5, 2024
Sarah, thank you for sharing your excellent experience at the Hilton DFW Lakes Executive Conference Center. It's heartwarming to hear that you enjoyed your room and found our bed comfortable. We're also delighted to know that meals at the Bonnie and Clyde restaurant and our breakfast buffet made a good impression, and it's nice to hear our team members were delightful. The convenience of our airport shuttle and proximity to local attractions surely added to your stay. We truly appreciate your 'A' grade compliment and eagerly anticipate your next visit.
10/10 Excellent
Greg
Feb 2, 2024
Liked: Cleanliness
Greg
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 4, 2024
Greg, it's wonderful to hear that you had a top-notch experience at Hilton DFW Lakes Executive Conference Center. We truly appreciate your perfect score rating and can't wait to welcome you back in the future. Thank you for choosing us.
Came here for a training. Staff helpful with all my questions. Quiet and clean. Everything you need for a business trip plus a shuttle back to DFW airport was super convenient.
Alison R
Stayed 3 nights in Jan 2024
Response from Customer Service on Jan 30, 2024
Alison, it's fantastic to know that your stay at Hilton DFW Lakes Executive Conference Center met all your needs for your business trip. We're glad that our team members assisted you efficiently and you found the shuttle service to the airport convenient. We value your feedback and look forward to hosting you again for any future training needs.
4/10 Poor
Travis
Jan 28, 2024
Travis
Stayed 3 nights in Jan 2024
Response from Customer Service on Mar 20, 2024
Travis, it seems that your recent stay did not meet your expectations, and for that, we genuinely express our regret. We would greatly appreciate any specific feedback you might have, as it can aid in improving our service. Thank you.
Hilton location works great for accessing the main highway, easy parking options, and very quiet.
Jamie
Stayed 1 night in Jan 2024
Response from Customer Service on Feb 1, 2024
Jamie, it's delightful to hear that the strategic location of Hilton DFW Lakes Executive Conference Center made your travels more convenient. Your positive mention of easy parking facilities and the peaceful ambiance is much appreciated. We strive to ensure our guests have a seamless experience. We hope to see you again in the near future.
Jay, it's great to hear you had a pleasing stay at Hilton DFW Lakes Executive Conference Center. We're grateful for your rating and looking forward to having you back in the future. We aim to provide an even better experience next time. Thanks for choosing us!
Stayed a quick overnight when our flight was delayed. Beds were super comfortable and we loved the free shuttle
Carissa
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 22, 2024
Carissa, it's great to hear that you found our oversize beds at the Hilton DFW Lakes Executive Conference Center to your liking and that the complimentary shuttle served your needs well. We always aim to provide a pleasant experience, even during short stays. We hope to host you again soon when you have more than just a night to enjoy our services.
Sara, thank you for sharing your experience at Hilton DFW Lakes Executive Conference Center. We're thrilled to know you found our property neat and inviting, and that you were able to relax comfortably during your stay with us. We hope to welcome you back for another pleasant visit in the future.
Thanks for sharing this perfect rating, Dacia!We're thrilled to hear you enjoyed your stay at Hilton DFW Lakes Executive Conference Center! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!
10/10 Excellent
Gregory
Jan 16, 2024
Gregory
Stayed 1 night in Jan 2024
Response from Customer Service on Feb 6, 2024
Thanks for the fantastic rating, Gregory!It's outstanding we could exceed your expectations during your stay at Hilton DFW Lakes Executive Conference Center. We're all looking forward to your next stay with us.
Great place! Loved the location and the beds were comfortable. Great air system and staff was SO friendly and accommodating. Very happy.
Angela
Stayed 2 nights in Jan 2024
Response from Customer Service on Jan 16, 2024
Angela, it's wonderful to know you enjoyed your stay at Hilton DFW Lakes Executive Conference Center. We're thrilled that you appreciated our ideal location, comfy beds, efficient air system, and our welcoming team members. Your satisfaction is our greatest reward. We hope to see you again for another great experience!
The facilities were great and centrally located for our trip!
Colleen
Stayed 4 nights in Jan 2024
Response from Customer Service on Jan 15, 2024
Colleen, it's wonderful to know you appreciated your stay at the Hilton DFW Lakes Executive Conference Center. Knowing you found the facilities to your liking and our location convenient for your travel plans is gratifying. We look forward to welcoming you back for another great experience.
Excellent hotel. The staff is very professional. Great bar and coffee shop
Enio
Stayed 2 nights in Jan 2024
Response from Customer Service on Jan 13, 2024
Enio, we're thrilled to learn that you enjoyed your stay at Hilton DFW Lakes Executive Conference Center. It's wonderful to hear that our professional team members made a positive impression and that the bar and coffee shop met your expectations. We hope to welcome you back soon for another outstanding experience.
10/10 Excellent
Alexis
Jan 2, 2024
Alexis
Stayed 2 nights in Dec 2023
Response from Customer Service on Jan 23, 2024
Alexis, thank you for taking the time to rate your stay at Hilton DFW Lakes Executive Conference Center! It seems we were able to meet your expectations, and we're delighted to know that. We eagerly look forward to your return, hoping to create another outstanding experience for you.