Ratings based on 637 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

古いけど空港に近く便利なホテル

Posted 3-Feb-2016
Pros: 天井の高いエントランス、広い部屋
Cons: 価格
Location: 近くにモールがありますが、スーパーはありません。基本、車で動かないとどこにもいけないので、無料のホテルのシャトルバスが重要です。
古いですが、部屋は広めです。が、車いす利用可能の部屋にしたら、シャワーヘッドが自立しないタイプでした。もともと車いすの方向けの部屋なんだそうで、わざとそうなっているんだそうです。予約時は要注意です。朝食のビュッフェは17ドルですが、サラダがありません。空港近くなので、トランジット等の利用にはいいと思いますが、まわりにあまり何もないので、本当に短期利用向きだと思います。
3 out of 5
by A verified traveller

Posted 29-Jan-2016
Food was great. Pillows were terrible. Curtains didn't fully covert window. Lots of light flooded in under door. Shower took about 10 minutes to warm up.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Jan-2016
Was in town on pleasure. It was a nice place to stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

Quick stay but very nice.

Posted 19-Dec-2015
Checked in late but staff was courteous and the restaurant was great.
4 out of 5
Recommended
for Everyone
by A verified traveller from Conroe, Texas

Anniversary Weekend

Posted 7-Dec-2015
Pros: I enjoyed the pool and the spa. The staff was great.
Cons: The hotel is older and dated. It needs a overhaul. Especially the bathroom in room 851! Housekeeping can do better.
Location: The location is great. Close to the mall, restaurants and all Grapevine attractions.
We checked into our hotel about 3 pm. The room assigned was next to the executive lounge, which they use for evening cocktails & horderves, 5-10 pm. We asked to be moved away from that area. Jacquelyn was so nice and understanding. We were given a corner room at the end of the hall. We enjoyed the complimentary evening wine & horderves. The breakfast was very good that was included in our room package. We had only two problems. The first being that the bathroom was very small and the design of the shower was very poor. There was no way to keep the water from spraying and getting the rug completely wet. The second, we were gone all day Saturday, and when we returned at 4 pm the room had not been cleaned. Not the standard of a Hilton.
2 out of 5
by A verified traveller

Not a good experience...

Posted 28-Nov-2015
Worse stay at a hotel ever! We arrived late afternoon and only one of two rooms was ready. We go sightseeing and come back in a torrential rain storm. Wanted to valet park, but the valet was talking to the concierge inside so I had to park myself and was soaked by the time I get to the hotel door where the valet has finally come outside. Take the kids to the pool, no towels. To round out our Hilton experience, we order room service from Josh around 10:00 pm at night, wait, wait, call back at 11:00 pm and they lost the order. Told them just to forget it...disappointing!!
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 5-Nov-2015 on Hotels
5 out of 5
Recommended
for Families
by Not Provided

This traveller left a rating score only Posted 5-Nov-2015 on Hotels
5 out of 5
Recommended
for Business Travellers
by James

Great value in Grapevine

Posted 29-Oct-2015 on Hotels
Hotel was great. The staff was very helpful. The room was very comfortable. There are several nice restaurants nearby.
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 24-Oct-2015 on Hotels