Never again will I stay at an Extended Stay
This was the worst hotel experience I have ever had. A queen with a pullout couch was reserved. What was provided to us, was a full bed with a pullout couch. When we asked for blankets for the kids use on the pullout couch we were told "maybe, we only have about 3 blankets". Upon arriving to the room, we noticed that the drywall had been cut out and some of the framing and insulation was exposed due some water issues they had apparently been having. It was then we noticed that the there was water all over the bathroom floor. We asked for a new room, which we were provided. Once we were given our second room, I used the restroom and hopped in the shower. The shower was not clean and had lots of hair on the wall. When I got out of the shower, I noticed there was again toilet water all over the floor. I asked for another room and was told he would try and get us another room, but the new one might have water on the floor also. REALLY? I asked for a room with no water on the floor or a refund. Because we booked through Expedia, we were unable to get a refund. Our third room, was not clean as it had stained sheets and no shower curtain, but, hey at least there was not water on the floor. Using the 2 blankets we were provided, we have one to the kids who had to share the couch (we did not want to even see what the pullout would might look like) and we slept on top of the other blanket on the dirty comforter using sweatshirts to keep warm.