Dear Felicia, We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. Although this is not a normal occurrence, we completely understand your frustrations regarding the situation. We are grateful that you have brought these specific concerns to our attention as we continually grow and improve from our guest feedback. We hope you will give us another opportunity in the future as we would welcome the chance to provide you with an outstanding visit.Sincerely,Hotel Management

Dear Marta, We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. Although this is not a normal occurrence, we completely understand your frustrations regarding the situation. We are grateful that you have brought these specific concerns to our attention as we continually grow and improve from our guest feedback. We hope you will give us another opportunity in the future as we would welcome the chance to provide you with an outstanding visit.Sincerely,Hotel Management

Dear Brandy, Please accept our apologies for the experience you shared in your feedback. We are disappointed to learn about the service and housekeeping issues you had. We take pride in providing our guests a clean, fresh environment and outstanding hospitality; therefore, we apologize for overlooking anything during your stay. We will discuss your feedback with our staff to ensure this does not occur again. We hope you will give us another chance the next time your travels bring you our way. Sincerely,Hotel Management

Dear Sadie, We're sorry to hear about your experience, and we take your feedback seriously. Please accept our apologies for the inconvenience you encountered. Rest assured, we're addressing the lighting issue and cleanliness concerns promptly. Your comfort is important to us, and we hope to have the opportunity to exceed your expectations in the future.Sincerely,Hotel Management

Dear Keeton, Thank you for posting your honest comments about our hotel. We take all critiques seriously and use them as motivation to improve our guest experience. We know that this stay may not have been the best, but we are hopeful for another opportunity to welcome you back to Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management

Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future. Thank you General manager Extended stay america-Arlington

Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future. Thank you General manager Extended stay america-Arlington

Dear Yvonne, Thank you for choosing our brand. It is nice you had a satisfactory time here and were pleased with the helpful associate. Thank you for your business, and we look forward to your next stay with us. Sincerely,Hotel Management

Dear Tony, Thank you for leaving a review. We know a first impression is essential, and your experience is different. We regret the condition of the room was not up to our set standard, which disappointed you. Your remarks are passed to our housekeeping and pest control team to review and take action. Our front desk team is always there to help you. Should your travels bring you back to the city, we would love to have you stay with us again and receive a much warmer welcome along with our outstanding hospitality.Sincerely,Hotel Management

Dear Vicki, Thank you for leaving a review. We know a first impression is essential, and your experience is different. We regret the condition of the room was not up to our set standard, which disappointed you. Your remarks are passed to our housekeeping and pest control team to review and take action. Our front desk team is always there to help you. Should your travels bring you back to the city, we would love to have you stay with us again and receive a much warmer welcome along with our outstanding hospitality.Sincerely,Hotel Management

Dear Jose, Thank you for leaving a review. We know a first impression is essential, and your experience is different. We regret the condition of the room was not up to our set standard, which disappointed you. Your remarks are passed to our housekeeping and pest control team to review and take action. Our front desk team is always there to help you. Should your travels bring you back to the city, we would love to have you stay with us again and receive a much warmer welcome along with our outstanding hospitality.Sincerely,Hotel Management

Dear Dakeshia, Please accept our apologies for your allotted suite not meeting your expectations and for any inconvenience this undoubtedly caused. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. We have discussed your concerns with our housekeeping and maintenance team to ensure all rooms are thoroughly inspected before allocating to future guests. Once more, we apologize and hope you will allow us to redeem ourselves in the future.Sincerely,Hotel Management

Dear Mena, Please accept our apologies for your allotted suite not meeting your expectations and for any inconvenience this undoubtedly caused. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. We have discussed your concerns with our housekeeping and maintenance team to ensure all rooms are thoroughly inspected before allocating to future guests. Once more, we apologize and hope you will allow us to redeem ourselves in the future.Sincerely,Hotel Management

Dear Mercedes, Please accept our apologies for your allotted suite not meeting your expectations and for any inconvenience this undoubtedly caused. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. We have discussed your concerns with our housekeeping and maintenance team to ensure all rooms are thoroughly inspected before allocating to future guests. Once more, we apologize and hope you will allow us to redeem ourselves in the future.Sincerely,Hotel Management

Dear Fabiola, Please accept our apologies for your allotted suite not meeting your expectations and for any inconvenience this undoubtedly caused. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. We have discussed your concerns with our housekeeping and maintenance team to ensure all rooms are thoroughly inspected before allocating to future guests. Once more, we apologize and hope you will allow us to redeem ourselves in the future.Sincerely,Hotel Management

Dear Jason, We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is invaluable, and we deeply regret that the cleanliness of your rooms did not meet our usual standards. This is certainly not the impression we wish to leave our guests with. Please be assured that we are addressing these concerns with our housekeeping and maintenance teams to prevent future occurrences. We appreciate your understanding and patience. We would be grateful for the opportunity to make it right in the future. Your insights are crucial in our ongoing efforts to enhance our services. We genuinely hope you will reconsider and provide us with another chance to exceed your expectations.Sincerely,Hotel Management

Dear Richard E, Please accept our apologies for your allotted suite not meeting your expectations and for any inconvenience this undoubtedly caused. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. We have discussed your concerns with our housekeeping and maintenance team to ensure all rooms are thoroughly inspected before allocating to future guests. Once more, we apologize and hope you will allow us to redeem ourselves in the future.Sincerely,Hotel Management

Dear Maxine, We sincerely apologize for the disappointing stay you had with us. It's disheartening to learn about the condition of your room and the challenges you encountered with the staff. Please be assured that your concerns are taken seriously, and we will address them promptly to ensure they don't recur. We apologize for any inconvenience caused and appreciate your understanding. We are committed to providing a clean and comfortable environment for our guests, and we hope to welcome you back in the future so we can show you a much-improved experience.Sincerely,Hotel Management

Dear Werner Peter, We sincerely apologize for the disappointing stay you had with us. It's disheartening to learn about the condition of your room and the challenges you encountered with the staff. Please be assured that your concerns are taken seriously, and we will address them promptly to ensure they don't recur. We apologize for any inconvenience caused and appreciate your understanding. We are committed to providing a clean and comfortable environment for our guests, and we hope to welcome you back in the future so we can show you a much-improved experience.Sincerely,Hotel Management

Dear Clotillia, We are sorry for the disappointment with the cleanliness and room condition that was the reason for the inconvenience in your suite, and we understand your frustration about not getting a maintained room. We examine the room before guests arrive, but we'll speak to our team about missed areas. Please return; we will surely provide you with the outstanding stay you deserve.Sincerely,Hotel Management

Dear Lawrence, We sincerely apologize for the disappointing stay you had with us. It's disheartening to learn about the condition of your room and the challenges you encountered with the staff. Please be assured that your concerns are taken seriously, and we will address them promptly to ensure they don't recur. We apologize for any inconvenience caused and appreciate your understanding. We are committed to providing a clean and comfortable environment for our guests, and we hope to welcome you back in the future so we can show you a much-improved experience.Sincerely,Hotel Management

Dear Cynthia, We sincerely apologize for the disappointing stay you had with us. It's disheartening to learn about the condition of your room and the challenges you encountered with the staff. Please be assured that your concerns are taken seriously, and we will address them promptly to ensure they don't recur. We apologize for any inconvenience caused and appreciate your understanding. We are committed to providing a clean and comfortable environment for our guests, and we hope to welcome you back in the future so we can show you a much-improved experience.Sincerely,Hotel Management

Dear Denise, We sincerely apologize for the disappointing stay you had with us. It's disheartening to learn about the condition of your room and the challenges you encountered with the staff. Please be assured that your concerns are taken seriously, and we will address them promptly to ensure they don't recur. We apologize for any inconvenience caused and appreciate your understanding. We are committed to providing a clean and comfortable environment for our guests, and we hope to welcome you back in the future so we can show you a much-improved experience.Sincerely,Hotel Management

Dear Dominique, We sincerely apologize for the disappointing stay you had with us. It's disheartening to learn about the condition of your room and the challenges you encountered with the staff. Please be assured that your concerns are taken seriously, and we will address them promptly to ensure they don't recur. We apologize for any inconvenience caused and appreciate your understanding. We are committed to providing a clean and comfortable environment for our guests, and we hope to welcome you back in the future so we can show you a much-improved experience.Sincerely,Hotel Management

Dear jackie,We sincerely apologize for the disappointing stay you had with us. It's disheartening to learn about the condition of your room and the challenges you encountered with the staff. Please be assured that your concerns are taken seriously, and we will address them promptly to ensure they don't recur. We apologize for any inconvenience caused and appreciate your understanding. We are committed to providing a clean and comfortable environment for our guests, and we hope to welcome you back in the future so we can show you a much-improved experience.Sincerely,Hotel Management

Dear Benito, Please accept our apologies for not meeting your expectations in your outlined areas. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression; however, after reading your experience's details, we sincerely apologize that we could not make that happen for you. We will share your concerns with the appropriate teams to ensure our guests receive the best experience they deserve. Thank you again for your candid feedback, and we hope to have the opportunity to regain your trust and confidence in us again.Sincerely,Hotel Management

Dear Jazmin, Thank you for taking the time to leave your valuable feedback for us. We apologize for any inconvenience caused by the lack of a microwave and the condition of the furniture, which did not meet your expectations. Please rest assured that we will take steps to rectify the situation and ensure that it does not happen again in the future. Thank you for bringing this matter to our attention, and we hope to have the opportunity to serve you again in the future with the high level of service we are known for.Sincerely,Hotel Management

Dear IRENE, We appreciate you taking the time to leave your review for Extended Stay America. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations. We hope to see you again soon!Sincerely,Hotel Management

Dear Anonymous, We deeply apologize for the unsatisfactory experience during your stay in the specified room. Your experience is concerning, and we regret the inconveniences you encountered. Cleanliness, room maintenance, and safety are our top priorities, and we take your feedback seriously. We'll address these issues promptly to ensure a more comfortable and safe environment for our guests. Your insights are crucial, and we'll investigate and rectify these matters to prevent any recurrence. We're truly sorry for falling short of your expectations and hope for the opportunity to provide you with a vastly improved and enjoyable experience should you reconsider staying with us. Thank you for sharing your concerns.Sincerely,Hotel Management

Dear Irma, We appreciate you taking the time to leave your review for Extended Stay America. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations. We hope to see you again soon!Sincerely,Hotel Management

Dear Tj We sincerely apologize for the disappointing stay you had with us. It's disheartening to learn about the condition of your room and the challenges you encountered with the staff. Please be assured that your concerns are taken seriously, and we will address them promptly to ensure they don't recur. We apologize for any inconvenience caused and appreciate your understanding. We are committed to providing a clean and comfortable environment for our guests, and we hope to welcome you back in the future so we can show you a much-improved experience.Sincerely,Hotel Management

Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future. Thank you Edna Janzen General manager Extended stay america-Arlington

Dear jackie We sincerely apologize for the disappointing stay you had with us. It's disheartening to learn about the condition of your room and the challenges you encountered with the staff. Please be assured that your concerns are taken seriously, and we will address them promptly to ensure they don't recur. We apologize for any inconvenience caused and appreciate your understanding. We are committed to providing a clean and comfortable environment for our guests, and we hope to welcome you back in the future so we can show you a much-improved experience.Sincerely,Hotel Management

Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future. Thank you General manager Extended stay america-Arlington

Dear Jocelyne Adela, Thank you for reviewing our hotel. Please accept our apologies for not meeting your expectations. Feedback such as yours helps us identify areas where we can improve. Please rest assured we have discussed your comments with our team members so we can provide you with a much more satisfying experience in the future. Thank you.Sincerely,Hotel Management

Dear Veronica, We sincerely apologize for the disappointing stay you had with us. It's disheartening to learn about the condition of your room and the challenges you encountered with the staff. Please be assured that your concerns are taken seriously, and we will address them promptly to ensure they don't recur. We apologize for any inconvenience caused and appreciate your understanding. We are committed to providing a clean and comfortable environment for our guests, and we hope to welcome you back in the future so we can show you a much-improved experience.Sincerely,Hotel Management

Dear Jason, We express our gratitude for selecting our hotel as your choice of accommodation. We are pleased to learn that you found the pricing scheme competitive and the staff provided you with excellent service. However, we apologize for any inconvenience caused by the lack of cleanliness during your stay with us. Rest assured, we take this matter seriously and will take necessary measures to ensure that our guests always have an immaculate experience while staying with us. Thank you once again for choosing to stay with us.Sincerely,Hotel Management

Dear jackie, We appreciate you taking the time to leave your review for Extended Stay America. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations. We hope to see you again soon!Sincerely,Hotel Management

Dear Stephen, Thank you for choosing us for your recent stay. Please accept our apologies for not meeting your expectations with our accommodations. Your honest comments will be shared with our associates, and we will use them for future improvements. We hope you will give us another opportunity to provide you with the great visit you deserve.Sincerely,Hotel Management

Dear Wanda, Thank you for the feedback. Our guests should have a pleasant and comfortable stay at our hotel, including clean and well-maintained suites. Therefore, we apologize for any inconvenience caused by moving to a new room and understand that this did not meet your expectations. We can assure you that what you experienced is not acceptable by our standards, and we will address this with our housekeeping team to ensure that such incidents do not occur in the future. We hope you will revisit, as we would be pleased to demonstrate our commitment to providing an enjoyable and hassle-free stay. Thank you again for your feedback.Sincerely,Hotel Management

Dear Vanessa, We sincerely apologize for the disappointing stay you had with us. It's disheartening to learn about the condition of your room and the challenges you encountered with the staff. Please be assured that your concerns are taken seriously, and we will address them promptly to ensure they don't recur. We apologize for any inconvenience caused and appreciate your understanding. We are committed to providing a clean and comfortable environment for our guests, and we hope to welcome you back in the future so we can show you a much-improved experience.Sincerely,Hotel Management

Dear Cherly, We sincerely apologize for the disappointing stay you had with us. It's disheartening to learn about the condition of your room and the challenges you encountered with the staff. Please be assured that your concerns are taken seriously, and we will address them promptly to ensure they don't recur. We apologize for any inconvenience caused and appreciate your understanding. We are committed to providing a clean and comfortable environment for our guests, and we hope to welcome you back in the future so we can show you a much-improved experience.Sincerely,Hotel Management

Dear Emily, Please accept our apologies for your disappointment during your stay. Providing an exceptional experience to every one of our guests is always our top priority; however, we are genuinely sorry to learn that we could not make that happen for you. We understand your frustration regarding the various issues you described and apologize for the inconvenience. We do hope to have the opportunity to regain your trust and welcome you back the next time your travels bring you to Arlington.Sincerely,Hotel Management

Dear Guest, We are disheartened to see your comment as this is far from what we want our guests to experience. Our promise to our guests includes a commitment to providing a clean and well-maintained environment, and we are very sorry that did not happen when you were here. We are very concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. Please know this is not usual for us, and we hope you give us another chance on your next visit to Arlington.Sincerely,Hotel Management

Dear Eloy, Thank you for staying at our hotel and sharing your comments. It is disappointing to see such comments, as this is far from the experience we want our guests to have. Your feedback is very important to us, and we are genuinely sorry you could not enjoy your stay. We hope to have another occasion to exceed your expectations and to welcome you back soon.Sincerely,Hotel Management

Dear Bradley, We appreciate the feedback regarding your stay at our hotel. We are disappointed to learn of the issues and genuinely regret not meeting your expectations. Your frustration is entirely understandable, and we hope you will accept our apologies. We will look into your concerns as we continually strive to ensure a flawless visit for every guest. Thank you again for sharing, and we hope to see you soon.Sincerely,Hotel Management

Dear Lorenzo, We are grateful for sharing your recent experience at our hotel. Please accept our sincere apology for the inconvenience and less-than-favorable experience you had at our hotel. At our organization, we take pride in delivering exceptional service that is attentive and considerate while maintaining the highest quality standards. Therefore, we regret that this was not your experience. It is strictly prohibited to engage in any illegal activities within or outside of our premises; therefore, we need to learn about your experience. Rest assured that we will thoroughly examine the matter you brought up. We look forward to having you visit with us again. Safe Travels.Sincerely,Hotel Management

Dear Sherita, Please accept our sincere apology for the inconvenience and less-than-favorable experience you had at our hotel. We are very sorry that our service did not meet your expectations. We will review your situation with the appropriate individuals to prevent this from happening again. While we know this cannot change your experience, we do hope you will accept our apologies and you have our assurance that we will improve going forward. We hope to have an opportunity on your next visit to the area to provide the flawless hospitality you deserve.Sincerely,Hotel Management