The room smelled like mildew & urine. The phones didn't work, even to call the front desk, so I used my cel phone, only to be continuously hung up on. When I finally got an answer, the desk clerk was rude & told me it was probably my phone. Not wanting to dispute with her, I just asked for room service. Now that was excellent. The omelet man in the morning was rude my first day but when he realized I was going to be around for some days, by day 3, he was super nice. The maids didn't clean my room on Sunday, because when they walked in I said to them (in Spanish) give me 5mins. They never returned.