Ratings based on 1,183 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from West Texas

Good Location

Posted 10-Feb-2016
Pros: Its a nice hotel, it fit our needs perfectly.
Cons: The restroom floor in our suite was dirty the first night. But overall we were satisfied with the hotel.
Location: Its close to down town and to where our family lives so it was very convenient. Lots of places to eat within a 5 minute drive.
Our stay was great. We loved the hotel and the amenities. The breakfast and evening snack was wonderful. Will definitely stay there again.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 9-Feb-2016
I loved the suite and the 2 vanities made getting dressed a lot easier and faster.
5 out of 5
Recommended
for Everyone
by A verified traveller from Baltimore, MD

Posted 9-Feb-2016
Cons: The only bad thing was that the bar closed at 11pm. Its not a game changer, but we flew in late and didnt get to hotel until around 1130.
From the time we got there until the time we left, this hotel was very nice. Not much to say about it, which is a good thing as well. There was a group of us that had 3 rooms total. None had any issues, the breakfast was good, the room were great.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice.

Posted 4-Feb-2016
Very nice. Great resturaunt. Clean room. Traffic can be hectic at rush hour but overall, excellent.
3 out of 5
Recommended
for Everyone
by A verified traveller

Great pool and breakfast

Posted 25-Jan-2016
Pros: The breakfast and the hot tub.
Cons: the firmness of the bed and the air conditioning working
Location: Medieval Times is just around the corner.
We had to change rooms several times. The first room already had someone's stuff in it. The second room the air condition was not working. The third room we stayed in had a king size bed that was way too soft. Other than that we had a great stay at this hotel.
Comment from Hotel Management
2-Feb-2016 by Front office manager, Hotel Management
We do appreciate hearing from our guests, as their comments are vital for us to continue improving our accommodations. The problem that you mentioned in your survey has been brought to the attention of management and the proper departments. If you have any questions or concerns please let me know, I will be more than happy to be on your service.
4 out of 5
Recommended
for Everyone
by A verified traveller

Cozy hotel close to UT Southwestern Hospital

Posted 23-Jan-2016
My stay was very pleasant. The room was clean and the bathroom spotless. I needed to stay some place close to the hospital and not only was the hotel nearby, they also have a hotel shuttle available that'll take you to places nearby for absolutely no charge if you just let them know a day before. They can also pick you up when the shuttle is available. In the negatives, I only wish they had a more diverse menu to choose from. All in all, good experience.
Comment from Hotel Management
3-Feb-2016 by Front office manager, Hotel Management
Thank you for you great feedback . I am ecstatic that you enjoyed here at the hotel. Please let us know when you are back in town so that we can do something special for you. Thank you for being a loyal embassy Suites guest. we truly appreciate it.
2 out of 5
by A verified traveller from Dallas, TX

Expect to be disappointed

Posted 19-Jan-2016
Pros: Housekeeping
Cons: Customer service, maintenance and do serious make ready to the rooms
Don't expect to be treated like a valued guest. I am an Hhonors member and was appalled that the best greeting I received was from the housekeeper cleaning a room 2 doors down because that was the first employee that smiled at me! Bar service was rude and made 2 smart remarks, ruined my beer because they don't listen before jumping to conclusions then the sandwich I ordered was supposed to be a club on white toast turned out to be a stale turkey with horrible tasting chips that had soggy edges. Our 2 bedroom non-smoking suite had beds that bowed in the middle, chipped paint, bad odors and stained carpet. So for $195.00 after taxes on Expedia I want my money back but hopefully all the negative reviews will get the corporate offices attention because even if you don't like the accommodations there is NO EXCUSE for horrible customer service from everyone but housekeeping!
4 out of 5
Recommended
for Everyone
by A verified traveller from arizona

hotel that was convenient to downtown

Posted 15-Jan-2016
Pros: The room was huge and quiet. All the rooms look out over the lobby.
Cons: We didn't have a sink in our bathroom. It was in the bedroom and a little bit inconvenient.
Location: The zoo and the aquarium are only a few miles away. The hotel is off the freeway, so easy to get anywhere.
Nice amenities, nice bar and lounge, breakfast was OK. Staff was very helpful.
Comment from Hotel Management
1-Feb-2016 by Front office, Hotel Management
Thank you for your review! We are happy that your stay was wonderful. if you are ever in the Dallas area again, please do not forget about your friends here at the Embassy Suites Dallas Market Center.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Dec-2015
It was a really nice place to stay, the only thing I didn't feel comfortable with, was the pool, to much chlorine and the water tempereture makes it more reactive, but in general everything else was awesome!!!!
5 out of 5
Recommended
for Everyone
by A verified traveller from lawton, OK

Nice hotel close to everything we were seeing.

Posted 29-Dec-2015
The staff was great and had a great time. My family enjoyed our time.
Comment from Hotel Management
3-Feb-2016 by Front office manager, Hotel Management
Thank you for your review! We are happy that your stay was wonderful. Please come visit us again!!!!