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Reviews of Days Inn & Suites by Wyndham Euless DFW Airport South

2 out of 5
Days Inn & Suites by Wyndham Euless DFW Airport South
13954 Trinity Blvd, Euless, TX

Reviews

6.4
Rating 10 - Excellent. 165 out of 933 reviews" "
Rating 8 - Good. 251 out of 933 reviews" "
Rating 6 - Okay. 199 out of 933 reviews" "
Rating 4 - Poor. 158 out of 933 reviews" "
Rating 2 - Terrible. 160 out of 933 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Days Inn on Apr 24, 2024
Thank you for your rating!

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Sloppy service from start to finish. Room poorly maintained (door hinges falling off, windows that wouldn't lock), just overall a budget hotel. Breakfast was abysmal. Very limited shuttle service (6-11p only), nothing much around the immediate area.
Stayed 1 night in Apr 2024
Response from Days Inn on Apr 23, 2024
We are truly sorry to hear about your disappointing experience during your stay with us. Providing exceptional service and maintaining our facilities to the highest standards are top priorities, and it's disheartening to learn that we fell short of your expectations. Your feedback regarding the condition of your room and the issues you encountered with our amenities is concerning, and we will immediately address these matters with our maintenance team to ensure that all areas are properly attended to and maintained. We understand the importance of a satisfying breakfast experience, and we apologize that our offerings did not meet your expectations. Regarding our shuttle service and the surrounding area, we understand the inconvenience this may have caused you. We will take your feedback into consideration as we continue to improve our services and amenities to better accommodate our guests needs. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

4/10 Poor

Adriana

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The staffs was friendly, but the room wasn’t quite clean, the floor was so dirty and sticky we had to put socks to be able to walk inside the room, the A/C filter was so dirty that was blowing dirty in the air . free Breakfast! the website was showing a small buffet but instead a small buffet we got a brown bag with 1 orange, 1 sunyD drink, bag with little muffins(kids)and 1 yogurt. I complaint at the front desk but they didn’t say anything.
Stayed 1 night in Apr 2024
Response from Days Inn on Apr 18, 2024
We apologize the inconvenience caused. Your feedback regarding the cleanliness of your room and the condition of the A/C filter is deeply concerning, and we will be investigating this matter thoroughly with our housekeeping and maintenance teams to ensure that corrective measures are taken immediately. Additionally, we apologize for any confusion or dissatisfaction regarding our breakfast offering. We strive to provide a satisfying breakfast experience for all our guests. Your comments will be shared with management for further review and improvement. We are committed to ensuring a better experience for you in the future.

2/10 Terrible

Martha, Diamond Bar

Travelled with family, Business traveller
Disliked: Staff & service, amenities
The Hotel has a no policy dog. We had a service dog and were not allowed to have it with us. Had to go to another hotel. They will not refund the charges.
Stayed 1 night in Apr 2024
Response from Days Inn on Apr 14, 2024
We sincerely apologize for the inconvenience you experienced. Service dogs are always welcome at our hotel, and we regret the miscommunication that led to this situation. Hope to welcome you back again!!

8/10 Good

Manomita

Travelled with family
Liked: Amenities
It was a pleasant experience
Stayed 2 nights in Apr 2024
Response from Days Inn on Apr 10, 2024
Thank you for sharing your experience with us. We are glad to hear you had a pleasant stay. We look forward to welcoming you back soon!

10/10 Excellent

Chris

Stayed 2 nights in Dec 2022
Response from Days Inn on Apr 23, 2024
Thank you for your rating!

10/10 Excellent

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stopover. Good beds and pillows.
Stayed 1 night in Mar 2024
Response from Days Inn on Apr 1, 2024
Thank you for taking the time to share your feedback! We are thrilled to know that you enjoyed the comfort of our beds and pillows during your stay with us. Ensuring our guests experience a restful and rejuvenating stopover is paramount to us. We hope to welcome you back again soon for another enjoyable stay!

10/10 Excellent

Mona

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Days Inn on Apr 14, 2024
Thank you so much for taking the time to rate your experience with us!

6/10 Okay

Carlette G

Disliked: Staff & service, property conditions & facilities
The was small not like the picture on the site, my room had the top missing from the fan in the rest room.
Stayed 2 nights in Mar 2024
Response from Days Inn on Mar 15, 2024
We are sorry to hear about your experience. Thank you for bringing these issues to our attention. We hope to have the opportunity to make it right during your next visit.

2/10 Terrible

Danielle

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The customer service was terrible. There was a misunderstanding about my small children staying in the room with us and instead of having a co versatile to fix the issue, I was given an intimation and treated terribly. The woman told me I would receive a refund for the night we didn’t stay (we left and booked a different hotel for our second night) but then when I handed her our keys, told me I would have to take it up with Expedia. Now I’m waiting for notification IF I will receive a refund and how much the hotel MIGHT refund me. No guarantees. Just waiting. The location is very clean and quiet but the people who run it are hateful.
Stayed 2 nights in Mar 2024
Response from Days Innn & Suites by DFW South - Euless on Mar 15, 2024
We apologize for any inconvenience caused during your stay. As per our hotel policy, we are unable to accommodate more than four guests in a room with two beds. When we communicated this to you and suggested booking an additional room, we regret that you declined and chose to leave. As your reservation was made through Expedia, we advised you to contact them directly for further assistance. We value your understanding and hope to have the opportunity to serve you better in the future. Thank you for your patience and cooperation.

10/10 Excellent

Vemekia

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice. The king room was a little bit on the small side but it was cozy..
Stayed 2 nights in Mar 2024
Response from Days Inn on Mar 15, 2024
Thank you for your feedback! We are glad you enjoyed the stay at our place and found the room cozy. We hope to welcome you back again soon.

10/10 Excellent

John, Norman

Just great experience
Stayed 1 night in Mar 2024
Response from DaysInn on Mar 6, 2024
Thank you so much for your kind words! We're glad you had a great experience with us. We appreciate your feedback and hope to see you again soon!

2/10 Terrible

Sissy

Disliked: Cleanliness, staff & service, property conditions & facilities
Waited more than one and a half hour for the shuttle service. The sheets are stained and there is no sustainable food available in the building for late arrivals.
Stayed 1 night in Feb 2024
Response from Days Inn on Apr 1, 2024
We apologize for the extended wait for our shuttle service and the condition of the sheets in your room. Your comfort is paramount, and we are addressing these issues promptly. We are committed to ensuring a more seamless and enjoyable stay in the future.

2/10 Terrible

Eulalio

Travelled with family
Disliked: Amenities
Poor customer service.
Stayed 2 nights in Jan 2024

6/10 Okay

DANIEL

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Yoisi

Stayed 1 night in Dec 2023

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the up stairs room was leaking water in our tub from the ceiling
Stayed 1 night in Dec 2023

6/10 Okay

Shelley

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Did not sleep under comforter because it was dirty. Bought my own blanket. Was there for one night so didn't complain. The room overall was decent.
Stayed 1 night in Dec 2023

8/10 Good

Scot

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Your airport shuttle took over an hour to pick us up. Other than that good job.
Stayed 1 night in Dec 2023

6/10 Okay

Tracy

Stayed 1 night in Dec 2023

4/10 Poor

Gregory

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Scot

Stayed 1 night in Nov 2023

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Jigna P on Nov 19, 2023
Thank you for your comments! I will share with my staff to encourage them.

4/10 Poor

Bertha

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not handicap friendly. Handicap parking too far from main entrance.
Stayed 6 nights in Oct 2023
Response from Jigna P on Nov 19, 2023
Thank you for your concerns, My apology for inconvenience. I will share with my owner to find out any other option if we have.

10/10 Excellent

NATALIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and quiet place Manager was very nice
Stayed 1 night in Oct 2023
Response from Jigna P on Nov 19, 2023
Dear Guest, Thank you for your comments. I will share with my staff.

8/10 Good

Laticha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Achila

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and safe. Very clean room.
Stayed 1 night in Oct 2023

2/10 Terrible

Terran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the most deceiving place the hotel looks nothing like the pictures. They added another fee considering you get it back at the end of the your stay if it is to there condition but they tell you nothing about it before hand. you can’t understand what they are saying and they act like they can’t hear or understand you when you talk to them. The ride from the airport to the hotel was a disaster felt like the guy driving didn’t talk to me and my husband the entire trip and about got us hit a couple times. Nothing to do around the hotel and if you ask the front desk if there is they just say no and nothing else! Not a good hotel and would not put my worse enemy in this place
Stayed 2 nights in Oct 2023

8/10 Good

Debbie

Stayed 1 night in Oct 2023
Response from Days Inn and suites by Wyndham Team on Dec 2, 2023
Dear Guest, thank you for sharing your comment. I will share the with my staff.

10/10 Excellent

Anthony

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
My room ac made a loud banging noise all night. I went to the front desk to request a new room. They gladly did so in about 15 minutes. The facilities seem to be older and shows in places but it was just a place to lay my head so no biggie. There is no hot breakfast just breakfast items the front desk put in a to go bag. Mine had a banana, orange, yogurt, a breakfast pastry, and granola bar. Very strange but it worked to hold me over.
Stayed 2 nights in Sep 2023

4/10 Poor

Jonathan

Disliked: Staff & service, property conditions & facilities
The stay served it’s purpose. There was no breakfast as advertised, it was sufficiently clean but still a bit sketchy. The staff was not friendly at all. It doesn’t take much to be friendly and offer a “hello” or “welcome back” when you walk in the door or pass in the hallway, but the staff ignores you unless you get their attention. The bed was comfortable at least.
Stayed 2 nights in Sep 2023

8/10 Good

Ralph

Travelled with partner
I pleasantly surprised. It was a really nice hotelS. I would definitely stay there again!
Stayed 1 night in Sep 2023

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Days Inn and suites by Wyndham Team on Dec 2, 2023
Thank you for comment. I will share with my staff.

10/10 Excellent

Aref

Stayed 1 night in Sep 2023

6/10 Okay

Edward

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel showed free continually breakfast but only had water and coffee. No food. The staff never at front desk have to ring a doorbell to get service. Felt like a college dorm not a hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

Andres

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Linda

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Believe what it says...
Was upset was not aware of a deposit at check in. Wasn't stated on line or on phone when booking. The hotel is older and towels and sheets were not clean at all. Had to get to replace and do myself. No breakfast as states, would be hot food. And deposit still hasn't been credit back to my account. Said, will be credit 24hrs after check out. Been three days and no credit.
Stayed 4 nights in Sep 2023

8/10 Good

Nicola Alicia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for short stay
Stayed 3 nights in Sep 2023

6/10 Okay

Krystle

Stayed 4 nights in Sep 2023

10/10 Excellent

BRETT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and cozy, the only issue I found was that the iron to press some clothes was in a not working condition.
Stayed 2 nights in Aug 2023

6/10 Okay

Eduardo Tergolina

Liked: Property conditions & facilities
Disliked: Amenities
There were millipedes and other bugs in the room. The access to the convenience store was really bad. Very limited access to food.
Stayed 3 nights in Aug 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Dissapointed
Reserved 2 beds and they were out before we arrived (at 3pm). Not super friendly.
Stayed 1 night in Aug 2023

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2023

4/10 Poor

Edward, Salina

Stayed 1 night in Jul 2023
Response from Jigna P on Aug 1, 2023
Dear Edward, I am sorry that we did not meet your expectations. I will share your concerns with my staff and make it correct for future guest. Thank you

10/10 Excellent

Katia Yuliana

Everything was nice
Stayed 3 nights in Jul 2023
Response from Jigna P on Jul 27, 2023
Thank you for your response.

6/10 Okay

Mehgan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Evenings staff was welcoming but morning staff had no care for our health when shown pictures of the terrible conditions of the room. I was very nice and said I wanted to make them aware of the conditions and they wouldn’t say a word except have a nice day.. I will never stay there again and hope they cared to fix the conditions of the room before they aloud someone else to stay in there.
Stayed 1 night in Jul 2023
Response from Jigna P on Jul 27, 2023
Dear Guest, Thank you for your concerns. I will give them more training.my apology for inconvenience. Thank you

2/10 Terrible

laderrick

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible customer service
Stayed 3 nights in Jul 2023

2/10 Terrible

Theresa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
That property was the worst motel/hotel I've ever checked into. From the entrance to the room, it smelled of mold and/or mildew, both of which I'm extremely allergic to. We were only in the room 10-15 mins, before I started feeling sick. The a/c looked like it was going to fall out of the wall, there was a bio stain on 1 bed cover and Lord only knows what the other "stain" on the 2nd bed cover was; there was what appeared to be bio on the bible and the bathroom light looked like it was going to fall from the ceiling. I explained all this to the clerk at the front desk, but he almost seemed shocked, like he had no idea the conditions were terrible. I asked for a print out showing we were checking out, as I'm unable to stay in a place that's going to keep me sick for the duration of our trip. We're requesting a full refund of ALL MONIES PAID. We'd prefer to resolve this directly with Days Inn, but will file a dispute with our credit card provider if that doesn't happen very soon. Thanks for your attention and expedient resolution.
Stayed 2 nights in Jul 2023