Ratings based on 964 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller fromtexas

Nice hotel close to the airport

Posted 19-Feb-2017
Great place to stay. Great location to Parking Spot 2 and DFW airport.
Comment from Hotel Management
20-Feb-2017 by Blanca , Hotel Management
C, Thank you for staying with us, we appreciate you being our guest and are glad to know that you enjoyed your time with us. We look forward to your next visit.
3out of 5
Recommended
for Everyone
by A verified traveller fromPenticton . B.C. Canada

Nice hotel close to airport

Posted 18-Feb-2017
Called for shuttle service .and waited over an hour. Hotel was good when we got there.
Comment from Hotel Management
20-Feb-2017 by Blanca , Hotel Management
Pat, Thank you for staying with us, we appreciate you being our guest and are glad that you enjoyed your stay with us. That being said, please accept our apology for the long wait on our shared ride shuttle. We are continuously working with our provider so that we can improve our service.
4out of 5
Recommended
for Everyone
by A verified traveller fromChicago, IL

Great place to stay! Exceeded our expectations.

Posted 30-Jan-2017
Hotel was very clean and updated. Would stay here again.
Comment from Hotel Management
30-Jan-2017 by Blanca , Hotel Management
Steven, We are very happy to hear that you enjoyed your stay with us, we always want our guest to leave happy and am glad to know we accomplished this with you.
3out of 5
Recommended
for Everyone
by A verified traveller

Close to airport but not noisy at all!!

Posted 27-Jan-2017
Pros: Big room with sofa bed. No noise despite closeness to airport. Loved the shampoo and lotion as tubes by the shower.
Cons: Carpet is dated.
Despite being close to the airport, we did not hear noise inside the room. Breakfast was included and as good as any other of the same level. Carpet is dated but seemed to be taken care of. I think it was just a little pricey. And we loved the tubed shampoo by the shower (very smart and less waste)
Comment from Hotel Management
27-Jan-2017 by Blanca , Hotel Management
Thank you for staying with us, we are happy to hear that you had a quiet stay and that you liked our environmentally friendly Shampoo/Conditioner & lotion dispensers.
3out of 5
Recommended
for Everyone
by A verified traveller fromDallas

Good for an overnighter

Posted 17-Jan-2017
Close to airport with shuttle service. The breakfast is ok. The room was updated, but some of the furniture is outdated. Overall 3 out of 5 stars.
Comment from Hotel Management
18-Jan-2017 by Blanca , Hotel Management
Kenny, Thank you for staying us, we are happy to hear that you enjoyed our breakfast selections. We will be updating our Guest room furnishings in the coming months. We look forward to seeing you again once this update has been completed.
3out of 5
by A verified traveller fromIrving, TX

Okay hotel for the price

Posted 9-Jan-2017
As far as staff and cleanliness goes, this hotel was excellent. There was small issues with room, pillows were too firm, and not much of a blanket or duvet. Those were minor issues that could be dealt with. However, on the day of checkout, I fell and slipped in the shower. There's absolutely no grip on the tub and if you slip, nothing to hold onto. I fell straight out of the tub and landed on the tile floor. Luckily, I wasn't too hurt. My tailbone seems to be bruised, but should be okay. I'd stay here again if they fixed that small issue with the tub. Breakfast was good. They had a variety of eggs and waffles, along with yogurts, cereals and oatmeal. Not a terrible hotel, just be careful getting in and out of the shower. :)
Comment from Hotel Management
16-Jan-2017 by Blanca , Hotel Management
Roxy, We are glad to hear that you enjoyed our breakfast selections and regret your terrible accident in our bathtub. We always want our guests to enjoy their stays with us; we truly regret any harm you experienced.
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel next to DOW airport

Posted 8-Jan-2017
When I landed I was able to call for the shuttle and was taken right to the hotel. It was below freezing out so when I checked in I was pointed in the direction of the hot coffee free of charge. The room was very clean and quiet especially for a Friday night. Would stay here again.
Comment from Hotel Management
9-Jan-2017 by Blanca , Hotel Management
Thank you for being our guest, we are very happy to hear that our Airport shuttle was prompt and that our staff was courteous and attentive. We always want to provide a pleasant and memorable stay for our guests.
5out of 5
Recommended
for Everyone
by A verified traveller

Great hotel!

Posted 3-Jan-2017
Good price, nice hotel, comfortable bed, convenient breakfast and close to DFW.
Comment from Hotel Management
3-Jan-2017 by Blanca, Hotel Management
Thank you for being our guests, we are glad to know that you enjoyed our breakfast selections and that you had a comfortable night sleep in our beds.
5out of 5
Recommended
for Everyone
by A verified traveller

Check in

Posted 29-Dec-2016
Fast service when I arrived to the Hotel. Excellent service.
Comment from Hotel Management
30-Dec-2016 by Blanca, Hotel Management
Thank you for being our guest we appreciate your preference for our property and are glad to know that our service was timely.
4out of 5
by A verified traveller

Airport notel

Posted 25-Dec-2016
Cons: Triple and windows to help keep the airport noise at bay?
A pretty standard airport hotel with a convenient shuttle. The shuttle drivers and all staff were great. The room was spacious while the bathroom was a little cramped. The fridge and microwave are great to have coupled with the variety of microwavable selections at reception. This is a great feature for travelers arriving on an evening flight who just need a small dinner. Perhaps it was the low cloud over keeping in the sound but the prom]ximity to the runway meant that the planes taking off were particularily loud. Earplugs were required. We had an even numbered room, perhaps the other side of the hotel was quieter. The staff made up for this shortcoming and the shuttle drivers were hilarious.
Comment from Hotel Management
27-Dec-2016 by Blanca, Hotel Management
We appreciate you being our guests and regret any discomfort you experienced due the noise level in you room. We are glad to know that our staff was courteous and attentive and look forward to seeing you again when in our area.