Ratings based on 244 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller fromDallas

Good for an overnighter

Posted 17-Jan-2017
Close to airport with shuttle service. The breakfast is ok. The room was updated, but some of the furniture is outdated. Overall 3 out of 5 stars.
Comment from Hotel Management
18-Jan-2017 by Blanca , Hotel Management
Kenny, Thank you for staying us, we are happy to hear that you enjoyed our breakfast selections. We will be updating our Guest room furnishings in the coming months. We look forward to seeing you again once this update has been completed.
3out of 5
by A verified traveller fromIrving, TX

Okay hotel for the price

Posted 9-Jan-2017
As far as staff and cleanliness goes, this hotel was excellent. There was small issues with room, pillows were too firm, and not much of a blanket or duvet. Those were minor issues that could be dealt with. However, on the day of checkout, I fell and slipped in the shower. There's absolutely no grip on the tub and if you slip, nothing to hold onto. I fell straight out of the tub and landed on the tile floor. Luckily, I wasn't too hurt. My tailbone seems to be bruised, but should be okay. I'd stay here again if they fixed that small issue with the tub. Breakfast was good. They had a variety of eggs and waffles, along with yogurts, cereals and oatmeal. Not a terrible hotel, just be careful getting in and out of the shower. :)
Comment from Hotel Management
16-Jan-2017 by Blanca , Hotel Management
Roxy, We are glad to hear that you enjoyed our breakfast selections and regret your terrible accident in our bathtub. We always want our guests to enjoy their stays with us; we truly regret any harm you experienced.
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel next to DOW airport

Posted 8-Jan-2017
When I landed I was able to call for the shuttle and was taken right to the hotel. It was below freezing out so when I checked in I was pointed in the direction of the hot coffee free of charge. The room was very clean and quiet especially for a Friday night. Would stay here again.
Comment from Hotel Management
9-Jan-2017 by Blanca , Hotel Management
Thank you for being our guest, we are very happy to hear that our Airport shuttle was prompt and that our staff was courteous and attentive. We always want to provide a pleasant and memorable stay for our guests.
5out of 5
Recommended
for Everyone
by A verified traveller

Great hotel!

Posted 3-Jan-2017
Good price, nice hotel, comfortable bed, convenient breakfast and close to DFW.
Comment from Hotel Management
3-Jan-2017 by Blanca, Hotel Management
Thank you for being our guests, we are glad to know that you enjoyed our breakfast selections and that you had a comfortable night sleep in our beds.
5out of 5
Recommended
for Everyone
by A verified traveller

Check in

Posted 29-Dec-2016
Fast service when I arrived to the Hotel. Excellent service.
Comment from Hotel Management
30-Dec-2016 by Blanca, Hotel Management
Thank you for being our guest we appreciate your preference for our property and are glad to know that our service was timely.
4out of 5
by A verified traveller

Airport notel

Posted 25-Dec-2016
Cons: Triple and windows to help keep the airport noise at bay?
A pretty standard airport hotel with a convenient shuttle. The shuttle drivers and all staff were great. The room was spacious while the bathroom was a little cramped. The fridge and microwave are great to have coupled with the variety of microwavable selections at reception. This is a great feature for travelers arriving on an evening flight who just need a small dinner. Perhaps it was the low cloud over keeping in the sound but the prom]ximity to the runway meant that the planes taking off were particularily loud. Earplugs were required. We had an even numbered room, perhaps the other side of the hotel was quieter. The staff made up for this shortcoming and the shuttle drivers were hilarious.
Comment from Hotel Management
27-Dec-2016 by Blanca, Hotel Management
We appreciate you being our guests and regret any discomfort you experienced due the noise level in you room. We are glad to know that our staff was courteous and attentive and look forward to seeing you again when in our area.
4out of 5
Recommended
for Everyone
by A verified traveller

空港近くのホテル

Posted 12-Dec-2016
飛行機の遅延により当日に急遽予約をしました。 周囲に類似のホテルが密集している地区にあります。ホテルシャトルは連絡が必要なので、空港のバレット係員にお願いして、呼んでもらいました。なので、もし当日予約の際には、空港の電話で呼び出せるホテルを確認して予約した方が楽かも知れません。 近くのガソリンスタンド併設されたコンビニとハンバーガーショップがあり食事ができます。ただ、他には食事のできるような場所はありません。近くのお店からホテルに届けてもらうこともできる様でした。 受付の対応もよかったです。翌日シャトルを利用する際には、受付時にでも予約をしておく必要があります。30分おきぐらいで出発し、各ホテルや各ターミナルをまわるので、時間には余裕があった方がよいです。 部屋はきれいですが、道路側になった場合には少しうるさいと思います。 朝食もこの類のホテルでみられる普通の朝食ですが、暖かいものが幾分多くありました。平日6:30から、土日は7:00から、実際はもう少し早目でOKの様ですが、早朝の便を使われる方は利用できないと思います。
Comment from Hotel Management
14-Dec-2016 by Blanca, Hotel Management
Thank you for being our guest, we appreciate you choosing to stay with us, and are glad to know that you enjoyed your stay. We look forward to seeing you again on your next trip to our area.
5out of 5
Recommended
for Everyone
by A verified traveller fromSan Antonio

Perfect location for trip to LEGOLAND/Galylord

Posted 2-Dec-2016
Pros: Location great, free breakfast-choices were plentiful
Location: About 5-6 miles from LEGOLAND, and Gaylord Resort, right off access road so easy to get on highway.
Great hotel, easy access to LEGOLAND, the Aquarium and Gaylord Resort. Very clean , staff was nice. Only issue was room description stated 2 queen beds and they seemed more like full even after verifying with front desk. Other than excellent place to say , reasonably priced and great free breakfast.
Comment from Hotel Management
5-Dec-2016 by Blanca , Hotel Management
Thank you for being our guest, we are glad to know that our location was convenient to your needs are happy to hear that you enjoyed your stay with us.
5out of 5
Recommended
for Everyone
by A verified traveller fromOklahoma

The room was huge!

Posted 30-Nov-2016
Pros: Room size
Very nice hotel and so close to airport. Room was much bigger than we expected and beds were comfortable.
Comment from Hotel Management
1-Dec-2016 by Blanca, Hotel Management
Gail, We are very happy to know that you enjoyed our spacious rooms and beds. Thank you for staying with us and hope to see you again in the future.
4out of 5
Recommended
for Everyone
by A verified traveller fromnew zealand

Nice hotel close to airport

Posted 28-Nov-2016
This is a good hotel close to airport , however there is only a whataburger near it
Comment from Hotel Management
1-Dec-2016 by Blanca, Hotel Management
John, Thank you for being our guest, we appreciate your preference for our property.