Ratings based on 843 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller fromTucson, AZ

disappointed

Posted 25-Aug-2016
Pros: Good breakfast and comfy bed. Room was quiet. Staff were nice.
Cons: More outlets for electric and a counter in bathroom. Don't give a room that is for handicapped to people who are not.
Location: Nice location for Costco and Walmart.
TV would not work with remote. Had to call for help lamps were unplugged, could not move King bed to plug in. No counter in bathroom..big problem for girls. Where can you put your stuff? No microwave. Was a handicap room. We aren't handicaped. No place to plug in cell phones. Need to have more electric outlets. Very frustrating!
3out of 5
by A verified traveller fromLawton OK

Plus and minus

Posted 17-Aug-2016
Very resonable room rate. Would have been very good review. The room looked nice and bathroom was clean, but our room had a musty mildew smell, especially over by the AC unit which was right next to the bed.
Comment from Hotel Management
18-Aug-2016 by Blanca , Hotel Management
We appreciate you being our guest and regret the unpleasant smell in your guest room. We will address this issue immediately and hope to see again on another occasion.
5out of 5
by A verified traveller

Posted 17-Aug-2016
Hotel was great. and the personnel awesome. I forgot something on my room before checking out and the personnel of the hotel was very nice to send me my stuff by mail to my home. Really happy with the personnel at the Best Western Plus DFW.
Comment from Hotel Management
18-Aug-2016 by Blanca , Hotel Management
Thank you for staying with us, we appreciate your comments, our staff takes pride in making our guests feel welcomed.
5out of 5
by A verified traveller fromKnoxville, TN

Clean Hotel near DFW

Posted 17-Aug-2016
Business traveler coming in late needed an airport hotel. The staff was friendly, rate was good, room was clean, and it's close to the airport.
Comment from Hotel Management
18-Aug-2016 by Blanca , Hotel Management
Christopher, We are glad to know that you enjoyed your stay, and that our staff was polite and helpful. We look forward to your next visit.
5out of 5
by A verified traveller

Posted 16-Aug-2016
Very nice, front desk person was very friendly and helpful. Loved tht we could leave our car there.
Comment from Hotel Management
18-Aug-2016 by Blanca , Hotel Management
We appreciate your preference for our property and are glad to know that you took advantage or our Park and Fly option. As well as that our staff was courteous and attentive.
4out of 5
by A verified traveller

Nice clean hotel close to airport

Posted 12-Aug-2016
Really close to the airport... too close if you are a light sleeper.
Comment from Hotel Management
12-Aug-2016 by Blanca , Hotel Management
Thank you for staying with us; we appreciate you being our guest. Please let us know if noise is a concern for you on any future stay, we will do our best to accommodate you, as well as provide you with comfortable earplugs if necessary.
4out of 5
by A verified traveller

Posted 11-Aug-2016
Staff very helpful and polite. From front desk to housecare to cafeteria were very curteous.
Comment from Hotel Management
12-Aug-2016 by Blanca , Hotel Management
Thank you for staying with us; we appreciate you being our guest and are glad to know that our staff was courteous and attentive. Knowing that you enjoyed your stay with us gives us great pride.
5out of 5
by A verified traveller fromMiami, FL

It very spacious room

Posted 2-Aug-2016
I like this hotel. It was very spacious room, clean, and all staff was very friendly. The only thing I did not lilke it, there is no public transportation close to the Hotel. But overall it was excellent.
Comment from Hotel Management
12-Aug-2016 by Blanca , Hotel Management
Thank you for staying with us, we appreciate you being our guest and are glad to know that our staff was courteous and attentive. We look forward to seeing you again during your next visit to our area.
3out of 5
by A verified traveller

its ok

Posted 1-Aug-2016
Pros: price
Cons: eliminate soap, champu etc dispensers
nothing exiting, so so, more or less, nnnnnnnnnnnnnnnnnnnnnnnnnnnn
Comment from Hotel Management
12-Aug-2016 by Blanca , Hotel Management
Thank you for staying with us, we appreciate you being our guest and your detailed feedback. We look forward to seeing you again during your next visit to the DFW area.
5out of 5
by A verified traveller

Amazing and clean hotel close to the airport

Posted 27-Jul-2016
Amazing clean and professional hotel close to the airport as well as attractions in Arlington. The room was extremely clean, quiet, and the smell of the entire hotel was wonderful. The breakfast buffet had a large amount of choices and it was super yummy. This is now our go to hotel when visiting Dallas!!!
Comment from Hotel Management
12-Aug-2016 by Blanca , Hotel Management
Kristin, Thank you for staying with us; we appreciate you being our guest. Knowing that enjoyed our facility as well as our breakfast selections gives us great pride. We look forward to seeing you again during your next visit to our area.