Had trouble with bathroom stool. Addressed problem shortly after reporting. Staff very kind and hospitable. Someone usually at front desk when you enter. Very quiet area where hotel is located. Would have liked indoor hot tub and or swimming pool.
After a week of staying in not-so-great-but-cheap hotels, I was blown away when I walked into my hotel room. It was amazing - and for such a low price! Room was huge, had a kitchen with a full sized fridge, oven, and dishwasher, large couch, workspace, very comfortable bed. It was close to the size of the condo I live in! The heat in my room went out, but the hotel staff were very apologetic and kind and quickly moved me to another room of equal greatness. I seriously considered cancelling my upcoming hotels in other towns in order to stay here longer. Felt like I should be entertaining guests here. Lots of selection for breakfast and close to any restaurant you could want. I am already planning on staying here the next time I'm nearby. Couldn't recommend it enough.
My husband and I enjoyed our weekend stay at this hotel! From the moment we walked in we were greeted with warm, friendly people. Whether is was at check in, the housekeeping, or at breakfast the staff always spoke to us. Speaking of breakfast: hot, fresh, and simple yet still delicious! My husband very much enjoyed the breakfast. He will not stay at a hotel without breakfast! Although my favorites were the apartment home-like feel of the clean room and the clean kitchen, I have to admit breakfast was good. I got up every morning for breakfast. Something I rarely do at hotels. We enjoyed our stay and will definitely be staying again! (We booked another weekend before we even checked out our room)
Only complaint the water from kitchen sink looked cloudy. I don't know why and didn't even ask. Maybe because they began a full pool renovation that weekend? :/ We just used bottled water instead to cook our pasta in.
Considering everything I've said and our experience at the Residence Inn by Marriott Dallas Arlington South, I would still recommend this hotel to anyone.
Had to change rooms only because the bathroom smelled of cigarettes so bad. Bed was comfy really nice and clean other wise. Moved to another room like night and day the room wasn't very good smaller tv, burner on stove didn't work and bed as hard as rock. Next time I will check out the room better
The facility is outdated and needs to be updated. I use it primarily because of its location to the businesses I serve. If they don't upgrade I will find other accommodations.
The good news is that the staff work well with the customers. Rooms are cleaned and when asked to do or correct an issue they do so.
Our first stay here, and we were very pleased to see the size of the room. The staff was very friendly and everything was nice and clean. The beds were comfortable and the room was quiet. We will definitely stay here again.
Everything was ok Except when I checked in they wouldn't do the tax exempt for the church. I was told by Expedia rep that they would remove it and they wouldn't because I did the reservation through Expedia. I wasn't pleased with that. Therefore I won't be using Expedia again. Hotel was fine.