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Reviews of Welcome Inn

2.5 out of 5
Welcome Inn
3243 Merrifield Avenue, Dallas, TX

Reviews

5.4
Rating 10 - Excellent. 44 out of 434 reviews" "
Rating 8 - Good. 78 out of 434 reviews" "
Rating 6 - Okay. 114 out of 434 reviews" "
Rating 4 - Poor. 78 out of 434 reviews" "
Rating 2 - Terrible. 120 out of 434 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

6.2/10

Amenities

5.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way the room was set up was very convenient.
Stayed 2 nights in Jun 2022
Response from Guest service team on Jul 13, 2022
Dear Jonathan; Thank you for your feedback and see you soon

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it peace n quite
Stayed 1 night in Jun 2022
Response from Guest service team on Jul 13, 2022
Dear Jeffrey; Thank you for your feedback and look forward to see you again

8/10 Good

LUIS

Stayed 1 night in Jun 2022

10/10 Excellent

Abdul

Stayed 1 night in Jun 2022
Response from Mack on Jun 17, 2022
Dear Abdul; Thank you for your feedback and look forward to provide same pleasant stay with us

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done y'all!!
Very, very pleased with my stay. Never stayed here before and booked a room because of proximity to a job, and I was very satisfied. Very clean, smells great, very friendly staff, turn down service was perfect. I will definitely be staying here for my next trip. Well done!
Stayed 2 nights in Jun 2022
Response from Mack on Jun 17, 2022
Dear Robert; Thank you for taking time to write review about your stay with us. We appreciate your compliments and look forward to provide another great stay with us.

6/10 Okay

Woody

Travelled with family
Disliked: Property conditions & facilities
Ok just to sleep
Needs updated, walls, cabinets missing door.
Stayed 1 night in May 2022
Response from Mack on Jun 17, 2022
Dear Woody; Thank you for your feedback and we will be using your feedback for improvements and hope to see you again.

2/10 Terrible

Alina

Business traveller
The service was bad, rude staff
Stayed 1 night in May 2022
Response from Mack on May 21, 2022
Dear Alina; Please accept our apology and we will use your feedback for improvement.

6/10 Okay

Daniel, Stafford

Business traveller
Disliked: Property conditions & facilities
Looks scary from the outside. Room was ok, but not very attractive
Stayed 1 night in Apr 2022
Response from Guest service team on May 8, 2022
Dear Daniel; Thank you for your feedback and we will use your feedback for improvement. We hope to see you again for better experience.

6/10 Okay

Tangular

Stayed 1 night in Apr 2022
Response from Guest service team on May 8, 2022
Dear Tangular; Thank you for your feedback and hope to see you again

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place if you wanna be close to Deep Elum and cheap rate is important. I plan on staying her again
Stayed 1 night in Apr 2022
Response from Guest service team on May 8, 2022
Dear William; Thank you for your feedback and look forward to see you again.

6/10 Okay

Joseph

Nothing agverage
Stayed 1 night in Apr 2022
Response from Guest service team on May 8, 2022
Dear Joseph; Thank you for your feedback and hope to see you again for better experience.

8/10 Good

Elias

Stayed 1 night in Apr 2022
Response from Guest service team on May 8, 2022
Dear Elias; Thank you for your feedback and look forward to see you again.

10/10 Excellent

Victor

Liked: Staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2022
Response from Guest service team on May 8, 2022
Dear Victor; Thank you for your feedback and we look forward to see you again.

10/10 Excellent

Church's

Stayed 1 night in Apr 2022
Response from Guest service team on May 8, 2022
Dear Church; Thank you for your feedback and look forward to see you again.

10/10 Excellent

Keegan

Stayed 1 night in Mar 2022

2/10 Terrible

Todd

Stayed 1 night in Mar 2022

4/10 Poor

Eric

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Look elsewhere
The facility is old and my room wasn't in good condition. The laminate floor was cracked and buckled. The thing that bothered me was that it was also unswept. The shower was terrible. There were no lamps in the room. If you're looking for a bed and roof and don't mind the noise from the freeway, this might suffice. The only upside was that the counter help was very pleasant.
Stayed 2 nights in Mar 2022

6/10 Okay

Jaelyn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bugs all over the room. Staff was nice and helped, but room service didn’t come until the end of the day. Several kids running in and out of rooms and bugs all over the room.
Stayed 2 nights in Mar 2022

8/10 Good

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night family stay
This motel was close to the venue we were attending for a concert. Check in was quick, desk and housekeeping staff were pleasant and helpful. The beds were the most comfortable beds we have slept on in all our travels. Bedding was clean. Towels were clean. Room overall was clean and comfortable, the heat/air unit worked great. We heard absolutely no noise from the surrounding rooms, and they were very busy all weekend. Would stay here again.
Stayed 2 nights in Feb 2022

8/10 Good

Kirk

Stayed 1 night in Feb 2022

6/10 Okay

Manuella

Disliked: Property conditions & facilities, room comfort
You get what you paid for
You get what you paid for
Stayed 1 night in Jan 2022

4/10 Poor

Lee

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022

2/10 Terrible

Timothy

Disliked: Cleanliness, amenities, property conditions & facilities
This place was in a really unsafe area. Ubers didn’t want to come because of the unsafe area. Drug deals out front, homeless people coming through. Wouldn’t recommend.
Stayed 1 night in Dec 2021

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Demitra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is worth the money
I would stay again and also i am recommending this place it is really clean and very quiet. Service is really nice. Great place to stay
Stayed 2 nights in Dec 2021

2/10 Terrible

ChJarinshe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities
Clean, inexpensive, no-frills room. Neither outstanding nor displeasing experience. Satisfied for $72 night stay. Paramedics were called into another room down the row, so there were flashing lights around bedtime, but can't fault the hotel for that.
Stayed 1 night in Dec 2021

2/10 Terrible

Alyssa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here… it is terrifyingly sketchy and dirty. There were no towels, I killed roaches, and the staff were terribly rude. Pay the extra 20-40$ to stay elsewhere in a hotel.
Stayed 3 nights in Nov 2021

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't that quiet. Since highway is like right next to it. It was nice.
Stayed 1 night in Oct 2021

2/10 Terrible

Jorge

Stayed 1 night in Oct 2021

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
The room was nice and clean, staff very friendly and helpful
Stayed 2 nights in Sep 2021
Response from Guest Service team on Oct 10, 2021
Thank you for your feedback

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Place reminded me of a pay by the hour place
Stayed 5 nights in Aug 2021

6/10 Okay

Anetria

Business traveller
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
First thing I liked is that I was able to confirm my reservation before I arrived. And when I did arrive the desk clerk remembered me calling. The room was presentable and the clean, the bed was comfortable. I would have rated them higher but I think they were remodeling so, matresses and etc was outside some units. But overall, I would go back. Great access to the freeway.
Stayed 1 night in Jul 2021

6/10 Okay

Dillon

Stayed 1 night in Jul 2021

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was great! The gentleman that attended me was very friendly
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good
Stayed 1 night in Jul 2021

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fathers Day weekend
Clean. Comfortable beds. Food needs were meet...microwave and mini fridge was available to store food and drinks. Close to the freeway, overall good experience. Will stay again when in Dallas.
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Nice staff!!!
Stayed 1 night in May 2021
Response from Mack on May 29, 2021
Thank you for ratings and compliments about staff. We look forward to provide another great stay with us.

2/10 Terrible

Cierra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Guest Service team on Apr 11, 2021
Thank you for ratings and we will try our best to exceed your expections.

2/10 Terrible

Daniel

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Aliayah

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2020
Response from Mack on Aug 24, 2020
Dear Aliayah; Thank you for your business and ratings. we look forward to see you again

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020
Response from AJ on Aug 11, 2020
thank you for your visit, we wish to see you next time.

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2018
Response from AJ on Aug 11, 2020
Thank you.

6/10 Okay

Verified traveller

Stayed 3 nights in Jun 2019
Response from AJ on Aug 11, 2020
Thank you.

2/10 Terrible

Verified traveller

Stayed 3 nights in Jun 2019
Response from AJ on Aug 11, 2020
Thank you.

2/10 Terrible

Verified traveller

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We pulled up and it was junky looking. I was afraid we would get bugs from there. The area its in is kind of scary. I tried calling and talking to the front desk they didn't answer. I called again and finally talked to someone and they were not the biggest help.
Stayed 3 nights in Jun 2019
Response from Guest Relations on Jul 6, 2019
On behalf of our team, we sincerely thank you for taking the time to leave us your comments as all guest feedback is our best asset when it comes to positive improvement. Our warm and caring staff are always aiming to maintain our high standards in hospitality. In that regard, we apologize for any perceived rudeness, as this is not typical of our reviews. We also apologize that our facilities did not live up to your expectations. Your concerns are important to us and will be forwarded to our team for discussion. Wishing you safe travels on the road ahead.

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019
Response from AJ on Aug 11, 2020
Thank you for your great review, we wish to see you again

10/10 Excellent

rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service
The rooms were clean the service was great .. I had made a mistake and requested a smoking instead of non smoking. The front desk clerk quickly look and found me a non smoking for me and witch me right out ..
Stayed 1 night in Apr 2019