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Bestway Inn – Avis

2 out of 5
Bestway Inn
2501 West Airport Fwy, Bedford, TX

Avis

6,8
Note de 10 – Excellent, d’après 79 avis sur 374." "
Note de 8 – Bien, d’après 118 avis sur 374." "
Note de 6 – Acceptable, d’après 81 avis sur 374." "
Note de 4 – Médiocre, d’après 39 avis sur 374." "
Note de 2 – Terrible, d’après 57 avis sur 374." "

7,2/10

Propreté

7,0/10

Service et personnel

5,6/10

Commodités

6,8/10

État et installations de l’hébergement

6,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Michael

Points forts : Propreté
Séjour de 2 nuits en avril 2024
Ricky a répondu le 9 avr. 2024
Thanks so much for being our guest, and for your feedback. We appreciate you so much! Please come back

6/10 – Acceptable

Oscar

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was accessible and clean, bathtub has a drip leak but is ok. good price,
Séjour de 1 nuit en février 2024
Ricky a répondu le 1 mars 2024
Thank you so much for your feedback, it lets us know the areas where we need to make improvements. Thank you again

8/10 – Bien

Laura

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Overall good stay
Séjour de 1 nuit en février 2024
Ricky a répondu le 19 févr. 2024
Thanks so much for being our guest, and for your feedback. We appreciate you so much! Please come back.

10/10 – Excellent

Jolie

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 7 nuits en janvier 2024
Ricky a répondu le 21 janv. 2024
Thanks so much for being our guest, and for your feedback. We appreciate you so much! Please come back

10/10 – Excellent

Sandra

Séjour de 1 nuit en janvier 2024
Ricky a répondu le 14 janv. 2024
Thanks so much for being our guest, and for your feedback. We appreciate you so much! Please come back.

6/10 – Acceptable

RAUL

Voyage en famille
Points forts : État et installations de l’hébergement
Points faibles : Propreté
The property is close to the freeway and lots of places to eat. The lobby was closed so you have to stay outside in the cold. Not enough towels were provided. Due to Thanksgiving holiday room service was not available until the next day.
Séjour de 2 nuits en novembre 2023
Ricky a répondu le 10 déc. 2023
Thank you so much for staying with us; so sorry you were not comfortable. We appreciate your feedback!

8/10 – Bien

Ricardo

Séjour de 1 nuit en octobre 2023
Ricky a répondu le 2 déc. 2023
Thanks so much for being our guest. We appreciate you so much! Please come back.

2/10 – Terrible

Rudy

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Stained towels and comforters, broken toilet seat,roaches in the restroom
Séjour de 1 nuit en octobre 2023
Ricky a répondu le 30 oct. 2023
I wanted to apologize for your experience at our property. Rest assured I will share your concerns with our staffso that we can work on these areas of opportunity. We thank you for staying with us and offering us your feedback. We hope to see you again soon.

4/10 – Médiocre

mikaela

Points faibles : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en septembre 2023
Ricky a répondu le 3 oct. 2023
We apologize for the dissatisfaction with your stay as we do our best to ensure all of our guests have a comfortable, enjoyable stay with us. We hope for another opportunity to exceed your expectations in the near future.

4/10 – Médiocre

eduardo

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Cockroaches on the room
Séjour de 1 nuit en septembre 2023
Ricky a répondu le 18 sept. 2023
We apologize for the dissatisfaction with your stay as we do our best to ensure all of our guests have a comfortable, enjoyable stay with us. We hope for another opportunity to exceed your expectations in the near future.

8/10 – Bien

Nathan

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Decent place at a good price
Was pretty clean, no bugs, AC worked. Was as good as i expected or better.
Séjour de 1 nuit en août 2023
Ricky a répondu le 22 août 2023
Thanks so much for being our guest, and for your feedback. We appreciate you so much! Please come back.

2/10 – Terrible

charles

Points forts : Propreté
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
The area was ok paid $80 a night ice machine broken towels was dirty and old worn out roaches was everywhere told the manger all he could say is I'll move you to another room took videos on the room wish I could get my money back
Séjour de 2 nuits en août 2023
Ricky a répondu le 21 août 2023
We apologize for the dissatisfaction with your stay as we do our best to ensure all of our guests have a comfortable, enjoyable stay with us.Management did offer you for the refund but you decided to stay with us and have you signed the folio that you chose to stay instead getting refund. we still have copy of the folio that you had in written

2/10 – Terrible

Mr.w

Voyage en groupe
Points forts : Commodités
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Estuve una noche y realmente me sentí en peligro en esta propiedad...no la recomiendo ni gratis!!!!suciedad de las camas ,cobijas muy sucias ,baños asquerosos y sobretodo muy inseguro...NO LA VOLVERIA A USAR.
Séjour de 1 nuit en août 2023
Ricky a répondu le 20 août 2023
I am so sorry to hear about your experience at our property, this is definitely not the experience we would like forour guests. We do hope you reconsider staying with us in the future to allow us the opportunity to better serve you. We thank you for staying with us

8/10 – Bien

Joel

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice clean room
Nice clean room.
Séjour de 1 nuit en août 2023
ricky a répondu le 10 août 2023
Thank you for staying with us. Please come back and see us again soon.

8/10 – Bien

Jerry

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Desoto car and family visit
Went to the area to visit daughter, son-in-law and the twin grandkids, and to look at an old car for sale.
Séjour de 1 nuit en juin 2023
Ricky a répondu le 26 juin 2023
Thanks so much for being our guest, and for your feedback. We appreciate you so much! Please come back.

4/10 – Médiocre

corby

Séjour de 1 nuit en juin 2023
Ricky a répondu le 10 août 2023
Thanks so much for being our guest, and for your feedback. We appreciate you so much

10/10 – Excellent

David

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great stay
The Hispanic lady that checked me in was so helpful . Great customer service . It's extremely quiet very clean environment just need better pillows
Séjour de 2 nuits en mai 2023
ricky a répondu le 9 mai 2023
Thanks so much for being our guest, and for your feedback. We appreciate you so much! Please come back.

2/10 – Terrible

Kathryn

Voyage en famille
Points faibles : Commodités, état et installations de l’hébergement
Not a family place. People next door up all night. People came and went all night long.
Séjour de 1 nuit en avril 2023
Ricky a répondu le 8 avr. 2023
I wanted to apologize for your experience at our property. Rest assured I will share your concerns with our staffso that we can work on these areas of opportunity. We thank you for staying with us and offering us your feedback. We hope to see you again soon.

2/10 – Terrible

Guillermo

Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Quick accessibility to restaurants was convenient, but cleanliness was lacking. Dirty looking bed sheets and roaches, and toilet didn’t always flush.
Ricky a répondu le 26 déc. 2022
I wanted to apologize for your experience at our property. Rest assured I will share your concerns with our staffso that we can work on these areas of opportunity. We thank you for staying with us and offering us your feedback. We hope to see you again soon

8/10 – Bien

Catherine

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We liked everything
Ricky a répondu le 16 nov. 2022
Thank you for staying with us. Please come back and see us again soon.

10/10 – Excellent

kevin b

Points forts : Propreté, commodités et état et installations de l’hébergement.
Not the most amenities but it's safe and convenient
Séjour de 1 nuit en octobre 2022
Ricky a répondu le 23 oct. 2022
Thanks so much for staying with us, and for your 5 out of 5 rating. We appreciate you!

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Arrived late. Check in was good. Room needed toilet paper so had to go down to lobby twice. A/C was off so took awhile to cool down. Fridge was unplugged so had to plug in. The next morning realized fridge inside tamp. control was turned off so drinks were hot. Room was recently updated and clean All I was asking for in a place to sleep. Area seemed safe. Would stay again. I would just make sure to check fridge control.
Séjour de 1 nuit en octobre 2022
Ricky a répondu le 11 oct. 2022
Thank you so much for your feedback, it lets us know the areas where we need to make improvements. Thank you again

2/10 – Terrible

mcarthur

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2022
RICKY a répondu le 13 oct. 2022
We apologize for the dissatisfaction with your stay as we do our best to ensure all of our guests have a comfortable, enjoyable stay with us. We hope for another opportunity to exceed your expectations in the near future.

4/10 – Médiocre

Bennett Ain't

Voyage en famille
Points faibles : Propreté, commodités
1st there was no toilet paper in the room then the floor wasn't swepted an still dirty you could see footprints from the last people in the room the white sheets was almost a brown color the shower wall an floor had whatever stuck to the walls an floor worst hotel I've ever stayed in..
Séjour de 1 nuit en octobre 2022
Ricky a répondu le 4 oct. 2022
We apologize for the dissatisfaction with your stay as we do our best to ensure all of our guests have a comfortable, enjoyable stay with us. We hope for another opportunity to exceed your expectations in the near future.

10/10 – Excellent

Charles

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good
Séjour de 1 nuit en septembre 2022
Ricky a répondu le 25 sept. 2022
Thanks so much for being our guest, and for your feedback. We appreciate you so much!

10/10 – Excellent

Thomas

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The owner runs a quiet property with the facilities I like. No muss, no fuss, and just the basics. I bring all my own food and coffee so I don't pay for things I don't need. All I need is a clean room with a clean bath and a clean bed to rest my head. He has always provided this. I've used this hotel before and love it.
Séjour de 3 nuits en août 2022
RICKY a répondu le 27 août 2022
Thanks so much for being our guest, and for your feedback. We appreciate you so much

2/10 – Terrible

Bossman

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Problematic Staff
Séjour de 1 nuit en août 2022

2/10 – Terrible

Max

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hate this place it was not even 11:00 A.M when “HOUSEKEEPING” was already inside my room cleaning the lady was extra rude and annoying
Séjour de 1 nuit en juillet 2022
ricky a répondu le 24 juill. 2022
I wanted to apologize for your experience at our property. Rest assured I will share your concerns with our staff so that we can work on these areas of opportunity. We thank you for staying with us and offering us your feedback. We hope to see you again soon

8/10 – Bien

Rebecca

Points forts : Service et personnel, état et installations de l’hébergement
WiFi wasn't the best
Séjour de 1 nuit en juillet 2022
RICKY a répondu le 23 juill. 2022
Thank you so much for staying with us; so sorry you were not comfortable. We appreciate your feedback!

8/10 – Bien

Jerri

Séjour de 1 nuit en juillet 2022
ricky a répondu le 24 juill. 2022
Thanks so much for being our guest, and for your feedback. We appreciate you so much! Please come back.

8/10 – Bien

Ronda

Voyage en famille
Points forts : Propreté, service et personnel
Very quiet, we felt safe, lots of nearby dining options. The property could use some upgrades. I didnt make a fuss, but the blanket had a big yellow stain on it, it took forever for the room to cool off, furniture outdated. Other than these sort of minor things, the overall stay was great. There were no unwanted guests (Bugs, roaches) in the room and that was a plus. I would definitely stay again.
Séjour de 8 nuits en juillet 2022
Ricky a répondu le 18 juill. 2022
Thank you for staying with us. Please come back and see us again soon.

10/10 – Excellent

claudia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mai 2022
Ricky a répondu le 19 mai 2022
Thanks so much for being our guest, and for your feedback. We appreciate you so much! Please come back.

2/10 – Terrible

Amy

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Awful place
I went to check in and when I got in the room the floor was filthy and stained and the bed had all sorts of stains on it. The guy at the front desk was rude and wouldn’t refund me
Séjour de 1 nuit en mai 2022
Ricky a répondu le 15 mai 2022
I am so sorry to hear about your experience at our property. Front desk guy did not refuse to refund he had inform you that since this is a prepaid reservation you would have to contact expedia for the refund and from over end he had already cancel your reservation

4/10 – Médiocre

Daelynn

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Dirty but the guy at the front was nice and understanding
Séjour de 1 nuit en mai 2022
Ricky a répondu le 11 juin 2022
We apologize for the dissatisfaction with your stay as we do our best to ensure all of our guests have a comfortable, enjoyable stay with us. We hope for another opportunity to exceed your expectations in the near future.

6/10 – Acceptable

Gregg

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, commodités
Nice staff/owners….. but, Sketchy area , stained towels, room definitely needed repairs , nothing was plugged in when got to the room….. definitely a low budget motel , prepare yourself
Séjour de 3 nuits en avril 2022
Ricky a répondu le 30 avr. 2022
We apologize for the dissatisfaction with your stay as we do our best to ensure all of our guests have a comfortable, enjoyable stay with us. We hope for another opportunity to exceed your expectations in the near future

8/10 – Bien

beverly g

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en avril 2022
Ricky a répondu le 12 avr. 2022
Thanks so much for being our guest, and for your feedback. We appreciate you so much! Please come back.

2/10 – Terrible

Greg

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Cleaner than what you would see on TV.
Séjour de 1 nuit en avril 2022
Ricky a répondu le 12 avr. 2022
Thank you so much for your feedback, it lets us know the areas where we need to make improvements, I apologize for any problems you experienced.

10/10 – Excellent

Mirna

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2022
Ricky a répondu le 11 févr. 2022
Thanks so much for being our guest, and for your feedback. We appreciate you so much! Please come back.

2/10 – Terrible

Sione

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
The bed sheets was stain and dirty. Mattresses very uncomfortable. Cockroaches in the room. Bath towels dirty and rip. Toilet keep moving no bolts hold it down. I don't recommend to stay at this place.
Séjour de 5 nuits en janvier 2022
Ricky a répondu le 31 janv. 2022
I am so sorry to hear about your experience at our property, this is definitely not the experience we would like for our guests. We do hope you reconsider staying with us in the future to allow us the opportunity to better serve you. We thank you for staying with us

2/10 – Terrible

Ivan A

Voyage en famille
Points faibles : Propreté
I didn't like anything about it. I thought the room would be ok. But then your sleeping. I feel like something crawling. They were small and tiny roaches in the bed. Crawling all night. Couldn't sleep anymore in the bed. Slept in my car. Until check out
Séjour de 1 nuit en janvier 2022
Ricky a répondu le 16 janv. 2022
I am so sorry to hear about your experience at our property, this is definitely not the experience we would like for our guests. We do hope you reconsider staying with us in the future to allow us the opportunity to better serve you.

8/10 – Bien

David

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 4 nuits en décembre 2021
Ricky a répondu le 31 déc. 2021
Thanks so much for being our guest, and for your feedback. We appreciate you so much! Please come back.

4/10 – Médiocre

Ashley

Voyage de couple
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Bed sheets & towels were dirty and disgusting. Ice machine wasn't working, nor were we given an ice bucket. Toilet wouldn't flush sometimes. Housekeeping walked in immediately after one knock, and 40 minutes before our check-out... Hotel was visibly being used for prostitution...
Séjour de 1 nuit en décembre 2021
Ricky a répondu le 15 déc. 2021
I wanted to apologize for your experience at our property. Rest assured I will share your concerns with our staff so that we can work on these areas of opportunity. We thank you for staying with us and offering us your feedback. We hope to see you again soon

4/10 – Médiocre

Daniel

Voyage d’affaires
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
The room wasn't comfortable 😕 the sheet was dirty, the bathroom wasn't clean and old if you are looking comfortable hotel to stay I don't recommend this place
Séjour de 3 nuits en novembre 2021
Ricky a répondu le 23 nov. 2021
We apologize from the bottom of our heart for the inconvenience and request you to give us a chance and come back to see us again. Best Regards!

2/10 – Terrible

Danielle

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I wouldn’t recommend staying here. Found bloody bandaids in the drawer and blood stains on the sheets.
Séjour de 3 nuits en novembre 2021
Ricky a répondu le 9 nov. 2021
Thank you for bringing this issue to our attention. Please accept our sincere apology for not meeting your expectation. I can understand your frustration. We pride ourselves in giving the best possible guest experience, and I’m sorry we fell short in this instance.

8/10 – Bien

Catherine

Voyage de couple
We did not like like the beds they need to change out , and lot better service in the rom too.
Séjour de 4 nuits en septembre 2021
RICKY a répondu le 15 oct. 2021
THANK YOU FOR YOUR FEEDBACK

2/10 – Terrible

Ricardo

Séjour de 1 nuit en septembre 2021

8/10 – Bien

Donald

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2021
Ricky a répondu le 20 sept. 2021
Thank you for your feedback

8/10 – Bien

Reginald

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement
Séjour de 3 nuits en août 2021
Ricky a répondu le 5 sept. 2021
thank you very much for your feedback

6/10 – Acceptable

david

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
Managers
Hotel was fine for the price,managers were not very pleasant to deal with at check in and check out.
Séjour de 1 nuit en août 2021
ricky a répondu le 23 août 2021
we thank you for your feedback

6/10 – Acceptable

Mark

Points faibles : État et installations de l’hébergement, confort de la chambre
Ok.
Definitely a 2 star motel. Aged conditions, sticking door, and tub spout loose.
Séjour de 1 nuit en août 2021
Ricky a répondu le 10 août 2021
Thank you for your feedback