Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 161 avis sur 734." "
10 – Excellent
161
Note de 8 – Bien, d’après 185 avis sur 734." "
8 – Bien
185
Note de 6 – Acceptable, d’après 145 avis sur 734." "
6 – Acceptable
145
Note de 4 – Médiocre, d’après 112 avis sur 734." "
4 – Médiocre
112
Note de 2 – Terrible, d’après 131 avis sur 734." "
2 – Terrible
131
6,6/10
Propreté
7,0/10
Service et personnel
6,2/10
Commodités
6,0/10
État et installations de l’hébergement
7,4/10
Écoresponsabilité
Avis
4/10 – Médiocre
LaQuincia
Voyage en famille
26 avr. 2024
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was not clean enough for me and it smelled like smoke.
LaQuincia
Séjour de 1 nuit en février 2024
Manager a répondu le 30 avr. 2024
Hello LaQuincia,We appreciate your feedback and apologize for any inconvenience you experienced. Rest assured, we have shared your comments with our team to ensure the highest standards of cleanliness and air quality are maintained for all our guests' comfort. Thank you for bringing this to our attention.
8/10 – Bien
Yuriy
Voyage d’affaires
15 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice this place.
Yuriy
Séjour de 2 nuits en avril 2024
Sophia CSR a répondu le 16 avr. 2024
Hi Yuriy,We are glad to hear that you had a positive experience at our place, and we appreciate your rating of 4 out of 5! Your satisfaction is important to us, and we're always working to improve and exceed expectations. Thank you for choosing our hotel, and we hope to welcome you back for another great stay in the future!
6/10 – Acceptable
Carrie
7 avr. 2024
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Carrie
Séjour de 1 nuit en avril 2024
Sophia CSR a répondu le 8 avr. 2024
Hi Carrie,I appreciate the generous 3-star rating you gave us. Ensuring your complete satisfaction is our top priority, and we welcome any ideas or suggestions you may have for your future visits. We look forward to the opportunity to welcome you back on your next trip, to provide an even more exceptional experience.
8/10 – Bien
Colton
4 avr. 2024
Colton
Séjour de 2 nuits en avril 2024
Sophia CSR a répondu le 25 avr. 2024
Hi Colton,It brings us joy to learn about your positive experience with our service. We appreciate your generous 4-star rating. If there are specific areas you think we can enhance to earn that fifth star, we welcome your feedback. Continuously striving to improve, we aim to provide the best possible experience for our guests. We eagerly anticipate the opportunity to serve you again in the future.
4/10 – Médiocre
Amín
Voyage en famille avec de jeunes enfants, Voyage d’affaires
3 avr. 2024
Points forts : Service et personnel
Olía mal
Amín
Séjour de 1 nuit en avril 2024
Sophia CSR a répondu le 3 avr. 2024
Hi Amin,We sincerely regret the unpleasant smell you encountered while visiting. We take great pride in keeping our environment welcoming and fresh, therefore we apologize if we did not live up to your expectations in this regard. We will take quick care of this problem. We hope to have the chance to give you a better experience and welcome you back.
2/10 – Terrible
Victor, HUMBLE
19 mars 2024
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Victor
Séjour de 7 nuits en mars 2024
Sophia CSR a répondu le 21 mars 2024
Hi Victor,I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.
4/10 – Médiocre
Betty
19 mars 2024
Points faibles : Propreté, service et personnel et commodités.
It was creepy and smelled bad. It was cheap, but otherwise not appealing. There was no breakfast. There was a spider in the bathroom.
Betty
Séjour de 1 nuit en mars 2024
Manager a répondu le 22 mars 2024
Hello Betty, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
8/10 – Bien
joseph
19 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Comfort
It was fine, I understand is a very basic Motel so not expecting too much from it. Overall satisfied.
joseph
Séjour de 4 nuits en février 2024
Sophia CSR a répondu le 20 févr. 2024
Hi Joseph,Glad to hear that you found your stay satisfactory despite the basic amenities. We aim to ensure all guests have a comfortable experience, and we appreciate your feedback. We hope to exceed your expectations in the future.
10/10 – Excellent
MCSAM
17 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Peaceful
MCSAM
Séjour de 1 nuit en février 2024
Sophia CSR a répondu le 18 févr. 2024
Dear Guest,Knowing that you had a peaceful experience brings us great joy. We sincerely appreciate your recent stay and the fantastic 10-star rating you bestowed upon us. Your satisfaction is our utmost priority, and we eagerly look forward to the chance to serve you again in the future. Thank you for selecting our hotel, and we eagerly anticipate your return.
8/10 – Bien
James
Voyage en famille
12 févr. 2024
Points forts : Propreté, service et personnel et confort de la chambre.
James
Séjour de 3 nuits en février 2024
Manager a répondu le 15 févr. 2024
Hello James,Thank you for choosing our hotel for your recent stay. We appreciate your rating and are pleased to know that you had a positive experience with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another enjoyable stay.
8/10 – Bien
Csrrie
6 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was good and clean
Csrrie
Séjour de 1 nuit en février 2024
Sophia CSR a répondu le 7 févr. 2024
Hi Csrrie,Glad to hear that you found your stay good and clean. Your satisfaction is important to us, and we're pleased to have met your expectations. If there's anything specific we can do to improve and earn that extra star next time, please feel free to let us know. We appreciate your patronage and look forward to welcoming you back for another enjoyable stay.
2/10 – Terrible
harley
28 janv. 2024
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
very noisy fighting in hall 4 am in morning not a good place offer coffee only
harley
Séjour de 5 nuits en janvier 2024
Sophia CSR a répondu le 30 janv. 2024
Hi Harley,I apologize for the disturbance you experienced during your stay. Your comfort is our priority and it's disheartening to hear about the noise issue. We take such feedback seriously, and we'll be sure to address this matter with our team to prevent similar incidents in the future. We hope to serve you with a better stay in the future.
10/10 – Excellent
Toby
26 janv. 2024
Toby
Séjour de 1 nuit en janvier 2024
Manager a répondu le 28 janv. 2024
Hello Toby,We are delighted to hear that you had a wonderful experience during your stay at our hotel. We appreciate your positive rating and hope to have the pleasure of welcoming you back in the future.
2/10 – Terrible
Danielle
21 janv. 2024
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
They were barely “cleaning” the room when I came to check in at 10 at night! When I was finally able to get into the room, the chairs and couches were dirty and did not make for a comfortable nights sleep (don’t even get in the sheets). The pictures do not represent the cleanliness of this establishment. Highly disappointed.
Danielle
Séjour de 1 nuit en janvier 2024
Manager a répondu le 22 janv. 2024
Hello Danielle, Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience caused during the check-in process and the condition of the room. We strive to provide a clean and comfortable experience for all our guests. We appreciate your comments as they allow us to improve our services.
8/10 – Bien
Voyageur vérifié
29 déc. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Super 8
I always stay st :Super 8 when I am in town. I do miss the complimentary breakfasts.
Voyageur vérifié
Séjour de 2 nuits en décembre 2023
Manager a répondu le 30 déc. 2023
Dear Guest,We appreciate your loyalty to our hotel, and thank you for your feedback. We understand the importance of complimentary breakfasts to our guests, and we apologize for any inconvenience caused during your recent stay. We value your patronage and welcome you to reach out to our management team to share any further suggestions or concerns you may have.
10/10 – Excellent
Stacey
21 déc. 2023
Stacey
Séjour de 1 nuit en décembre 2023
Manager a répondu le 23 déc. 2023
Hello Stacey,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. If you have any further feedback or if there is anything we can assist you with in the future, please do not hesitate to reach out to us directly. We hope to have the opportunity to welcome you back again soon!
10/10 – Excellent
Jose
20 déc. 2023
Jose
Séjour de 1 nuit en décembre 2023
Manager a répondu le 10 janv. 2024
Hello Jose,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience with us. We strive to provide exceptional service and create memorable stays for our guests. We hope to welcome you back in the future for another outstanding visit.
10/10 – Excellent
Marian
Voyage d’affaires
14 déc. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great stay will book again!
This is a great place to stay the rooms where clean and everything up to standard. If traveling with a dog they have a nice area by the pool to air your companion.
Marian
Séjour de 2 nuits en novembre 2023
Manager a répondu le 16 déc. 2023
Hello Marian,Thank you for choosing to stay with us and for sharing your favorable feedback! We're glad to hear that you found our rooms clean and up to your standards. It's great to know that you and your furry companion enjoyed the designated area by the pool. We appreciate your kind words and hope to welcome you back in the future.
10/10 – Excellent
Jose
13 déc. 2023
Jose
Séjour de 2 nuits en décembre 2023
Manager a répondu le 4 janv. 2024
Hello Jose,Thank you for choosing our hotel for your recent stay! We're thrilled to hear that you had a wonderful experience with us. We strive to provide exceptional service and create memorable stays for our guests. If there's anything else we can do to make your future stays even better, please don't hesitate to let us know. We look forward to welcoming you back soon.
2/10 – Terrible
James Scott
Voyage d’affaires
12 déc. 2023
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The place was dirty from all of the hallway carpets to the room carpets, bathroom, shower etc.
It seems like there is little concern or effort in cleaning general areas, carpets etc.
James Scott
Séjour de 2 nuits en décembre 2023
Sophia CSR a répondu le 13 déc. 2023
Hi James,Ensuring the cleanliness of our property is a top priority for our team, and we are disheartened to learn that you had concerns about our diligence in this regard. We sincerely apologize for any inconvenience you experienced, as it is never our intention for our customers to have a less-than-satisfactory experience. Your feedback is valuable, and our housekeeping team will utilize it to address the mentioned concerns and enhance their performance. We genuinely hope to have the opportunity to welcome you back in the future and provide you with an improved and more enjoyable stay.
10/10 – Excellent
Sam
Voyage d’affaires
11 déc. 2023
Points forts : Commodités
Sam
Séjour de 1 nuit en décembre 2023
Manager a répondu le 13 déc. 2023
Hello Sam,Thank you for choosing our hotel for your stay. We are delighted to know that you had a wonderful experience with us. Should you have any additional feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back in the near future for another excellent stay.
10/10 – Excellent
JOSE M
Voyage de couple, Voyage d’affaires
8 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
good
JOSE M
Séjour de 2 nuits en décembre 2023
Manager a répondu le 10 déc. 2023
Hello JOSE M,Thank you for taking the time to leave a review. We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. We strive to provide the best possible experience for our guests and will take your comments into consideration to improve our services. If you have any further concerns, please don't hesitate to reach out to our management team.
4/10 – Médiocre
NELSON
Voyage d’affaires
21 nov. 2023
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Common areas are dirty
NELSON
Séjour de 1 nuit en novembre 2023
Manager a répondu le 22 nov. 2023
Hello NELSON,Thank you for bringing this to our attention. Our team takes cleanliness seriously and we apologize for any inconvenience you experienced. We appreciate your feedback and will address this with our housekeeping department to ensure a better experience for our future guests.
4/10 – Médiocre
Rashon
Voyage en famille avec de jeunes enfants
20 nov. 2023
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Blanket torn towels dingy curtains dirty old shower curtain dirty
Rashon
Séjour de 3 nuits en novembre 2023
Sophia CSR a répondu le 20 nov. 2023
Hi Rashon,We sincerely regret any inconvenience you may have experienced, and please know that our housekeeping team is taking immediate action to address and resolve these concerns. Your feedback is crucial in helping us maintain the high standards we strive for. We value your stay and are committed to ensuring that your experience meets your expectations. We hope to have the opportunity to better serve you in the future.
10/10 – Excellent
cessy cristhela
10 nov. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
cessy cristhela
Séjour de 2 nuits en novembre 2023
Manager a répondu le 11 nov. 2023
Hello cessy cristhela,Thank you for taking the time to review our hotel! We appreciate your positive feedback and are delighted that you had such an exceptional experience during your stay. It was our pleasure to provide you with outstanding service. We hope to have the opportunity to welcome you back in the future for another unforgettable stay.
2/10 – Terrible
Kendra
Voyage en famille
5 nov. 2023
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Water damaged ceiling smell come out of air conditioner booked 2nights they only activated my key for 1 night locked out of room
Kendra
Séjour de 2 nuits en novembre 2023
Manager a répondu le 8 nov. 2023
Hello Kendra,Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your stay. Please note that our team strives to provide a comfortable environment for all guests. We encourage you to reach out to our management team directly to discuss your concerns further.
4/10 – Médiocre
Jeff
Voyage en famille
15 oct. 2023
Points faibles : Commodités
A very different experience from a few weeks ago. A man and woman were yelling at each other in right outside the front door. She was accusing him of forcing her stay while he was countering she was crazy. A paper towel with blood on it was on the elevator floor for two days. In the bathroom there was one towel and two hand towels only.
Jeff
Séjour de 3 nuits en octobre 2023
Sophia CSR a répondu le 15 oct. 2023
Hi Jeff,Sorry to hear about your recent experience. This is certainly not the level of service we strive to provide. We deeply apologize for the disturbance and cleanliness issues you encountered. Your feedback is incredibly valuable, and we will address these concerns immediately to ensure a more pleasant stay for our guests. Hope to have the opportunity to welcome you back for a significantly improved experience.
4/10 – Médiocre
Lucinda
Voyage en famille
14 oct. 2023
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Nothing
Lucinda
Séjour de 1 nuit en octobre 2023
Sophia CSR a répondu le 15 oct. 2023
Hi Lucinda,We regret that your experience did not meet your expectations. We value your feedback and would appreciate any specific details you can provide about what went wrong. Your input is important to us, and we genuinely hope for the opportunity to improve in the future.
10/10 – Excellent
STEFANIE
Voyage en famille
3 oct. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
STEFANIE
Séjour de 4 nuits en septembre 2023
Sophia CSR a répondu le 4 oct. 2023
Hi Stefanie,Being awarded a 10-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.
4/10 – Médiocre
Voyageur vérifié
30 sept. 2023
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Voyageur vérifié
Séjour de 1 nuit en septembre 2023
Manager a répondu le 3 oct. 2023
Dear Guest,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
2/10 – Terrible
Lauren
29 sept. 2023
Don’t stay here
Highly recommend to find another spot. Yes the price is cheap and so is everything else.
Lauren
Séjour de 4 nuits en septembre 2023
Manager a répondu le 30 sept. 2023
Hello Lauren,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our price. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
2/10 – Terrible
Jaleel
Voyage de couple
27 sept. 2023
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Don’t stay
Jaleel
Séjour de 1 nuit en septembre 2023
Sophia CSR a répondu le 27 sept. 2023
Hi Jaleel,We genuinely want to understand the specific issues you encountered. I would appreciate it if you share in detail what aspects of your experience led to your decision not to stay with us again. This information will help us identify areas for improvement and ensure a better experience for future guests.
10/10 – Excellent
RAMON
Voyage en famille
26 sept. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice and clean and surrounding area was ok.
RAMON
Séjour de 1 nuit en septembre 2023
Sophia CSR a répondu le 27 sept. 2023
Hi Ramon,Our team is pleased to hear that you found our hotel to be nice and clean and that you found the surrounding area satisfactory. Your feedback is important to us, and we appreciate your positive comments. We look forward to welcoming you back in the future!
6/10 – Acceptable
michael
Voyage de couple, Voyage d’affaires
23 sept. 2023
Points faibles : Commodités
Within 6 mins of Courthouse, convenient.
michael
Séjour de 1 nuit en septembre 2023
Manager a répondu le 24 sept. 2023
Hello michael,We appreciate the comments, especially with regards to your opinion of our hotel. We hope to see you again in the future.
2/10 – Terrible
Justin
15 sept. 2023
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
They had bed bugs and i woke up covered in bites.
Justin
Séjour de 1 nuit en septembre 2023
Sophia CSR a répondu le 15 sept. 2023
Hi Justin,I'm truly sorry to hear about your experience. Please accept our sincerest apologies for the inconvenience and discomfort this has caused you. We have immediately taken action to address the issue of bed bugs. We sincerely hope to have the opportunity to restore your faith in our establishment in the future.
4/10 – Médiocre
Martin
Voyage d’affaires
9 sept. 2023
Points faibles : Service et personnel
Someone needs to check their vacuum cleaner. The carpet was not littered. It just needed to be freshened up. The workers have no manners. They cannot even smile. To be quite frank, I won’t stay there again, and probably not at that chain.
Martin
Séjour de 1 nuit en septembre 2023
Manager a répondu le 11 sept. 2023
Hello Martin,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our carpet. Please do come see us again.
6/10 – Acceptable
Ronald
3 sept. 2023
Ronald
Séjour de 2 nuits en août 2023
Sophia CSR a répondu le 4 sept. 2023
Hi Ronald,Thank you for selecting us for your recent stay. We greatly appreciate your rating and would love to learn more about your experience. Your input is essential to help us identify areas where we can make necessary changes and improvements. We value your ideas and suggestions as we strive to continuously enhance our services. We look forward to serving you better in the future.
8/10 – Bien
Lanete
30 août 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lanete
Séjour de 1 nuit en août 2023
Manager a répondu le 1 sept. 2023
Hello Lanete,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.
10/10 – Excellent
Voyageur vérifié
24 août 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Voyageur vérifié
Séjour de 2 nuits en août 2023
Sophia CSR a répondu le 25 août 2023
Dear Guest,Earning a perfect 10-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.
4/10 – Médiocre
Voyageur vérifié
22 août 2023
Points forts : Propreté, état et installations de l’hébergement
Surprise pet fee
Surprised me with a pet fee at check-in. Told me to take it up with the 3rd party I booked through, so here I am.
Voyageur vérifié
Séjour de 2 nuits en août 2023
Manager a répondu le 1 sept. 2023
Dear Guest, Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.
6/10 – Acceptable
Oscar
31 juill. 2023
Oscar
Séjour de 1 nuit en juillet 2023
Sophia CSR a répondu le 2 août 2023
Hi Oscar,I am glad you had a nice stay with us, and I appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.
6/10 – Acceptable
Sherry
28 juill. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice but sketchy area
The hotel was fine, bed was hard. However the area wasn't the best. We were pulling a trailer and someone stole a wheel off of it.
Sherry
Séjour de 1 nuit en juillet 2023
Manager a répondu le 30 juill. 2023
Hello Sherry,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our bed and your insights regarding our area. We hope to see you again in the future.
10/10 – Excellent
Christopher
20 juill. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff was great. TV was easy to operate. All the amenities were as advertised
The only thing that was a downside, was the fan on the AC unit would not turn off. It ran ALL the time.
Christopher
Séjour de 1 nuit en juillet 2023
Manager a répondu le 20 juill. 2023
Hello Christopher,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our staff and your insights regarding our tv. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
10/10 – Excellent
Debra
19 juill. 2023
Debra
Séjour de 1 nuit en juillet 2023
Sophia CSR a répondu le 21 juill. 2023
Hi Debra,We are truly grateful for your recent stay and for awarding us with a perfect 10-star rating. It brings us great joy to know that you had a wonderful experience with us. Your satisfaction is our top priority, and we are excited to have the opportunity to serve you again in the future. Thank you for choosing our hotel, and we can't wait to welcome you back.
2/10 – Terrible
Robert
Voyage en famille
14 juill. 2023
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Room had bedbugs and had we to check out early. No refund or reimbursement was offered .
Robert
Séjour de 5 nuits en juillet 2023
Sophia CSR a répondu le 15 juill. 2023
Hi Robert,Our team apologizes for any inconvenience caused by the presence of bugs. We have promptly addressed this matter to ensure that appropriate measures are taken to address and resolve the pest problem. We hope that you will consider giving us another opportunity to provide you with a better experience next time you are in the area.
6/10 – Acceptable
Ashlie
9 juill. 2023
Ashlie
Séjour de 1 nuit en juillet 2023
Sophia CSR a répondu le 11 juill. 2023
Hi Ashlie,We appreciate your rating regarding our hotel. Your satisfaction is of utmost importance to us. We welcome your ideas and suggestions for your future stay, as they help us improve our services. We look forward to welcoming you back soon.
10/10 – Excellent
Walter
4 juill. 2023
Walter
Séjour de 1 nuit en juillet 2023
Sophia CSR a répondu le 25 juill. 2023
Hi Walter,Receiving a 5-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.
8/10 – Bien
Edgardo
Voyage de couple
30 juin 2023
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
My first stay on the 18th was much better. The staff was able to process our reservation without any problems. However, my stay on the 29th was not the same. The staff was unable to process the reservation and we had to wait in the lobby for a while. Not a good experience. Overall, okay for the price. You get what you pay for. The coffee machine was great.
Edgardo
Séjour de 1 nuit en juin 2023
Sophia CSR a répondu le 1 juill. 2023
Hi Edgardo,Thank you for your feedback regarding your recent stay with us. We are glad to hear that your first stay went smoothly. However, we apologize for the inconvenience you experienced during your second stay. We will address this matter with our staff to prevent similar occurrences in the future. On a positive note, we're pleased to know that you found our coffee machine great and that overall, the price was acceptable for what you received. We hope to have the opportunity to provide you with a consistently positive experience in the future.
10/10 – Excellent
Waishan
30 juin 2023
Waishan
Séjour de 2 nuits en juin 2023
Manager a répondu le 4 juill. 2023
Hello Waishan,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
6/10 – Acceptable
Robin
25 juin 2023
Points faibles : État et installations de l’hébergement
Robin
Séjour de 1 nuit en juin 2023
Manager a répondu le 27 juin 2023
Hello Robin,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.