Bureau, rideaux d’obscurcissement, fer et planche à repasser

Comfort Inn & Suites Frisco - Plano – Avis

2.5 out of 5
Comfort Inn & Suites Frisco - Plano
4220 Preston Road, Frisco, TX

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 431 avis sur 1002." "
Note de 8 – Bien, d’après 350 avis sur 1002." "
Note de 6 – Acceptable, d’après 127 avis sur 1002." "
Note de 4 – Médiocre, d’après 43 avis sur 1002." "
Note de 2 – Terrible, d’après 51 avis sur 1002." "

8,6/10

Propreté

8,6/10

Service et personnel

8,2/10

Commodités

8,2/10

État et installations de l’hébergement

8,2/10

Écoresponsabilité

Avis

2/10 – Terrible

Jesse

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2024
GM a répondu le 23 mai 2024
Dear Guest,Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We value your input and will work hard to improve.

10/10 – Excellent

Randy

Points forts : Propreté, état et installations de l’hébergement
It is very quiet and location is fantastic because different places to shop and eat at!!!
Séjour de 4 nuits en mai 2024
GM a répondu le 23 mai 2024
Dear Guest,Thank you for your feedback! We're delighted to hear you enjoyed the quiet atmosphere and fantastic location with plenty of shopping and dining options. We look forward to welcoming you back!

6/10 – Acceptable

Keith

Points forts : Service et personnel, état et installations de l’hébergement
Points faibles : Propreté
Séjour de 1 nuit en mai 2024
GM a répondu le 23 mai 2024
Dear Guest,Thank you for your feedback. We appreciate your comments and will use them to improve our services.

6/10 – Acceptable

Vic

Way to much noise
Séjour de 1 nuit en mai 2024
GM a répondu le 23 mai 2024
Dear Guest, Thank you for your feedback. We apologize for the noise during your stay and will address this issue. Your comfort is important to us.

10/10 – Excellent

Kellie

Voyage en famille
Points forts : Commodités
everything was great! I will certainly remember this location for future use.
Séjour de 1 nuit en mai 2024
GM a répondu le 13 mai 2024
Dear Guest,I'm thrilled to hear that you enjoyed your experience! Your satisfaction is our top priority, and it's wonderful to know that you'll keep us in mind for future visits. We can't wait to welcome you back again soon!

8/10 – Bien

Edgar

Points forts : Service et personnel
Séjour de 1 nuit en avril 2024
GM a répondu le 11 mai 2024
Dear Guest,Thank you for choosing to stay withus and for your valuable feedback! Looking forward to welcoming you back soon!

2/10 – Terrible

Ramo

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Very dirty and lots of noice coming from another room
Séjour de 1 nuit en avril 2024
GM a répondu le 5 mai 2024
Dear Guest,I am truly sorry to hear about your disappointing experience during your stay. Please accept our sincerest apologies for the cleanliness issues and caused by noise from another room. Your feedback is invaluable in helping us improve and address promptly.

10/10 – Excellent

Tyisha

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was clean. The staff was friendly and the restaurants surrounding were amazing. Overall had a really great experience and the breakfast was good.
Séjour de 1 nuit en avril 2024
GM a répondu le 23 avr. 2024
Dear Guest,Thank you so much for your feedback! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. Your spport means the word to our team, and we're always here to assist you in any way we can. Hope to see you soon.

8/10 – Bien

DOUGLAS

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
👍
Séjour de 4 nuits en avril 2024
GM a répondu le 17 avr. 2024
Dear Valued Guest,Thank you for the thumbs-up feedback! We're glad to know you had a positive experience.

8/10 – Bien

Christine

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Very comfy beds! Doing lots of remodeling that looks great
Séjour de 3 nuits en avril 2024
GM a répondu le 11 avr. 2024
Dear Guest, We're delighted to hear that you found our beds very comfy and are pleased with the remodeling progress! Your comfort is our priority, and we're thrilled that you enjoyed your stay. We look forward to welcoming you back soon for another great experience.

10/10 – Excellent

Shenika

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en mars 2024
GM a répondu le 1 avr. 2024
Dear Guest,Thank you for the perfect 5/5 rating! We're delighted you enjoyed your stay with us. Your feedback means a lot. We hope to see you again soon!

10/10 – Excellent

Mariel

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very pleasant and clean
Séjour de 1 nuit en mars 2024
GM a répondu le 23 mars 2024
Dear Guest,Thank you very much for your excellent feedback! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our priority, and we look forward to serving you again in the future.

6/10 – Acceptable

Wendy

Points forts : Propreté, service et personnel
The amenities shared on the site were not correct. There is an outside pool and no inside pool nor was there a hot tub. The breakfast was pretty decent for a hotel but the walls were kinda thin and you could hear the neighbors, especially the kids running back and forth down the hall. Both downstairs bathrooms were out of order. But the room itself was pretty clean and nice.
Séjour de 1 nuit en mars 2024
GM a répondu le 18 mars 2024
Dear Guest,Thank you for sharing your experience with us. It seems there might be some confusion as our property indeed features an outdoor seasonal pool, not an indoor one, and we don't have a hot tub. It's possible you might be referring to another Comfort Suites location in town.We're glad to hear that you found the breakfast to be decent and that you enjoyed the cleanliness and comfort of your room.We're sorry for any disturbances caused by noise from neighboring guests and the inconvenience of the out-of-order downstairs bathrooms. We'll address these concerns internally to ensure a more comfortable experience for all our guests in the future.Your feedback is invaluable to us, and we're committed to using it to improve our services.

10/10 – Excellent

Jesse

Points forts : État et installations de l’hébergement
Séjour de 1 nuit en mars 2024
GM a répondu le 18 mars 2024
Dear Guest,We're delighted to learn that your overall experience was positive. Thank you for taking the time to share your feedback and for your generous rating and support. It means a lot to us.We look forward to welcoming you back for another great stay in the future!

2/10 – Terrible

Michael

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
This place is a disaster!!!
Séjour de 4 nuits en mars 2024
GM a répondu le 12 mars 2024
Dear Guest,We regret to learn that your experience did not meet your expectations. Please note that our property is entirely smoke-free, and we take this policy seriously to ensure a comfortable environment for all our guests. If there are any concerns or specific incidents you encountered related to this, we would appreciate the opportunity to address them directly. Your feedback helps us uphold our standards and improve our services.

10/10 – Excellent

Daniel

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
5 stars
Séjour de 1 nuit en février 2024
GM a répondu le 14 févr. 2024
Dear Guest,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that your experience with us was a remarkable one. Your satisfaction is our utmost priority, and we're delighted that we could meet your expectations.Once again, thank you for choosing Comfort Inn & Suites Frisco, and we look forward to welcoming you back soon for another fantastic experience.

8/10 – Bien

Carolina

Séjour de 2 nuits en février 2024
GM a répondu le 23 mars 2024
Dear Guest,Thank you for sharing your feedback with us! We're glad to hear that you had a positive experience overall. If there's anything specific we can do to improve and earn that extra star next time, please feel free to let us know. We appreciate your support!

10/10 – Excellent

Rick

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great place to stay!
Checked in about 8:30. Walked next door for dinner after that. Delicious restaurants in walking distance and even more a short drive away. Everything in my room looked clean, I give the updates 4 out of 5 stars because it looked like they updated the room somehow but didn’t fix where the old fixtures came off. Other than that, I slept great, breakfast was great! I will stay here again.
Séjour de 1 nuit en février 2024
GM a répondu le 11 févr. 2024
Dear Rick,Thank you for choosing to stay with us and for sharing your positive feedback! We're thrilled to hear that you had a great experience during your recent visit.It's wonderful to know that you found our location convenient and enjoyed the delicious dining options nearby. We appreciate your feedback regarding the updates in your room, and we'll make sure to address the issue you mentioned to ensure a more seamless experience for our guests in the future.We're delighted that you had a restful night's sleep and enjoyed our breakfast offerings. Your satisfaction is our top priority, and we're grateful for your kind words.We look forward to welcoming you back for another enjoyable stay whenever your travels bring you back to the area.

2/10 – Terrible

Tara

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024
GM a répondu le 11 févr. 2024
Dear Tara,Thank you for providing your feedback regarding your recent stay with us. We apologize for any shortcomings you may have encountered during your stay

10/10 – Excellent

David

Voyage d’affaires
Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 5 nuits en janvier 2024
GM a répondu le 3 févr. 2024
Dear David,Thank you for the perfect 10/10 feedback! We're thrilled you enjoyed your stay. Your feedback inspire us. We hope to welcome you back soon!

10/10 – Excellent

Michael

Séjour de 1 nuit en janvier 2024
GM a répondu le 31 janv. 2024
Dear Michael,Thank you for your positive feedback! We're thrilled to hear you had a great experience. We appreciate your support, and it was a pleasure serving you!

10/10 – Excellent

Srilaxmi

Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 4 nuits en janvier 2024
GM a répondu le 31 janv. 2024
Dear srilaxmi,Thank you for your positive feedback! We're glad you had a great experience.

8/10 – Bien

paul

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
GM a répondu le 31 janv. 2024
Dear Paul,Dear Paul,Thank you for your feedback! We appreciate your input and are always working to improve. Looking forward to serving you again!

10/10 – Excellent

Charee

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We stayed at this property a couple of years ago and liked the proximity to eating establishments and that it was an easy drive to Toyota Stadium,
Séjour de 3 nuits en janvier 2024
GM a répondu le 15 janv. 2024
Dear Charee,Thank you for sharing your feedback about your stay with us a couple of years ago. We're thrilled to hear that you enjoyed the proximity to eating establishments and the convenient drive to Toyota Stadium. Your positive comments about our location are greatly appreciated.If you ever plan to visit again, we look forward to welcoming you back for another great stay.

10/10 – Excellent

Sarai

Séjour de 3 nuits en janvier 2024
GM a répondu le 31 janv. 2024
Dear Sarai, Thank you for your positive feedback! We're glad you had a great experience.

10/10 – Excellent

Christopher

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024
GM a répondu le 15 janv. 2024
Dear Christopher,Thank you so much for your fantastic 10/10 rating! We're thrilled to hear that you had an exceptional experience with us. Our team strives to provide the best service, and it's wonderful to know we met your expectations.

8/10 – Bien

Timothy

Séjour de 2 nuits en janvier 2024
GM a répondu le 31 janv. 2024
Dear Timothy,Thank you for your feedback! We appreciate your input and are always working to improve. Looking forward to serving you again!

8/10 – Bien

enrique

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 6 nuits en décembre 2023
GM a répondu le 15 janv. 2024
Dear Enrique,Thank you for sharing your feedback with us. We appreciate your honest review and the 4/5 rating. Understanding our guests' experiences helps us continually improve our services.

10/10 – Excellent

Cory

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
GM a répondu le 1 janv. 2024
Dear Cory,Thank you very much for staying with us at Comfort Inn and Suites Frisco and taking the time to give us a 10/10.We hope to see you soon.

8/10 – Bien

Vijay

Séjour de 4 nuits en décembre 2023
GM a répondu le 31 janv. 2024
Dear Vijay,Thank you for your feedback! We appreciate your input and are always working to improve. Looking forward to serving you again!

8/10 – Bien

Donna

Under construction
Séjour de 1 nuit en décembre 2023
GM a répondu le 1 janv. 2024
Dear Donna,We appreciate you taking the time to share your guest experience with us. Your opinion is very important to us, and we truly appreciate your feedback.

8/10 – Bien

Claudia

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 2 nuits en décembre 2023
GM a répondu le 1 janv. 2024
Dear Claudia,We appreciate you taking the time to share your guest experience with us. Your opinion is very important to us, and we truly appreciate your feedback.

8/10 – Bien

Jeremiah

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
GM a répondu le 26 déc. 2023
Dear Jeremiah,Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

4/10 – Médiocre

Kyla

Points forts : Propreté
Points faibles : Service et personnel, état et installations de l’hébergement
The housekeepers don’t clean the room during a 3 night stay.
Séjour de 3 nuits en décembre 2023
GM a répondu le 26 déc. 2023
Dear Kyla,Thank you for your review and please accept my apologies regarding the cleaning service.

10/10 – Excellent

Julee

Séjour de 2 nuits en décembre 2023
GM a répondu le 26 déc. 2023
Dear Julie,Thank you for choosing the Comfort Inn and Suites Frisco and sharing your wonderful experience.

8/10 – Bien

Donny

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
GM a répondu le 26 déc. 2023
Dear Donny,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

8/10 – Bien

Donna

Points forts : Propreté, service et personnel
Séjour de 4 nuits en décembre 2023
GM a répondu le 26 déc. 2023
Dear Donna,We appreciate you taking the time to share your guest experience with us. Your opinion is very important to us, and we truly appreciate your feedback.

10/10 – Excellent

Daniel

Séjour de 4 nuits en décembre 2023
GM a répondu le 13 déc. 2023
Dear Daniel,Thank you for your feedback and for choosing Comfort Inn and & Suites, Frisco for your travel! We are pleased to see you enjoyed your stay. We look forward to the opportunity to welcome you back again soon!

10/10 – Excellent

Trukita

Séjour de 3 nuits en décembre 2023
GM a répondu le 13 déc. 2023
Dear Trukita,Thank you very much for taking the time to give us your feedback! . I am so happy to learn that you had a great time and experience with our hotel. We look forward to having you back into our property in the near future!

10/10 – Excellent

Charmonque Mazyck Porchaya

Séjour de 2 nuits en décembre 2023
GM a répondu le 1 janv. 2024
Dear Charmonque,Thank you very much for staying with us at Comfort Inn and Suites Frisco and taking the time to give us a 5/5.We hope to see you soon.

6/10 – Acceptable

Robert

Voyage d’affaires
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement, confort de la chambre
Just OK
The hotel is under renovation and very dingy looking from the outside. The room was newly renovated but could have been better. There was a loud noise coming from refrigerator in the middle of the night at various times.
Séjour de 6 nuits en décembre 2023
GM a répondu le 10 déc. 2023
Hello Robert,Thank you for your feedback! We are not renovating the property. We are continuously upkeeping the property, but it should not interfere with guests while staying. Some of our rooms had been remodeling, and that is still in process.

10/10 – Excellent

Corina

GM a répondu le 11 févr. 2024
Dear Corina,Thank you for taking the time to share your positive feedback with us. We greatly appreciate it. We look forward to welcoming you back soon.

8/10 – Bien

Ken

Points forts : Propreté, service et personnel et confort de la chambre.
Good and charming staff.
Séjour de 5 nuits en novembre 2023
GM a répondu le 9 déc. 2023
Dear Ken,Thank you for sharing your feedback about your recent stay.We appreciate your valuable input regarding our staff and are happy to hear everything was good.

8/10 – Bien

Kennyatta

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
GM a répondu le 9 déc. 2023
Dear Kennyatta,Thank you for taking the time to share your feedback about your recent stay at our hotel. We take guest feedback seriously, and we are committed to improving our services based on your input.

10/10 – Excellent

Sabrina

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
GM a répondu le 9 déc. 2023
Dear Sabrina,Thank you so much for your exceptional rating of 10/10! Your positive feedback means the world to us, and it serves as a tremendous source of motivation for our team to continue providing top-notch service.Happy Holidays ! Wishing you and your fmaily love, peace, and joy!

8/10 – Bien

Casey

Voyage d’affaires
Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
It was OK.
Séjour de 1 nuit en décembre 2023
GM a répondu le 9 déc. 2023
Dear Casey,Thank you so much for your feedback and choosing Comfort Inn & Suites Frisco for your stay.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

4/10 – Médiocre

Donna

Points forts : Confort de la chambre
Points faibles : État et installations de l’hébergement
Booked thru Expedia no mention of construction going on. Could hear man in adjoining room talking.
Séjour de 2 nuits en novembre 2023
GM a répondu le 9 déc. 2023
Dear Donna,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are not under construction; we are fixing some rooms and a public area. We are working without disturbing our guests.

4/10 – Médiocre

Sherry

Points forts : Propreté
Points faibles : État et installations de l’hébergement
Average cleanness, i would not stay there again. I had to plumb the toilet and they had to come snake it out. I booked the room based on the reviews very clean 8.2 is not true. Very disappointed based on the reviews.
Séjour de 3 nuits en novembre 2023
GM a répondu le 9 déc. 2023
Dear Sherry,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We truly value your input, and we are genuinely sorry to hear about the issues you experienced during your visit.

8/10 – Bien

Radhika

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en novembre 2023
GM a répondu le 30 nov. 2023
Dear Radhika,Thank you for your positive feedback! Your satisfaction is our priority, and we look forward to serving you again.

10/10 – Excellent

Patricia

Séjour de 1 nuit en novembre 2023
GM a répondu le 26 déc. 2023
Dear Patricia,Thank you very much for your review and I am very pleased that you chose to stay at the Comfort Inn and Suites Frisco.