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If you wanted to live close to nice restaurants in Dalian, this hotel is a good choice for your stay. It is near quite a few great Japanese and Korean restaurants. Other from that, it is a overpriced one.
Verified traveller
Stayed 1 night in Oct 2021
Response from july on Dec 3, 2021
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
6/10 Okay
Yi
Business traveller
Nov 7, 2021
Smelly room with really bad breakfast
I was attracted by the brand of Somerset; however this hotel is not worth the money. The room was smelly, and the breakfast was quite disappointing, with vey little choice and low food quality.
Yi
Stayed 1 night in Oct 2021
Response from july on Dec 3, 2021
It was a great pleasure having you stay at Somerset Grand Central Dalian. Thank you for sharing your feedback about your stay experience with us on November 7.
At Somerset Serviced Residences, we usually provide Continental Breakfast and supplement it with two or more hot dishes or egg stations. Also We have noted your feedback in regards to breakfast hour. We constantly review our selections and offerings in breakfast to meet the needs of our guests. We sincerely regret that you did not enjoy the Continental Breakfast selection. Please be assured that we will convey your feedback to our breakfast service team and shall work towards an improvement.
Once again, we hope to be able to welcome you again and have another opportunity to serve your better
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
My go-to place when I visit Kaifaqu area in Dalian.
Improvements needed:
1. hot water supply can be low, especially if you want a bath in the tub
2. wifi is bit slow, although I do appreciate that their wifi automatically connects to a foreign vpn that allows you to visit normally blocked foreign websites
3. bath towels are getting really old, and have become almost stripped/shredded
Now the positives:
1. really spacious rooms
2. full kitchen in the room
3. bose stereos in the room
4. room is quite clean
5. staff speak good English
6. Lawson (conveniece store) at lobby level
Was a great location for an extended business trip. Staff were friendly and professional
Rodney
Stayed 2 nights in Jul 2019
Response from Doris on Aug 2, 2019
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
Two day business trip to Dalian, for which the Somerset Grand Central came highly recommended by a customer. Everything exceeded expectations from the gigantic well appointed room, to the on-site restaurant and friendly staff. I can’t imagine lodging anywhere else in Dalian...
Joseph
Stayed 2 nights in Oct 2018
Response from doris on Oct 26, 2018
Dear Joseph
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
10/10 Excellent
KWEE HUAT
Sep 18, 2018
very excellent team of staff and restful stay.
The team in this hotel was excellent. They demonstrate team work and been most helpful and responsive to the guests needs. The facilities are new and our stay very comfortable. Its not in the city centre which made driving and parking easy. Daily parking rate was 20rmb over night. Breakfast room was spacious and range of food adequate. U can opt to pack your breakfast to eat from the lobby to consume in the room too. We would like to specially mention the night shift staff who were working on 10th Sept, Monday. My 84 year old mom lost her way and wondered in the hotel lobby at 2.30am. The front desk staff checked our check-in record, reassure my mom she is in good hand and 2 security guards escorted her back to our apartment. All done in a very professionally way which impressed us.
KWEE HUAT
Stayed 3 nights in Sep 2018
Response from Doris on Sep 19, 2018
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
8/10 Good
Keng Ling
Sep 15, 2018
Spacious room good for family stay
1. Check-in documents were already printed at the time of check-in. Fast check-in.
2. Room is spacious and clean.
3. Towels need a change though still usable. Looks somewhat old.
4. Breakfast is not so impressive.
5. Wifi is VPN.
6. Access card will only bring you to your floor. This means other guests living on other floors cannot access your floor easily. Safe.
Keng Ling
Stayed 1 night in Sep 2018
Response from doris on Sep 19, 2018
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards.
Well noted the feedback for the towels and breakfast, we will definitely highlight it to our management to improve both.
Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
8/10 Good
Samantha
Sep 4, 2018
Great hotel central Kaifaqu
My partner and I stayed here for an anniversary. It is very clean, central to downtown Kaifaqu, and has comfortable beds. Would stay here again.
Samantha
Stayed 1 night in Sep 2018
Response from doris.yu on Sep 12, 2018
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
Thank you very much for free upgrade for my wife’s family. I stay every time I visit Dalian. They stayed this hotel before visiting to Japan. The upgraded room was 200 square meter with two story. Father-in-law was so exciting to live one night stay very much. We difinitly stay this hotel again
Toshi
Stayed 1 night in Jun 2018
Response from Doris on Jun 16, 2018
Dear Mr.Toshi
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
The apartment has lots of big rooms, perfect for families gathering, floor heating systems keeps old and young warm in winter, swimming pool was quiet and clean , staff are very patient with customers, overall experience was great
Fan
Response from Doris Yu on Feb 26, 2018
Dear Fan
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
Professional personnel. Multilingual TV. Everything very good.
business travel
Response from Doris.yu on Jan 25, 2017
Dear Guest
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
Hotel is in the new development zone so not much in the way of shops, bars or restaurants in the surrounding area.
Rooms are large and very comfortable but could do with the carpets being given a good clean.
Breakfast was good, but the on-site restaurant was useless and the food quality poor, so plan to go out for food.
Also reception staff not the most helpful in advising where to go to find what you want.
Overall I would stay here again without concern.
Always stay here when in Dalian, great Serviced Apartment with very helpful staff. All are English speaking so that helps alot as well.
Dennis
Response from Doris. Sales officer on Sep 13, 2016
Dear Mr.Dennis
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
이번이 두번째였는데 기존에 가봤던 인파인, 카렌보다 방 크기, 컨디션, 기타시설등은 더 좋다고 생각되네요. 특히 수영장과 헬스장이 좋습니다.
프런트 직원은 영어가 가능하고 친절하나 그 외 직원들은 나쁘지는 않습니다. 청소 하시는 분이 아침 일찍 벨을 누르고 문을 두드리고 들어오니 늦잠 주무실 분들은 꼭 방문에 들어오지 말라고 표시하시구요.
조식은 카렌,인파인,서머셋 순서라고 생각됩니다. 한국 사람들은 별로 먹을 것이 없어요.
재이용 의사 충분히 있습니다.
Minsoo
Stayed 4 nights in Dec 2019
Response from JULY on Dec 31, 2019
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Citadines GuGeng Dalian, we look forward to welcoming you again at any one of our serviced residences.
Dear,
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
Dear young woung
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
대련 개발구 출장이라면 가장 좋은 선택이예요.
친절하고 근처 한국식당에 걸어갈 수 있는 거리입니다.
2번 이용했는데 항상 친절하고, 숙박시 불편함이 없었습니다.
한가지 아쉬운 점은 다른 장소는 대체로 청소상태가 깨끗했지만
화장실에는 물얼룩이 남아있다거나 샤워실 물을 틀었을때 바닥에서 거품이 많이 나더라구요
룸이 넓지만 청소는 조금만 더 철저히 해주시면 좋을것 같아요