Ratings based on 22 Verified Reviews

3.3 out of 5
50% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.7 Room comfort
3.1 Hotel condition
Expedia-Verified Reviews
4 out of 5
by A verified traveller from Mumbai

Posted 27-May-2019
Lovely property , very friendly staff, special mention for Mr Vijay khatoch. Rooms were good but bathrooms could be far better, they could easily be upgraded
Comment from Hotel Management
29-May-2019 by Manager, Hotel Management
Dear Guest, Thank you for taking out time to review us and for posting your compliments. We are happy to note that you have had a memorable stay with us. We do look forward to having more opportunities to be of service to you. Manager, Snow Valley Resorts, Dalhousie
3 out of 5
by A verified traveller

Posted 22-May-2019
Dislike :- Food quality, furniture cleanliness, washroom cleanliness
Comment from Hotel Management
26-May-2019 by Manager, Hotel Management
Dear Guest, Thank you for taking the time out to convey your feedback regarding your visit to our hotel. We deeply regret that we did not meet the usual standard one can expect from Snow Valley Resorts, and I hope you will accept my sincere apologies. Guest satisfaction is a prime credo for us and we take all feedback very seriously, thus we will work on our areas of improvement as per your observations. Rest assured that my team and I have noted your feedback and it will be investigated with the seriousness it deserves. We thank you for your patronage and look forward to welcoming you soon back again in the near future. Manager, Snow Valley Resorts, Dalhousie
5 out of 5
by A verified traveller

Posted 9-May-2019
Comment from Hotel Management
26-May-2019 by Mahinder, Hotel Management
Thanks
4 out of 5
by A verified traveller

Nice stay

Posted 3-Apr-2018 on Hotels
The location is superb.. inbetween Subhas Chowl and Gandhi Chowk .. view from the rooms is superb .. try the Maharaja Corner room ... food is expensive and not up to the mark .. rooms not that clean ..
Comment from Hotel Management
14-Apr-2018 by Manager, Hotel Management
Dear Guest, Thank you for taking the time out to convey your feedback regarding your visit to our hotel. We deeply regret that we did not meet the usual standard one can expect from Snow Valley Resorts, and I hope you will accept my sincere apologies. Guest satisfaction is a prime credo for us and we take all feedback very seriously, thus we will work on our areas of improvement as per your observations. Rest assured that my team and I have noted your feedback and it will be investigated with the seriousness it deserves. We thank you for your patronage and look forward to welcoming you soon back again in the near future. Manager, Snow Valley Resorts, Dalhousie
3 out of 5
by Udit

Pros and Cons: Snow Valley Resort, Dalhousie

Posted 2-Oct-2017 on Hotels
The location of the hotel (not a resort actually) is very good.Walking distance from the market. the view from the hotel is rooms is awesome. The quality of rooms is good but not worth the cost which we paid. Room size (Maharaja) is good with a decent sized bathrooms but the fall seal sealing had dampness on our floor suggesting fungus growth inside (although it could not be seen). The walls outside the room also had bit of dampness especially on our floor i.e 3rd. There is a small terrace for the kids to play but no other play area. Food quality of breakfast was average not worth the cost. The parking space is limited within the hotel but cars can be parked on the main road (Paid Parking but not informed by the hotel staff and had to bear the extra cost and pay the fine). Insist on a parking space at the reception desk and they will arrange it for you. This is a place with scenic beauty, nice location but with average quality food, without any garden or play area for kids. Worth a stay if you get it at around 2500-3500Rs/room with breakfast. Over all for us it was a nice stay at Dalhousie.
Comment from Hotel Management
11-Nov-2017 by Manager Snow Valley Resor, Hotel Management
Dear Guest, At the very onset I would like to thank you for sharing this review of your recent stay with us. I am glad to hear that you have taken along with you some beautiful memories and experiences . Would also like to thank you for your candid feedback. Its sound bites like these that act like stepping stones in our pursuit of ever learning, improving and delivering a richer holiday experience. We thank you for your patronage and look forward to welcoming you soon back again in the near future. Manager Snow Valley Resorts, Dalhousie
3 out of 5
by Amit

This traveller left a rating score only Posted 14-Aug-2017 on Hotels
3 out of 5
by Lopesh

fine

Posted 17-Jun-2017 on Hotels
Stay was ok. Was not happy with rooms alloted
5 out of 5
by Vivek from Delhi

Awesome hotel !! Great value for Money !!!

Posted 5-Oct-2015 on Hotels
Our family visited Dalhousie in the 1st week of October..After long speculation we had booked 2 Maharaja rooms in Snow Valley and must say it was upto the mark from all aspects & trust me you will not regret your decision...The moment we entered our room we were so overwhelmed with the spectacular view from the huge glass window/pane..Also, the rooms-beautifully decorated & clean, the bed-very comfy,the washroom-very clean, the service & hospitality-the best..the special divaan (or i donno what you may call it!!) kind of seating was awesome...we enjoyed our morning tea sitting there along with the mesmerizing view :)...the hotel is centrally located in Dalhousie & can boast of its awesome location - proximity to mall road, gandhi chowk & subash chowk !!!..Also Panchpula is very nearby..3 Km approx..The buffet spread for breakfast & dinner was generous and toooo yummy !!! Loved the food a lot !! Also, the person at the reception (sorry for not asking his name) was very helpful & prompt...Wifi service with good speed...and the icing on the cake was the complimentary DJ and snacks nite that they provided !!..each one of us njoyed a lot..cant stop raving about it !!!...would surely visit again & recommend others too !!...Keep up the good work :)
Comment from Hotel Management
7-Feb-2017 by General Manager, Hotel Management
Thanks
4 out of 5
by vicky from Delhi

Thanks

Posted 2-Jul-2015 on Hotels
Hotel location is very good but the service of restaurant is very slow.
2 out of 5
by A verified traveller from Mumbai

Not value for money.

Posted 9-Nov-2014
Pros: View. Spacious rooms.
Cons: Food quality. W/o that nobody is in mood to enjoy anything else.
Location: Very close to Gandhi Chowk.
We had booked 7 rooms for 2 nights under MAP plan. We had been to Chandigarh, Manali & Dharamsala before reaching Dalhousie. This was the most expensive property that we had booked & going by the blog reviews, we had high expectations from Snow Valley Resorts. However we were very disappointed as the food quality (Breakfast as well as dinner) was far from desirable. For the price that we paid the spread was very basic & limited. When we asked for fruits for breakfast they provided us with bananas (can you beat that !!!!) & that too on day 2. As for day 1, guess what - they said that their fruit supplies did not reach the hotel though the market is only 10 min walk away. Saw other guests registering similar concerns. Even for the drivers, the hotel did not have a dormitory arrangement & neither did they provide complementary food which most of the other hotels were doing.