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Reviews of Best Western Kokopelli Lodge

2.5 out of 5
Best Western Kokopelli Lodge
702 S 1st St, Clayton, NM

Reviews

8.8

Excellent

Rating 10 - Excellent. 472 out of 834 reviews" "
Rating 8 - Good. 262 out of 834 reviews" "
Rating 6 - Okay. 68 out of 834 reviews" "
Rating 4 - Poor. 20 out of 834 reviews" "
Rating 2 - Terrible. 12 out of 834 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Nicecrooms
Stayed 1 night in Apr 2024
Response from Lisha Fernandez on Apr 22, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lisha Fernandez on Apr 22, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

John, Lindsborg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice motel with an historic feel. It is in good shape and clean.
Stayed 1 night in Apr 2024
Response from Lisha Fernandez on Apr 19, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities
I had the best hotel breakfast I have ever had!!
Stayed 1 night in Apr 2024
Response from Lisha Fernandez on Apr 18, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous and friendly staff.
Stayed 1 night in Apr 2024
Response from Lisha Fernandez on Apr 16, 2024
Thank you for staying with us your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice overnight. Friendly staff. Good breakfast.
Stayed 1 night in Apr 2024
Response from Lisha Fernandez on Apr 11, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lisha Fernandez on Apr 11, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly staff and great clean rooms!
Stayed 1 night in Apr 2024
Response from Lisha Fernandez on Apr 8, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Lisha Fernandez on Apr 8, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

ellen

Stayed 1 night in Apr 2024

10/10 Excellent

Karen, Mankato

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice breakfast compared to other similar hotels.
Stayed 1 night in Apr 2024
Response from Lisha Fernandez on Apr 4, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Karen

Stayed 1 night in Mar 2024
Response from Lisha Fernandez on Apr 18, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Bryan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lisha Fernandez on Mar 28, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

8/10 Good

Ronald P

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No dining near by this property. Plus, no outdoor seating. I really enjoyed the breakfast options and the very helpful food providers
Stayed 1 night in Mar 2024
Response from Lisha Fernandez on Mar 11, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

4/10 Poor

Zane

Stayed 1 night in Feb 2024
Response from Lisha Fernandez on Mar 25, 2024
Thank you for staying with us. Your feedback is appreciated. Hope to see you again. Happy and safe future travels.

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Passing thru town so a good place to stop. The place is dated but clean.
Stayed 1 night in Dec 2023
Response from Lisha Fernandez on Mar 4, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

8/10 Good

Ronald P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has met my needs so far on my stay here. Let's see how good breakfast is tomorrow morning.
Stayed 1 night in Feb 2024
Response from Lisha Fernandez on Feb 26, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place.
Stayed 1 night in Feb 2024
Response from Lisha Fernandez on Feb 26, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Mary Lou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable accommodations. Close to restaurants and gas stations. Great breakfast.
Stayed 1 night in Feb 2024
Response from Lisha Fernandez on Mar 11, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Rodney

Travelled with partner
Wonderful breakfast. Clean bathroom.
Stayed 1 night in Feb 2024
Response from Lisha Fernandez on Feb 20, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Heather, White Rock

Stayed 1 night in Feb 2024
Response from Lisha Fernandez on Mar 25, 2024
Thank you for staying with us. Your feedback is appreciated. Hope to see you again. Happy and safe future travels.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and friendly. They were very accommodating to us and our dogs. Clean and very comfortable rooms. The location was convenient - across from a small off leash dog park next to the 87 Restaurant. We highly recommend and will definitely stay here again!
Stayed 1 night in Feb 2024
Response from Lisha Fernandez on Feb 5, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

4/10 Poor

john

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty room with numerous stains. Inadequate parking. Rude desk clerk. There are better/cleaner options in town.
Stayed 1 night in Jan 2024
Response from Lisha Fernandez on Jan 24, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was great. Would have loved the breakfast, but I had other commitments. I did get coffee! The breakfast "lady" was very helpful and nice. Would definitely stay here again.
Stayed 2 nights in Jan 2024
Response from Lisha Fernandez on Jan 22, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

8/10 Good

Luis, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Did not know it was a motel
Stayed 1 night in Jan 2024
Response from Lisha Fernandez on Jan 22, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Laurie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great stay!
A last-minute reservation for our family because of a winter storm on our drive home. We enjoyed the breakfast, which was excellent. The room was clean and the beds were comfortable. Very happy with our accomodations!
Stayed 1 night in Jan 2024
Response from Lisha Fernandez on Jan 12, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

2/10 Terrible

Lenny

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It snowed in Clayton the day before I arrived. Although most business parking lots had been plowed the hotel was not. There was over a foot of snow to get to the stairs, snow and ice on the stairs and on second floor walkways, sidewalks were icy and dangerous. The only clean area was where employees parked.
Stayed 1 night in Jan 2024
Response from Lisha Fernandez on Jan 10, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

4/10 Poor

Joe

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2024
Response from Lisha Fernandez on Jan 10, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Freddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lisha Fernandez on Jan 10, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lisha Fernandez on Jan 10, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Mark, Dallas

Stayed 1 night in Jan 2024
Response from Lisha Fernandez on Jan 24, 2024
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Sergio

Stayed 1 night in Dec 2023
Response from Lisha Fernandez on Dec 29, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Alan

Travelled with pets, Travelled with partner
Liked: Amenities, property conditions & facilities
This hotel is pet friendly made a very convenient to bring my dog.
Stayed 1 night in Dec 2023
Response from Lisha Fernandez on Dec 27, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

8/10 Good

Murali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and nice place to stay.
Stayed 1 night in Dec 2023
Response from Lisha Fernandez on Dec 27, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
You can tell by the structure that this motel has some age to it but don’t let that fool you! The cleanliness and maintenance is impeccable! Pets are allowed and most people that we saw leaving had a pet. The rooms certainly don’t show that. They were clean and had no odor of pet’s whatsoever. The breakfast was amazing as well! We would stay again if need be.
Stayed 1 night in Dec 2023
Response from Lisha Fernandez on Dec 26, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gus liked his stay!
Would stay here again. Check in staff were super sweet and even called the room to see if we needed anything (I can’t remember any hotel I’ve stayed at recently that did that- a very nice touch!). This was our first venture out with our dog and we were pleasantly surprised with the cleanliness. Get to breakfast early because they run out.
Gus likes to travel!
Stayed 1 night in Dec 2023
Response from Lisha Fernandez on Dec 26, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Mark

Stayed 1 night in Dec 2023
Response from Lisha Fernandez on Jan 3, 2024
Thank you for staying with us. Your feedback is appreciated! Happy and safe future travels.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2023
Response from Lisha Fernandez on Dec 26, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Angela, Lakewood

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff members are very nice. Breakfast was great. Not a single complaint about our stay
Stayed 1 night in Dec 2023
Response from Lisha Fernandez on Dec 26, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Katherine

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice and professional and accommodating. Breakfast buffet was excellent. Will most definately be staying there again.
Stayed 1 night in Nov 2023
Response from Lisha Fernandez on Nov 28, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

8/10 Good

Melina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Nov 2023
Response from Lisha Fernandez on Nov 28, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

2/10 Terrible

Karen, Victoria

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Clerk was terrible. No elevators, clerk put us on top floor even after I requested ground floor so we old folks would not have to tote luggage upstairs. A/C unit is not working in Room 225. I believe they already knew that by maintenance reaction. Rude clerk that has difficulty answering the phone, moved us to another upstairs room on other side of facility. Toilets extremely low to floor. Total failure
Stayed 1 night in Nov 2023
Response from Lisha Fernandez on Nov 27, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are surprisingly spacious and the bathtub is excellent. They also have good WiFi.
Stayed 1 night in Nov 2023
Response from Lisha Fernandez on Nov 20, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Rebecca

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, nice motel. Perfect for my family, on our road trip. The rooms are very clean and laid out nicely. The area is quiet, and across the street from a pizza place and convenient store.
Stayed 1 night in Nov 2023
Response from Lisha Fernandez on Nov 20, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Scott

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel the only complaint would be the odd size pillows on the bed
Stayed 1 night in Nov 2023
Response from Lisha Fernandez on Nov 10, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

6/10 Okay

Mark

Travelled with family
Liked: Staff & service
Property was well cared for and clean, just dated rooms.
Stayed 1 night in Nov 2023
Response from Lisha Fernandez on Nov 9, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and Safe future travels.

6/10 Okay

Karen

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Nov 2023
Response from Lisha Fernandez on Nov 9, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and Safe future travels.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Nov 2023
Response from Lisha Fernandez on Nov 7, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Lonnie

Travelled with family
Stayed 2 nights in Oct 2023
Response from Lisha Fernandez on Nov 6, 2023
Thank you for staying with us. Your feedback is appreciated. Happy and safe future travels.

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Very friendly and attentive staff!
Stayed 1 night in Oct 2023
Response from Lisha Fernandez on Oct 23, 2023
Thank you for staying with us your feedback is appreciated. Happy and safe future travels.