84 Vo Nguyen Giap, Ward Man Thai, Son Tra District, Da Nang
Avis
9,2
Merveilleux
Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 151 avis sur 215." "
10 – Excellent
151
Note de 8 – Bien, d’après 46 avis sur 215." "
8 – Bien
46
Note de 6 – Acceptable, d’après 13 avis sur 215." "
6 – Acceptable
13
Note de 4 – Médiocre, d’après 3 avis sur 215." "
4 – Médiocre
3
Note de 2 – Terrible, d’après 2 avis sur 215." "
2 – Terrible
2
9,4/10
Propreté
9,2/10
Service et personnel
9,2/10
Commodités
9,4/10
État et installations de l’hébergement
9,0/10
Écoresponsabilité
Avis
10/10 – Excellent
Yves
31 janv. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Personnel charmant et intentionnée hôtel très propre literie de bonne qualité rien à redire
Yves
Séjour de 8 nuits en janvier 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 1 févr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
joaquim
Voyage en famille
31 mai 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Fantastique
Fantastique. Superbe vue sur la mer. Personnel très professionnel et aimable. Tea time très appreciable.
joaquim
Séjour de 3 nuits en mai 2023
Guest Experience Manager a répondu le 3 juin 2023
Dear Mr./Ms. Joaquim,Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We always keep going to improve our services to make the guest experience better and better. We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3
10/10 – Excellent
joaquim
13 mai 2023
joaquim
Séjour de 1 nuit en mai 2023
Guest Experience Manager a répondu le 17 mai 2023
Dear Mr./Ms. JoaquimThank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3
10/10 – Excellent
LEANNE
Voyage de couple
25 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This property was wonderful - so easy to get to centre of Danang or walk the beach. The staff were outstanding all going that extra mile. The in-house services (spa, pool, restaurants, bars) were fabulous. Well done to the wonderful staff!!!
LEANNE
Séjour de 4 nuits en mai 2024
6/10 – Acceptable
Tomoji
16 mai 2024
Points faibles : Service et personnel
チェックアウトに時間がかかる
Tomoji
Séjour de 1 nuit en mai 2024
Ms. Joey Pham Marketing and Communication Manager a répondu le 20 mai 2024
Dear Valued Customer,Thank you for taking the time to share your feedback with us. We sincerely appreciate your input, as it allows us to address areas that may need improvement.We take great pride in maintaining the highest standards expected of a 5-star hotel, and your experience does not reflect the level of service we aim to provide. We are committed to learning from this and continually enhancing our services.Once again, thank you for bringing these matters to our attention. We value your feedback and hope to have the opportunity to welcome you back, allowing us to demonstrate the true quality of our hospitality.Warm regards,
10/10 – Excellent
Joseph
Voyage de couple
11 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent staff with fabulous service. Immaculately clean. People couldn't be friendlier and the beach and ocean views were stunning@
Joseph
Séjour de 5 nuits en mai 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 15 mai 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
Vincent
10 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Awesome stay,, love the everything!
Vincent
Séjour de 2 nuits en mai 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 15 mai 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 – Bien
Daiki
9 mai 2024
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Daiki
Séjour de 4 nuits en mai 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 15 mai 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 – Bien
Yuki
4 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ms. Joey Pham- Marketing and Communication Manager a répondu le 8 mai 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 – Bien
Nobuyuki, Edogawa
3 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nobuyuki
Séjour de 3 nuits en avril 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 8 mai 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
6/10 – Acceptable
Yuki
Voyage de couple
26 avr. 2024
Points forts : État et installations de l’hébergement
Ms. Joey Pham Marketing and Communication Manager a répondu le 27 avr. 2024
Dear Valued Customer,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Your comments are invaluable, and we appreciate your honesty. Rest assured, we are taking your concerns seriously and will use them as valuable lessons to enhance our services.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards,
10/10 – Excellent
daikichi
22 avr. 2024
daikichi
Séjour de 2 nuits en avril 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 15 mai 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
4/10 – Médiocre
Dr Puneet
Voyage de couple
21 avr. 2024
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was dirty, noisy, inconvenient and congested. Staff was not cooperative at all. We visited as a couple and are very disappointed.
Dr Puneet
Séjour de 3 nuits en avril 2024
Ms. Joey Pham Marketing and Communication Manager a répondu le 27 avr. 2024
Dear Valued Customer,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Your comments are invaluable, and we appreciate your honesty. Rest assured, we are taking your concerns seriously and will use them as valuable lessons to enhance our services.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards,
10/10 – Excellent
Tuan
Voyage de couple
18 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was great! Would recommend this property.
Tuan
Séjour de 4 nuits en avril 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 22 avr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
Yusuke
Voyage en groupe
12 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
いいホテルでした
Yusuke
Séjour de 4 nuits en avril 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 22 avr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
junko
Voyage en famille
11 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff and clean and spacious room.
It was comfortable stay for 9days !
junko
Séjour de 9 nuits en mars 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 22 avr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
Shaffiq
7 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Quiet. Good service
Shaffiq
Séjour de 4 nuits en avril 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 11 avr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
4/10 – Médiocre
Manuel Antonio
Voyage de couple
5 avr. 2024
Didn’t meet expectations
Manuel Antonio
Séjour de 2 nuits en avril 2024
Ms. Joey Pham Marketing and Communication Manager a répondu le 8 avr. 2024
Dear Mr/Ms. Manuel Antonio,We appreciate you bringing your concerns to our attention. Your feedback is incredibly important to us, and we regret that your booking experience did not meet your expectations. The no-show charge is applied in line with our cancellation policy, and it was informed to you accordingly. We are committed to addressing the issues you've raised and will be working diligently to make necessary improvementsThank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warm regards,
10/10 – Excellent
Jun
4 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Jun
Séjour de 2 nuits en mars 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 11 avr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
Paul
Voyage de couple
4 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Heerlijk hotel aan het strand van Da Nang. Rooftop pool en ontbijtruimte met mooi uitzicht.
Paul
Séjour de 3 nuits en avril 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 11 avr. 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
Nadezda
Voyage en famille
1 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very professional, friendly, polite and extremely helpful stuff. Breathtaking view. Delicious food. Highly recommend
Nadezda
Séjour de 4 nuits en mars 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 4 avr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
2/10 – Terrible
Vicky
Voyage en famille
23 mars 2024
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ms. Joey Pham Marketing and Communication Manager a répondu le 29 mars 2024
Dear Valued Customer,We appreciate you bringing your concerns to our attention. Your feedback is incredibly important to us, and we regret that your stay did not meet your expectations. We are committed to addressing the issues you've raised and will be working diligently to make necessary improvementsThank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warm regards,
10/10 – Excellent
??
18 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
??
Séjour de 1 nuit en mars 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 23 mars 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
Dennis
14 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Dennis
Séjour de 5 nuits en mars 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 23 mars 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
6/10 – Acceptable
Gennie
Voyage en famille
14 mars 2024
Points forts : Service et personnel
Points faibles : Commodités
No hot water.
Gennie
Séjour de 2 nuits en mars 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 23 mars 2024
Dear Mr/Ms. Gennie,Thank you for sharing your feedback about your recent stay. We're truly sorry to hear about the challenges you faced. Your comments have been shared with our team, and we are actively taking steps to rectify the issues you mentioned. We appreciate your patience and understanding.Guest satisfaction is our top priority, and your review will catalyze positive change. We hope to have the opportunity to welcome you back in the future and offer you an improved experience.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
Kasahara
11 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Ms. Joey Pham- Marketing and Communication Manager a répondu le 14 mars 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 – Bien
Hiroki
11 mars 2024
Points forts : État et installations de l’hébergement
Hiroki
Séjour de 1 nuit en mars 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 14 mars 2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 – Bien
MAKI
10 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
朝食のビッフェは種類豊富で美味しかった。またプールも開放感があって良かった。
MAKI
Séjour de 2 nuits en mars 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 14 mars 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
Tanaka
9 mars 2024
Tanaka
Séjour de 2 nuits en mars 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 4 avr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
Yuji
Voyage en famille
8 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ms. Joey Pham- Marketing and Communication Manager a répondu le 14 mars 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
Jocelyn S
Voyage en famille
5 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Overall a great experience from the food to the staff. Excellent room and service!!!!
Would like to especially commend Quyen in the front desk for being so nice and helpful!
Jocelyn S
Séjour de 6 nuits en février 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 8 mars 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
Takashi
Voyage en groupe
29 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
施設良好、スタッフも親切
Takashi
Séjour de 4 nuits en février 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 29 févr. 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
Voyageur vérifié
28 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Voyageur vérifié
Séjour de 2 nuits en février 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 29 févr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
Stephen
27 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Stephen
Séjour de 2 nuits en février 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 28 févr. 2024
Dear Valued Customer,Thank you so much for your kind words! We are delighted to hear that you enjoyed your stay at our hotel. Your positive feedback truly brightened our day. We appreciate your support and hope to welcome you back soon for another memorable experience. Safe travels!Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
Savita
Voyage en famille
27 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
It was a pleasure staying at the hotel. Very friendly staff. Very helpful. Went out of the way to give us some vegetarian breakfast as we were a group of 25 people.
Savita
Séjour de 5 nuits en février 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 28 févr. 2024
Dear Valued Customer,Thank you so much for your kind words! We are delighted to hear that you enjoyed your stay at our hotel. Your positive feedback truly brightened our day. We appreciate your support and hope to welcome you back soon for another memorable experience. Safe travels!Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 – Bien
cyn
Voyage en famille
23 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Our room smelled very bad after clean up, possibly because of the dirty mop.
cyn
Séjour de 3 nuits en février 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 28 févr. 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here and we regret that the cleaning did not meet your expectations. We are committed to addressing the issues you've raised and will be working diligently to make necessary improvementsThank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 – Bien
Aashna
16 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It's a great hotel with beautiful views. Staff is great. However, my only complaint is the bedding - seems a little cheap. You can hear the springs creaking in the mattress and it's not soft either. The blanket and sheets seem low quality.
Aashna
Séjour de 4 nuits en février 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 19 févr. 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here and we regret that the bedding did not meet your expectations. We are committed to addressing the issues you've raised and will be working diligently to make necessary improvements.Thank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
ShihYi
Voyage en famille
16 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
good
ShihYi
Séjour de 4 nuits en février 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 19 févr. 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
Ailada
14 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Ailada
Séjour de 2 nuits en février 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 15 févr. 2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
UKJIN
13 févr. 2024
UKJIN
Séjour de 3 nuits en février 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 15 févr. 2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 – Bien
Shih Chieh
Voyage en famille
12 févr. 2024
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
設備很棒,櫃台服務都很好,但清潔有待加強
Shih Chieh
Séjour de 4 nuits en février 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 15 févr. 2024
Dear Valued Customer,Thank you for taking the time to share your feedback following your recent stay at our hotel. We sincerely appreciate your kind words and are thrilled to hear that you enjoyed your overall experience with us.However, we regret to learn that the cleanliness of our facilities did not meet your expectations. Please accept our apologies for any inconvenience this may have caused. Rest assured, we take your feedback seriously and are committed to addressing the issues you've raised. Our team will be working diligently to make the necessary improvements to ensure a better experience for all our guests.Your valuable feedback helps us identify areas for improvement, and we are grateful for your insights. We hope to have the opportunity to welcome you back in the future and demonstrate the exceptional service we strive to provide.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
Mike
11 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Skønt sted.
Mike
Séjour de 3 nuits en février 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 15 févr. 2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
Carol-Anne
9 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Relaxing stay
Staff were fantastic at this hotel. We had a lovely time here. Our only suggestion would be to include a hand rail for entering into the shallow end of the lovely pool for safety.
Carol-Anne
Séjour de 5 nuits en février 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 15 févr. 2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 – Bien
Farhad
Voyage en groupe
8 févr. 2024
Points forts : Propreté, service et personnel et commodités.
The room was very nice and clean. Afternoon tea 👍 easy to get transportation. I don’t know about the other floor, but the 23,25 floor definitely need air freshener! We can’t wait to get into the elevator.
Farhad
Séjour de 2 nuits en février 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 15 févr. 2024
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us. We are delighted that you enjoyed your time here and we regret that have something did not meet your expectations. We are committed to addressing the issues you've raised and will be working diligently to make necessary improvements.Thank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
Noriko
6 févr. 2024
Noriko
Séjour de 3 nuits en février 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 15 févr. 2024
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
Yamaya
Voyage en famille avec de jeunes enfants
5 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
good
Yamaya
Séjour de 4 nuits en février 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 7 févr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
Lucia C
4 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lucia C
Séjour de 7 nuits en janvier 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 7 févr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
CHING INN
2 févr. 2024
CHING INN
Séjour de 4 nuits en décembre 2023
Ms. Joey Pham- Marketing and Communication Manager a répondu le 7 févr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
JAY
31 janv. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
JAY
Séjour de 5 nuits en décembre 2023
Ms. Joey Pham- Marketing and Communication Manager a répondu le 1 févr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 – Excellent
Sam
30 janv. 2024
Sam
Séjour de 4 nuits en janvier 2024
Ms. Joey Pham- Marketing and Communication Manager a répondu le 1 févr. 2024
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang