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Hoian Sincerity Hotel & Spa

4.0 star property
Travelers enjoy sun-drenched loungers during the day and gather around the welcoming lobby fireplace when evening temperatures drop at this Cam Chau retreat

Choose dates to view prices

Hoian Sincerity Hotel & Spa offers a peaceful escape in central Cam Chau. Enjoy drinks at the poolside bar or relax in the sauna and steam room. Attentive staff assist with luggage storage and more, while the lobby fireplace adds a cozy touch.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The property charges 3 percent for credit card payments

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for VND 345000.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately VND 100000 for adults and VND 50000 for children
  • Airport shuttle fee: VND 400000 per vehicle
  • Rollaway bed fee: VND 345000.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Frequently asked questions

Does Hoian Sincerity Hotel & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hoian Sincerity Hotel & Spa?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Hoian Sincerity Hotel & Spa on Jun 19, 2026 start from CA $41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hoian Sincerity Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Hoian Sincerity Hotel & Spa doesn't offer parking.

What time is check-in at Hoian Sincerity Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hoian Sincerity Hotel & Spa?

Check-out is at noon.

Does Hoian Sincerity Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 400000 per vehicle applies.

Where is Hoian Sincerity Hotel & Spa located?

Located in Cam Chau, this hotel is within 1 mi (2 km) of Chuc Thanh Pagoda, Central Market Hội An, and Hoi An Night Market. Phuoc Lam Pagoda and Hoi An Museum are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.4

Cleanliness

8.0

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 702 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 39 out of 1000 reviews
Rating 4 - Poor. 5 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with wonderful staff, incredibly comfortable beds, and delicious breakfasts.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The location is quiet and having shittle really helpes get every where. The stagf are so friendly and helpful. Wish we could have stayed longer.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, and great service from the personal.
Stayed 12 nights in Jun 2024
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations and breakfast buffet for the price! Excellent value!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

elizabeth

Liked: Amenities
Such great service, and really convenient with the shuttle to the old town and beach
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super service

Super serviceminded hotel and good location, near a really nice spa and café.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, property conditions & facilities
The room was very comfortable, the staff welcoming and helpful, helping us to organise daily trips. The breakfast allowed for different food choices, and the massages in the spa were wonderful. The shuttle bus to Old Town made trips easy, and gave access to the many restaurants in the town
Stayed 9 nights in Dec 2024
Verified

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, great rooms and a free frequent bus to and from old town. Everyone was so helpful in organising activities and answering our questions. Highly recommend.
Stayed 9 nights in Dec 2024
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here was great. We enjoyed the pool to get a break from the heat. Room was spacious and clean.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The ideal hotel for Hoi An

We had a great stay. This was our third time at the Sincerity and, hopefully, not the last one. Hotel is well located, close to the Old Town and to the beach. Rooms are very comfortable. Breakfast is excellent. The staff is outstanding in all departments (cleaning, reception, restaurant). The bicycles, complimentary, could be better maintained, but it is really a minor consideration.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Vagn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

The best service I've experienced in my 42 years of travelling. The hotel is clean and cosy. The morning buffet was delicious. Easy to borrow bikes. I can warmly recommend the hotel and will hope to get the chance to return.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extended our stay

The shuttle bus into town or the beach was very useful. The hotel is clean, the staff friendly and breakfast was plenty full. The room was spacious and cleaned daily. I loved the swinging lounges by the pool and used the pool on a daily basis. Thank you and we will return.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff went above and beyond to make sure we were comfortable and had a great experience. I hurt my foot earlier in the week and the ladies at the front desk (especially Jasmine) went above and beyond to get crutches delivered to me and to make sure I was cared for at all times… so sweet! I’d recommend this hotel to anyone.
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel from our Vietnam trip. Wonderful staff, lovely hotel and good location. We enjoyed the tasty and varied breakfast (particularly the vietnamese iced coffee) and also the spa. Spa massages and facials are excellent and very good prices. We used the free shuttle to go to the beach and into town. Silvia, Flora ans Ken were very helpful and always welcomed us with a big smile. Highly recommended.
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HIGHLY RECOMMEND

The staff at this hotel couldn’t have done more! The room was beautiful. Beds comfy. Pool Devine! Had a massage at the Spa and it was the best I’ve ever had. Oh and do t get me started on the breakfast. Wow!! There’s a shuttle from the hotel to downtown and the beach leaving often throughout the day. Highly recommend this hotel
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay. Not sure what star rating the hotel is but the service was what you’d expect from a 5 star hotel. Very warm, welcoming and helpful. The hotel has clearly tried their best to make guests feel comfortable. Shuttle buses, designated beach umbrella and chairs and great breakfast. I’ve read other reviews about shuttle buses being too full but we never experienced it. A special mention regarding the wonderful service we received from Flora, Snow and Win and other staff (including cleaning staff) from 30 Nov to 3 Dec who I didn’t get the names of. Highly recommend.
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Maria Thi

Liked: Staff & service, amenities
This is a 5 star property or so they say but it had definitely seen better days. Shower was over bathtub and water spray was really poor. The view outside the property made it feel as though they had picked up the property and placed it in a run down area...so many dogs running around and pooing...What makes this place amazing is the staff including cleaning staff. The free transportation to the beach and to the old town was really good as were the free bicycles. Area to the side of the hotel away from it was lovely, some really nice restaurants with some absolutely lovely staff. This is a lovely hotel, slightly rundown and the wifi isn't brilliant but the hotel itself and staff are which is all you want really. Very family friendly.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
If I could give more than 5 stars I would! Not only is this a beautiful place, but the service is absolutely impeccable! Big shoutout the Kein who made our stay magical. He always went out to make sure we were looked out for. It was also my birthday, and the staff left a birthday surprise for me in my room! The buffet breakfast is beautiful with a wide range of options. Had a massage at the spa that left me feeling so relaxed and also swam in the beautiful pool everyday! The hotel also has a shuttle to Hoi An Ancient Town and the beach that you can reserve for free which is so convenient. When you go to A Bang beach with the shuttle, you are taken to a Dolphin Beach Club where you have a private space with a lounge chair, towels and a shower. We spent our whole day there at the beautiful beach. THANK YOU Sincerity Hotel for making our stay so amazing! We will be back very soon!!
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Maurenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional professionalism of staff and great breakfast.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Verified

10/10 Excellent

Frederik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really great stay

Very great service and accommodations. I highly recommend this hotel. Free bike rentals to get to Hoi An ancient city and the beach easily.
Stayed 4 nights in Jul 2022
Verified

8/10 Good

SEONGMUN

Liked: Cleanliness, staff & service, property conditions & facilities
The exterior is antique, but the cleanliness of the room and the kindness of the staff are not pretentious, and the breakfast is also satisfying
Stayed 2 nights in May 2023
Verified

10/10 Excellent

FABIANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vary good
Stayed 3 nights in Aug 2025
Verified

8/10 Good

isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a great little hotel.. Only issue that I had was that there weren’t any outdoor seating anywhere (besides right at the pool). I prefer my morning coffee outside and couldn’t do that, otherwise, a great stay…
Stayed 5 nights in Aug 2025