Executive Deluxe Room

Reviews of Tan'Yaa Hotel by Ri-Yaz

3.5 out of 5
Tan'Yaa Hotel by Ri-Yaz
G-02, Ground Floor, Primera Suite, Block 3520, Jalan Teknokrat 6, Cyberjaya, Selangor

Reviews

8.4

Very good

Rating 10 - Excellent. 117 out of 276 reviews" "
Rating 8 - Good. 113 out of 276 reviews" "
Rating 6 - Okay. 33 out of 276 reviews" "
Rating 4 - Poor. 7 out of 276 reviews" "
Rating 2 - Terrible. 6 out of 276 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Martin

Stayed 1 night in Sep 2023
Response from Afwan on Oct 4, 2023
Dear Martin, We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We would like the opportunity to rectify this situation and help make it right for you.

6/10 Okay

Saad

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff are cold. Didn’t like it.
Stayed 7 nights in Jun 2023
Response from Afwan on Oct 4, 2023
Thanks for the feedback, we will try to improved on our quality. Hope to see you again in near future.

10/10 Excellent

Ain

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that they have small kitchen with microwave and desk for people to work and there is partition for bed
Stayed 1 night in May 2023
Response from Afwan on Oct 4, 2023
Thanks for the good rating. Hope to see you again in near future.

2/10 Terrible

Martin

Stayed 1 night in Apr 2023
Response from Janet on Apr 16, 2023
Dear Martin, We are sorry to hear that you have had such a negative experience. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We would like the opportunity to rectify this situation and help make it right for you.

8/10 Good

Kok Keong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is ok
Stayed 1 night in Feb 2023
Response from Afwan on Oct 4, 2023
Thanks for the good rating. Hope to see you again in near future.

6/10 Okay

Alexander

Business traveller
Liked: Staff & service
Disliked: Cleanliness
They do not clean rooms properly. Bring your towel...
Stayed 14 nights in Sep 2022

6/10 Okay

Stacey

Travelled with partner
Disliked: Property conditions & facilities
Super dated and pictures don’t really represent the reality. Fine for a short stay if you just need a place to lay your head at night.
Stayed 1 night in Jul 2022

6/10 Okay

AFNIL DANIAL BIN AHMAD

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tuala, cadar dan pemanas air ada tompok kekuningan. Sofa sudah berlekuk, tidak selesa untuk diduduk. Pekerja peramah Sesuai untuk urusan kerja (business trip)
Stayed 2 nights in Nov 2021
Response from Janet on Dec 16, 2021
Thanks for the feedback, we will try to improved on our quality. Hope to see you again in near future.

8/10 Good

wan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Janet on Dec 16, 2021
Thanks for the good rating. Hope to see you again in near future.

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Janet on Dec 16, 2021
Thanks for the perfect rating. Hope to see you again.

10/10 Excellent

Syaufe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Mawar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2020
Response from Janet on Oct 26, 2020
Thanks Mawar for giving us a perfect rating. Hope to see you again in your next visit to Cyberjaya. Take care and stay safe!

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The room is nice like an apartment but the smell of furniture is bad like a belacan..
Stayed 1 night in Sep 2020
Response from Janet on Oct 26, 2020
Thanks for the feedback. We are in the midst of furnishing our rooms. Hope to see you again near future. Take care and stay safe !

10/10 Excellent

MOHAMAD NOOR AFFENDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb as usual
My choice if travelling to cyberjaya
Stayed 2 nights in May 2020
Response from Fauzzi on Jun 3, 2020
Dear Affendy, Greetings from Tan'Yaa Hotel Cyberjaya! Thank you for giving us a fabulous rating. We are happy to hear that you enjoyed your stay with us. Contact us anytime when you are in Cyberjaya. Best regards,

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2020
Response from Mashitah on Apr 21, 2020
Thank you for staying with us. Looking forward to see you again. Have a nice day! Best regards

8/10 Good

Firdaus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok but I don't prefer hotels that ask for deposit
Please don't ask for deposit for customer who've paid for the room.
Stayed 1 night in Mar 2020

10/10 Excellent

Dr, Johor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Jan 2020
Response from Mashitah on Jan 15, 2020
Thank you for staying with us and gave us a good rating. Hope to see you again.

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2019
Response from MASHITAH on Nov 26, 2019
Thank you for staying with us. Looking forward to see you again. Have a nice day! Best regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was good. Hope the front desk staff more cheerful and not be so serious. Then only everything will be excellent.
Stayed 1 night in Oct 2019
Response from Mashitah on Oct 16, 2019
Dear Guest, Thank you for staying with us. We will address the issue with front desk staff accordingly. Looking forward to see you again. Have a nice day! Best regards

10/10 Excellent

Mohd, Johor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special... As expected for 4 star hotel
Stayed 1 night in Sep 2019
Response from Janet Leong on Oct 9, 2019
Thank you for staying with us and gave us a good rating. Hope to see you again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the fact that they entertained my esrly check in request
Stayed 1 night in Sep 2019
Response from Mashitah on Oct 1, 2019
Dear Guest, Thank you for the perfect rating and I'm so glad that you enjoyed staying with us. Looking forward to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Mashitah on Sep 23, 2019
Thank you for staying with us. Looking forward to see you again. Have a nice day! Best regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in & check out. Friendly staff Clean oom with all necessity
Stayed 1 night in Sep 2019
Response from Mashitah on Sep 23, 2019
Dear Guest, Thanks for the rating and good reviews. I'm glad that you have enjoyed staying with us. Looking forward to see you again. Best regards

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Smelly room, floor mat and the mats in the cardboard.
Stayed 1 night in Sep 2019
Response from FAUZZI on Sep 11, 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very nice
Stayed 1 night in Aug 2019
Response from Mashitah on Sep 2, 2019
Dear Guest, Thank you for the perfect rating and I'm so glad that you enjoyed staying with us. Looking forward to see you again.

8/10 Good

Luqman Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, great for relax and working too :)
Our 1 night stay was good. The room was spacious, the bed was comfy also the room suitable for working and having small discussion. Ample of table top space and small kitchenette too.
Stayed 1 night in Aug 2019
Response from Mashitah on Aug 14, 2019
Dear Mr Luqman, Wow, thank you for the good rating and fabulous review. Please let us know when you are coming to Cyberjaya again. Its our pleasure to have you with us. Looking forward to see you again.

8/10 Good

Effa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, comfortable and value for money
Stayed 2 nights in Jul 2019
Response from Janet Leong on Aug 14, 2019
Dear Effa, Thanks for the rating and good reviews. I'm glad that you have enjoyed staying with us. Looking forward to see you again. Best regards

10/10 Excellent

Vijayakumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 2 nights in Jul 2019
Response from Janet on Aug 6, 2019
Dear Vijayakumar, Thank you for staying with us. Looking forward to see you again. Have a nice day! Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to stay there
Stayed 1 night in Jul 2019
Response from Mashitah on Aug 2, 2019
Dear Guest, Thank you for the perfect rating and I'm so glad that you enjoyed staying with us. Looking forward to see you again.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room
Stayed 2 nights in Jul 2019
Response from Mashitah on Jul 22, 2019
Dear Guest, Thanks for the good rating and we look forward to see you again.

10/10 Excellent

HASMAHUSSIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasent to stay
Stayed 3 nights in Jul 2019
Response from Mashitah on Jul 22, 2019
Dear Guest, Thank you for the perfect rating and I'm so glad that you enjoyed staying with us. Looking forward to see you again.

10/10 Excellent

suhila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvellous hotel
amazing and like to stay again. very satisfied
Stayed 2 nights in Jul 2019
Response from Mashitah on Jul 22, 2019
Dear Guest, Thank you for the perfect rating and I'm so glad that you enjoyed staying with us. Looking forward to see you again.

8/10 Good

SW, JB

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Okay.... Nice
Stayed 1 night in Jul 2019
Response from Mashitah on Jul 22, 2019
Dear Guest, Thanks for the good rating and we look forward to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Mashitah on Jul 22, 2019
Dear Guest, Thanks for the good rating and we look forward to see you again.

8/10 Good

VIGNES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Mashitah on Jul 22, 2019
Dear Guest, Thanks for the good rating and we look forward to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Janet Leong on Jul 7, 2019
Dear Guest, Thank you for giving us a perfect rating. Looking forward to see you again. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Janet Leong on May 28, 2019
Dear Guest, Thank for giving us a perfect rating and I'm glad that you enjoyed your stay with us. Have a nice day!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money.
Stayed 7 nights in Apr 2019
Response from MASHITAH on May 8, 2019
Dear Guest, Thanks for the good rating and we look forward to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from FAUZZI on May 8, 2019
Dear Guest, Thank you for staying with us and giving perfect rating. We look forward to see you again.

8/10 Good

Verified traveller

Disliked: Amenities
Stayed 3 nights in Apr 2019
Response from MASHITAH on May 8, 2019
Dear Guest, Thanks for the good rating and we look forward to see you again.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
good job..thank you
Stayed 1 night in Apr 2019
Response from Janet Leong on Apr 19, 2019
Dear Guest, Thank you for staying with us and giving perfect rating. We look forward to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Janet Leong on Apr 19, 2019
Dear Guest, Thank you for giving us a perfect rating. We are looking forward to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Value for money
Stayed 2 nights in Apr 2019
Response from Janet Leong on Apr 19, 2019
Dear Guest, Thanks for the good rating and we look forward to see you again.

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019
Response from Janet Leong on Apr 19, 2019
Dear Guest, Thank you for staying with us and giving us the perfect rating. Looking forward to see you again. Thanks,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Janet Leong on Apr 6, 2019
Dear Guest, Thank you for the perfect rating and I'm so glad that you enjoyed staying with us. Looking forward to see you again.

8/10 Good

Verified traveller

Liked: Staff & service
Satisfied and comfortable with the services n room..
Stayed 1 night in Mar 2019
Response from Janet Leong on Apr 6, 2019
Dear Guest, Thank you for the great review and I'm so happy that you enjoyed staying with us. Looking forward to see you again.

8/10 Good

Norjamawati, Taiping

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
unique name
Stayed 1 night in Mar 2019
Response from Janet Leong on Apr 6, 2019
Dear Guest, Thank you for staying with us and I'm happy that you find our brand unique. Hope to see you in again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended hotel... spacious and comfortable room
Stayed 1 night in Mar 2019
Response from Janet Leong on Apr 6, 2019
Dear Guest, Thank you for staying with and recommending us to others. Looking forward to see you again.

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from Janet Leong on Apr 6, 2019
Dear Guest, Thank you for staying with us. Looking forward to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will back again
Stayed 1 night in Mar 2019
Response from Janet Leong on Apr 6, 2019
Dear Guest, Thank you for staying with us and giving us a fabulous rating. I'm so happy that you enjoyed your stay with us and we are looking forward to see you again. Take care.