Exterior

Reviews of Glacier Gateway Plaza

2 out of 5
Glacier Gateway Plaza
1130 East Main, Cut Bank, MT

Reviews

3.6
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 2 out of 7 reviews" "
Rating 2 - Terrible. 4 out of 7 reviews" "

5.6/10

Cleanliness

4.8/10

Staff & service

2.0/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
The room was ok. The sheets were clean but blankets and bedspreads had old cigarettes holes. The bath towels were new. The public areas were sad and worn. I got locked out of my room in the morning and there was no one around to help me.
Stayed 1 night in Oct 2023

2/10 Terrible

Kent

Travelled with partner
Disliked: Staff & service, amenities
We were not allowed to stay. The manager would not honor my expedia reservation ( I showed him the your confirmation) saying you listed the wrong price. When I said this seemed like a bait & switch the manager freaked out and would not allow us to stay even when I said I would pay the higher price. To his credit he did call the other motel in town and found a room.
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Didn’t honor reservation price.
They did not honor the reservation price and charged about $30 more- wasn’t a resort fee or tax or anything like that just a base rate change as the hotels.com price was “too low” according to the manager. Hotel made a photocopy of my credit card and security code which I demanded the photocopy of my card back as that’s not legal for them to keep. I travel a lot in small towns and I’ve never had this problem. The room was decently clean but we had to get new sheets due to an unusual stain. Housekeepers were very friendly but management has some room for improvement. Had we not been traveling through and checking in late in the evening to sleep and drive on, we would have gone elsewhere after the price change.
Stayed 1 night in Sep 2023

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
I was very nice but thought it was closer to the Glacier National Park entrance
Stayed 5 nights in Aug 2023

2/10 Terrible

DIANNE, CINCINNATI

Stayed 1 night in Aug 2023

2/10 Terrible

Mark

Stayed 1 night in Aug 2023

2/10 Terrible

JAIWAN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023