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Reviews of Sumayaq Hostel

2 out of 5
Sumayaq Hostel
Calle Nueva Baja N 440, Cusco, Cusco

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 39 reviews" "
Rating 8 - Good. 18 out of 39 reviews" "
Rating 6 - Okay. 10 out of 39 reviews" "
Rating 4 - Poor. 3 out of 39 reviews" "
Rating 2 - Terrible. 1 out of 39 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Basic accommodation in a good location
Nothing fancy, but a good location and clean. Good value for money if you're on a tight budget.
Stayed 3 nights in Jul 2019

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great basic place to stay for a few days, we stayed here for a few days before and after our trek! They were able to hold our luggage as well. Only complaint was the water was not the warmest.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las Tres Abuelitas
Really wonderful staff and great location for our last two nights in Cuzco! Hot water somewhat problematic but staff's response was swift if not totally effective. Great breakfast and spotless kitchen which we did make use of!
Stayed 2 nights in Oct 2017

8/10 Good

Chris, Alaska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value. Good Location
This was a nice hotel. Clean. Relaxed atmosphere. Good location - reasonably close to the Plaza de Armas. Showers were hot. Continental breakfast was nice. The staff was very friendly. They went out of their way to help me revise my travel plans when the road to Puno was closed due to a strike.

6/10 Okay

Caitlin, Tampa, Fla.

Liked: Cleanliness
Decent hostel. Good for the price.
Overall, pretty decent hostel. We had issues with our check-in. We booked a sale price for a family room (sleeps floor). We accidentally clicked two people in the search, but made a note that there would be four of us. They did not want to honor the price when we arrived. We negotiated a compromise, but it was still frustrating. The rooms were fairly decent. Pretty standard hostel. The shower was mostly hot, but had random spurts of cold and low pressure. Pretty solid location to the plaza for the price.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Okay I suppose
There was a problem with cleanliness in the shared bathrooms but that was more to blame because of some unruly guests.

8/10 Good

Reto, Oberriet

Liked: Cleanliness, property conditions & facilities, room comfort
nice hostel at a good location
The room was very clean and they cleaned it daily. Top service. The staff is very friendly and helpful. We could left our package at the hostel during our trip to machu picchu,that was very helpful. unfortunately,our reservation for the same room after our trip dit not work, although they confirmed the reservation. there was no private room available for the night, but they were obliging and ket us sleep in a dorm for free. mistakes can happen, in my opinion that is good customer service!

8/10 Good

Verified traveller

Liked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ken Wang, Los Angeles , CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all must see sights.
English speaking, helpful and friendly staff. My private room was quiet, big and clean. The place is charming, cozy and in a good location. Breakfast was good. I cannot ask for more for the price I paid. I couldn't believe I was picked up by the hostel. Taxi from the airport to the hostel was also included in the rate. I spent 3 nights there. I definitely will recommend all my friends to stay there. I loved it.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a Hostel, a dump!
Bed Bugs!

10/10 Excellent

DavidHolmes, Berlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr nette familie betrieb,freundlich,hilflich und einfach nett dort
Stayed 5 nights in Oct 2019

6/10 Okay

Y, Taiwan

Liked: Cleanliness
Disliked: Property conditions & facilities
The staff seemed to be new. When I checked in, she couldn't find my booking. When I checked out, he asked if I haved paid. There are only 2 bathrooms for so many dormitory guests. There isn't a commune room, people cram in the room, not so comfortable. Breakfast is good: cereal and milk, bread and jam. In total, just an average hostel.
Stayed 1 night in Mar 2019

8/10 Good

cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
local adequado
local próximo do centro de cusco, conveniente e acessivel.
Stayed 3 nights in Sep 2018

10/10 Excellent

Diogo

Bom hostel perto da plaza de armas
Próximo a plaza de armas, pessoal muito prestativo! Quarto espaçoso, com cama quentinha. Portaria 24horas. Chuveiro quente a qualquer hora do dia. Ficamos duas vezes nesse hotel!
Stayed 4 nights in Sep 2018

10/10 Excellent

Diogo

Bem localizado e chuveiro quente
Muito bem localizado, próximo a plaza de armas. Tem serviço de lavanderia por 4 soles. Staff muito prestativo. Um dos poucos hotéis em Cusco com água quente 24 horas. Cama confortável!
Stayed 3 nights in Sep 2018

6/10 Okay

Apsilon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
L'accueil à été très positif, cependant, le personnel ne parle pas anglais et a du mal à situer les lieux d'intérêt sur une carte. Malgré une chambre propre, il n'y a pas d'eau chaude dans la douche après 4h du matin, l'eau est alors glaciale.
Stayed 1 night in Sep 2018

8/10 Good

Christian, Tijuana, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable y cerca
Está muy cerca de las principales plazas, las camas no son lo más cómodo que existe pero es un buen lugar para dormir después de las actividades diarias
Stayed 6 nights in Aug 2018

8/10 Good

Diogo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2018

6/10 Okay

Cleberson

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Cleberson

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2017

8/10 Good

Juliana Gilmara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom custo benefício
Hostel bom ,perto da praça das armas,mas chuveiro foi a única coisa não muito boa , era difícil acertar a temperatura, ou esquentava muito ou ficava frio, e teve um dia a noite que faltou água a noite!

8/10 Good

Jerry

Hotel limpio y comodo
La estadía en general estuvo aceptable, no hubo toallas de cortesía, la zona es tranquila y cerca de la plaza de armas. Hubo un error y nos dieron una habitación triple pero se regularizo al segundo día.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Muito bom.

6/10 Okay

Rodrigo, Rio de Janeiro

Liked: Cleanliness, room comfort
Problema com o chuveiro
Hostel bom porém sofri problemas com o chuveiro quente, quase todos os dias ou não esquentava ou não demorava demais. O café da manhã poderia ser um pouco mais diversificado.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Problemas de conforto
A cama do hostel era horrível e o aquecedor ficou sem gás no primeiro dia e depois de solucionado era difícil de regular a temperatura. Tínhamos ficado em outro hostel na cidade pelo mesmo preço e achamos que este não era comparável ao outro em relação ao conforto.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Regular com boa localização
Tive problemas com o chuveiro que não aquecia a água. Após solicitação de auxílio pelo staff, o problema foi resolvido. Porém, houve vazamento de água no banheiro (acredito que do vaso sanitário). O café da manhã é bem simples, somente pão, manteiga e sucrilhos

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miguel es la ley
muy buena por el precio me atendieron de lujo y cuidaron mis maletas el personal muy buena onda una muy buena opción si vas con poco dinero

6/10 Okay

Marita

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

4/10 Poor

Josie, Viçosa

Disliked: Room comfort
Atendentes atenciosos.
Reservei um dia, viajei pra outra cidade perto e voltei pro mesmo Hostel depois. O primeiro dia fiquei em um quarto com janela, depois fui pra um quarto sem janela e não tive como trocar. Tive problemas com água fria quase todo dia, tinha que ir lá reclamar e o moço tentava arrumar, mas nem sempre funcionava. Ao todo fiquei lá 5 dias. Os atendentes são muito legais. O café da manhã é simples, ao menos tem leite (não bebo café puro). A localização do Hostel é boa, a 4 quadras da praça principal. É um local bem silencioso e isso pra mim é o mais importante.

8/10 Good

gilmer, trujillo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recomendado
excelente, no tuvimos ningun problema con el hotel, hizo el viaje x cuzco muy bueno, claro esta que no es muy pijo pero basta para descanzar y pasarla bien por el precioo excelente

10/10 Excellent

Jhon Cesar, Manizales, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostal Excelente Cuzco
El hotel excelente, destaca la cordialidad y atención de la personas encargadas

10/10 Excellent

marcos henrique, Recife.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOTA 100000000000.
Hotel ótimo, muito bom senhora Marlene muito amável, prestativa, adorei o horel nota 1000, perto do centro de Cuscos.Perfeito.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel perto do centro.
Muito bem localizado, equipe fantástica, um certo barulho é causado pelo piso em madeira, mas nada que desaprove. RECOMENDO!!!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
家族経営のフレンドリーなホテル
家族経営でフレンドリーな対応をしてもらいました。部屋は狭いですが中庭に面していて明るく、シャワーも暑いお湯が出ます。Wi-Fiも十分につながります。簡単な共同の台所もあり。街の中心部まで徒歩で5分ほど。荷物も無料で預かってくれました。最終日、バスの時間が遅かったのですが、チェックアウト後もロビーを使わせてくれました。

6/10 Okay

manu&grazi, suisse

Liked: Staff & service, property conditions & facilities, room comfort
bonne petite chambre tres sympas
proche de toute commodités, eaux chaude a la demande ainsi que la pressions d eau... ptit déj basic la dame du service et super présente sympathique et prête a faire une omelette a la demande.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
hôtel basique mais propre et personnel gentil. Nous avons eu une coupure d'eau

8/10 Good

Patricia, argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación. Seguro.
Es un Hostel, da el servicio escaso. Desayuno muy escaso, el agua caliente no abunda, pero las habitaciones son limpias y el personal muy servicial.