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Unaytambo Boutique Hotel – Avis

3 out of 5
Unaytambo Boutique Hotel
Pasaje Romeritos 402, Cusco, Cusco

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 38 avis sur 68." "
Note de 8 – Bien, d’après 21 avis sur 68." "
Note de 6 – Acceptable, d’après 6 avis sur 68." "
Note de 4 – Médiocre, d’après 0 avis sur 68." "
Note de 2 – Terrible, d’après 3 avis sur 68." "

9,2/10

Propreté

9,2/10

Service et personnel

7,2/10

Commodités

8,6/10

État et installations de l’hébergement

9,4/10

Écoresponsabilité

Avis

8/10 – Bien

Juergen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Gutes Haus in zentraler, ruhiger Lage. Viele Sachen fußläufig erreichbar.
Séjour de 3 nuits en avril 2024

10/10 – Excellent

Hugh

Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Hugh

Séjour de 1 nuit en janvier 2024

10/10 – Excellent

ALEX

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff was extremely helpful during our stay. The location was perfect to get around Cusco. The property is very cozy and met all of these travellers needs. Highly recommend staying here. The breakfast was a huge bonus!
Séjour de 3 nuits en janvier 2024

8/10 – Bien

Behram, Pepper pike

Voyage en famille
Points forts : Commodités
We thoroughly enjoyed the hotel. Staff is absolutely excellent, very friendly and accommodating. The hotel is well located in the Historic Central District. The hotel is a little old but relatively well maintained. I’d recommend it.
Séjour de 5 nuits en décembre 2023

10/10 – Excellent

Alejandra

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff was very friendly. Breakfast was included and was simple but great. The price per night was economical. I would stay here again.
Séjour de 5 nuits en décembre 2023

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 5 nuits en décembre 2023

10/10 – Excellent

Chris

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Super cute tambo!! Staff (John in particular) was so helpful. Breakfast each morning, coca tea all day long, safe, great location….. we really enjoyed our trip to Cuzco!! So many beautiful things to see and do!!
Séjour de 4 nuits en mai 2023
yes a répondu le 21 juill. 2023
Dear ChrisHope that you enjoyed your time in our hotel, we miss you!!!KindlyUnaytambo Hotel

10/10 – Excellent

christopher

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The gentleman at the front desk helped us with EVERYTHING, from storing our bags when we went to Machupicchu, to breakfast, to late night pizza ordering. The establishment was clean, and we felt safe. Amazing building with Incan wall base, with colonial upper. Unique and special.
Séjour de 1 nuit en mai 2023
yes a répondu le 21 juill. 2023
Dear ChristopherNice to hear this from you, hope you can come back and stay with us.Warm regardsUnaytambo Hotel

10/10 – Excellent

shin

Séjour de 2 nuits en mars 2023
Unaytambo Team a répondu le 25 mars 2023
Thank you!!!... well miss you.Kindly

10/10 – Excellent

MAURO

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lindo hotel charmoso e cheio de história
Hotel muito charmoso, de frente para o principal ponto turístico de Cusco, Corycancha. Pessoal muito solícito e amigável. 5 minutos a pé para a Plaza de armas.
Séjour de 3 nuits en octobre 2022

10/10 – Excellent

Marco

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2022

8/10 – Bien

Yu

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Situated conveniently near city center and walking distance to most attractions. The hotel itself is a historic building. Staff were very friendly. Rooms were clean and they did and excellent job with housekeeping. Breakfast was quite basic but if they would help pack a bag of fruit and sandwich if there is an early tour and we would missed the regular breakfast. Few caveats: 1. Hot water is not 24/7, and it doesn't get very hot. 2. It's an old building, the floor creeks and could hear that clearly at night time 3. Breakfast said to start at 6am, but it would take until 6:30 to be fully ready.
Séjour de 3 nuits en septembre 2022

8/10 – Bien

Yu

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Interesting hotel in a historic building and at a convenient location. 10min walk to the main square. Very friendly staff. Room is spacious and mostly comfortable. A few caveats: 1) breakfast should start at 6am but not ready until 6:30. 2) hot water is not 24/7, outside of evening/morning hours need to ask staff. 3) floor creaks badly, can hear neighbors if they walk in middle of night.
Séjour de 1 nuit en septembre 2022
yeshica a répondu le 10 sept. 2022
Dear YuReally sorry for inconvenients and many thanks for your comments wich help us to improve,KindlyYeshica Mena

10/10 – Excellent

Jose

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Grata experiencia.
Buena experiencia. Estupendo servicio del personal. Buena ubicacion. Buen precio. Desayuno agradable. Ambiente agradable en general.
Séjour de 2 nuits en septembre 2019

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Melhorar cafe da manhã
Poderia ter uma opção de café da manhã na madrugada pois os passeios saem próximo das 4 da manhã. Durante o café da manhã o café é essência e não coado.
Séjour de 3 nuits en septembre 2019

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
stay
Enjoyed the stay. Very basic. Would recommend to others.
Séjour de 3 nuits en septembre 2019

10/10 – Excellent

Cristhiane

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excelente estada em Cusco, base para Machu Picchu
Em viagem ao Peru, com destino final a Machu Picchu, nos hospedamos no Unaytambo por 5 noites e a experiência foi excelente!! O hotel fica numa construção histórica - originalmente Inca e depois Espanhola - com quartos amplos, charmosos e confortáveis. Oferece café da manhã desde cedo, aos que saem de madrugada para passeios, e sempre tem disponível chá de mate que ajuda na aclimatação aos 3.300mts de Cusco. Em nossa estada nos forneceu apoio na contratação de tours e traslados, bem como na recomendação de passeios e restaurantes pela cidade. Deixamos nossas malas no hotel quando fomos a Machu Picchu e na volta já estavam em nosso quarto, o que facilita bastante a logística da viagem. O staff é super gentil e atencioso e a localização é ótima - próximo da praça principal (Plaza de Armas), numa travessa tranquila e silenciosa. Recomendo!
Séjour de 3 nuits en septembre 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful hotel, great service, lovely staff!
Séjour de 1 nuit en juin 2019

10/10 – Excellent

Cid Atusi

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excelente estadia
Excelente estadia. Equipe atenciosa e prestativa. Ótima localização.
Séjour de 1 nuit en mars 2019
ADMINISTRACION a répondu le 13 juin 2019
AGRADECEMOS SU VISITA A NUESTRO HOTEL , EL PERSONAL LE DESEA UN PRONTO RETORNO.

8/10 – Bien

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel
gemütliche stillvolle Anlage mitten in der Altstadt. Kleines Badezimmer.
Séjour de 2 nuits en mars 2019
ADMINISTRACION a répondu le 25 mai 2019
AGRADECEMOS SU VISITA A NUESTRO HOTEL , EL PERSONAL LE DESEA UN PRONTO RETORNO.

8/10 – Bien

Brenda Espinoza

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Mi estadía en Unaytantambo
Bonita y amplia habitación, fuimos 3 amigas y estuvimos súper contentas, nos gustó mucho su estilo colonial, con bases incas, todo súper limpio, su ubicación es súper estratégica y el personal todos muy amables.
Séjour de 2 nuits en mars 2019

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excelent location. Unaytambo staff are very friendly and helpful, Mr Juan Carlos in particular. Great choice.
Séjour de 1 nuit en octobre 2018

10/10 – Excellent

Martin

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Characterful hotel choice in Cuzco
Unaytambo Boutique Hotel is situated in an old colonial building based on superb quality Inca foundations. Our room was spacious and comfortable. All the hotel staff were friendly and helpful. Breakfast provided a reasonable range of sweet and savoury items with cooked eggs/omelettes available on request. The hotel is close to the centre of Cuzco and there are plenty of excellent restaurants and historic attractions available within a short walk. Much more characterful than some of the chain hotels in the city.
Séjour de 1 nuit en octobre 2018

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
見た目、ロケーション、設備よし
サンペドロメルカドまで徒歩15分が決め手。コリカンチャに隣接。入り口は小路にあり見つけにくいが、インカ時代の建築を残してるようでクスコらしさを味わえる。室内は、シャワーの湯量が若干少ない。濡れたものを乾かせる板(すみません、名称不明です)があり、洗濯物を乾かすのに便利。
Séjour de 1 nuit en septembre 2018

6/10 – Acceptable

HENRIQUE

Points forts : Propreté, service et personnel
Points faibles : Confort de la chambre
Honesto.
O hotel fica a 300 metros da praça central, o que é positivo. O staff é atencioso. Mas há problemas de conforto na hora de dormir. Meu quarto, por exemplo, tinha uma clarabóia e as 5 da manhã eu estava com luz na cara. Os travesseiros são péssimos. Mas com o staff atencioso, no segundo dia colocaram um pano escuro na clarabóia, facilitando para dormir. Tive que pedir algumas toalhas de banho para colocar embaixo dos travesseiros e deixá-los ao menos numa altura que não desse torcicolo.O café da manhã era razoavel, ser em ovos, paes, frutas, suco, queijo e presunto. Enfim, é um nota 3 de 5. Os quartos são charmosos. Agora, se valer na sua avaliação o fato de ser construído sobre um sítio histórico e manter sua porta inca, isso vale uma estrelinha a mais. Mas nao me fez dormir melhor.
Séjour de 3 nuits en septembre 2018

10/10 – Excellent

Carmen, Guadalajara, Jalisco, México.

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel agradable con excelente trato de personal.
Brindan muy buen servicio e información turística de lo que se les solicite, proporcionan apoyo en indicaciones con mapas y ubicación, costos y servicios. Es un sitio estratégico para visitar la plaza principal, la catedral, el museo , el mercado de artesanías donde tienen varias alpacas vivas, buenos restaurantes como el Limo, donde me proporcionaron un bolsa con hielos para evitar la inflamación de mi rodilla, de una caída que sufrí, además de disfrutar de un riquísimo ceviche y bebidas muy frescas, y otro platillos típicos deliciosos. Hay para todos los bolsillos, no puedes quedarte sin probarlo.
Séjour de 1 nuit en août 2018

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bom hotel!
Hotel com localização muito boa e equipe de funcionários extremamente simpáticos!
Séjour de 1 nuit en août 2018

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel muito agradável
Bom hotel, com pátio interno muito agradável, excelente localização, funcionários todos muito simpáticos e prestativos, recepção excelente!
Séjour de 3 nuits en août 2018

8/10 – Bien

Felipe

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en juin 2018

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Comfortable
Excellent customer service. Love the early breakfast.
Séjour de 4 nuits en avril 2018

6/10 – Acceptable

Voyageur vérifié

Points forts : Service et personnel
Hotel did not have our reservation and has no family room for us. We had to stay in 2 separate rooms
Séjour de 1 nuit en avril 2018

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Meine beide erwachsenen Töchter und ich haben eine Woche in dieses schöne, kleine Hotel in Cusco verbracht. Alles hat gestimmt: das Hotel ist zentral aber ruhig an eine kleine Gasse gelegen. Unser Zimmer war geräumig, sauber, und hübsch angemalt. Das Personal war aüßert freundlich und hilfreich; die haben unser Gepäck aufbewahrt während wir eine 5-tägige Wanderung gemacht haben--und die Umstände gemacht, das Gepäck zu lagern und wieder in unserem Zimmer anschließend zu bringen. Wir fühlten uns sehr zu Hause dort. Ich kann dieses Hotel wärmstens empfehlen!
Séjour de 1 nuit en mars 2018

10/10 – Excellent

Chiaki, Tokyo

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
街中にあるのに静かで落ち着いたホテル
従業員の方はとても親切です。次の日の朝の便が早いので、航空券のオンラインチェッインを手伝ってくれました。ウェルカムドリンクはコカティーでした。客室はかわいらしい素敵なお部屋でした。
Séjour de 1 nuit en janvier 2018

10/10 – Excellent

Emilio, Salta

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Perfect
Perfect. The Staff is great. Very beautiful room. The best ubication. Nice experiencie
Séjour de 3 nuits en septembre 2017

10/10 – Excellent

Laura, México

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Me encantó este pequeño hotel
El precio está muy bien, el servicio excelente, la ubicación inmejorable. Lo recomiendo ampliamente.
Séjour de 1 nuit en août 2017

10/10 – Excellent

Ângela

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel excelente
Adoramos o hotel.

10/10 – Excellent

Ângela

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel excelente
Hotel excelente em termos de conforto, segurança, localização, decoração e conforto. Café da manhã bem simples.

8/10 – Bien

sandra, Adams

Points forts : Propreté, service et personnel et confort de la chambre.
Um pequeno hotel suficientemente confortável
Agradável

10/10 – Excellent

Beth , NEW YORK

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful, Colonial Hotel Close to Everything
This hotel was such a pleasure to stay in. The staff was very accomodating. The rooms were spacious , with gorgeous hard wood floors , and peruvian art and textile furnishing. I can't say enough positive things about this establishment .
2nd floor accommodation

6/10 – Acceptable

marcelo, Santiago, Chile.

Points forts : Propreté, état et installations de l’hébergement
Bajo lo esperado.
Servicio regular, mala conexión Wi Fi. Bajo lo esperado.

10/10 – Excellent

Roberto, Ciudad de Mexico

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Unaytambo, un pequeno hotel hermoso
Perfecta estancia, la localizacion del hotel es excelente en una zona segura y bella de Cusco frente al templo inca Qoricancha, la habitacion era muy linda y de buen tamano, el bano totalmente nuevo, el personal es muy amistoso y servicial, la arquitectura colonial del hotel es bella, el desayuno incluido es de buena calidad.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great location!
Nice boutique hotel in a great location. We got the superior room which had lots of space!

2/10 – Terrible

Leah, Colombia

Points faibles : Service et personnel
All but ruined the trip to Cusco
They didn't have my 3 night reservation on file from Hotels.com (although I had email confirmation) and one of the nights did not have any vacancy. They were quite unaffected by the idea that a woman and her six year old daughter did not have a place to stay. Their response was a mere shrug and statement "We didn't receive your reservation, what are we supposed to do?" The internet was terrible, without cell service or wifi, I couldn't call to make other arrangements as I kept getting disconnected. I was traveling with a larger group and two of the other people were also staying here. I was able to have a third bed put in their room (for a charge which took 2 days of negotiation to remove from my bill) and my daughter went to stay with other people in a better hotel with more space. Everyday I had to change rooms, they gave assistance if they happened to be available, but most of the time the one or two people working was occupied elsewhere. This also required a lot of waiting to get let in and out of the front door, waiting for a room to be vacated, waiting to ask someone to bring a glass of water to breakfast, etc.

10/10 – Excellent

CARLOS, Puebla México

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Histórico cómodo atención servicio limpieza de los mejor en Cusco

8/10 – Bien

Aline, Brasil

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
excelente custo benefício
Limpo, bem localização, boa assistencia e confortável. O café da manhã poderia ser um pouquinho mais reforçado.

10/10 – Excellent

Jana, San Diego

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Cozy place
We were a group of 8 & found this place to be very cozy and it felt like a home rather than hotel. The rooms surround the courtyard which in the morning is so sunny & warm; the perfect place to relax before a busy tourist day. The rooms we had were all lovely and quiet as the hotel sits off of a busy street. The staff booked dinners for us, they set up drivers for us, they couldn't do enough for us. They even had breakfast ready for us when we had a very earlier pick up to start the Inca Trail. Overall it was a great experience & we will definitely refer and hopefully get back for another stay!

8/10 – Bien

Voyageur vérifié

Points forts : État et installations de l’hébergement, confort de la chambre
staying in a bit of history
The taxi pick up from the station was very friendly and didnt charge us extra to bring us to the atm and restaurant to have dinner after sending us to our hotel. We didnt have any more cash left with us and he needed to collect payment on the day. Hotel staff friendly enough. If you want to stay in a hotel with a bit of history, this is really cool and within walking distance to plaza des armas. One negative point is that when we asked for a late checkout, they immediately told us it was chargeable.

8/10 – Bien

Carlos, USA

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Location location
Great location, great building however there is some room for improvement to make this "Boutique Hotel" great!

2/10 – Terrible

Chris, York

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great hotel, didn't get our double room
Booked in advance for two nights either side of our Inca Trail trek for a double room for our honeymoon. Got a twin room both nights, all the doubles were taken. While I appreciate we weren't staying there long, I expect what I've booked, especially for my honeymoon! Shame, as the staff were very helpful and the rooms were lovely. Be aware if you are booking the same.