Title: Mercure Curitiba Batel Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Curitiba Batel Hotel Travelers find a peaceful retreat in downtown Curitiba, where the Allure restaurant serves delicious meals and fitness facilities keep guests energized. ## Photo gallery for Mercure Curitiba Batel Hotel ![Bar (on property) - Mercure Curitiba Batel Hotel (Curitiba)](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/33f62b20.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Julia Grimberg](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/c585fa1a-4132-4b9c-b904-1749a1444799-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Superior Suite (1 King + 2 Single Beds or 1 King Bed) - Mercure Curitiba Batel Hotel (Curitiba)](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/2db17f3f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Mercure Curitiba Batel Hotel (Curitiba)](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/317dec71.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Mercure Curitiba Batel Hotel (Curitiba)](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/73a41bb4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Curitiba's center, Mercure Curitiba Batel Hotel offers comfort and urban convenience. Enjoy meals at Allure restaurant, relax with books from the library, and use the 24-hour business center, indoor pool, and gym. Staff are ready to assist throughout your stay. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Pet friendly - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=570595&PinnedHotelID=570595&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=570595&PinnedHotelID=570595&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=570595&PinnedHotelID=570595&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=570595&PinnedHotelID=570595&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=570595&PinnedHotelID=570595&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=570595&PinnedHotelID=570595&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=570595&PinnedHotelID=570595&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=570595&PinnedHotelID=570595&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ### View all photos for Executive Suite, 1 Queen Bed ![Executive Suite, 1 Queen Bed](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/a23655f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Queen Bed 9.0 Wonderful 2 reviews ### Highlights Air conditioning Kitchen Smart TV Renovated in 2020 Separate bedroom Hair dryer Bathrobes Private bathroom - 883 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Executive Apartment, 1 King Bed, Balcony ![Executive Apartment, 1 King Bed, Balcony](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/8dd1e487.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 1 King Bed, Balcony 9.2 Wonderful 13 reviews ### Highlights Balcony Air conditioning Smart TV Renovated in 2020 Separate bedroom Private bathroom Hair dryer Eco-friendly toiletries - 398 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Standard Apartment, 1 King Bed ![Standard Apartment, 1 King Bed](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/34d11767.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 King Bed 9.4 Exceptional 8 reviews ### Highlights Air conditioning Smart TV Renovated in 2020 Separate bedroom Private bathroom Hair dryer Eco-friendly toiletries Minibar - 183 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Standard Apartment, 2 Twin Beds ![Standard Apartment, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/28613654.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 2 Twin Beds 9.0 Wonderful 4 reviews ### Highlights Air conditioning Smart TV Renovated in 2020 Separate bedroom Private bathroom Hair dryer Eco-friendly toiletries Minibar - 183 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Superior Apartment, 1 King Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/b0032b4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 King Bed 8.8 Excellent 5 reviews ### Highlights Balcony Air conditioning Smart TV Renovated in 2020 Separate bedroom Private bathroom Hair dryer Eco-friendly toiletries - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Superior Apartment, 1 King Bed with Sofa bed, Balcony ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/b0032b4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 King Bed with Sofa bed, Balcony 8.8 Excellent 3 reviews ### Highlights Balcony Air conditioning Smart TV Renovated in 2020 Separate bedroom Private bathroom Hair dryer Eco-friendly toiletries - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Executive Apartment, 1 King Bed, Kitchen ![Executive Apartment, 1 King Bed, Kitchen](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/3ccf2108.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 1 King Bed, Kitchen 9.0 Wonderful 2 reviews ### Highlights Air conditioning Kitchen Smart TV Renovated in 2020 Separate bedroom Private bathroom Hair dryer Eco-friendly toiletries - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Superior Suite (1 King + 2 Single Beds or 1 King Bed) ![Superior Suite (1 King + 2 Single Beds or 1 King Bed)](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/2db17f3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite (1 King + 2 Single Beds or 1 King Bed) 10.0 Exceptional 1 review ### Highlights Air conditioning Smart TV Renovated in 2020 Separate bedroom Hair dryer Bathrobes Private bathroom Eco-friendly toiletries - Sleeps 4 - 1 Double Bed and 2 Twin Beds ### View all photos for Executive Apartment, 1 King Bed, Accessible, Balcony ![Executive Apartment, 1 King Bed, Accessible, Balcony](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/d001321c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 1 King Bed, Accessible, Balcony ### Highlights Air conditioning Smart TV Renovated in 2020 Separate bedroom Hair dryer Bathrobes Private bathroom Eco-friendly toiletries - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite, 1 Double Bed ![Executive Suite, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/ea3ea54c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Double Bed ### Highlights Air conditioning Smart TV Renovated in 2020 Separate bedroom Hair dryer Bathrobes Private bathroom Eco-friendly toiletries - Sleeps 3 - 1 Double Bed ### View all photos for Family Apartment, Multiple Beds ![Family Apartment, Multiple Beds](https://images.trvl-media.com/lodging/1000000/580000/570600/570595/bb948701.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, Multiple Beds ### Highlights Air conditioning Smart TV Renovated in 2020 Separate bedroom Hair dryer Bathrobes Private bathroom Eco-friendly toiletries - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCuritiba-Hotels-Mercure-Curitiba-Batel-Hotel.h570595.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCuritiba-Hotels-Mercure-Curitiba-Batel-Hotel.h570595.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-25.44303%2C-49.28275&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Triyk2jghqo52gK2RytS4RhewQw=) R. Alferes Angelo Sampaio, 1177, Batel CEP, Curitiba, PR, 80420-160 #### What's nearby - Crystal Shopping Center \- 5 min walk \- 0.4 km - Japan Square \- 6 min walk \- 0.6 km - Curitiba Shopping Center \- 8 min walk \- 0.7 km - Pátio Batel \- 11 min walk \- 1.0 km - 24 Hours Street \- 14 min walk \- 1.2 km #### Getting around - Curitiba Station - 4 min drive - Curitiba (CWB-Afonso Pena Intl.) - 30 min drive #### Restaurants - ‪Brioche - ‬4 min walk - ‪Restaurante Sal da Terra - ‬5 min walk - ‪Taisho - ‬3 min walk - ‪Manancial - ‬4 min walk - ‪Savana's Grill - ‬3 min walk ## About this property ### Mercure Curitiba Batel Hotel Hotel remodeled in 2020 and located near 24 Hours Street A library, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Mercure Curitiba Batel Hotel. The on-site restaurant, Allure, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center. You'll also enjoy perks such as: - An indoor pool - Buffet breakfast (surcharge), valet parking (surcharge), and a porter/bellhop - A 24-hour front desk, an elevator, and a front-desk safe - A banquet hall, smoke-free premises, and a vegetable garden Room features All 180 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes. More amenities include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - 43-inch Smart TVs with cable channels - Housekeeping, desks, and phones ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/23000000/22420000/22411000/22410933/c99715ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Curitiba Batel Curitiba Centro - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 851 reviews CA $92 CA $96 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=22410933&PinnedHotelID=22410933&HadPinnedHotel=true®ionId=-1&adults=2) ![Banquet hall](https://images.trvl-media.com/lodging/2000000/1450000/1446000/1445956/ba465961.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Hotel Curitiba Batel - Pool - Spa - Pet friendly - Free WiFi 9.2 Wonderful 1,000 reviews CA $145 CA $167 total includes taxes & fees Jan 22 - 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Free WiFi - Restaurant 9.0 Wonderful 1,003 reviews CA $103 CA $109 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=11977&PinnedHotelID=11977&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/1000000/600000/598700/598692/4717cfe9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Intercity Curitiba 7 de Setembro Batel - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 635 reviews CA $100 CA $106 total includes taxes & fees Jan 26 - Jan 27, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=598692&PinnedHotelID=598692&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Valet parking on site (BRL 35 per day) - Limited onsite valet parking - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 70 per person - A bar/lounge - A restaurant ### Restaurants on site - Allure ### Things to do - Gym - Indoor pool - Library - Piano ### Family friendly - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (on request) - Multilingual staff - Porter/bellhop ### Business services - 24-hour business center - Conference space - Meeting rooms ### Outdoors - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Handrails in stairways - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 20 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1999 - Comprehensive food waste policy - Comprehensive recycling policy - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Renovated entire property - September 2020 - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 43-inch smart TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board on request - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of BRL 70 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 33 lbs per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome 1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately BRL 70.00 per person - Valet parking fee: BRL 35.00 per day - Pet fee: BRL 70 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Mercure Curitiba Batel Mercure Curitiba Batel Hotel Mercure Curitiba Batel Brazil Mercure Curitiba Batel Mercure Curitiba Batel Hotel Hotel Mercure Curitiba Batel Hotel Curitiba Mercure Curitiba Batel Hotel Hotel Curitiba ## Frequently asked questions ### Does Mercure Curitiba Batel Hotel have a pool? ### How much does it cost to stay at Mercure Curitiba Batel Hotel? ### Is Mercure Curitiba Batel Hotel pet-friendly? ### How much is parking? ### What time is check-in at Mercure Curitiba Batel Hotel? ### What time is check-out at Mercure Curitiba Batel Hotel? ### Where is Mercure Curitiba Batel Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Curitiba Batel Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.2 Location ### 8.8 Staff & service ### 8.6 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 312 8 - Good 164 6 - Okay 49 4 - Poor 18 2 - Terrible 13 ## Reviews ### 8/10 Good #### Sandra Jun 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities Good hotel, breakfast is awesome with many, many options and the staff is so friendly and helpful. ##### Sandra Stayed 10 nights in Jun 2025 ### 10/10 Excellent #### Maria Gabriela Dec 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property. The bed is very comfortable. My room had a balcony which was very nice. The only thing is I don’t think they get a lot of foreign tourist because they’re debit machines do not work with foreign cards and their Internet is also made up so you sign in with your Brazilian identification so it’s harder for tourist to navigate. ##### Maria Gabriela Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Julieta Jul 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing! It was a great room, definetely i would stay again! only need blankets because of cold weather! (got better with the minisplit in heat) ##### Julieta Stayed 1 night in Jul 2024 ### 6/10 Okay #### Kuwabo Sep 16, 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service I thought our stay was very average and likely wouldn't stay here again. The language barrier presented more service challenges here than I've encountered in any other non-English speaking country I've visited. I had a friend staying in a nearby hotel who also doesn't speak Portugeuse, and she had a much better experience (easier service, more attentive to guests, and more accomodating). My guess is that Mercure would be a better experience for a Portuguese speaker. ##### Kuwabo Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### Isaac Aug 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Loved my time at this hotel ##### Isaac Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Isaac Aug 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really enjoyed staying at this property. It exceeded my expectations. ##### Isaac Stayed 4 nights in Aug 2025 ### 6/10 Okay #### Michael Nov 9, 2025 The hotel was in ok condition, the walls were paper thin even though I was in a corner unit away from the elevators I could still here every door slamming and everyone's conversation in the hallway. Also, the gym is really small and barely has any equipment. Positive: interior pool and decent bar ##### Michael Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Aleksandr Oct 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Helped me to recover cell phone which i forgot in the taxi. ##### Aleksandr Stayed 4 nights in Oct 2025 ### 8/10 Good #### Felix Aug 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Place was good and comfortable. Bed could have been more comfortable. ##### Felix Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Sandra Apr 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was great!!! ##### Sandra Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Marcelo Apr 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It’s perfect!! ##### Marcelo Stayed 5 nights in Feb 2025 ### 6/10 Okay #### Carolina Jun 8, 2025 Pillows were flat unfortunately ##### Carolina Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Viviane Jan 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good! I highly recommend ##### Viviane Stayed 1 night in Dec 2024 ### 8/10 Good #### Daniella Jul 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good business hotel. Internet worked well. Chairs in the room comfortable to work. Comfortable bed and balcony was super appreciated after a long work day. ##### Daniella Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Maria Gabriela Dec 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The woman that checked me in was incredibly slow they couldn’t connect me to the Internet because I didn’t have Brazilian documentation. I had my passport. It was almost like they’ve never seen a foreigner before. Apart from the check in lady who was incompetent everything else has been excellent. ##### Maria Gabriela Stayed 1 night in Dec 2024 ### 6/10 Okay #### Caio Apr 25, 2024 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Room was dirty, bathroom definitely need a good cleaning, all my remote control was low in battery, the ac didn’t work properly, staff was rude and unwelcoming, I tried ordering food at 10;45pm and the kitchen was already closed. ##### Caio Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Marcio Mar 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I expected more Many cable channels didnt work. Shower drain was clogged up. The sofa bed was rough to sleep in. Not comfortable at all. I was expecting more for being a high end hotel in a high end neighborhood. Check in was very slow and we had to pay some weird fee not mentioned anywhere ! ##### Marcio Stayed 9 nights in Mar 2024 ### 4/10 Poor #### Thomas Dec 19, 2022 Disliked: Staff & service, amenities Sadly I cannot recommend the Mercure. The staff was awkward towards us and would often ignore our family in favor of native speaking guests even while in line. While I highly recommend the restaurant downstairs and the breakfast, a majority of the staff in which we interacted with needs to take notes from the staff at the Radisson just a few blocks down the road. They added charges to our rooms and were caught by surprise we actually reviewed them. They apologized a thousand times… but clearly they like to take advantage of foreign guests. My suggestion for the Mercure team, etiquette and awareness. If you are paying top dollar you expect top results. Paying the same price at the Radisson and it’s a stark contrast in favor of the Radisson. ##### Thomas ### 2/10 Terrible #### Najla Dec 22, 2024 Disliked: Cleanliness, staff & service, amenities My recent stay at the hotel was deeply disappointing due to a lack of professionalism of the the hotel staffing. I booked through Expedia, specifically seeking a pet-friendly hotel, but there was no mention of needing a vaccination card for my dog. After driving for 7 hours and arriving at 9:30 PM, I was informed by the manager on duty that I could not stay without the vaccination card. I explained that this requirement was not disclosed during the booking process, but the manager was unhelpful, dismissive, and offered no solutions. When I asked for a refund, I was told it was not possible because the reservation was made through Expedia and that I needed to file a complaint with them. Despite several attempts to resolve the issue, the manager showed no willingness to assist or provide alternatives. Only after I requested to escalate the matter to his supervisor was I finally allowed to write a statement attesting to my dog’s vaccination status—a solution that, as I later learned, was standard policy for such situations. The next morning, the front desk staff confirmed that a written statement was an acceptable alternative to the vaccination card, which made it clear that the entire ordeal could have been avoided. This experience highlights a clear lack of training and professionalism in handling guest concerns. I hope the hotel takes steps to improve its staff training to prevent similar incidents in the future. ##### Najla Stayed 1 night in Dec 2024 ### 8/10 Good #### Vinicius Nov 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muito bia ##### Vinicius Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Caio Sep 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Achei bem legal o hotel, um bom café da manhã, quarto arrumado, de bom tamanho e bem limpo.. foi bem confortável ##### Caio Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Paula r Sep 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ótimo hotel Recomendo a todos ##### Paula r Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Ayda s Sep 1, 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Muy bien hotel La experiencia en este hotel fue excelente. Las personas muy amables y siempre dispuestas a ayudar. Los desayunos estaban rico. La habitación muy limpia y las camas muy cómodas ##### Ayda s Stayed 2 nights in Aug 2025 ### 8/10 Good #### Marta Aug 30, 2025 Liked: Cleanliness, staff & service #### Necessária manutenção do box do banheiro Box de blindex do banheiro precisando de manutenção. Porta do box não fecha adequadamente e a água vaza, inundando o chão do banheiro. ##### Marta Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Giuliano Aug 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel Reformado, equipe muito atenciosa, só os apartamentos de frente não tem vedação suficiente para o barulho externo . ##### Giuliano Stayed 7 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Indigo Hong Kong Island by IHG](https://www.expedia.ca/Hong-Kong-Island-Hotels-Hotel-Indigo-Hong-Kong-Island-By-IHG.h5375568.Hotel-Information) > > [Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels.d6023515.Travel-Guide-Hotels) > > [Hotels near Athabasca Falls](https://www.expedia.ca/Athabasca-Falls-Hotels.0-l6072355-0.Travel-Guide-Filter-Hotels) > > [Hotel New Otani Tokyo The Main](https://www.expedia.ca/Tokyo-Hotels-Hotel-New-Otani-Tokyo-The-Main.h16187.Hotel-Information) > > [Hotels in Cobourg](https://www.expedia.ca/Cobourg-Hotels.d7539.Travel-Guide-Hotels) > > [Grand Nikko Tokyo Daiba](https://www.expedia.ca/Tokyo-Hotels-Grand-Nikko-Tokyo-Daiba.h200300.Hotel-Information) > > [All Inclusive Resorts and Hotels in Turks and Caicos](https://www.expedia.ca/Destinations-In-Turks-And-Caicos-All-Inclusive-Hotel.0-0-d184-tAllInclusiveHotel.Hotel-Filter-Destinations) ### Flights > [Flights from Narita (NRT) to Incheon (ICN)](https://www.expedia.ca/lp/flights/nrt/icn/tokyo-to-seoul) > > [Flights from Buffalo (BUF) to Delhi (DEL)](https://www.expedia.ca/lp/flights/buf/del/buffalo-to-delhi) > > [Flights from Calgary (YYC) to La Paz (LAP)](https://www.expedia.ca/lp/flights/yyc/lap/calgary-to-la-paz) > > [Flights from Toronto (YYZ) to Singapore (SIN)](https://www.expedia.ca/lp/flights/yyz/sin/toronto-to-singapore) > > [Flights from Cassidy (YCD) to Abbotsford (YXX)](https://www.expedia.ca/lp/flights/ycd/yxx/nanaimo-to-abbotsford) > > [Flights from Dubai (DXB) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/dxb/yyz/dubai-to-toronto) > > [Flights from Mohali (IXC) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/ixc/yyz/chandigarh-to-toronto) > > [Flights from Bangkok (BKK) to Kathmandu (KTM)](https://www.expedia.ca/lp/flights/bkk/ktm/bangkok-to-kathmandu) > > [Flights from Punjab (ISB) to Istanbul (IST)](https://www.expedia.ca/lp/flights/isb/ist/islamabad-to-istanbul) ### Cars > [Enterprise Car Rentals In Burnaby](https://www.expedia.ca/Enterprise-Car-Rentals-In-Burnaby.d9520-c15.Car-Rental-Guide-Suppliers) > > [Car rentals in Orlando](https://www.expedia.ca/Car-Rentals-In-Orlando-Intl.d5194573.Car-Rental-Guide) ### Activities > [Things to do in Scottsdale](https://www.expedia.ca/Things-To-Do-In-Scottsdale.d9829.Travel-Guide-Activities) ### Packages > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) > > [Winchester Mystery House](https://www.expedia.ca/Winchester-Mystery-House-West-San-Jose.d6069499.Vacation-Attraction) > > [Cancun](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/179995/Cancun) ### General > [Visit Saint-Sauveur](https://www.expedia.ca/Saint-Sauveur.dx177763) > > [Visit Lloret de Mar](https://www.expedia.ca/Lloret-De-Mar.dx5749)