Dear Ryan,Thank you so much for sharing your experience at Papagayo Beach Hotel. We're thrilled to hear that you enjoyed the lovely ambiance and great services during your stay with us.Creating a welcoming and enjoyable atmosphere for our guests is always our top priority, so it's wonderful to hear that you loved the whole experience. Our team works hard to ensure that every aspect of your stay exceeds your expectations, and we're delighted that their efforts made a positive impression on you.We truly appreciate your kind words and your decision to stay with us. If there's anything else we can do to enhance your future visits or if you have any suggestions for how we can further improve our services, please don't hesitate to let us know.We look forward to welcoming you back to Papagayo Beach Hotel for another wonderful experience in the future.Warm regards,Papagayo Beach Hotel

Hi Ivan,Thank you for sharing your feedback. We're glad to hear that your stay was great overall, aside from the breakfast. If there's anything specific we can do to improve the breakfast experience for you in the future, please let us know. We hope to welcome you back again soon!Best regards,Papagayo Beach Hotel

Lamentamos sinceramente pelo inconveniente causado pela qualidade insatisfatória do serviço de limpeza durante a sua estadia.Nosso compromisso é oferecer aos nossos hóspedes uma experiência excepcional em todos os aspectos, incluindo a limpeza e a manutenção das nossas instalações. Levamos as suas observações muito a sério e iremos abordar imediatamente essa questão com a nossa equipe de limpeza para garantir que padrões mais elevados sejam mantidos no futuro.Agradecemos o seu feedback e ficamos felizes em saber que, apesar deste contratempo, sua experiência geral foi satisfatória. Esperamos ter a oportunidade de recebê-lo novamente no futuro e oferecer uma experiência ainda mais positiva em todas as áreas.Atenciosamente,Papagayo Beach Hotel

Thank you for sharing your score with us! We would love to learn more about your experience at Papagayo Beach Hotel. Your feedback is valuable to us and helps us improve our services.

Dear Lisa,Thank you for choosing Papagayo Beach Hotel to celebrate your daughter's 30th birthday, and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay and that we could be a part of such a special celebration.It sounds like you made the most of your time with us, especially by upgrading to the oceanfront room and enjoying the breathtaking views from your balcony. We're delighted to know that you found the restaurants both on and near the property to be satisfactory, and that renting a car from our facility proved to be a convenient option for exploring the area.We understand the desire to explore different beach options, and we're glad to hear that you discovered Grote Knip, which sounds like it was well worth the drive and offered a beautiful experience. We appreciate your feedback regarding Jan Thiel beach which is indeed a very popular destination.It's wonderful to know that you found our hotel property well-kept and our staff friendly. Your kind words mean a lot to us, and we would be honored to welcome you back for another memorable stay in the future. And yes, having a supermarket next door can certainly add to the convenience of your stay!Thank you again for choosing Papagayo, and we look forward to hosting you again soon.Sunny regards,Team Papagayo

Dear Sherry,Thank you for sharing your feedback with us. We truly value your insights and appreciate the opportunity to address your concerns.Firstly, we're delighted to hear that you found our front desk staff to be great. It's wonderful to know that they provided you with excellent service during your stay.Regarding the issues you experienced, we sincerely apologize for any inconvenience caused. We would like to clarify that on January 29th, guests reported to the front desk that they could only access 6 TV channels. We promptly resolved this issue, and we regret that the problem with the pop-up message was not brought to our attention at the time. Rest assured, we will investigate and address this matter accordingly.We also want to clarify that while your room was indeed on the 1st floor, our bellboy assisted with carrying your suitcases to your room.Furthermore, we regret that cleaning complaints were not reported to our reception team during your stay. We encourage guests to communicate any concerns or issues they encounter so that we may address them promptly and ensure a comfortable stay for all.We appreciate your feedback regarding the amenities and facilities, and we will take your suggestions into consideration for future improvements.Once again, thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience.Warm regards,

Dear Antonio,Thank you for taking the time to share your detailed feedback with us. We appreciate your insights and regret that your experience at our hotel was not entirely satisfactory.We are pleased to hear that your room met the high expectations set by the description, with its full ocean view, nice balcony, spacious interior, comfortable bed, and good shower facilities. However, we apologize for the issues you encountered with our service, particularly during check-in.We understand your frustration regarding the lack of clear communication about the different levels of deposit and the corresponding levels of service for incidentals such as laundry. We acknowledge the importance of transparency in our policies and will work to ensure that all guests are fully informed about the terms and conditions of their stay.Furthermore, we apologize for the inconsistency in pricing for the buffet breakfast at our beach club facility. It is unacceptable that you were quoted one price initially, only to be confronted with a higher price later on. We understand how this can be perceived as a "bait and switch" tactic, and we sincerely apologize for any inconvenience and disappointment caused.Your feedback is invaluable to us, and we will take your comments into consideration as we strive to improve our services and enhance the overall guest experience.We hope that despite the challenges you encountered, you were able to enjoy aspects of your stay with us. Should you choose to visit us again in the future, we would welcome the opportunity to restore your confidence in our hotel.Sunny regards,Team Papagayo

Thanks for an amazing score and review!

Dear Nina-Simone Love,It's fantastic to hear about your wonderful experience at Papagayo Beach Hotel! The personalized touches like fresh drinks and a thoughtful gift bag upon check-in elevate the experience. It's heartwarming that the staff made your stay special with their friendly demeanor, adding to the overall peaceful ambiance.Returning after so many years and choosing it as your stay for such significant occasions as a birthday and graduation speaks volumes about the lasting impression the hotel left on you since you were 10. It's incredible that it feels like a home away from home, especially during a time when you need a mental break. That sense of comfort and relaxation is truly priceless.It sounds like Papagayo Beach Hotel not only met but exceeded your expectations, creating memorable moments that will likely stay with you for years to come. Cheers to making beautiful memories during your stay!Warm regards,Papagayo Beach Hotel

Thanks for taking the time to post your score. We would like to know more about your stay.

Thanks for taking the time to post your score. We would like to know more about your stay.

Dear Lisa,Your description of the hotel lobby at Papagayo Beach Hotel is enchanting! The grandeur of the marble floors and the stunning Christmas decorations must have created a magical atmosphere upon your arrival. It's intriguing to imagine how that space could be utilized for entertainment, perhaps as a piano bar—an idea that would certainly add an extra layer of charm.Rougenlea's attentive service and the team's dedication, including Suky, Mardely, and the other staff members, including housekeeping, clearly made a lasting impression. It's remarkable how their efforts to ensure your comfort and satisfaction during your stay were so memorable. The personal touch of being walked to your room to ensure everything was perfect shows a level of care that's truly exceptional.Your positive experience and the outstanding service from the hotel staff have certainly made an impact, prompting your desire to return. It's heartening to hear that their hospitality has left such a positive mark, making you eager for another stay. Here's to more unforgettable visits in the future!

Dear Robert,Thank you for sharing your feedback about your recent stay at Papagayo Beach Hotel. We're genuinely delighted that you had an overall enjoyable experience.Regarding the issue with the A/C, we truly value your input. We always encourage our guests to communicate any concerns or issues with our front desk team during their stay. This way, we can promptly address and resolve any matters to ensure your comfort and satisfaction.It's essential to us that you have a comfortable and relaxing stay, and we'll certainly investigate the A/C concern further to ensure it meets our standards for cooling efficiency. Your comfort is of utmost importance, and we'll take the necessary steps to address this matter with our team.Once again, thank you for bringing this to our attention, and we appreciate your understanding as we work to enhance our services. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Your feedback helps us continually improve our guest experiences.Warm regards,Papagayo Beach Hotel

Thanks for a good score!

Dear guest,Thank you for taking the time to share your thoughts about your recent stay at Papagayo Beach Hotel. We genuinely appreciate your feedback and are thrilled to hear about the aspects of our resort that left a positive impression on you.We're glad you enjoyed the sleek and modern design of our open-concept rooms, as well as the upscale materials and fixtures that contribute to the overall ambiance. It's wonderful to know that our well-designed layout, convenient restaurants and bars, and infectiously pleasant staff added to the enjoyment of your stay. We're especially pleased that you found the adjacent Jan Thiel Beach with its various amenities to be a highlight of your experience.We apologize for any inconvenience you faced due to the marble shower in your room. Your feedback regarding the lack of safety handles and the potential slipperiness is important to us. We will definitely take this into consideration for future improvements, and we thank you for bringing it to our attention.We deeply regret the unfortunate incident involving the sewer-geyser near your patio. Please accept our sincere apologies for any discomfort this may have caused you. We understand the impact this had on your stay, and we are truly sorry for any lapse in our response. Your feedback regarding the maintenance follow-up is invaluable, and we are committed to ensuring that such issues are promptly addressed in the future.We hope that you can understand that these isolated issues do not reflect the overall experience we aim to provide to our guests. We will use your comments to continue improving our facilities and services, with the goal of creating memorable and hassle-free stays for all our guests.Thank you once again for sharing your feedback, and we hope to have the opportunity to welcome you back in the future for an improved experience that meets your expectations and exceeds them.Warm regards,team Papagayo

Dear Karen,Thanks for a great score!

Dear Aeron, Thank you for sharing your feedback, Aeron. We apologize for the issues you encountered during your stay in the oceanfront room.We understand that requesting a room decoration as a surprise and not having it done as expected can be disappointing. We apologize for the oversight and any inconvenience caused. We will review our processes to ensure better communication and execution of special requests in the future.We're sorry to hear that the air conditioning in your room was not working properly. We understand the importance of a comfortable stay and apologize for the inconvenience this caused. We appreciate your patience while our maintenance team worked on resolving the issue.We apologize for the inconvenience of having to temporarily stay in a garden view room and then transfer to a smaller room at a late hour. We understand that this was not the experience you were expecting, and we're sorry for any disruption caused to your stay.We apologize for not providing compensation for the inconvenience. We value your patronage, and we regret if we fell short in addressing your concerns appropriately. We will review our procedures to ensure better resolution and compensation practices moving forward.Thank you for bringing these matters to our attention. We appreciate your feedback, as it helps us identify areas for improvement. We hope that despite these challenges, you were able to enjoy other aspects of your stay. We value your business and hope to have the opportunity to welcome you back in the future for a more positive experience.Sunny regards,Papagayo Beach Hotel

Dear Hendrikus,Thank you for sharing your feedback with us. We're glad to hear that you found the area and property to be nice and that you loved the balcony and the spaciousness of the room.However, we apologize for the less than satisfactory check-in experience you had with our staff. We understand that arriving after a long journey and not being able to access your room right away can be disappointing. We strive to provide a warm and welcoming check-in experience, and we regret that this was not the case for you. We appreciate your feedback and will address this issue with our staff to ensure better communication and a more pleasant check-in process for our guests.We apologize for the inconvenience caused by the leaking sink and the boiling hot shower in your room. It's great to hear that our technical service was able to promptly resolve these issues within an hour. Our team is dedicated to addressing maintenance concerns efficiently, and we're glad they were able to assist you promptly.We appreciate your understanding and patience. We value your feedback as it helps us improve our services and ensure a more enjoyable experience for all our guests. If there is anything else we can do to make your stay even better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future and provide you with a flawless experience from check-in to check-out.Warm regards,Papagayo Beach Hotel

Dear Joseph Isreal,Thank you for taking the time to share your review. We appreciate your kind words about our property and the safety measures we have in place. Ensuring the security and well-being of our guests is of utmost importance to us, and we're glad to hear that you felt safe during your stay with our 24-hour security.We're also delighted to hear that our hotel staff was very friendly and provided you with a pleasant experience. Our team takes pride in delivering exceptional service, and your kind words will be shared with them.We apologize for any inconvenience you experienced regarding the soundproofing of our rooms. We understand the importance of a peaceful and private stay, and we appreciate your feedback on this matter. We will take your comments into consideration as we continue to improve and enhance our accommodations.Thank you again for sharing your feedback.We look forward to welcoming you back to Curaçao & Papagayo Beach Hotel!Warm regards,Papagayo Beach Hotel

Dear Marlene,It's great to hear that you had an enjoyable stay at the Papagayo Beach Hotel and that you found the room to be amazing with a spectacular view. It's also wonderful to know that you enjoyed the delicious food at the restaurants and that the staff was very helpful.It sounds like you had a fantastic experience at the hotel and you're already planning to return to the beautiful island and stay at the Papagayo Hotel again. Thank you for sharing your positive feedback with us, and we hope that your next stay will be just as enjoyable as your first!Sunny regards,Team Papagayo

Dear Joseph,Thank you for taking the time to post your nice review of Papagayo Beach Hotel. We are so glad when guests mention how close we are to the beach and many nice restaurants are located around our property. It’s great to know you enjoyed your time with us, and we look forward to impressing you again on your next trip.We look forward to welcoming you back to Curaçao & Papagayo Beach Hotel!Warm regards, Papagayo Beach Hotel

Dear Antony,Thank you so much for your review of Papagayo Beach Hotel. We are delighted to know you thoroughly enjoyed your time with us and that our convenient location made it even more memorable. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area.We look forward to welcoming you back to Curaçao & Papagayo Beach Hotel!Warm regards,Papagayo Beach Hotel

Dear Joseph,Many thanks for such a wonderful review. We are glad to see that you had an enjoyable stay with us!We look forward to welcoming you back to Curaçao & Papagayo Beach Hotel!Warm regards,Papagayo Beach Hotel

Dear David L,Many thanks for such a great review of Papagayo Beach Resort! We are always glad to be of service and we appreciate hearing that our efforts add to the pleasure and experience of our guests. Thanks for your 4th visit we appreciate your loyalty!Please do not hesitate in contacting us directly if we can be of assistance, we look forward to having you back with us someday.All the best,Papagayo Beach Resort

We would like to know more about your score to see what we need to improve.

Justin,Many thanks for such a great review of Papagayo Beach Resort! We appreciate hearing that our convenient location with the supermarket and gym close by was a highlight during your vacation.Please do not hesitate in contacting us directly if we can be of assistance, we look forward to having you back with us someday.All the best,Papagayo Beach Resort

Dear Rahid, Many thanks for taking the time to post your online review.We have passed your review on to the whole team who were very pleased to hear your comments. We strive to provide a clean and comfortable environment for our guests at all times. Thanks again, and we hope you will choose us the next time you visit the island.Sunny regards,Papagayo Beach Resort

Dear Shannett,Many thanks for such a great review of Papagayo Beach Hotel! We are always glad to be of service and we appreciate hearing that our efforts add to the pleasure and experience of our guests.Please do not hesitate in contacting us directly if we can be of assistance, we look forward to having you back with us someday.All the best,Papagayo Beach Hotel

Dear Jeff,Many thanks for such a great review of Papagayo Beach Hotel! We look forward to having you back with us someday.All the best,Papagayo Beach Hotel

Thanks for a great score

Thanks for a great score

Dear Charriela, Many thanks for taking the time to post your online review. We're glad you enjoyed your clean and quiet accommodations and our location was perfect with a variety of good restaurants, attractions and plenty of transportation options.We appreciate you pointing out not only what you liked, but also the areas where extra effort on our part is needed. We are sorry you experienced these issues with the A/C. Everything we do is aimed at providing you with an excellent hotel experience. Thanks again, we hope you will choose us the next time you visit Curacao.Best regards,Team Papagayo

Dear Vincenzo,Many thanks for such a great review of Papagayo Beach Hotel! We are always glad to be of service and we appreciate hearing that our efforts add to the pleasure and experience of our guests.Please do not hesitate in contacting us directly if we can be of assistance, we look forward to having you back with us someday.All the best,Team Papagayo

Dear Robbie, Many thanks for such a wonderful review. We are glad to see that you had an enjoyable stay with us! We look forward to welcoming you back to Curaçao & Papagayo Beach Hotel! Warm regards, Papagayo Beach Hotel

Thanks for a great score

Dear Garvin, Many thanks for such a wonderful review. We are glad to see that you had an enjoyable stay with us! We look forward to welcoming you back to Curaçao & Papagayo Beach Hotel! Warm regards, Papagayo Beach Hotel

Dear shannon, Many thanks for such a wonderful review. We are glad to see that you had an enjoyable stay with us! We look forward to welcoming you back to Curaçao & Papagayo Beach Hotel! Warm regards, Papagayo Beach Hotel

Dear Jonathan, Thank you for staying at Papagayo Beach Hotel. We are thrilled to read how much you loved your well-appointed along with the beautiful view it provides. Thanks once more, and we hope you both will choose us again the next time you visit our area. We look forward to welcoming you back to Papagayo Beach Hotel! Warm regards, Papagayo Beach Hotel

Dear tameka, Thank you for taking the time to post your nice review of Papagayo Beach Hotel. We are so glad when guests mention how close we are to the beach and many nice restaurants. It’s great to know you enjoyed your time with us, and we look forward to impressing you again on your next trip. We look forward to welcoming you back to Curaçao & Papagayo Beach Hotel! Warm regards, Papagayo Beach Hotel

Thanks for a great score

Dear Jonathan, Many thanks for such a wonderful review. We are glad to see that you had an enjoyable stay with us! We look forward to welcoming you back to Curaçao & Papagayo Beach Hotel! Warm regards, Papagayo Beach Hotel

Dear expedia user, Many thanks for such a wonderful review. We are glad to see that you had an enjoyable stay with us! We look forward to welcoming you back to Curaçao & Papagayo Beach Hotel! Warm regards, Papagayo Beach Hotel

Dear Terance, Many thanks for such a wonderful review. We are glad to see that you had an enjoyable stay with us! We look forward to welcoming you back to Curaçao & Papagayo Beach Hotel! Warm regards, Papagayo Beach Hotel

Dear Jimmi, Many thanks for such a wonderful review. We are glad to see that you had an enjoyable stay with us! We look forward to welcoming you back to Curaçao & Papagayo Beach Hotel! Warm regards, Papagayo Beach Hotel

Dear Stanley, We are glad to see that you had an enjoyable stay with us! We would like to inform you that at Papagayo Beach Hotel we have been taking all the necessary measures related with Covid, at the lobby we identified marking on the floor for a safe distance, we placed several hand sanitizer stations throughout the property, our rooms are sanitized and locked with a sticker that guarantees that nobody went inside the room after sanitization happens, our staff has facemasks and face shields and the hotel is mostly open areas where fresh air circulates. We can't force guests to wear facemasks but we took all the possible measures to protect our staff and guests as possible. We look forward to welcoming you back to Curaçao & Papagayo Beach Hotel! Warm regards, Papagayo Beach Hotel