[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Suites Altea Apartment in Cuernavaca with kitchen and furnished balcony ![Outdoor pool](https://images.trvl-media.com/lodging/13000000/12660000/12651800/12651798/0ab08ec5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fridge, stovetop, cookware/dishes/utensils](https://images.trvl-media.com/lodging/13000000/12660000/12651800/12651798/7766a3af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 Bedroom | Terrace/patio](https://images.trvl-media.com/lodging/13000000/12660000/12651800/12651798/afe272c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/13000000/12660000/12651800/12651798/9627afe3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 Bedroom | Living room](https://images.trvl-media.com/lodging/13000000/12660000/12651800/12651798/03c033d2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Suites Altea. Stay connected with free in-room WiFi. 7.0 Good ### Entire apartment 1 bedroomSleeps 2 ## Popular amenities - Pool - Kitchen - Housekeeping - Laundry - Parking included - Outdoor space ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Suites Altea Apartment in Cuernavaca with kitchen and furnished balcony Along with an outdoor pool, this apartment building has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden. The apartment features a kitchen with a refrigerator and a stovetop, plus free WiFi and an LCD TV with cable channels. Additional amenities include a furnished balcony, free bottled water, and a shower. Limited housekeeping is available. This apartment offers 12 accommodations with complimentary bottled water and irons/ironing boards. Rooms open to furnished balconies. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided daily. Recreational amenities at the apartment include an outdoor pool. ## Property amenities ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Kitchen - Cookware, dishware, and utensils - Refrigerator - Stovetop ### Bedrooms - Bedroom ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Living room ### Entertainment - 32-inch LCD TV with cable channels ### Outdoor areas - Furnished balcony - Garden - Terrace ### Laundry - Dry cleaning/laundry service - Laundry facilities ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible pool - Designated smoking areas ### Services and conveniences - Free bottled water - Housekeeping (daily) - Iron/ironing board ### Location highlights - Near a hospital ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - First aid kit ### General - 12 units - Garden ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/84000000/83970000/83969000/83968929/c0e908ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Luciérnaga Xochitepec - Pool - Spa - Pet-friendly - Parking included 8.4 Very good 55 reviews CA $80 CA $96 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=83968929&PinnedHotelID=83968929&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/18000000/17780000/17771600/17771578/39e9043c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Hotel Cuernavaca Crucero Tezoyuca - Pool - Spa - Kids pool - Parking included 8.6 Excellent 368 reviews CA $126 CA $151 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=17771578&PinnedHotelID=17771578&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort House | Terrace/patio](https://images.trvl-media.com/lodging/104000000/103110000/103102500/103102459/920273dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Geranio Cuernavaca - Kitchen - Pet-friendly - Parking included - Free WiFi 10 Exceptional 2 reviews CA $122 CA $229 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=103102459&PinnedHotelID=103102459&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in start time: 9:00 AM; Check-in end time: 4:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 4:00 PM Contactless check-out available ### Special check-in instructions The front desk is open Monday - Friday (9:00 AM - 4:00 PM) The check-in location differs from the property location; go to: \[Nueva Holanda 102, Colonia Jardines de Reforma\] Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Smoking Smoking allowed: in designated areas ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators ### Property is also known as Suites Altea Apartment Cuernavaca Suites Altea Cuernavaca Suites Altea Apartment Suites Altea Cuernavaca Suites Altea Apartment Cuernavaca ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.94532%2C-99.22454&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pyquHQTArxwIv1J_XELo-8RlW68=) Calle Nueva Holanda 102, Colonia Jardines de Reforma, Cuernavaca, MOR, 62269 #### What's nearby - Teopanzolco Archaeological Zone - 3 min drive - 1.9 km - Plaza de Armas - 4 min drive - 3.1 km - Cuernavaca Cathedral - 5 min drive - 3.4 km - Galerias Cuernavaca Mall - 6 min drive - 4.2 km - Forum Cuernavaca - 6 min drive - 3.8 km #### Getting around - Benito Juarez International Airport (MEX) - 89 min drive #### Restaurants - ‪La princesa - ‬4 min walk - ‪Tamales Roxy - ‬6 min walk - ‪El Secreto - ‬5 min walk - ‪Vecindario - ‬1 min walk - ‪Los Mejores - ‬5 min walk ## Frequently asked questions ### Does Suites Altea have a pool? > Yes, this property has an outdoor pool. ### Is Suites Altea pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Suites Altea? > Self parking is free at this property. ### What time is check-in at Suites Altea? > Check-in start time: 9:00 AM; Check-in end time: 4:00 PM. After-hours check-in is not available. ### What time is check-out at Suites Altea? > Check-out is at 4:00 PM. ### Where is Suites Altea located? > Situated in Cuernavaca, this apartment building is within 1 mi (2 km) of Plaza Cuernavaca and Teopanzolco Archaeological Zone. Portal D10 and Parish of the Divine Savior are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Suites Altea Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.2 Cleanliness ### 7.8 Location ### 7.0 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 12 8 - Good 16 6 - Okay 6 4 - Poor 6 2 - Terrible 6 ### 2/10 Terrible #### Laura Feb 28, 2016 Liked: Room comfort Disliked: Staff & service #### Muy mala experiencia en general, nada recomendable El hotel esta en una zona residencial y es como una casa, si no llegas antes de las 6 pm ya no puedes hacer tú pago. La pareja que "atiende" el hotel no tiene idea de cómo tratar a los huéspedes. No nos dejaban entrar porque no habíamos pagado cuando ya habíamos acordado con la dueña o gerente que pagaríamos al día siguiente. Al día siguiente nos fueron a tocar para que ya fuéramos a pagar y resulta que las oficinas ni siquiera están en ese edificio, tienes que irte al otro lado de la calle a pagar. No te limpian la habitación, no hay comida, no hay wifi. Las habitaciones están bien para el precio son suites con cocineta, sala y balcón pero sin amenidades. Lo único que te dan es jabón, no hay secadora ni Shampoos. La dueña o gerente es muy amable. ##### Laura ### 2/10 Terrible #### mauricio Dec 12, 2021 Disliked: Cleanliness, room comfort, communication #### suites altea y hoteles.com un fraude conjunto El servicio PESIMO Hoteles.com se desprestigia por completo anunciando Suites Altea. Reserve por internet para el mismo día, recibieron el pago via tarjeta de crédito. Me dieron hasta número de registro: 9183422115082 todo vía internet. Llegué a "Suites" Altea, y no hubo NADA de NADA. Me tuve que ir a otro hotel. Cronología: 1. Llegué el viernes 10 diciembre de 2021 a las 11 pm viajando desde la ciudad de México en autobús, y tomando en la terminal un taxi hacia ese lugar.( reserve el mismo día a las 5 pm y llegue 11:30 pm). 2. Estaba la puerta cerrada, toque el timbre una y otra vez. Nadie salió. Una Sra. Dejó oir su voz, y me anuncié como un huésped que pagó su habitación. Respondió esa voz ( la persona nunca abrió la puerta) que no había nadie registrado, y no había lugares. Que ahí no había nada. Y no eran horas de llegar. 3. Mientras el taxi esperándome y el taxímetro contabilizando. Una voz dijo toquen la puerta negra de al lado. Caminé a la casa contigua. 4. Toque el timbre. y una voz ( tampoco abrió la puerta) dijo que ahí no era. Que sí estaba al lado lo que buscaba. 5. Luego llegó un repartidor de Hamburguesas en moto y dijo sí está ahí. Toquele. Salió un tipo de cabello claro chino, a recibir su hamburguesa diciendo que ahí no había nada disponible, que tocaramos la puerta a media cuadra que ahí eran las oficinas. 6. Acercándonos a esa media cuadra en el taxi, marqué por teléfono y nadie contestó. 7. Llegamos a esa casa "oficina" y tras mucho tocar el ti ##### mauricio Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Verified traveller Nov 25, 2021 Liked: Cleanliness, room comfort, communication ##### Verified traveller Stayed 1 night in Nov 2021 ### 8/10 Good #### Verified traveller Feb 18, 2021 Liked: Cleanliness, room comfort, communication #### Buen lugar y muy intimo Excelente lugar, muy reservado y sobre todo discreto. Solo pago en efectivo y si quieres pagar con tarjeta debes caminar 50 metros por la calle y llegar a una casa donde aceptan la tarjeta. ##### Verified traveller Stayed 1 night in Feb 2021 ### 10/10 Excellent #### Verified traveller Feb 8, 2021 Liked: Cleanliness, room comfort, communication #### ALBERCA TODO FUE EXCELENTE, PERO LA ALBERCA ESTABA UN POCO DESCUIDADA, SUCIA POR ASI DECIRLO. ##### Verified traveller Stayed 1 night in Feb 2021 ### 8/10 Good #### Karla Nov 30, 2020 Liked: Cleanliness, room comfort Al principio batallamos para que nos dieran habitación que porque estaba todo reservado, pero al final pudieron darnos un cuarto. El lugar súper bonito y tranquilo ##### Karla Stayed 1 night in Oct 2020 ### 8/10 Good #### Cesar Oct 20, 2020 Liked: Cleanliness, room comfort, communication #### BONITO LUGAR SUITES ALTEA Todo esta muy bien sobre todo la Ubicación y es un muy bonito lugar para descansar. El único detalle es el Wifi,fue inexistente... Pero es un bonito lugar! Me gustaría regresar. ##### Cesar Stayed 1 night in Oct 2020 ### 10/10 Excellent #### Daniel Jul 23, 2020 Liked: Cleanliness, room comfort #### Muy buen lugar Un lugar tranquilo,limpio, el personal muy amable lo único que pondría son mosquiteros en las ventanas pero por rodo lo demas muy recomendable ##### Daniel Stayed 2 nights in Jul 2020 ### 8/10 Good #### ENRIQUE JESUS Mar 17, 2020 Liked: Cleanliness, room comfort #### Suites Altea Me gustaria que pudieran agregar otros ventiladores de pedestal o de techo para el calor, del resto las instalaciones muy bien y muy limpio ##### ENRIQUE JESUS Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller Mar 17, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Josefina Administradora del lugar , una gran persona, atenta y amable, me sentí increíble muy relajada y con grandes ganas de regresar. ##### Verified traveller Stayed 2 nights in Mar 2020 ### 2/10 Terrible #### Alberto, CDMX Feb 3, 2020 Disliked: Cleanliness, amenities \*IMPORTANTE\* los empleados de Altea Suites intentaron estafarme a mi llegada. Al hacer check-in me pidieron un pago en efectivo por el total del hospedaje, a pesar de que esto ya lo había pagado a través de Expedia 1 semana antes a mi llegada. Como me negué a pagarles, me negaron el acceso y tuve que esperar en la calle durante 3 horas, mientras el ejecutivo de Atención a Clientes de Expedia investigó la situación y logró que a través del dueño les ordenara a los empleados mi acceso. La habitación no contaba con agua caliente, los seguros de las puertas no servían bien y esto generó estrés en mi familia ya que no nos sentimos seguros en este lugar. En resumen, cero recomendable porque con empelados groseros y sin ética no te sientes seguro o cómodo. ##### Alberto Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller Dec 29, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Una muy buena experiencia, seguramente regresaremos. ##### Verified traveller Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller Dec 26, 2019 Liked: Cleanliness, staff & service Necesita mantenimiento pero en general bien ##### Verified traveller Stayed 1 night in Dec 2019 ### 4/10 Poor #### RAUL CARLOS, Cuernavaca, Mor Dec 23, 2019 Disliked: Staff & service, property conditions & facilities #### No recomendable No tienen recepción y necesitas coordinar la entrada, que en nuestro caso fué a más tardar a las 8pm. La habitación olía a humedad. Las almohadas estaban terribles (con bolas) y no dormimos nada bien. ##### RAUL CARLOS Stayed 1 night in Dec 2019 ### 4/10 Poor #### Verified traveller Dec 8, 2019 Disliked: Staff & service, amenities La puerta del estacionamiento se quedó abierta mucho tiempo y no se habían dado cuenta. El check in fue una odisea y la atención por parte del vigilante para canalizar a administración no fue clara ##### Verified traveller Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller Nov 19, 2019 Todo me pareció bien a excepción que tienen un poco descuidado el hotel y el agua de la alberca está helada porque no tienen calefacción ##### Verified traveller Stayed 2 nights in Nov 2019 ### 10/10 Excellent #### Verified traveller Jul 21, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They after a phone call to the secretary honoured our Expedia price and then it was good. The establishment is lovely. WiFi is ok not great but the lovely grounds and suite make up for it. Far better than shown. ##### Verified traveller Stayed 1 night in Jul 2019 ### 8/10 Good #### Verified traveller Jul 12, 2019 Liked: Cleanliness, amenities, property conditions & facilities No tenían contemplada la reservación, falta de organización y un señor que nos atendió no fue hospitalario, parecía que le íbamos a robar ##### Verified traveller Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Tonatiuh Jun 20, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buen lugar para descansar En general todo bien, me gusto mucho el lugar no habia mucha gente muy tranquilo, lo unico malo es que no tiene aire acondicionado. ##### Tonatiuh Stayed 1 night in Jun 2019 ### 8/10 Good #### Angela Apr 23, 2019 Me gustó que son muy amplios y cómodos no me gustó que no hubiera limpieza diaria de la habitación ##### Angela Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller Mar 5, 2019 ##### Verified traveller Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Verified traveller Mar 5, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hay que tener presente que los fines de semana el pago tiene que ser en efectivo, no se puede pagar con tarjeta porque no está la gente de administración. ##### Verified traveller Stayed 1 night in Mar 2019 ### 2/10 Terrible #### GABRIELA Jan 14, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### MUY Desagradable expriencia !! Cancelaron mi reseración un día antes de mi llegada ##### GABRIELA Stayed 2 nights in Dec 2018 ### 4/10 Poor #### Verified traveller Jan 12, 2019 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness Property was charging for cleaning every day. For laundry also, they were charging. water from shower is slow When I informed these points to the property, they say that all these points are mentioned on Expedia page I rechecked, I did not find any of them. Anyways, cleaning is expected in property every day. But my purpose of staying in a property with kitchen is solved. I could able to cook and enjoy my stay. ##### Verified traveller Stayed 6 nights in Jan 2019 ### 4/10 Poor #### Verified traveller Jan 6, 2019 ##### Verified traveller Stayed 2 nights in Dec 2018 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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