Title: Hotel Villa del Conquistador - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Villa del Conquistador Travelers find rejuvenation at this Cuernavaca retreat where spa treatments soothe tired muscles and a picturesque golf course offers friendly competition ## Photo gallery for Hotel Villa del Conquistador ![Outdoor pool - Hotel Villa del Conquistador (Cuernavaca)](https://images.trvl-media.com/lodging/7000000/6460000/6453800/6453736/c3a3c1e7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily continental breakfast for a fee - Hotel Villa del Conquistador (Cuernavaca)](https://images.trvl-media.com/lodging/7000000/6460000/6453800/6453736/3b72228d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Ballroom - Hotel Villa del Conquistador (Cuernavaca)](https://images.trvl-media.com/lodging/7000000/6460000/6453800/6453736/c27a2b45.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room, Garden View - Hotel Villa del Conquistador (Cuernavaca)](https://images.trvl-media.com/lodging/7000000/6460000/6453800/6453736/0eb1e2c7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Villa del Conquistador (Cuernavaca)](https://images.trvl-media.com/lodging/7000000/6460000/6453800/6453736/569badec.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Villa del Conquistador sits near Cuernavaca Cathedral, offering Mexican cuisine at Los Alcatraces and poolside cocktails. Guests unwind in the sauna or book massages, manicures, and body treatments. The property features on-site golfing and mini golf for outdoor recreation. ## Reviews 8.2 Very good ## Popular amenities - Pool - Spa - Pet friendly - Parking included - Free WiFi - Restaurant ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=6453736&PinnedHotelID=6453736&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=6453736&PinnedHotelID=6453736&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=6453736&PinnedHotelID=6453736&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=6453736&PinnedHotelID=6453736&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=6453736&PinnedHotelID=6453736&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=6453736&PinnedHotelID=6453736&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=6453736&PinnedHotelID=6453736&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=6453736&PinnedHotelID=6453736&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ### View all photos for Single Room Standard ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6460000/6453800/6453736/ba6b0b91.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Standard - Sleeps 2 ### View all photos for Double Room Standard ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6460000/6453800/6453736/42f463cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard 8.0 Very good 1 review - Sleeps 4 ### View all photos for Double Suite Junior ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6460000/6453800/6453736/fe53ffa4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Junior - Sleeps 4 ### View all photos for Triple Room Master ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6460000/6453800/6453736/00a9514b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Master - Sleeps 6 ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/7000000/6460000/6453800/6453736/3e380054.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning TV Ceiling fan Separate bedroom Rainfall showerhead Private bathroom Coffee/tea maker Free bottled water - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Double Room, Garden View ![Double Room, Garden View](https://images.trvl-media.com/lodging/7000000/6460000/6453800/6453736/b61f1548.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Garden View 7.4 Good 10 reviews ### Highlights Air conditioning TV Ceiling fan Separate bedroom Rainfall showerhead Private bathroom Coffee/tea maker Free bottled water - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Junior Room, Terrace ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6460000/6453800/6453736/6dc4f045.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, Terrace 9.0 Wonderful 2 reviews ### Highlights Air conditioning TV Ceiling fan Rainfall showerhead Private bathroom Coffee/tea maker Free bottled water Cable channels - Sleeps 4 - 1 King Bed and 1 Double Futon ### View all photos for Master Suite with Private Terrace and Pool View ![Master Suite with Private Terrace and Pool View](https://images.trvl-media.com/lodging/7000000/6460000/6453800/6453736/258d9d06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite with Private Terrace and Pool View ### Highlights Air conditioning TV Ceiling fan Private bathroom Rainfall showerhead 2 bathrooms Coffee/tea maker Free bottled water - Sleeps 6 - 1 King Bed, 2 Twin Beds and 1 Double Futon OR 1 King Bed, 1 Double Bed and 1 Double Futon ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCuernavaca-Hotels-Hotel-Villa-Del-Conquistador.h6453736.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCuernavaca-Hotels-Hotel-Villa-Del-Conquistador.h6453736.Hotel-Information) ## About the area Cuernavaca is home to Hotel Villa del Conquistador. Teopanzolco Archaeological Zone is a notable landmark, and travelers looking to shop may want to visit AVERANDA and Galerias Cuernavaca Mall. Traveling with kids? Don't miss Borda Gardens. [Visit our Cuernavaca travel guide](https://www.expedia.ca/Cuernavaca.dx944) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.95598%2C-99.22899&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=f-yoWyhIhYxzY-pC9IfZrVGzbTU=) Paseo del Conquistador 134, Col Lomas de Cortes Cuernavaca, Cuernavaca, MOR, 62240 ### What's nearby - ![Cuernavaca Cathedral which includes heritage elements](https://images.trvl-media.com/place/6280431/a9614b75-9520-481e-8d1a-4f7c25d993be.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cuernavaca Cathedral 16 min drive \- 6.0 km - Portal D10 14 min walk \- 1.2 km - La Paloma de la Paz 2 min drive \- 2.3 km - Parish of the Divine Savior 4 min drive \- 1.9 km - Plaza Cuernavaca 9 min drive \- 3.8 km ### Restaurants - Chaparrito's Tacos 10 min walk - Taqueria El Especial 10 min walk - Patio 101 11 min walk - Casa Nila 5 min walk - Tacos Charmin 12 min walk ## About this property ### Hotel Villa del Conquistador Family-friendly hotel near Borda Gardens Located close to Teopanzolco Archaeological Zone and University of the State of Morelos, Hotel Villa del Conquistador provides a poolside bar, a terrace, and shopping on site. For some rest and relaxation, visit the sauna, and indulge in a manicure/pedicure, a body treatment, or a massage. The on-site Mexican cuisine restaurant, Los Alcatraces, offers breakfast, lunch, and dinner. In addition to mini golf and a garden, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool - Free self parking and valet parking - Continental breakfast (surcharge), an outdoor tennis court, and an area shuttle - A TV in the lobby, a banquet hall, and tour/ticket assistance Room features All guestrooms at Hotel Villa del Conquistador offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and free bottled water. Other conveniences in all rooms include: - Rainfall showers and free toiletries - 32-inch TVs with cable channels - Coffee/tea makers, ceiling fans, and limited housekeeping ## Similar properties ![Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/7000000/6560000/6558800/6558780/d36f389b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Vista Hermosa Vista Hermosa - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 600 reviews CA $112 CA $138 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=6558780&PinnedHotelID=6558780&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/75000000/74270000/74260700/74260666/07d2df13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mesón de las Delicias Central Cuernavaca - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 639 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=74260666&PinnedHotelID=74260666&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/30000/22300/22288/8491088f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel y Restaurante Villa Bejar Cuernavaca Chamilpa - Pool - Spa - Kids pool - Parking included 8.4 Very good 468 reviews CA $130 CA $156 total includes taxes & fees Feb 17 - Feb 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=22288&PinnedHotelID=22288&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1160000/1155500/1155434/9115d752.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aristos Cuernavaca Rancho Cortes - Pool - Pet friendly - Kids pool - Free WiFi 8.6 Excellent 1,000 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=1155434&PinnedHotelID=1155434&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, dinner and brunch served](https://images.trvl-media.com/lodging/5000000/4590000/4580500/4580431/968f279f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Río 1300 Vista Hermosa - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 936 reviews CA $156 CA $187 total includes taxes & fees Feb 28 - Mar 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=4580431&PinnedHotelID=4580431&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6070000/6068400/6068331/32f4b4c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Hotel & Suites Cuernavaca by IHG Cuernavaca - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 1,002 reviews CA $128 CA $153 total includes taxes & fees Mar 2 - Mar 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=6068331&PinnedHotelID=6068331&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers](https://images.trvl-media.com/lodging/36000000/35200000/35193500/35193433/695e6dbb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Borda Cuernavaca Cuernavaca - Pool - Pet friendly - Free WiFi - Restaurant 8.0 Very good 553 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=35193433&PinnedHotelID=35193433&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/16000000/15100000/15097600/15097566/e40deab6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Colonial Historical Hotel - Adults only Central Cuernavaca - Pool - Spa - Free WiFi - Restaurant 8.8 Excellent 489 reviews CA $84 CA $101 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=15097566&PinnedHotelID=15097566&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/980000/973900/973819/0c0f2e4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Francisco Cuernavaca Cuernavaca - Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 1,008 reviews CA $108 CA $129 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=973819&PinnedHotelID=973819&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/920000/915300/915219/f8ed55e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gamma Cuernavaca Puerta Paraiso Cuernavaca - Pool - Parking included - Free WiFi - Restaurant 7.4 Good 856 reviews CA $117 CA $140 total includes taxes & fees Mar 8 - Mar 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=915219&PinnedHotelID=915219&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=6453736&PinnedHotelID=6453736&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=6453736,6558780,74260666,22288,1155434) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Area shuttle (surcharge) - Free self parking on site - Free valet parking on site ### Food and drink - Daily continental breakfast available 8:00 AM to 1:00 PM for a fee: MXN 100 to 360 per person - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Los Alcatraces ### Things to do - Children's pool - Mini golf - Outdoor pool - Outdoor tennis court - Racquetball/squash - Sauna - Shopping - TV in common areas ### Family friendly - Children's pool - Mini golf - Outdoor pool - Snack bar/deli - Supervised activities for children ### Conveniences - 24-hour front desk - Hair salon - Luggage storage - Safe at front desk ### Guest services - Housekeeping (once per stay) - Porter/bellhop - Tour and ticket assistance ### Business services - Business center - Conference space - Meeting rooms ### Outdoors - Garden - Terrace ### Spa - Hot stone massages - Manicures/pedicures ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Cobblestone flooring in public areas - Upper floors accessible by stairs only ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch TV with cable channels - iPod dock ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service ### More - Air conditioning - Ceiling fan - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 650 per pet (varies based on length of stay), plus a deposit of MXN 650 per night Welcoming dogs only 2 total (up to 22 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately MXN 100 to 360 per person - Pet deposit: MXN 650 per night - Pet fee: MXN 650 per pet (varies based on length of stay) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Hotel Villa Conquistador Cuernavaca Hotel Villa Conquistador Villa Conquistador Cuernavaca Villa Conquistador Del Conquistador Cuernavaca Hotel Villa del Conquistador Hotel Hotel Villa del Conquistador Cuernavaca Hotel Villa del Conquistador Hotel Cuernavaca ## Frequently asked questions ### Does Hotel Villa del Conquistador have a pool? ### Is Hotel Villa del Conquistador pet-friendly? ### How much is parking? ### What time is check-in at Hotel Villa del Conquistador? ### What time is check-out at Hotel Villa del Conquistador? ### Where is Hotel Villa del Conquistador located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Villa del Conquistador Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.4 Location ### 8.8 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 85 8 - Good 49 6 - Okay 22 4 - Poor 13 2 - Terrible 10 ## Reviews ### 8/10 Good #### Angel Aug 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel grounds and pool are very nice and the staff is friendly and helpful. It also feels safe. Generally it is quiet, except in the early morning as the my are setting up the buffet. The rooms are relatively spacious and clean. The downside is that the rooms are relatively old and in need of a renovation. ##### Angel Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Betty Aug 18, 2025 Liked: Cleanliness, amenities Beautiful Pool, Garden and Tennis Courts , nice place for morning buffet in a nice patio with a big fountain , good food! ##### Betty Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Mario May 24, 2024 Liked: Cleanliness, staff & service, amenities Good experience ##### Mario Stayed 1 night in May 2024 ### 8/10 Good #### Oscar Aug 23, 2024 Liked: Cleanliness, staff & service Property can improve shower and sink plumbing. ##### Oscar Stayed 2 nights in Aug 2024 ### 8/10 Good #### José Antonio Dec 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's good ##### José Antonio Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Carlos Jun 13, 2023 Liked: Cleanliness, staff & service Everything was cool but the only thing is the furniture,tv, air conditioner and stuff like that, they are really old and they could be changed but besides that really good place ##### Carlos Stayed 4 nights in Jun 2023 ### 10/10 Excellent #### Omar Dec 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities \- ##### Omar Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### felipe Sep 19, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A ##### felipe Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### Esmeralda Sep 1, 2024 Liked: Staff & service, property conditions & facilities Ok ##### Esmeralda Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Oscar David Mar 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ok ##### Oscar David Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Jesus Jun 11, 2023 Liked: Cleanliness, staff & service, property conditions & facilities nothing ##### Jesus Stayed 3 nights in Jun 2023 ### 4/10 Poor #### Olivier Nov 18, 2022 Disliked: Property conditions & facilities, room comfort #### Unfortunately outdated The environment and location of this hotel could make it a sublime experience, and I am quite sure it once was. Unfortunately it seems this place has not had a renovation or a lick of paint since the 1970\. We had a junior suite, located behind a different junior suite. Barely any light got inside, furniture was old, bathroom door went open to the inside so you had to step inside the shower to get out if you had to use the toilet. The coffeemaker almost fell to the floor because the plank it was on was lose. For the price you pay it is a very disappointing experience. We complained twice only to be told: the manager will be there later. We did not see a manager on either day. It is a shame to let such a wonderful location go to waste but still ask guests for high prices as if the whole place was brand new. Biggest disappointment of my Mexico trip. ##### Olivier Stayed 2 nights in Nov 2022 ### 10/10 Excellent #### Alma Jan 26, 2026 Liked: Cleanliness, amenities, property conditions & facilities El servicio en general fue bastante bueno. Todo el personal es sumamente amable y servicial. Me encantó todo en general ##### Alma Stayed 1 night in Jan 2026 ### 10/10 Excellent #### ISABEL Dec 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities El mejor hotel petfriendly en Cuerna ##### ISABEL Stayed 1 night in Dec 2025 ### 10/10 Excellent #### ARMANDO Oct 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Las regaderas de algunas habitaciones requiren un poco de mantenimiento para que el flujo sea homogeneo ##### ARMANDO Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Hector Enrique Sep 25, 2025 Liked: Amenities Todo muy bien, excelente ubicación e instalaciones. ##### Hector Enrique Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### KARINA Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar para hospedarse, el servicio es maravilloso, todos muy amables en todo momento, las instalaciones muy bonitas y cómodas!!! ##### KARINA Stayed 2 nights in Sep 2025 ### 8/10 Good #### Ana Isabel Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Disfrutamos mucho de nuestra estancia estos días. El personal fue muy amable y el hotel es muy bello, con áreas verdes y alberca ![zona de alberca](https://a.travel-assets.com/ugc/hotel-reviews/24019fe6-2d66-4b29-9879-984af0cb6516-1757724461201.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![áreas verdes](https://a.travel-assets.com/ugc/hotel-reviews/4537a86b-d427-4567-96a1-8571121fdaeb-1757724461188.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ana Isabel Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Miguel Aug 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Este hotel sigue siendo una gran opción para hospedarse en Cuernavaca. Posee mucha vegetación, una alberca bonita con calefacción, amenidades para recreación, deportes y descanso. Su restaurante posee una buena calidad de alimentos y gran ambiente para pasar una linda noche. El valet y la recepción para registrarse dan un gran servicio. Las habitaciones son agradables, tranquilas y con camas cómodas. Tal vez si renovaran su mobiliario, sería mucho mejor porque da la impresión de verse vieja y descuidada. ##### Miguel Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Rodrigo Eduardo Aug 15, 2025 Bien ##### Rodrigo Eduardo Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Isabel Aug 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gustó el servicio de todo su personal. Los jardines que dan frescura y tranquilidad. El desayuno buffet. ##### Isabel Stayed 1 night in Aug 2025 ### 8/10 Good #### gaby Aug 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La zona tranquila, destruí del hotel todo muy cordial, ##### gaby Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Gloria Del Carmen Aug 4, 2025 Liked: Cleanliness, staff & service, amenities La comida es muy buena en bufet ##### Gloria Del Carmen Stayed 1 night in Jul 2025 ### 6/10 Okay #### Bautista Bastida Jul 28, 2025 Liked: Cleanliness, amenities Ya es un hotel que le hace falta afinar degalles de remodelacion, su personal me ayudo con una cena romántica pero segun era secreta y llegando a recepción soltaron la sopa. Pedi un vino y no llegó el que era. La verdad el hotel se puede respirar la tranquilidad y su compromiso con el orden es inegable ##### Bautista Bastida Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### ISABEL Jul 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio y es un gran hotel petfriendly, te dan una pelotita, bolsitas para la popó y premios para tu mascota. ##### ISABEL Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Casa Cristina Fresh Boutique Hotel](https://www.expedia.ca/Cuernavaca-Hotels-Casa-Cristina-Fresh-Boutique-Hotel.h102637002.Hotel-Information) > > [Piedra Viva Tepoztlan](https://www.expedia.ca/Tepoztlan-Hotels-Piedra-Viva-Tepoztlan.h100109953.Hotel-Information) > > [Hotel Riu Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Vallarta-All-Inclusive.h1542278.Hotel-Information) > > [Hotel Hacienda de Zapata](https://www.expedia.ca/Cuernavaca-Hotels-Hotel-Hacienda-De-Zapata.h8083485.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.ca/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Hacienda San Gabriel de las Palmas - Historical Hotel](https://www.expedia.ca/Amacuzac-Hotels-Hacienda-San-Gabriel-De-Las-Palmas.h1572377.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Hotel Marina El Cid Spa & Beach Resort All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hotel-Marina-El-Cid-Spa-Beach-Resort-All-Inclusive.h1319425.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Hacienda Santa Clara](https://www.expedia.ca/Jantetelco-Hotels-Hacienda-Santa-Clara.h36128591.Hotel-Information) > > [Finca Las Isabeles](https://www.expedia.ca/Xochitepec-Hotels-FINCA-LAS-ISABELES.h44353900.Hotel-Information) > > [Krystal Grand Nuevo Vallarta – All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Krystal-Grand-Nuevo-Vallarta-All-Inclusive.h57240661.Hotel-Information) > > [Hotel Boutique Villa Bonita Les Terrases](https://www.expedia.ca/Cuernavaca-Hotels-Hotel-Boutique-Villa-Bonita.h8416845.Hotel-Information) > > [Hotel Riu Jalisco - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Jalisco-All-Inclusive.h897912.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information)