Title: Hotel & Spa Hacienda de Cortes - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel & Spa Hacienda de Cortes Beaux Arts hotel with a full-service spa and free valet parking ![Front of property](https://images.trvl-media.com/lodging/2000000/1550000/1540300/1540245/719c956b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1550000/1540300/1540245/cdd0a1bc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine, garden views ](https://images.trvl-media.com/lodging/2000000/1550000/1540300/1540245/1eb703c4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine, garden views ](https://images.trvl-media.com/lodging/2000000/1550000/1540300/1540245/995af3c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1550000/1540300/1540245/90b3afce.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel & Spa Hacienda de Cortes offers an upscale eco-friendly escape. Enjoy the outdoor pool with loungers and umbrellas, book facials and body treatments at the spa, or savor international dishes at LA CASONA with garden views from the terrace. 9.2 Wonderful ## Popular amenities - Bar - Spa - Pool - Room service - Breakfast available - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=1540245&PinnedHotelID=1540245&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=1540245&PinnedHotelID=1540245&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=1540245&PinnedHotelID=1540245&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=1540245&PinnedHotelID=1540245&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1540245&PinnedHotelID=1540245&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1540245&PinnedHotelID=1540245&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1540245&PinnedHotelID=1540245&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1540245&PinnedHotelID=1540245&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Deluxe Room, 2 Double Beds](https://images.trvl-media.com/lodging/2000000/1550000/1540300/1540245/w2999h1387x0y0-d5e4b8e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds 9.8 Exceptional 12 reviews ### Highlights Balcony Individually furnished Air conditioning Connecting rooms available LCD TV Ceiling fan Premium bedding Hair dryer Balcony Individually furnished Air conditioning Connecting/adjoining rooms available Ceiling fan Premium bedding - Sleeps 4 - 2 Double Beds ![Deluxe Room, 1 Queen Bed | Bathroom](https://images.trvl-media.com/lodging/2000000/1550000/1540300/1540245/b5f5c2ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed 9.2 Wonderful 5 reviews ### Highlights Balcony Individually furnished Air conditioning Connecting rooms available LCD TV Ceiling fan Separate bedroom Premium bedding Balcony Individually furnished Air conditioning Connecting/adjoining rooms available Ceiling fan Premium bedding - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Premium bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/2000000/1550000/1540300/1540245/d9cdb20c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Deluxe Balcony Individually furnished Air conditioning Connecting/adjoining rooms available Ceiling fan Premium bedding - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCuernavaca-Hotels-Hotel-Spa-Hacienda-De-Cortes.h1540245.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCuernavaca-Hotels-Hotel-Spa-Hacienda-De-Cortes.h1540245.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.90484%2C-99.20478&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=j1faNpyU_cY4fx2ifzbSm5t9Qho=) Plaza Kennedy 90, Col. Atlacomulco Jiutepec, Cuernavaca, MOR, 62560 #### What's nearby - Balneario La Cascada - 9 min walk - 0.8 km - Forum Cuernavaca - 6 min drive - 3.1 km - Galerias Cuernavaca Mall - 7 min drive - 4.9 km - Tabachines Golf Club - 10 min drive - 3.8 km - Cuernavaca Cathedral - 14 min drive - 5.3 km #### Getting around - Benito Juarez International Airport (MEX) - 93 min drive #### Restaurants - ‪Spa Cuernavaca - ‬10 min walk - ‪Los Regios - ‬14 min walk - ‪La Gringa 4 - ‬12 min walk - ‪Barbacoa "El Oso Juarez - ‬8 min walk - ‪La Cheve De Enfrente - ‬14 min walk ## About this property ### Hotel & Spa Hacienda de Cortes Upscale family-friendly hotel near Tabachines Golf Club Located close to Teopanzolco Archaeological Zone and Galerias Cuernavaca Mall, Hotel & Spa Hacienda de Cortes provides a terrace, shopping on site, and a garden. Treat yourself to a massage, a body scrub, or a manicure/pedicure at the onsite spa. The on-site international cuisine restaurant, LA CASONA, offers breakfast, brunch, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services. You'll also enjoy perks such as: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking and valet parking - Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge) - Free newspapers, massage treatment rooms, and 1 meeting room Room features All 51 individually furnished rooms include comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Other amenities include: - Designer toiletries, showers, and hair dryers - 36-inch LCD TVs with cable channels - Balconies, childcare services, and coffee/tea makers ### Awards and affiliations Eco-Certified Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![2 restaurants, breakfast, lunch, dinner served; Asian cuisine](https://images.trvl-media.com/lodging/1000000/30000/20300/20292/8282c85d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Fiesta Americana Sumiya Cuernavaca Sumiya - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 1,000 reviews CA $227 CA $272 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=20292&PinnedHotelID=20292&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/40000/34500/34477/896aa082.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hosteria Las Quintas Hotel Las Quintas - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 1,001 reviews CA $110 CA $132 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=34477&PinnedHotelID=34477&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; garden views](https://images.trvl-media.com/lodging/3000000/2210000/2206400/2206399/b8afe6c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana Hacienda San Antonio el Puente Resort & Spa Xochitepec - Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 1,000 reviews CA $183 CA $225 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=2206399&PinnedHotelID=2206399&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6070000/6068400/6068331/32f4b4c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Hotel & Suites Cuernavaca by IHG Cuernavaca - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,000 reviews CA $108 CA $130 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=6068331&PinnedHotelID=6068331&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/530000/527600/527598/4f27a12e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mision del Sol Resort and Spa - Adults only Jiutepec - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 562 reviews CA $303 CA $393 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=527598&PinnedHotelID=527598&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/3000000/2270000/2267800/2267752/26d368be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Cuernavaca Delicias - Pool - Pet-friendly - Kids pool - Free WiFi 8.8 Excellent 1,001 reviews CA $103 CA $124 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=2267752&PinnedHotelID=2267752&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/980000/978800/978751/89d8ecb2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Racquet Cuernavaca Rancho Cortes - Pool - Spa - Kids pool - Parking included 8.2 Very good 981 reviews CA $88 CA $106 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=978751&PinnedHotelID=978751&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/71000000/70420000/70415200/70415134/b9bfc1ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Huayacán Cuernavaca Curamoria Collection Jiutepec - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 57 reviews CA $193 CA $232 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=70415134&PinnedHotelID=70415134&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4150000/4141300/4141300/5aeae787.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Anticavilla Hotel restaurante & Spa Vista Hermosa - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 375 reviews CA $308 CA $384 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=4141300&PinnedHotelID=4141300&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; garden views](https://images.trvl-media.com/lodging/1000000/990000/981100/981048/04b49863.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Cuernavaca by IHG Acapantzingo - Pool - Pet-friendly - Kids pool - Parking included 8.6 Excellent 990 reviews CA $177 CA $212 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=981048&PinnedHotelID=981048&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Train station pick-up shuttle (surcharge) - Shopping center shuttle (surcharge) - Free self parking on site - Free valet parking on site ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 300 to 395 for adults and MXN 180 to 215 for children - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - LA CASONA ### Things to do - 24-hour health club - Full-service spa - Outdoor pool - Piano - Sauna - Shopping ### Family friendly - In-room babysitting (surcharge) - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Conference center (11 square feet of space) - Meeting room ### Outdoors - Beach towels - Garden - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Facials - Manicures/pedicures - Massage - Mud bath - Sauna - Spa open select days ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 5 floors - Banquet hall - Beaux Arts architecture - Built in 1570 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Designer toiletries - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - 36-inch LCD TV with cable channels - iPod dock ### Food and drink - Coffee/tea maker - Limited room service - Minibar ### More - Air conditioning - Ceiling fan - Connecting rooms available - Desk - Individual furnishings - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 1 PM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 300 to 395 for adults, and MXN 180 to 215 for children - Airport shuttle fee: MXN 4000 per person (roundtrip) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property doe not allow photo shooting, video recording, interviewing, or filming activities for private or commercial use without permission. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property Construction is underway at a neighboring building and there may be noise disturbance from the construction work Children under 18 years old are not allowed in the swimming pool without adult supervision Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision ### Property is also known as Hacienda de Cortes Hacienda de Cortes Cuernavaca Hotel Hacienda de Cortes Hotel Hacienda de Cortes Cuernavaca Hotel Hacienda Cortes Cuernavaca Hacienda Cortes Cuernavaca Hotel Spa Hacienda de Cortes & Hacienda Cortes Cuernavaca Hotel & Spa Hacienda de Cortes Hotel Hotel & Spa Hacienda de Cortes Cuernavaca Hotel & Spa Hacienda de Cortes Hotel Cuernavaca ## Frequently asked questions ### Does Hotel & Spa Hacienda de Cortes have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Hotel & Spa Hacienda de Cortes? > As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at Hotel & Spa Hacienda de Cortes on Nov 9, 2025 start from CA $243.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cuernavaca-Hotels-Hotel-Spa-Hacienda-De-Cortes.h1540245.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel & Spa Hacienda de Cortes pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel & Spa Hacienda de Cortes? > Self parking and valet parking are free at this property. ### What time is check-in at Hotel & Spa Hacienda de Cortes? > Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Hotel & Spa Hacienda de Cortes? > Check-out is at 1 PM. Late check-out is available for a fee (subject to availability). ### Does Hotel & Spa Hacienda de Cortes provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 4000 per person applies. ### Where is Hotel & Spa Hacienda de Cortes located? > This family-friendly Cuernavaca hotel is located in the suburbs, within 3 mi (5 km) of Tabachines Golf Club, Galerias Cuernavaca Mall and Teopanzolco Archaeological Zone. Jardín Juárez and Robert Brady Museum are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel & Spa Hacienda de Cortes Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 7.8 Location ### 9.2 Staff & service ### 9.4 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 213 8 - Good 74 6 - Okay 21 4 - Poor 5 2 - Terrible 6 ### 10/10 Excellent #### Bernardo Jun 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful historical site. Great food. ##### Bernardo Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Raul Aug 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My point of view we love it! Restaurant staff may need little more friendly and attentive ##### Raul Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Norma Mar 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel & Spa Hacienda de Cortés is a true gem, offering an unforgettable experience with its combination of history and. We were welcomed by a courteous and professional staff. The room was not only comfortable but impeccably clean. The beautiful gardens added to a peaceful atmosphere. The pool was an ideal spot to relax.We had a wonderful time. ##### Norma Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Cleofas Apr 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities J ##### Cleofas Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Kyu Hyung Nov 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There was too much noise near the hotel because of Mexican Party. ##### Kyu Hyung Stayed 3 nights in Nov 2023 ### 8/10 Good #### Cuauhtémoc Jul 17, 2022 Liked: Cleanliness X ##### Cuauhtémoc Stayed 1 night in Jul 2022 ### 8/10 Good #### Mariana Nov 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo bien ##### Mariana Stayed 2 nights in Oct 2025 ### 8/10 Good #### ROBERTO Sep 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El. Cascó de hacienda increíble y bien cuidado, con historia y comida muy rica, la construcción del hotel 2 o 3 estrellas, pobres amenizadas y decoración, el sistema de TV nunca funcionó, sin rampa para discapacitados , los alrededores del hotel es una zona muy fea donde.nonse ve seguro para andar de noche ni hay que hacer comer o visitar! ##### ROBERTO Stayed 1 night in Sep 2025 ### 10/10 Excellent #### lourdes Sep 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This place is beautiful in its own way, amazing and unique. The gardens, landscaping, patios and the whole layout is just beautiful. But somehow to the ancestor's time period and somehow i got connected in a sad way, knowing what H Cortes did with the indigenous and slaves. ##### lourdes Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### KARLA Sep 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel muy bonito, con perfecto mantenimiento de las áreas , los cuartos limpios y con un balcón muy lindo . El servicio de spa excelente , la masajista Adriana es sumamente amable . El gym podría mejorar ya que 3 de los 5 aparatos que hay no funcionan . En cuanto al restaurante muy rica la comida y el servicio en general bueno . Únicamente la hostest que estuvo el domingo pésima actitud, me contestó horrible al pedirle una mesa , me dijo que mi reserva era para dos y esa mesa era para 4 y atrás de mí entró una pareja y les dio esa mesa ; el capitán del restaurante y los meseros fueron muy amables con nosotros, los felicito a todos los demás . Muy bonito lugar para pasar una buena estancia . ##### KARLA Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Guadalupe Aug 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gusta la estancia, quizas solo mejoraria el tamaño de las camas ##### Guadalupe Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Sonia Maria Lopez Aug 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo estuvo excelente!! Me encantó todo ##### Sonia Maria Lopez Stayed 1 night in Aug 2025 ### 10/10 Excellent #### alfonso Aug 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Una propiedad muy bonita, muy intima! Todo perfecto ##### alfonso Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Jordan Jul 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### Jordan Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Omar Jul 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel excepcional La recepción fue muy rápida y nos dieron la habitación de inmediato, tuvimos habitaciones compartidas y estaban en excelente estado limpias, amplias y con balcón a una vista preciosa. En el restaurante la escondida festejamos mi cumpleaños y la comida fue excelente pero la atención de Hugo Martínez fue espectacular, siempre atento y hasta la historia de la Hacienda nos contó, nos hizo sentir como en casa y el servicio es el mejor, Todos los jardines están en excelente estado La alberca es una zona apartada para relajarte y disfrutar, los niños la disfrutaron mucho. La habitación es muy cómoda y las camas son un sueño, limpia y muy espaciosa. ##### Omar Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Mildred azalia Jul 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente!!! Super buena experiencia, es la segunda vez que me hospedo y todo genial ##### Mildred azalia Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Selene Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente música en vivo en el restaurante ##### Selene Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Jose Luis Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente mantenimiento, lugar muy lindo para relajarse ##### Jose Luis Stayed 1 night in Jul 2025 ### 8/10 Good #### Martha Jul 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo muy bien, gracias ##### Martha Stayed 1 night in Jul 2025 ### 8/10 Good #### Angelica Jul 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fue una bonita experiencia, el personal muy atento y cordial. Y lo mejor fue la experiencia en el Spa Adriana quien me atendió excelente masaje que recibí de su parte. Gracias ##### Angelica Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Sergio Fernando Jun 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No hay nada alrededor ##### Sergio Fernando Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Jesus Jun 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Súper buenos opción ##### Jesus Stayed 1 night in Jun 2025 ### 10/10 Excellent #### israel Jun 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice historical hacienda hotel, great views and rooms. Friendly staff and service. Restaurant is also a fine dining place ##### israel Stayed 3 nights in Jun 2025 ### 4/10 Poor #### sergio May 30, 2025 Liked: Cleanliness Disliked: Amenities La temperatura del agua de la regadera no podia regularse ##### sergio Stayed 1 night in May 2025 ### 10/10 Excellent #### María del Pilar May 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ANIVERSARIO FUE MAGICO HACE 23 AÑOS ESTUVIMOS AQUI, Y AHORA QUE CELEBRAMOS NUESTRO ANIVERSARIO FUE EXCELETNE RECORDAR MUCHAS COSAS, ME ENCANTA EL LUGAR Y CLARO QUE VOLVEREMOS ![](https://a.travel-assets.com/ugc/hotel-reviews/33277a6e-7d8c-45e2-bb38-a6303a27d5e9-1747945295720.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3d84f6ac-ebfa-4ed7-861d-a2041d825550-1747945295525.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7b9f09a6-f88f-47c4-a3de-511c37c83c47-1747945295953.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8e59d1b9-51ac-4439-b17d-a17c140d972e-1747945295503.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### María del Pilar Stayed 2 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - 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