Crystal Beach Vacation Packages

Perfect location great staff and tons around to shop and dine

Despite arriving at 11AM and being told we were second in the queue for housekeeping to turn over our room, we had to wait until 3:30 for that to actually happen. I realize check in time is not until 4, but I was told at the front desk that it’s anywhere between 4 and 6 PM. 6?! That seems a little late when you’re wasting your entire day trying to get into your hotel room. In the subsequent days of our stay, I personally witnessed housekeeping still cleaning rooms on our floor at 5:30 at night. I requested with the women I spoke to to please come earlier in the day after we returned a couple of times at the end of a long day on the beach and at the pool expecting a tidied room with fresh towels to instead it still being dirty. For the nightly price to stay here, even in the summer “off season,” I found housekeeping that slow to be unacceptable. On the beach, you must pay extra to rent an umbrella and two lounge chairs. We are a family of three, so this was not exactly convenient with one of us having to be relegated to a towel in the sand. You can rent either morning, afternoon, or a full day session. One morning, we rented for just the morning session, but decided we would rather be back in the afternoon, so I went up to the kiosk and asked if we could just extend our stay to full day and pay the difference between the two prices. I was told that we would have to pay a whole separate afternoon booking fee for a total of $90 instead of the $69 all day fee.