Title: Radisson Hotel Cuernavaca - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=17771578&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Radisson Hotel Cuernavaca Travelers find rejuvenation at the spa, energy at the 24-hour gym, and relaxation by the pools with comfortable loungers and shade umbrellas ## Photo gallery for Radisson Hotel Cuernavaca ![Bar (on property) - Radisson Hotel Cuernavaca (Crucero Tezoyuca)](https://images.trvl-media.com/lodging/18000000/17780000/17771600/17771578/4a323f28.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Radisson Hotel Cuernavaca (Crucero Tezoyuca)](https://images.trvl-media.com/lodging/18000000/17780000/17771600/17771578/b70aab05.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 King Bed, Accessible, Non Smoking - Radisson Hotel Cuernavaca (Crucero Tezoyuca)](https://images.trvl-media.com/lodging/18000000/17780000/17771600/17771578/b484492b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Radisson Hotel Cuernavaca (Crucero Tezoyuca)](https://images.trvl-media.com/lodging/18000000/17780000/17771600/17771578/bd4c63cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Radisson Hotel Cuernavaca (Crucero Tezoyuca)](https://images.trvl-media.com/lodging/18000000/17780000/17771600/17771578/d6e76876.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Radisson Hotel Cuernavaca provides a peaceful retreat near Galerias Cuernavaca Mall. Guests can indulge in spa treatments, work out anytime in the fitness center, savor meals at Restaurante La Casona, and unwind in the garden or at either of the two outdoor pools. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 21 - Jan. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=17771578&PinnedHotelID=17771578&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=17771578&PinnedHotelID=17771578&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 22 - Jan. 23](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=17771578&PinnedHotelID=17771578&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=17771578&PinnedHotelID=17771578&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=17771578&PinnedHotelID=17771578&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=17771578&PinnedHotelID=17771578&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=17771578&PinnedHotelID=17771578&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=17771578&PinnedHotelID=17771578&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Room, 1 King Bed ![Room, 1 King Bed](https://images.trvl-media.com/lodging/18000000/17780000/17771600/17771578/83db19cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 8.6 Excellent 11 reviews ### Highlights Soundproofed Air conditioning Free rollaway/extra beds Free cribs/infant beds LED TV Hypo-allergenic bedding Down duvet Premium bedding - 285 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Queen Beds ![Room, 2 Queen Beds](https://images.trvl-media.com/lodging/18000000/17780000/17771600/17771578/ec4d2c8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 8.0 Very good 13 reviews ### Highlights Soundproofed Air conditioning Free rollaway/extra beds Free cribs/infant beds LED TV Hypo-allergenic bedding Down duvet Premium bedding - 381 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Double Beds ![Room, 2 Double Beds](https://images.trvl-media.com/lodging/18000000/17780000/17771600/17771578/8986e4ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds ### Highlights Soundproofed Air conditioning Free rollaway/extra beds Free cribs/infant beds LED TV Hypo-allergenic bedding Separate bedroom Premium bedding - 285 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Suite, 1 King Bed, Accessible, Non Smoking ![Suite, 1 King Bed, Accessible, Non Smoking](https://images.trvl-media.com/lodging/18000000/17780000/17771600/17771578/59c9f0b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible, Non Smoking ### Highlights Soundproofed Air conditioning Free rollaway/extra beds Free cribs/infant beds LED TV Hypo-allergenic bedding Down duvet Premium bedding - 775 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Accessible, Non Smoking ![Suite, 1 King Bed, Accessible, Non Smoking](https://images.trvl-media.com/lodging/18000000/17780000/17771600/17771578/ee4fe135.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible, Non Smoking ### Highlights Soundproofed Air conditioning Free rollaway/extra beds Free cribs/infant beds LED TV Hypo-allergenic bedding Down duvet Premium bedding - 775 sq ft - Sleeps 2 - 1 King Bed ### Room, 2 Queen Beds, Non Smoking (Upgrade) ### Highlights Soundproofed Air conditioning Free rollaway/extra beds Free cribs/infant beds LED TV Hypo-allergenic bedding Down duvet Premium bedding - 603 sq ft - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCrucero-Tezoyuca-Hotels-Radisson-Hotel-Cuernanvaca.h17771578.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCrucero-Tezoyuca-Hotels-Radisson-Hotel-Cuernanvaca.h17771578.Hotel-Information) ## About the area Located in Crucero Tezoyuca, Radisson Hotel Cuernavaca is in the suburbs and near a boardwalk/promenade. Jardín Juárez and Teopanzolco Archaeological Zone are notable landmarks and Jardines de México is a popular area attraction. Robert Brady Museum and Cuernavaca Cathedral are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Crucero Tezoyuca travel guide](https://www.expedia.ca/Crucero-Tezoyuca.dx553248632949211605) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.80216%2C-99.19291&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=f77J0fnJ-_lagqqXZn_WsrrDNYQ=) Avenida Francisco I Madero 25, Cuernavaca, Crucero Tezoyuca, MOR, 62767 ### What's nearby - ![Jardines de Mexico](https://images.trvl-media.com/place/553248621561952678/16c593cc-1807-43e7-a694-ca57c0047166.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jardines de México 23 min drive \- 34.5 km - ![Cuernavaca Cathedral which includes heritage elements](https://images.trvl-media.com/place/6280431/a9614b75-9520-481e-8d1a-4f7c25d993be.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cuernavaca Cathedral 26 min drive \- 18.0 km - Quinta Puerta de Agua 4 min drive \- 1.9 km - Galerias Cuernavaca Mall 17 min drive \- 21.0 km - Forum Cuernavaca 18 min drive \- 19.9 km ### Restaurants - Antojitos Mexicanos "Los Garcia 8 min walk - La Oveja Negra Barbacoa Tezoyuca 15 min walk - cecina de Yecapixtla 9 min walk - La Casa De La Hamburguesa 8 min walk - Cecina Tezoyuca 7 min walk ## About this property ### Radisson Hotel Cuernavaca Upscale hotel near Cuernavaca Cathedral You can look forward to a terrace, a garden, and dry cleaning/laundry services at Radisson Hotel Cuernavaca. Treat yourself to a massage at the onsite spa. The on-site restaurant, Restaurante La Casona, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym. You'll also find perks like: - 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas - Free self parking - Cooked-to-order breakfast (surcharge), 2 meeting rooms, and a 24-hour front desk - Concierge services, a front-desk safe, and a billiards/pool table Room features All 83 rooms boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Other amenities include: - Art supplies, childcare services, and free infant beds - Hypo-allergenic bedding, down comforters, and free rollaway/extra beds - Bathrooms with showers and free toiletries - LED TVs with cable channels - Coffee/tea makers, daily housekeeping, and desks ## Similar properties ![Breakfast, lunch, dinner served; garden views](https://images.trvl-media.com/lodging/3000000/2210000/2206400/2206399/b8afe6c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana Hacienda San Antonio el Puente Resort & Spa Xochitepec - Pool - Spa - Pet friendly - Parking included 9.0 Wonderful 1,001 reviews CA $236 CA $284 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=2206399&PinnedHotelID=2206399&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6070000/6068400/6068331/32f4b4c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Hotel & Suites Cuernavaca by IHG Cuernavaca - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,008 reviews CA $139 CA $167 total includes taxes & fees Feb 10 - Feb 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=6068331&PinnedHotelID=6068331&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/980000/978800/978751/7674081c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Racquet Cuernavaca Rancho Cortes - Pool - Spa - Kids pool - Parking included 8.2 Very good 1,001 reviews CA $82 CA $99 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=978751&PinnedHotelID=978751&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/3000000/2270000/2267800/2267752/1e09cefd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Cuernavaca Delicias - Pool - Pet friendly - Kids pool - Free WiFi 8.8 Excellent 1,027 reviews CA $117 CA $141 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=2267752&PinnedHotelID=2267752&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/40000/34500/34477/896aa082.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostería Las Quintas Hotel Las Quintas - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 1,005 reviews CA $127 CA $152 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=34477&PinnedHotelID=34477&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/990000/981100/981048/4305d681.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Cuernavaca by IHG Acapantzingo - Pool - Pet friendly - Kids pool - Parking included 8.6 Excellent 1,001 reviews CA $141 CA $169 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=981048&PinnedHotelID=981048&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/1000000/30000/20300/20292/f33e8b44.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Fiesta Americana Sumiya Cuernavaca Jiutepec - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 1,001 reviews CA $261 CA $313 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=20292&PinnedHotelID=20292&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1550000/1540300/1540245/719c956b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel & Spa Hacienda de Cortes Cuernavaca - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 339 reviews CA $265 CA $317 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=1540245&PinnedHotelID=1540245&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/980000/973900/973819/d0159530.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Francisco Cuernavaca Cuernavaca - Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 1,004 reviews CA $99 CA $118 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=973819&PinnedHotelID=973819&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/77000000/76710000/76704900/76704855/e2aa1ad0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Soul Spring Sanctuary Cuernavaca Xochitepec - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 39 reviews CA $354 CA $423 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=76704855&PinnedHotelID=76704855&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 11 to 17 for adults and MXN 6 to 9 for children - A bar/lounge - A restaurant - Private picnics - Snack bar/deli ### Restaurants on site - Restaurante La Casona ### Things to do - 2 outdoor pools - 24-hour gym - Billiards/pool table - Children's pool - Full-service spa ### Family friendly - 2 outdoor pools - Art supplies - Children's pool - Free rollaway/extra bed - In-room babysitting (surcharge) - In-room crib - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 2 meeting rooms - Business center - Conference center ### Outdoors - Garden - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Couples treatment rooms - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Down comforter - Free crib - Free rollaway/extra bed - Hypo-allergenic bedding - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LED TV with cable channels ### Food and drink - Champagne service - Coffee/tea maker - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Contactless check-in available Late check-in subject to availability Late check-in fee: MXN 750 for check-in between 10:00 AM and 2:30 PM Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 11 to 17 for adults, and MXN 6 to 9 for children - Late check-in fee: MXN 750 for check-in between 10:00 AM and 2:30 PM The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) ### We should mention This property does not have elevators Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Radisson Hotel Quinta Rubelinas Cuernavaca Crucero Tezoyuca Radisson Hotel Quinta Rubelinas Cuernavaca Crucero Tezoyuca Radisson Quinta Rubelinas Cuernavaca Crucero Tezoyuca Radisson Hotel Cuernanvaca Crucero Tezoyuca Radisson Cuernanvaca Crucero Tezoyuca Radisson Quinta Rubelinas Cuernavaca Radisson Cuernanvaca Hotel Radisson Hotel Cuernanvaca Crucero Tezoyuca Crucero Tezoyuca Radisson Hotel Cuernanvaca Hotel Hotel Radisson Hotel Cuernanvaca Radisson Hotel Quinta Rubelinas Cuernavaca ## Frequently asked questions ### Does Radisson Hotel Cuernavaca have a pool? ### How much does it cost to stay at Radisson Hotel Cuernavaca? ### Is Radisson Hotel Cuernavaca pet-friendly? ### How much is parking? ### What time is check-in at Radisson Hotel Cuernavaca? ### What time is check-out at Radisson Hotel Cuernavaca? ### Where is Radisson Hotel Cuernavaca located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Radisson Hotel Cuernavaca Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.8 Location ### 8.6 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 240 8 - Good 111 6 - Okay 40 4 - Poor 16 2 - Terrible 23 ## Reviews ### 10/10 Excellent #### Debbie Nov 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a beautiful experience the property is amazing. Rooms are beautiful as well. I will recommend it to family and friend's ##### Debbie Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Sonia Jun 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful grounds, incredible customer service and working AC. This is a site for large events ( weddings, XV, etc). ##### Sonia Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### javier Aug 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property for a relaxing stay, great food and zexcellent sunday brunch ##### javier Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Eduardo Dec 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities NA ##### Eduardo Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Oscar May 19, 2024 Liked: Staff & service, amenities, property conditions & facilities The place was amazing for the price ##### Oscar Stayed 1 night in May 2024 ### 10/10 Excellent #### Enrique Sep 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities F ##### Enrique Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### ALMA YESENIA Jul 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Xxxx ##### ALMA YESENIA Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Mark William Sep 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic hotel, very nice grounds, the restaurant was a bit expensive but our stay was really nice. Highly recommend ##### Mark William Stayed 1 night in Sep 2024 ### 8/10 Good #### Theodore Mar 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient. ##### Theodore Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### CARLOS Nov 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nnnnnnnn ##### CARLOS Stayed 2 nights in Nov 2024 ### 8/10 Good #### PABLO Nov 18, 2022 Liked: Staff & service, amenities, property conditions & facilities Beautiful gardens, good service, acceptable food. To NOISY when they use the vacuum to blow the leaves. ##### PABLO Stayed 1 night in Nov 2022 ### 8/10 Good #### Elva Sep 29, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Nothing special. ##### Elva Stayed 1 night in Sep 2022 ### 8/10 Good #### Roberto Jun 15, 2024 Liked: Cleanliness Disliked: Staff & service The service was not efficient enough for the price you pay. Also the amenities were very limited. ##### Roberto Stayed 2 nights in Apr 2024 ### 8/10 Good #### MARCO Feb 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities No elevators ##### MARCO Stayed 1 night in Feb 2024 ### 2/10 Terrible #### ALAN Mar 30, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Stay away from this property and area, terribly unsafe which is the reason this Hotel has no free access from the outside and you have to ring a bell fir someone to open the gates. Its my first lifetime that there were NO TOWELS in the room and the reason given at front desk is that "usually the guests steal them...". Other unique experience is that you have to get a pass when you checkout, the pass will give you access to exit from refered gates after giving it to a guard. There are many orher Hotels close to the Highway which are a much better choice as safe. ##### ALAN Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Monica Jan 20, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien ##### Monica Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Uriel Jan 19, 2026 Liked: Cleanliness, amenities, property conditions & facilities La estancia en el hotel es muy agradable, las instalaciones muy comodas, la atención del personal es oportuna y la comida es la cereza del pastel (la comida es riquísima) ##### Uriel Stayed 1 night in Jan 2026 ### 6/10 Okay #### Carlos Guillermo Jan 19, 2026 Liked: Cleanliness, amenities, property conditions & facilities Las instalaciones regulares La atención del personal buena Los alimentos regulares a buenos pero extremadamente caros y les falta mucha atención en restaurante tardan mucho en servir ##### Carlos Guillermo Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Tania Jan 12, 2026 Liked: Cleanliness, amenities, property conditions & facilities Personal muy amable ##### Tania Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Tania Jan 12, 2026 Liked: Cleanliness, amenities, property conditions & facilities Personal muy amable ##### Tania Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Sandra Jan 4, 2026 Liked: Cleanliness, amenities, property conditions & facilities Todo increíble, el servicio miy bueno ##### Sandra Stayed 4 nights in Dec 2025 ### 8/10 Good #### Guillermo Jan 4, 2026 Liked: Cleanliness, amenities, property conditions & facilities Hotel Bonito tranquilo pero colchones y almohadas demasiados duras incómodas para descansar !!! ##### Guillermo Stayed 2 nights in Dec 2025 ### 2/10 Terrible #### Susana Jan 2, 2026 Disliked: Cleanliness, staff & service Cambiaron la administración y el menú es limitado, el agua de la alberca fría, no puedes estar en todas las áreas comunes, super deficiente, era cliente desde hace años pero ya no volvere ##### Susana Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### MARCIA Jan 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities La habitación impecable. ##### MARCIA Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Liliana Jan 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities La experiencia muy bonita. La comida esta deliciosa. ##### Liliana Stayed 1 night in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Hotel Riu Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Vallarta-All-Inclusive.h1542278.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Grand Riviera Princess - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Hotel Riu Jalisco - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Jalisco-All-Inclusive.h897912.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Grand Decameron Complex Bucerias, A Trademark All Inclusive](https://www.expedia.ca/Bucerias-Hotels-Grand-Decameron-Complex-Bucerias.h485427.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information)