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Heritage Inn Hotel & Convention Centre Cranbrook

Star Rating
2.5 out of 5

Information

Reviews

3.7 / 5Good
440 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Tamarack Centre
    10 min walk
  • Popular Location
    Cranbrook History Centre
    18 min walk
  • Popular Location
    Cranbrook Golf and Country Club
    3 min drive
  • Airport
    Cranbrook, BC (YXC-Canadian Rockies Intl.)
    18 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Room, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    More details
  • Premier Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    More details

About this area

Cranbrook

Heritage Inn Hotel & Convention Centre Cranbrook is located near the boardwalk and in an area with good shopping. The area's natural beauty can be seen at Columbia Mountains and Kimberley Nature Park, while Cranbrook History Centre and Kimberley's Underground Mining Railway are cultural highlights.

What's nearby

  • Popular Location
    Tamarack Centre - 10 min walk
  • Popular Location
    Cranbrook History Centre - 18 min walk
  • Popular Location
    Cranbrook Golf and Country Club - 3 min drive
  • Popular Location
    Wildstone Golf Course - 5 min drive
  • Popular Location
    St. Eugene Golf Course - 7 min drive

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive

Restaurants

  • Where to eat
  • Skylight Cafe – Serves breakfast, brunch and lunch daily. Kids' menu available.
  • Studio Lounge – Bar. Serves light fare daily.

About this property

Heritage Inn Hotel & Convention Centre Cranbrook

After a day on the slopes, return to Heritage Inn Hotel & Convention Centre Cranbrook to dine at the restaurant, drink at the bar/lounge and take a dip in an indoor pool. All 100 rooms provide conveniences such as sofa beds and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Guests will also find room service (during limited hours), free local calls and ironing boards.

Renovations and closures

This property is closed from 14 October 2019 to 14 October 2019 (dates subject to change). The following facilities are closed for Christmas Day (25 December), Christmas Eve (24 December), New Year's Day (1 January) and New Year's Eve (31 December):
  • Bar/lounge

Policies

Check-in

Check-in between 4 PM - midnight
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are allowed for an extra charge of CAD 10.00 per pet, per night.
  • Dogs only
  • 2 per room (up to 50 lb/23 kg)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CAD 10.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place a credit card authorization for $250 for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

Pool access available from 7 AM to 10 PM Only registered guests are allowed in the guest rooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Heritage Inn Hotel Cranbrook
  • Heritage Inn Hotel
  • Heritage Cranbrook

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 18 holes of golf
  • Fitness centre
  • Indoor pool
  • Hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • 6 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Climate control (heating)
  • Linens
  • Sofa bed

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Nearby things to do

Activities

  • Adjacent to a golf course
  • Hiking/biking trails
  • Mountain climbing
  • Ski area
  • Skiing

Where to eat

  • Skylight Cafe – Serves breakfast, brunch and lunch daily. Kids' menu available.
  • Studio Lounge – Bar. Serves light fare daily.
5 - Excellent
84
4 - Good
220
3 - Okay
91
2 - Mediocre
31
1 - Poor
14
3.9
Cleanliness
4.1
Service and Staff
3.9
Amenities
3.6
Property condition

3/5

The staff was kind. It had a really good restaurant and breakfast. The hotel rooms are old and the pool was disgusting.

Stayed 1 night in Oct. 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 1 night in Oct. 2019

4/5 Good

Excellent breakfast and service! Has a pool, hot tub and exercise room. Good location. Musky smell in room - carpets could do with a cleaning or be replaced. Make sure quilts and blankets washed regularly.

Stayed 3 nights in Sep. 2019

4/5 Good

Execellent restaurant/lounge with excellent food! The rooms are somewhat dated and lighting was extremely poor, fault in one of the beside lamps, didn’t want to use it in case the lamp shorted out. The staff was excellent and extremely courteous and accommodating!

Stayed 7 nights in Sep. 2019

4/5 Good

Nothing fancy but it was clean. Good breakfast too

Stayed 1 night in Sep. 2019

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