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Heritage Inn Hotel & Convention Centre Cranbrook

Star Rating
2.5 out of 5

Information

Reviews

3.8 / 5Good
456 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Tamarack Centre
    10 min walk
  • Popular Location
    Cranbrook History Centre
    18 min walk
  • Popular Location
    Cranbrook Golf and Country Club
    3 min drive
  • Airport
    Cranbrook, BC (YXC-Canadian Rockies Intl.)
    18 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Room, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    More details
  • Premier Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    More details

About this area

Cranbrook

Heritage Inn Hotel & Convention Centre Cranbrook is located near the boardwalk and in an area with good airport proximity and shopping. The area's natural beauty can be seen at Columbia Mountains and Kimberley Nature Park, while Cranbrook History Centre and Kimberley's Underground Mining Railway are cultural highlights. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Tamarack Centre - 10 min walk
  • Popular Location
    Cranbrook History Centre - 18 min walk
  • Popular Location
    Cranbrook Golf and Country Club - 3 min drive
  • Popular Location
    Wildstone Golf Course - 5 min drive
  • Popular Location
    St. Eugene Golf Course - 7 min drive

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive

Restaurants

  • Where to eat
  • Skylight Cafe – Serves breakfast, brunch and lunch daily. Kids' menu available.
  • Studio Lounge – Bar. Serves light fare daily.

About this property

Heritage Inn Hotel & Convention Centre Cranbrook

Pet-friendly hotel connected to the convention centre in Cranbrook with free parking
Along with a restaurant, this hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a spa tub and a conference centre are on-site. All 100 rooms provide conveniences such as sofa beds and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Guests will also find room service (during limited hours), free local calls and ironing boards.
Heritage Inn Hotel & Convention Centre Cranbrook offers 100 forms of air-conditioned accommodation with coffee/tea makers and an iron/ironing board. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Renovations and closures

The following facilities will be closed from 11 November 2019 until 11 November 2019 (dates subject to change):
  • Bar/Lounge
The following facilities are closed for Christmas Day (25 December), Christmas Eve (24 December), New Year's Day (1 January) and New Year's Eve (31 December):
  • Bar/lounge

Policies

Check-in

Check-in between 4 PM - midnight
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are allowed for an extra charge of CAD 10.00 per pet, per night.
  • Dogs only
  • 2 per room (up to 50 lb/23 kg)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Property payment types

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CAD 10.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place a credit card authorization for $250 for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

Pool access available from 7 AM to 10 PM Only registered guests are allowed in the guest rooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Heritage Inn Hotel Cranbrook
  • Heritage Inn Hotel
  • Heritage Cranbrook

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 18 holes of golf
  • Fitness centre
  • Indoor pool
  • Hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • 6 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Climate control (heating)
  • Linens
  • Sofa bed

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Nearby things to do

Activities

  • Adjacent to a golf course
  • Hiking/biking trails
  • Mountain climbing
  • Ski area
  • Skiing

Where to eat

  • Skylight Cafe – Serves breakfast, brunch and lunch daily. Kids' menu available.
  • Studio Lounge – Bar. Serves light fare daily.
5 - Excellent
91
4 - Good
226
3 - Okay
94
2 - Mediocre
31
1 - Poor
14
3.9
Cleanliness
4.1
Service and Staff
3.9
Amenities
3.6
Property condition

3/5

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Nov. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service

    The property is older but it was clean and the beds are really comfy. Great shower too. Food in the restaurant was excellent. The staff were all friendly professional and helpful

    Stayed 2 nights in Nov. 2019

    4/5 Good

    • Liked: Amenities, property conditions & facilities
    • Disliked: Cleanliness

    Everything was great except the daily cleaning of our room.some days the beds were made some days they weren’t. Some days supplies were refilled such as coffee etc and other days nothing was left. A cleaning rag was left in our room hanging on the shower curtain for two days. Some days all that was done was the trash was taken. The housekeeping was extremely inconsistent

    Stayed 4 nights in Oct. 2019

    3/5

    • Liked: Cleanliness, staff & service, amenities
    • Disliked: Property conditions & facilities

    The staff was kind. It had a really good restaurant and breakfast. The hotel rooms are old and the pool was disgusting.

    Stayed 1 night in Oct. 2019

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in Oct. 2019

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