Ratings based on 166 Verified Reviews

4.3 out of 5
85% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller from East Wenatchee

Posted 1-Jun-2019
I liked the pool because it gave my kids a place to burn off energy after a long road trip. I did not like the fact that there were no fitted sheets on the bed. Waking up in a jumble of sheets ia not fun
5 out of 5
by A verified traveller

Posted 30-May-2019
Best Westerns are so much better than they used to be. I’d liken this to a Hampton Inn minus the free breakfast. But this one did have a big water slide in their pool. Too bad we didn’t bring swim suits.
5 out of 5
by A verified traveller

Posted 6-May-2019
The hotel is an excellent basic travel hotel. The rooms are always clean and the staff helpful.
4 out of 5
by A verified traveller from Surrey BC

Posted 1-May-2019
The cleaning staff did not do a very good job. Didn't clean mess on floor put garbage in garbage, clean items out of tub and replace with new. Had to ask staff to replace towels one of the days.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 27-Apr-2019
4 out of 5
by A verified traveller from Lethbridge

Posted 24-Apr-2019
Overall the the room was very clean and comfortable, however a microwave would be nice. The complimentary coffee maker in the room should be positioned in a different area of the room. The coffee maker was on a slide out drawer that could be very dangerous to young children. Complimentary breakfast would be nice
Comment from Hotel Management
3-May-2019 by LeeAnn, Hotel Management
We value your feedback and appreciate you taking the time to complete our survey!
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Apr-2019
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 9-Apr-2019
5 out of 5
by A verified traveller

Posted 2-Mar-2019
The Best Western is in a great location. It was clean, the staff was friendly and knowledgeable.
Comment from Hotel Management
5-Mar-2019 by Crystal Scott, GM, Hotel Management
Thank you for posting your review. We are happy to hear you enjoyed your stay with us and look forward to welcoming you back on your next trip to Cranbrook.
4 out of 5
by A verified traveller

Posted 25-Feb-2019
I liked the room layout- 2 bathrooms were great. No hot tub which wasnt great.
Comment from Hotel Management
5-Mar-2019 by Crystal Scott, GM, Hotel Management
We are happy to hear you enjoyed your room during your stay with us here in Cranbrook!