Title: The Westin Cozumel (Resort) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Westin Cozumel Beachfront resort offers travelers the perfect balance between adventure and relaxation with water activities and leisure options just steps from the ocean ## Photo gallery for The Westin Cozumel ![Studio Suite, 1 King Bed, Oceanfront - The Westin Cozumel (Cozumel)](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/7791ca05.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - The Westin Cozumel (Cozumel)](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/f0b00406.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Westin Cozumel (Cozumel)](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/49008d41.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, sun loungers - The Westin Cozumel (Cozumel)](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/f88c3d13.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, desk, blackout drapes - The Westin Cozumel (Cozumel)](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/3f5b3417.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Westin Cozumel, near Punta Langosta Pier, offers families beach access for scuba diving and snorkeling. Enjoy drinks at the poolside bar with ocean views or let kids play in the garden playground. Guests praise the attentive staff and two local cuisine restaurants. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Spa - Pet friendly - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Jan. 24 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=19015446&PinnedHotelID=19015446&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=19015446&PinnedHotelID=19015446&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 25 - Jan. 26](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=19015446&PinnedHotelID=19015446&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=19015446&PinnedHotelID=19015446&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=19015446&PinnedHotelID=19015446&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=19015446&PinnedHotelID=19015446&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=19015446&PinnedHotelID=19015446&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=19015446&PinnedHotelID=19015446&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ### View all photos for Classic Room, 1 King Bed, Balcony ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/ef19d57c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed, Balcony 8.6 Excellent 31 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds LED TV Ceiling fan Premium bedding Blackout drapes/curtains Shower/tub combination - 452 sq ft - Sleeps 3 - 1 King Bed - Ocean view ### View all photos for Classic Room, 2 Queen Beds, Balcony ![Classic Room, 2 Queen Beds, Balcony](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/7d955c5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Queen Beds, Balcony 9.0 Wonderful 31 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds LED TV Ceiling fan Premium bedding Blackout drapes/curtains Shower/tub combination - 452 sq ft - Sleeps 4 - 2 Queen Beds - Ocean view ### View all photos for Classic Room, 1 King Bed, Ocean View ![Classic Room, 1 King Bed, Ocean View](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/8bef0aae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed, Ocean View 8.0 Very good 30 reviews ### Highlights Air conditioning Free cribs/infant beds LED TV Ceiling fan Premium bedding Blackout drapes/curtains Shower/tub combination Hair dryer - 409 sq ft - Sleeps 3 - 1 King Bed - Ocean view ### View all photos for Junior Suite, 1 King Bed, Ocean View ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/b80203c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Ocean View 8.4 Very good 6 reviews ### Highlights Deck/patio Air conditioning Free cribs/infant beds LED TV Ceiling fan Premium bedding Blackout drapes/curtains Separate bedroom - 538 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed - Ocean view ### View all photos for Junior Suite, 2 Queen Beds, Ocean View ![Junior Suite, 2 Queen Beds, Ocean View](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/e02ed6a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Queen Beds, Ocean View ### Highlights Deck/patio Air conditioning Free cribs/infant beds LED TV Ceiling fan Premium bedding Blackout drapes/curtains Separate bedroom - 538 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds - Ocean view ### View all photos for Junior Suite, 1 Bedroom, Ocean View ![LED TV, iPod dock](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/0d3ed0cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom, Ocean View 8.0 Very good 1 review ### Highlights Deck/patio Air conditioning Free cribs/infant beds LED TV Ceiling fan Premium bedding Blackout drapes/curtains Separate bedroom - 624 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed - Ocean view ### View all photos for Suite, 1 Bedroom, Ocean View ![Suite, 1 Bedroom, Ocean View](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/c4dabd99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Ocean View ### Highlights Deck/patio Air conditioning Free cribs/infant beds LED TV Ceiling fan Premium bedding Blackout drapes/curtains Separate bedroom - 624 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed - Ocean view ### View all photos for Presidential Suite, 1 Bedroom, Ocean View ![LED TV, iPod dock](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/0d3ed0cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 Bedroom, Ocean View 8.0 Very good 1 review ### Highlights Balcony Air conditioning Free cribs/infant beds LED TV Ceiling fan Premium bedding Blackout drapes/curtains Separate bedroom - 1313 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed - Ocean view ### View all photos for Studio Suite, 1 King Bed, Oceanfront ![Studio Suite, 1 King Bed, Oceanfront](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/7791ca05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed, Oceanfront ### Highlights Balcony Air conditioning Free cribs/infant beds LED TV Ceiling fan Premium bedding Blackout drapes/curtains Separate bedroom - 883 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed - Ocean view ### View all photos for Studio Suite, 1 King Bed, Oceanfront ![Studio Suite, 1 King Bed, Oceanfront](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/5a3b8731.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed, Oceanfront 8.0 Very good 3 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds LED TV Ceiling fan Premium bedding Blackout drapes/curtains Separate bedroom - 1130 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed - Ocean view ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-The-Westin-Cozumel.h19015446.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-The-Westin-Cozumel.h19015446.Hotel-Information) ## About the area Located on the beach, The Westin Cozumel is in Zona Hotelera Norte, a neighborhood in Cozumel. The area's natural beauty can be seen at Benito Juarez Park and Chankanaab National Park, while Stingray Beach and Chankanaab Beach Adventure Park are popular area attractions. San Miguel Church and Corona Beach are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as fishing. [Visit our Cozumel travel guide](https://www.expedia.ca/Cozumel.dx180033) [View more Resorts in Cozumel](https://www.expedia.ca/Cozumel-Resort-Hotels.d180033-aaResortHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.54767%2C-86.92812&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=j2wO4yWjORvSBvLFiTNawDHHXRk=) Carretera Costera Norte Km. 4.8, Cozumel, QROO ### What's nearby - ![Playa San Juan](https://images.trvl-media.com/place/180033/aa540fec-c8e6-476d-a642-f068477078e7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa San Juan 3 min drive \- 2.1 km - ![Cozumel featuring a beach, rocky coastline and tropical scenes](https://images.trvl-media.com/place/6075650/bfb85102-5833-4cfd-9720-5ac137ae4290.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chankanaab National Park 17 min drive \- 16.7 km - ![Gorgeous scenery. Beautiful water. Definitely worth a trip to.](https://images.trvl-media.com/place/553248633861759850/ee32649c-c10b-4f3e-9ad3-2ff37d21a17b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chankanaab Beach Adventure Park 18 min drive \- 16.7 km - ![Punta Celerain Lighthouse showing surf, a sandy beach and general coastal views](https://images.trvl-media.com/place/6075654/1395e37e-3877-4d5c-a5e0-c8bd48ccc397.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Punta Sur Ecological Park 35 min drive \- 40.5 km - Cozumel Maritime Terminal 7 min drive \- 6.1 km ### Getting around - Cozumel Intl. Airport (CZM) 10 min drive ### Restaurants - El Cozumeleño Beach Resort 6 min walk - Guido's 6 min drive - La Monina Restaurante & Beach Club 4 min drive - Melia Cozumel All Inclusive Golf & Beach Resort 9 min walk - Hemingway Lounge Rest. & Bar 5 min drive ## About this property ### The Westin Cozumel Luxury family-friendly resort near San Miguel Church Located close to Benito Juarez Park, The Westin Cozumel provides a poolside bar, a grocery/convenience store, and a terrace. With a beachfront location, scuba diving, and snorkeling, this resort is the perfect place to soak up some sun. Treat yourself to a body treatment, a facial, or a manicure/pedicure at Zazil, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground. You'll also enjoy the following perks during your stay: - An outdoor pool along with sun loungers - Free self parking - Buffet breakfast (surcharge), express check-out, and babysitting (surcharge) - Smoke-free premises, multilingual staff, and a reception hall - Guest reviews give top marks for the beach locale, helpful staff, and first-rate property condition Room features All 152 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and air conditioning. Guest reviews say good things about the clean rooms at the property. Extra conveniences in all rooms include: - Bathrooms with shower/tub combinations and free toiletries - Recycling, free infant beds, and coffee/tea makers ### All-inclusive details All-inclusive room rates at The Westin Cozumel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ## Similar properties ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/530000/525800/525790/b3d4607e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Cozumel All Inclusive Zona Hotelera Norte - Pool - All-inclusive - Spa - Kids pool 8.6 Excellent 1,050 reviews CA $376 CA $461 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=525790&PinnedHotelID=525790&HadPinnedHotel=true®ionId=-1&adults=2) ![Exercise/lap pool](https://images.trvl-media.com/lodging/1000000/10000/2300/2260/6b78042c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana Cozumel All Inclusive Cozumel - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 1,002 reviews CA $435 CA $537 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=2260&PinnedHotelID=2260&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/890000/889900/889873/26cfec31.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iberostar Waves Cozumel - 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On private beach - Pool - Hot tub - Free WiFi 8.6 Excellent 1,010 reviews CA $108 CA $144 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=530685&PinnedHotelID=530685&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/470000/460500/460408/fed9427a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Allegro Cozumel All Inclusive Cozumel - On private beach - Pool - Hot tub - Breakfast included 8.2 Very good 1,081 reviews CA $374 CA $459 total includes taxes & fees Feb 24 - Feb 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=460408&PinnedHotelID=460408&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=19015446&PinnedHotelID=19015446&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=19015446,525790,2260,889873,12410582) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available for a fee: USD 20 per person - 2 bars/lounges - 2 restaurants - A poolside bar - Snack bar/deli ### Restaurants on site - Cuzamil - El Cielo - Las Gaviotas - Snack ### Things to do - 24-hour gym - Free children's club - Full-service spa - Outdoor pool - Playground - Sauna - Scuba diving - Snorkeling - Steam room ### Family friendly - Babysitting (surcharge) - Free children's club - Grocery/convenience store - In-room crib - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Grocery/convenience store - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Conference center - Meeting rooms ### Outdoors - Garden - On the beach - Pool loungers - Terrace ### Full-service spa - Body wraps - Facials - Manicures/pedicures - Massage - Outdoor treatment areas - Sauna - Spa open daily - Spa treatment rooms - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Accessible bathtub - Elevator (47 inch wide door) - Front entrance ramp - Grab bar near toilet - Hand-held showerhead - Handrails in stairways (43 inches high) - Height-adjustable showerhead - Lever door handles - Low-height door lock - Low-height electrical outlets in bathroom - Transfer shower - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (43 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking - Wheelchairs on site ### More - Comprehensive recycling policy - No plastic coffee stirrers - Reception hall - Rooftop garden - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free crib - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 43-inch LED TV - iPod dock ### Food and drink - 24-hour room service - Coffee/tea maker ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Desk - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 50 per accommodation, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 33 lbs per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls and litter boxes are available ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 100 per night - Destination fee: USD 4 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately USD 20 per person - Pet fee: USD 50 per accommodation, per night - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Westin Cozumel Resort Westin Cozumel The Westin Cozumel Resort The Westin Cozumel Cozumel The Westin Cozumel Resort Cozumel ## Frequently asked questions ### Does The Westin Cozumel have a pool? ### How much does it cost to stay at The Westin Cozumel? ### Is The Westin Cozumel pet-friendly? ### How much is parking? ### What time is check-in at The Westin Cozumel? ### What time is check-out at The Westin Cozumel? ### Are there all-inclusive benefits at The Westin Cozumel? ### Where is The Westin Cozumel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Westin Cozumel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.0 Location ### 8.6 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 499 8 - Good 177 6 - Okay 89 4 - Poor 37 2 - Terrible 46 ## Reviews ### 8/10 Good #### Juan Pablo Jan 19, 2026 Liked: Cleanliness, amenities, property conditions & facilities amazing beach, food was great, ##### Juan Pablo Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### John Jan 14, 2026 Liked: Cleanliness, amenities, property conditions & facilities The people there are great, very good service ##### John Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Laurie Jan 13, 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautiful beach front. Two stunning pools. Good restaurants although service very slow. Great snorkeling right off the beach. Absolutely loved it here. ##### Laurie Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Haiyan Dec 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean and spacious room! Beautiful ocean view! However, restaurant is slow in service ##### Haiyan Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Angelica Stach Oct 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was extremely friendly and the hotel was clean and well maintained ##### Angelica Stach Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Barbara Dec 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff is always friendly and helpful. Alex at the pool side bar and grill always was looking out for our needs. The front desk manager and staff also were very helpful when we needed to change rooms after the first night. We really appreciated them helping us out ##### Barbara Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Jorge Lopez Sep 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really nice environment, nice bed and comfortable. Close to everything ##### Jorge Lopez Stayed 4 nights in Sep 2025 ### 6/10 Okay #### Margarita Jan 7, 2026 Disliked: Cleanliness, amenities, property conditions & facilities Our stay at the Westin Cozumel had some high points. The food was delicious and the service was top-notch; every staff member we encountered was friendly and eager to help. Unfortunately, the hotel infrastructure is letting the staff down. The property is very dated and visibly suffering from a lack of maintenance. We actually had to change rooms after checking in because our first room was in unacceptable condition. Beyond the rooms, the hotel shows signs of neglect, including broken items in common areas and visible mold. It feels like the property isn’t being cared for the way it should be. We left happy because of the warm hospitality, but management seriously needs to invest in updating and fixing this facility. ##### Margarita Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### tali Oct 5, 2025 Liked: Cleanliness Nice room ##### tali Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Rafael Jul 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities The place is very clean, the food is excellent, the staff is very nice, the beach is beautiful, if you ever vist Cozumel this is the place to stay! ##### Rafael Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Ethan Gary Jul 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful rooms, amazing AC, good choice of food and drinks. ##### Ethan Gary Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Roberto Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The beach area is great. Lots of fish to see. Rooms are comfortable and the all inclusive was great. ##### Roberto Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Laura May 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice staff, food was great, rooms were very comfortable. ##### Laura Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Ahmad Jun 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Stay at Cozumel Westin Enjoyed our family stay at the resort. It's very good resort and good value for the money. Recommended to family travelers. ##### Ahmad Stayed 2 nights in Jun 2025 ### 8/10 Good #### Christopher James Dec 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Returned a week ago from the Westin and although the hotel is one of my favorite with the snorkeling off the beach and a wonderful place to relax we noticed the quality of the food has gone downhill over the years. There were a few nights that only a handful of people ate at the restaurants on the property which even for off season was noticeable. The shower in our room flooded terribly and it took until the 3rd day to be moved. The cleaning staff the waiters and bartenders are great and work hard to take care of you. Drinks are of decent quality but like some food you have to pay for top shelf liquor. For the price it’s definitely worth it but if not kept on top of things I fear the ratings are going to continue to decline and really hate to see that. This place had the highest ratings the first few years it was open. ![From balcony](https://a.travel-assets.com/ugc/hotel-reviews/1c90331b-b484-4d0d-9520-cf0145e4ef40-1765946200767.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Sky lounge pool view ](https://a.travel-assets.com/ugc/hotel-reviews/30c6bab0-2992-44f2-9b19-14504a15726e-1765946200716.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Swimming pool ](https://a.travel-assets.com/ugc/hotel-reviews/30ae5560-9dab-430d-9997-db3d0d8e2f0a-1765946203530.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8719b5f8-320c-42f2-becc-98f4b3d4abb9-1765946203339.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christopher James Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Kendra Jun 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities We had a great time while staying here. The food was always yummy and the staff was just wonderful. They knew our names by the end of our stay and it was a nice little touch! ##### Kendra Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Jennifer Luisa Jun 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel , good food and great views ! Recommended for families and friends ![](https://a.travel-assets.com/ugc/hotel-reviews/674a9681-6d40-4c6c-85ef-ccc2b33f6eb3-1749314198818.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Luisa Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Weston Floyd May 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff make the Westin an amazing place to stay! We have stayed at the Westin Cozumel ##### Weston Floyd Stayed 10 nights in Apr 2025 ### 10/10 Excellent #### Maicon Apr 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We have a great time , hotel staff it’s absolutely fantastic. ##### Maicon Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Sheryl Jul 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is our favorite place to stay in Cozumel. The beds are super comfy, the place is very clean and the staff is friendly and very accommodating. If you go to the restaurant by the water, ask for Margarita. She’s the best!!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/1b8b7787-362a-419b-86c6-1b01143642d0-1753142545094.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![They surprised us on our last day. We celebrated our 40th anniversary. ](https://a.travel-assets.com/ugc/hotel-reviews/d6330d60-3485-4cb7-9cfe-20094e76ae55-1753142544573.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d7140d0d-9043-4828-a0de-ced9c729fd34-1753142545285.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c8bcf4c4-6ed7-4220-ba62-ad14e4602329-1753142546821.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sheryl Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Mauro May 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at the Westin is amazing. Every room has amazing ocean views and the snorkeling is wonderful., ##### Mauro Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Doug Apr 17, 2025 Liked: Staff & service, amenities, property conditions & facilities Staff is exceptionally focused on taking care of their guests. ##### Doug Stayed 9 nights in Apr 2025 ### 10/10 Excellent #### Sandra Rae Feb 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful area for families ##### Sandra Rae ### 10/10 Excellent #### Courtenay Apr 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The beach and snorkeling was amazing. The restaurant that sits over the water has amazing dinner. ##### Courtenay Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Bobby May 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Relaxing, wonderful service. Snorkeling was wonderful lots of fish to see. 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