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Royal Level at Occidental Cozumel - All Inclusive

Photo gallery for Royal Level at Occidental Cozumel - All Inclusive

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Private beach, sun loungers, beach towels, beach massages
Private beach, sun loungers, beach towels, beach massages
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers

Overview of Royal Level at Occidental Cozumel - All Inclusive

Royal Level at Occidental Cozumel - All Inclusive

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Km. 16.6, Carretera Sur, Cozumel, QROO, 77675

Explore the area

  • Popular LocationArrecifes de Cozumel National Park7 min walk
  • Popular LocationSan Francisco Beach10 min walk
  • Popular LocationPlaya Mia Grand Beach and Water Park3 min drive
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)26 min drive

Choose dates to view prices

About this area

Cozumel

Located in Cozumel, Royal Level at Occidental Cozumel - All Inclusive is near the airport and on a private beach. The area's natural beauty can be seen at Playa Mia Grand Beach and Water Park and Paradise Beach. Traveling with kids? Consider Mr. Sancho's Beach Club and Arrecifes de Cozumel National Park. With scuba diving, snorkeling, and windsurfing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Arrecifes de Cozumel National Park - 7 min walk
  • San Francisco Beach - 10 min walk
  • Mr. Sancho's Beach Club - 2 min drive
  • Playa Mia Grand Beach and Water Park - 3 min drive
  • Paseo El Cedral Reef - 6 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 26 min drive

Restaurants

  • La Carreta — 1 min walk
  • Lobby Bar — 4 min walk
  • Pool Bar — 7 min walk
  • Alnerto's — 10 min walk
  • Nachi-Cocom — 17 min walk

About this property

Royal Level at Occidental Cozumel - All Inclusive

Upscale property on the beach, with 3 outdoor swimming pools
At Royal Level at Occidental Cozumel - All Inclusive, hit the private sand beach, dine onsite at La Carreta, or enjoy a drink at one of the property's 4 bars/lounges. All 38 rooms boast jetted tubs and offer free WiFi and free minibar items. Balconies and 24-hour room service are standard, as are flat-screen TVs with cable channels.
Royal Level at Occidental Cozumel - All Inclusive offers 38 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service (limited menu)
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM–10:30 AM
  • 6 restaurants
  • 4 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Kayaking
  • Lifeguards on site
  • Nightclub
  • Playground
  • Sauna
  • Spa services
  • Spa tub

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Playground

Conveniences

  • ATM/banking services
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single level property)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.34 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December

Property is also known as

Royal Club Occidental Grand Cozumel Hotel
Royal Club Occidental Grand Hotel
Royal Club Occidental Grand Cozumel
Royal Club Occidental Grand
Royal Club At Occidental Grand Cozumel Hotel Cozumel
Royal Club Grand Cozumel Resort
Royal Club Grand Resort
Royal Club Grand Cozumel
Royal Club at Occidental Grand Cozumel
Royal Club Grand Cozumel Resort All Inclusive
Royal Level Occidental All Inclusive All-inclusive property
Royal Level Occidental Cozumel All Inclusive
Royal Level Occidental All Inclusive
Royal Level Occintal Cozumel
Royal Level at Occidental Cozumel - All Inclusive Cozumel

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 34 out of 74 reviews
5 - Excellent 46%
Rating 4 - Good. 30 out of 74 reviews
4 - Good 41%
Rating 3 - Okay. 4 out of 74 reviews
3 - Okay 5%
Rating 2 - Poor. 2 out of 74 reviews
2 - Poor 3%
Rating 1 - Terrible. 4 out of 74 reviews
1 - Terrible 5%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service
It could have had better selections to eat. Loved our concierge and Wanda in the club presentation. Lovely grounds. Will be back.
Stayed 7 nights in Sep 2021

1/5 Terrible

Travelled with partner
Disliked: Amenities, property conditions & facilities
Food at La Carrreta was good.
Stayed 3 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you're a diver. Staff are very friendly and helpful. Would recommend for anybody.
Stayed 10 nights in Jul 2021

4/5 Good

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Royal section. The staff was extremely friendly and willing to do anything that was needed to make our stay great. The biggest downside right now I believe is due to COVID: bar services are only a few hours by the pool and beach, activities are limited (no discoteca and nighttime activities done by 10pm), and people asking to wear masks...mostly at restaurants but a couple employees asked even when outside walking. The food could be better but overall was decent. The beach and water appear to have shrank some but were still excellent and gorgeous. We will be back but will wait until COVID times are done!
Stayed 4 nights in May 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2021