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Reviews

4.7 / 5Exceptional
1,258 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Discover Mexico Cozumel Park
    9 min walk
  • Popular Location
    Chankanaab National Park
    6 min drive
  • Popular Location
    Dolphin Discovery
    6 min drive
  • Airport
    Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    18 min drive

Book online or call:

1-866-500-4938

Your dates need to occur after 2020-02-28. Try updating your dates to see prices for your trip.

    About this area

    Cozumel

    Located in Cozumel, InterContinental Presidente Cozumel Resort & Spa is in the entertainment district and on a private beach. The area's natural beauty can be seen at Chankanaab National Park and Chankanaab Beach Adventure Park, while Dolphinaris and Playa Mia Grand Beach and Water Park are popular area attractions. Travelling with kids? Consider Mr. Sancho's Beach Club and Dolphin Discovery.

    Popular Location

    What's nearby

    • Discover Mexico Cozumel Park - 9 min walk
    • Chankanaab National Park - 6 min drive
    • Chankanaab Beach Adventure Park - 6 min drive
    • Dolphin Discovery - 6 min drive
    • Stingray Beach - 13 min drive

    Getting around

    • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 18 min drive

    About this property

    InterContinental Presidente Cozumel Resort & Spa

    Catch some rays on InterContinental Presidente Cozumel Resort & Spa's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. All 218 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars and premium bedding.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking
    Free valet parking

    Food and drink

    Buffet breakfast available for a fee daily 7 AM–11 AM: USD 25 for adults and USD 12.5 for children
    4 restaurants
    2 bars/lounges
    24-hour room service

    Things to do

    2 outdoor pools
    2 outdoor tennis courts
    Fitness centre
    Full-service spa
    Motorised watercraft
    Playground
    Scuba diving
    Shopping
    Snorkelling
    Tennis
    Volleyball

    Family friendly

    2 outdoor pools
    Babysitting/childcare (surcharge)
    Dry-cleaning service
    Free children's club
    Free supervised childcare/activities
    In-room childcare (surcharge)
    Laundry facilities
    Playground

    Conveniences

    ATM/banking services
    Lift
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    1 meeting room
    Business centre
    Conference space

    Outdoors

    Garden
    Private beachfront location

    Spa

    Aromatherapy
    Ayurvedic treatments
    Body scrubs
    Body treatments
    Body wraps
    Facials
    Hydrotherapy
    Manicures and pedicures
    Massage - deep-tissue
    Massage - hot stone
    Massage - prenatal
    Massage - sports
    Massage - swedish
    Massage - Thai
    Reflexology
    Sauna
    Spa open daily
    Hot tub
    Steam room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Hypo-allergenic bedding
    Premium bedding

    Bathroom

    Bathrobes
    Free toiletries
    Hairdryer

    Entertainment

    TV channels
    flat-screen TV
    pay films
    premium channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar

    More

    In-room massage
    Iron/ironing board
    Phone
    Safe
    Slippers
    Turndown service
    4.7

    Exceptional

    5 - Excellent
    957
    4 - Good
    249
    3 - Okay
    40
    2 - Mediocre
    7
    1 - Poor
    5
    4.8
    Cleanliness
    4.8
    Service and Staff
    4.7
    Amenities
    4.7
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Amazing vacation and a great place to unplug. Staff are professional, accommodating, friendly, courteous, etc. rooms were impeccable and housekeeping crews were all o er it.. the restaurants were exceptional, best food I’ve had in Mexico for some time. The breakfast buffet was magical as well. Lots of fresh baked, hand made options and all dietary needs and wants are covered. I highly recommend this property and will be back for sure!

    Stayed 8 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Pros: Loved this place overall. Access to beach, snorkeling, diving was the best. We snorkeled and dove right off the beach. Scuba Du has amazing instructors. My eight year old got to dive in the pool and off the beach (max depth of 6 feet) which was a pleasant surprise. The restaurants were fabulous. Best food on the island. The breakfast buffet is spectacular. Rooms are nice, clean and well maintained. Concierge’s were helpful to plan things to do. Staff overall quite friendly and helpful. Cool animals To observe on site - iguanas, pelicans, and other birds. Very private resort and not too crowded. Family friendly. My 8 year old was so happy here. Pool and beach, lawn games (chess and cornhole), and tennis courts made it endless fun. Great beach service with food and drink delivery while you relax and enjoy swim and sun. Cons: Room type is not guaranteed (apparently this is common when using Expedia) so our group of 4 was stuck with a king bed and 2 rollaway beds. We were quite unhappy about this. They offered an upgrade for 200/night and we said no thanks. We also had to pay an extra 60/night for the 4th person in the room. This is not at all clear when you book on Expedia. Front desk staff is grumpy/not very helpful. There was a long walk from my room to the main pool restaurant area, which got old going back and forth. I asked about airport transport and was directed to some agency who never wrote back; learned upon arrival shuttle service from the airport is easy.

    Stayed 7 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great location! away from downtown. Easy access to beach and snorkeling, safe for night snorkeling too. The restaurants were delicious, The ceviche was one of the best. The only negative thing I have: the room we stayed in was moldy, AC smell odd. We opted to open the balcony door and let the ocean breeze in. I will be returning to this place next year.

    Stayed 6 nights in Feb. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Liked dedicated snorkeling beach. Beautiful landscaping. Attention to keeping the property tidy.

    Stayed 7 nights in Feb. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Good food, great for scubadiving because there is a shore where they can pick you up. Staff is nice. Not very good the staff at check in. Everyone else wonderful.

    Stayed 4 nights in Feb. 2020

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